the pool and hot tub were not open. a lot of stains on towels, being and in the tub/bathroom.

was friendly and breakfast was wonderful

breakfast & location were fine

the breakfast was great and it was quiet throughout the night

breakfast was good, decent variety.

i did not partake in breakfast because i have a gluten allergy but looked great for normal eaters

it's close to great restaurants and the shuttle was always punctual

about the last stop from the clinic on the shuttle

we could not get an extra blanket and there were unsupervised kids in the room above us bouncing a basketball until 1:30am

staff, clean hotel/room, nice breakfast considering covid-19, only a couple of minutes from mayo clinic

i am happy it is paid parking now, the hotel will be responsible if something happens to my car in their parking lot

only issue i have with this hotel is they don't clean their parking lot right after a big snow

the location was convenient and free parking.

charge you to park in their parking lot

parking with big trailer a plus

enjoyed the pool and hot tub

only thing was we came at 9:30 for breakfast and things were drying out and oatmeal was aweful

the hotel was very clean--staff great, and the breakfast was good, too

pool, laundry, everything was clean, and friendly staff

wish i knew the pool wasn’t open, should probably have mentioned it on your reservation page.

large room, wonderful pool, plenty of parking, large breakfast area, clean, welcoming staff

parking situation is definitely tough

they needed more parking places.

the parking lot is extremely small, so late comers have to park next door in the neighboring buildings'

parking lot needs lines repainted since it was a challenge getting a spot at times

they have laundry facilities

the breakfast was minimal but the coffee was great.

last time i stayed at this hotel was for a funeral and they waved the pet

grab'n'go breakfast is supposed to have fresh fruit, but they never had any

really should be listed as a continental breakfast.

very clean also breakfast was included

kids were

advertised a gym but doesn’t have

the shuttle to the mayo clinic ran right on time

shuttle service to the mayo was very convenient

the pool and hot tub were nice

the hot tub and pool were a great temp. bed was very comfortable.

i didn't use pool ud83dude15

staff were very friendly and helpful. room was comfortable and breakfast was good.

laundry down the hall

courtesy of staffing, cleanliness, and shuttle to mayo clinic.

hotel, very clean and modern, super convenient location, free parking, great hot breakfast

and maybe the breakfast food could use some updating

access to rec trails around carter lake, proximity to mayo facilities, great breakfast offerings, & comfortable room

great breakfast and appreciated the early check-in so we could change for a wedding.

we don't stay in hotels often, so when we do we make sure there is a pool for our kids to enjoy

that the hotel would not publish in advance that the pool, fitness center and breakfast area was shut down

great breakfast. kids loved pool

they were out of pancake batter and would have liked donuts added for breakfast.

pool was closed, and i ask for our rooms to be close and they ended up being on two completely

pool in center

nice sports bar with good food

the pool was great for us and the kids to play and have fun

i loved the pool and slide for the kids. was very clean

friendly staff. clean rooms. family friendly swimming pool area.

very easy to find. love having the mayo shuttle available!

also the swimming area was perfect for our kids and the hot tub was nice and hot for me to relax

close to the hospital. kids loved the pool.

breakfast was egg-cellent - waffles, sausage, coffee bar etc

location, shuttle service and convenience of shopping and restaurants being near was great

the shuttle to the mayo and gonda buildings was reliable

place was right across from the clinic, offered breakfast and snacks for free, clean rooms, and friendly staff at a low price

the shuttle to the clinic was a great help and so convenient

the breakfast was fine. just enough food to get us on our way!

use prepacked breakfast now, which ensures the guests' safety

breakfast was fabulous, the pool and hot tub were clean and excellent

clean facility. pool very clean. staff friendly. overall excellent experience!

really good breakfast meal

parking and laundry were included in price

the pool was warm and the hot tub was perfect

clean, comfortable, and friendly staff … excellent variety for breakfast

great breakfast and location. very clean!

the full kitchen helped us save money by not having to eat out, and the breakfast had plenty of options

cleanliness, pool area, breakfast, space in room

the pool and hot tub is a nice size and very clean

perhaps a few more hot selections on the breakfast menu.

location and kitchen facilities

we were also able to get a late check out so we could come back between her appointments and she could rest

kids went to work out and it closed and hour early for some reason

room included a nice kitchenette

room keys worked only intermittently. one broken machine still in gym. limited parking.

kids on weekends

clean, friendly, easy location, shuttle, breakfast was amazing

coffee bar is a nice perk--though pretty sub-standard treats

didn't like that in the bathroom of the pool we weren't able to shut the main door so anyone could see you change in the locker room part

no breakfast cause covid 19 but its ok

kiddie pool needs an update, but the kids still enjoyed it

staff, location, food attachment, pool, fitness and cleanliness

the fitness center is still open during this time but face masks are currently required due to a state

the kids loved the pool!

management was very helpful and we really enjoyed the breakfast

staff was very friendly. hotel was very clean. beds were so comfortable. pool was clean.

thinking there was going to be a pool since we had children and alot of down time between events to find out after we got there it

hot tub and pool closed due to covid

we didn't get to go for breakfast but the bed was good and people were very friendly

staff was very polite, and very accomodating. the cleaniness. quiet atmosphere. hot breakfast

size of the room and breakfast

parking, simple but hot breakfast, cheap laundry for guests and very friendly personnel

breakfast food was fresh and cooked well.

friendly staff, very accommodating, good breakfast.

wonderful breakfast options

room, friendly staff, good breakfast

hotel breakfast was good, coffee, juice, oatmeal, waffles, etc

the little kitchen worked out great for having some food around and a eating area

there was a variety of breakfast items to choose from. nothing to complain about.

variety for breakfast is always great and delicious

no kitchen or laundry facilities

good price, great breakfast. friendly staff

very conscious about covid, they took all precautions (had go bags vs continental breakfast bar, etc)

breakfast

requested a late check out due to medical appts being spread throughout the day

wish there was space to have a continental breakfast, but honestly, since you have a kitchen at your disposal, it's pretty easy to have your

room, friendly staff, and in-room kitchen resulted in a great place to stay while passing through rochester

i called down to choose the kitchen items that we needed and they were promptly delivered to our room

they don't have morning oj on there morning breakfast

great breakfast, nice pool and small gym.

wasn't told we had to ask permission to use the gym or the pool, it was locked and our key cards wouldn't work

staff, breakfast, pool.

we loved that the pool was warm and enjoyable and the staff were super friendly and helpful!

desk staff gave us late check out but no other staff knew about it

the rooms were clean and bright the food was excellent the pool should be included in amenities

the mayo shuttle runs to and from this hotel which is very nice

the pool was great for the kids

comfortable bed and pillows, clean, had everything i needed, business center, laundry, gym,

nice comfortable room, large breakfast area and pool.

friendly staff.clean lobby.great breakfast service and staff.

good breakfast.

the room was spacious, fitness center adequate, pool/hot tub were open, and breakfast was good

great breakfast! clean pool and hot tub! comfortable beds with a lot of space.

breakfast was good

the saltwater spa and pool were so relaxing

very clean, pool and hot tub open with adults only time, breakfast very good

people at check in and check out breakfast room area was clean our room was clean and our bathroom/shower was nice and clean

the shuttle was very important and very dependable.

we had to use a phone to call someone who eventually came down from the laundry room

breakfast the next morning was fresh, hot and delicious and a very nice selection

the to go breakfast was really nice, enough to keep us going for our next road trip

i had an early flight and a late flight return and was able to use their shuttle service along with paid extended parking while i was gone

limited breakfast options

clean, friendly staff, nice breakfast. it ws a nice stay