i was charged a pet fee for my service animal.

cheap pet fee

the pet fee is higher than similar hotels and no pet area is available

it as part of the parking area

outside is ugly, rv park is motorhomes in a parking lot, behind the local bar.

mobile/rv long term in parking lot

the windows open and shut; parking is just outside the door, and there is plenty of it

parking lot not well marked away from spaces

rooms and the staff was accommodating with parking our truck and trailer

we were able to get quarters and laundry soap from the office staff so we could wash a load of laundry

there is also a laundry facility on site and plenty of parking

the guest laundry needs to be updated

very nice place. could use better parking in front.

i really enjoyed the big comfortable bed and the mexican restaurant in the same parking lot

parking was convenient, wi-fi was good, service was good too

pot shop in the same parking lot.

parking right out side the door, good sized room with a great sized bathroom, and the beds were

very comfortable, clean, pool was open, fantastic staff

not much parking, had kids running above us

the facilities were clean: gym, pool, and laundry area

the facilities were clean: gym, pool, and laundry area

excellent gym and pool area

the staff in the bar could not be nicer

exercise room, pool, river and bike path close by.

fitness center was in a small closet-like space under a stairwell

oh, and close to the college (10 min drive) and the shuttle to autzen stadium

only thing the kids were disappointed the pool was not open but the jacuzzi was

breakfast was miminal, parking limited

was actually more like two rooms with a full kitchen/dining area and bedroom

one small trash can in bathroom only; no trash can in kitchenette

breakfast was ok - simply continental as stated

micro, refrigerator in room and laundry in site

also, i got done with my class early and it was raining hard so i called to see if i could get an early check in

town for a job interview and they took the time to tell me about the area as well as arranged for late check out based on my interview schedule

i got the last parking spot one night- not sure what i would have done if that wasn't free

nice to have a good parking spot also so close to the city

not quite enough parking

room is large and clean, convenient parking

the room also did not have a coffee pot so we had to walk through the rain across the parking lot to get coffee

clean, comfortable, no pet fee

my room had ants. pool and hot tub was closed for 2 days. gym small.

close to parks for families with kids and hot tub accessible even late at night

staff, clean facility and room, good breakfast, and pool/hot tub open 24/7

room, nice soft bed, quiet, location for walking the dogs, no extra pet fee

desk staff was very friendly, ample parking near our room

loud guests on the bottom floor and parking lot, up late and talking loud.

i know there is a covered spot in the parking lot for it, and that is great, but people were cold and not wanting to go across the

liked parking right at my front door. no extras at this place but the price matched it.

like parking next to my room and this time i couldn't cuz there's only two spaces next to the room

the breakfast was good

very nice hot breakfast bar. very clean. on site laundry.

breakfast is sufficient, but not great (powder eggs, precooked bacon, but waffles are great for kids)

breakfast although included, wasn't great, but ok

they have guest laundry facilities

the pet fee is $40 per pet and pet are not allowed in lobby

rooms are updated and very clean. free,hot breakfast was great.

clean, good breakfast, prompt and friendly staff

great breakfast!

much to our surprise, there was a full breakfast, complete with good pastries, eggs and bacon

indoor pool for the kids and plenty of parking.

spa tub and lounge

had an issue with their spa bath suite when my boyfriend and i were in oregon for our vacation

grandkids and i had the pool/spa area all to ourselves which was awesome

it would have been very expensive to pay for a whole family if you have kids with you

very poor gym and breakfast

helpful and friendly; great location for our event; good area for food and incidentals; on-site laundry; good

breakfast was good and location was perfect

she is multitalented in that she can do guest laundry, house keeping and the front desk

good laundry facilities and excellent breakfast options

would have loved a hot tub (they did have an indoor pool)

pet fee was very reasonable and staff was friendly

the staff was great and the pool was clean

also the gym is one of the best hotel gyms i have seen

the late check out time was really nice to be able to sleep in not feel rushed to leave first thing in

pool

and the pool could be a bit warmer

shower was not clean at all the gym area was decent the lobby had good space the fireplace on the courtyard was not on and

very frienly staff. nice pool, comfortable beds, very clean.

too much chlorine in pool area no doors or windows to open

and toothpaste available ( we forgot ours), there was a pool, exercise room, and a full free breakfast

really nice, great breakfast

breakfast was fantastic

the pool has always been clean and good temp in the summer as well

breakfast was awesome and had variety and the rooms were clean.

the breakfast choices were limited

i left before breakfast each day. i'm sure it was acceptable though.

no real food for breakfast unlike other hilton properties

breakfast options were lacking but at least they had a high quality protein yogurt

breakfast was poor, no cups or glasses in the room, no clock in the room, no coffee pot in the room

appreciated laundry room availability

of facility, pleasant staff and hot breakfast was still served even while dealing with covid-19 restrictions

screaming kids in the pool, and elephants going up and down the stairs at all hours

pool was out of order, but the staff provided access to the neighboring pool

not certain what time their laundry facilities close, but there was a very loud couple doing laundry and yelling till nearly

a lot of compact parking spaces that felt tight even for our sedan

there was more than enough parking

plenty of parking

clean, friendly, quiet, bright, easy parking, great breakfast'

i don't like parking behind the hotel

solid breakfast, easy parking

it was clean, comfortable and staff was helpful and courteous and lots of parking

jammed at the entry point, need no parking signs posted otherwise cars backed up into main road unable enter parking lot from

hard to get out of the parking lot but such a tiny thing.

