lady when i was eating breakfast kept watching us like we trying to steal something and we was not we were just eating

i wish the laundry room excepted cards as well. who has 8 quarters anymore with this

laundry room was out of order

desk about fresh towels she said i needed to come get them, i also told the front desk that the laundry rooms vending machine for soap wasn't working she said oh sorry and turned around and left

swimming pool was dirty, laundry impossible to use

no dishes in room for kitchenetts and they had no cots

lack of dishes and basic cookware for the kitchen

no vending machine for even coffee let alone laundry use

gym

the mini kitchen area was very clean

pool and breakfast wasn’t open cause of covid-19. but the price was the same. ☹️

breakfast a was very good variety & better quality than most

the breakfast was stellar and the woman who was in charge of it was the best ever

i did not have time to enjoy the breakfast, but it looked and smelled great

friendly staff, good breakfast, nice pool.

pool needed to be treated

kitchen supplies weren't complete

i liked the full kitchen and bath tub. room was big and had lots of space.

kitchen is convenient, the location is near walmart and restaurants and the staff is

the pool wasn't working.

room was huge and loved the kitchenette

pool and breakfast hours could be longer.

spacious, comfortable, clean, great breakfast, and quiet.

pool was not open due to rain earlier that day messing with ph levels.

breakfast options for low carb options

very clean and staff was very friendly...breakfast was ok

breakfast was excellent and the hostess was amazing

cyrus, claudia, shay, forgot the lady's name that checked us in and checked us out, forgot the breakfast lady's name from saturday morning, housekeeping ladies and maintenance men every time

breakfast was great as well, would definitely stay again

the pool

customer service and pool

the lounge was very nice, the pool was excellent! the room was great

key card entry and parking nearby for our van and trailer

hotel had plenty of parking for trucks

the bed was nice. the gym equipment worked well and seemed clean

property was very clean the gym was awesome and had multiple good pieces of equipment the people at the front desk and

love the gym and the restaurant for breakfast

the cabinet doors in the kitchen looked like they endured some rough treatment

full kitchen was wonderful as well as room size and layout

great little kitchen came in handy

pool and hot tub was awesome

location and full kitchen

the gym was closed and wasn't told that

the variety for breakfast was good. the gym whilst small was practical.

facility and staff were very nice, the breakfast was wonderful, and we enjoyed the pool very much

breakfast was good and the location was excellent

the pool was closed, and it was almost 90 degrees.

was disappointed that the pool wasn't open, on memorial weekend

breakfast staff was wonderful - friendly greetings

the spa bath

breakfast was fantastic

use new deck chairs and tables but at least they have a pool that's clean as are all their facilities

could have more options for breakfast

continental breakfast

had to wait around to get towels for the pool, and it took at least 10 minutes standing around waiting to check out

breakfast choices

good breakfast, nice, clean indoor pool, comfy bed, very nice staff

modern room, hot breakfast, friendly staff

breakfast was great ,close to other attraction as well will have to come for another visit when

the pool and restaurant. loved the boutique-ness of the property.

room pool location.

the bar area and pool looked great, but didn't have a chance to actually use either so i can't really

the location is superb and so is the pool

the whole place is a wonderful experience, the pool a great treat.

pool water was pleasantly warm

breakfast was good

clean room. nice breakfast. attentive staff.

breakfast was average for a nice hotel.

location, also rv parking of our traveling friends was ok.

comfortable bed. indoor pool. offered breakfast. fast food and gas station close by.

nice room...breakfast

it was a bit pricey considering there was no breakfast buffet

breakfast was terrible

the pool was not heated. the plug outlets were coming out of the wall. the beds were rough.

kitchenette sink didn’t work, and the coffee maker looked dirty

stayed in the handicap suite with the bedroom, living room and kitchen

while we didn't use it, the kitchenette arrangement would be a plus for an extended stay

nice