our stay was close to the concert, easy access without the hassle to finding parking

wish the bar in the dining room area was open and tv or music on.

gym could use a wipe down

location, the room was very nice, the staff was amazing, the breakfast was absolutely delicious, the pool and pool hours were perfect

the bar isn’t open yet but they are hoping by next month

bit of a walk to get over to the main building for breakfast or the pool, we sort of really wished they had a jacuzzi in the pool area

get to breakfast room early as it can get full and hard to get breakfast

what was described as a continental breakfast was more than that, and included scrambled eggs, yogurt, waffle maker in addition to the

bed very comfortable clean room breakfast was good staff very friendly and polite great location

the breakfast was amazing, everything from yogurt to a belgium waffle station

pool was cool not war.

grounds/laundry etc

the laundry facility wasn't working like should. but they said they are working on it

laundry facility at location!

1x/week laundry xchange

no room on bath counter for stuff. had to use kitchen.

free food and takeaway breakfast lunch is fantastic

enjoyed the breakfast and the fact that the coffee was as good as starbucks-which was right next door

option of to-go breakfast items

wonderful full breakfast, beautiful outdoor lounge area with fire pit tables

i loved everything from the staff to the breakfast and accommodations

clean, laundry, breakfast, newspapers, computers, room was well equipped, all was top notch, this hotel

) bonus - free laundry machine across the hall from my room

the free laundry room was a game changer

nice room, good breakfast, fun pool.

large rooms, and nice pool

semi truck parking

parking was right up in front of our room

parking lot where we slept was clean

parking spot directly in front of room

parking was included

parking lot was always full and the elelvator had a strange smell the whole weekend.

sure if there was enough parking if the hotel reaches capacity; luckily, we were there on a weekday, so there was no problem

like parking on ground floor and a car parked right outside room

limited parking

let customers know is only 1 parking spot per room

limited gym equipment. free coffee was nice.

the rooms are gorgeous and the free laundry was amazing! thank you!

free laundry facilities and parking

loved the room, the size of the room, the kitchenette (fully equipped like a resort), the laundry facilities (free service) the cleanliness and the seemingly soundproof walls

hotel has good facilities (elevator, gym, laundry, food pantry and grubhub delivery depot) and the room furnishings are updated and

breakfast was amazing with an automatic pancake machine

clean, quite, very comfortable bed and pillows and a nice breakfast.

breakfast included, staff was super friendly and accommodating, cleanliness, plenty of fresh towels

extremely pet friendly and great breakfast

great gym. good breakfast. very friendly and helpful staff.

room was large, beds very comfortable. hot tub and pool beautiful. staff responsive.

room was one of four (101-104) on the lower level, across the hallway from the gym and pool facilities; very noisy until the kids left the pool just after 9pm

beautiful, super clean, great lighting. hot tub, laundry, maps and helpful front staff.

breakfast had a great assortment of hot and cold items

my two little ones enjoyed the pool; although, it was closed the second day, and there was a dog in there the first (with his

pool closed

pool was clean, tables with umbrellas, kids had a great time.

difficult, had to skim the pool myself so my kids could swim,they advised us on a pizza joint, but pizza was disgusting(not

nice staff, nice pool

sister was disappointed about the pool closing at 9pm and no hot tub but our stay was still amazing

early check in

no laundry

staff was very nice and easy to work with and they also had a great laundry set-up

pool is nice, laundry is impeccable

it was quiet and has a laundry facility.

convenient location to downtown springfield and my event. plenty of parking available.

the kitchenette didn't even have a few paper plates or plastic utensils

kitchen fully equipped

spacious room w/kitchenette

good location, has laundry facilities, has large fridge and microwave oven, large beds.

and a liquid filled ant bait was sitting on the kitchen floor, glad i didn't have pets or children with me

breakfast and pool closed over a year later, yet other hotels have a full breakfast & pools open

shops and restaurants and river, clean room, nice pool and hot tub, reasonably priced, fine breakfast, limited amount of tv channels, all around a place we’d stay in again (this was our

we used to come here when kids were at osu

was happy to find a functional laundry room (after being disappointed by various inns the previous nights

had to climb three floors to the room and the laundry room was hot because the door to the heater room was open

pool was too cold though and sauna not turned on, but i wouldn’t have used it anyways

lady who works the hotel's breakfast service was a little odd

no pool time.

laundry washer was dirty with pieces of things in it

breakfast attendant was exceptionally friendly and very helpful

the breakfast lot to choose from and cooked well

something for everyone and kitchen staff that was funny and friendly with the family

i didn't have time to swim, unfortunately, but i did make it into the gym for a bit

comfortable beds, pool and hot tub, staff

staff was very good. pool was great. breakfast was very good. room was great.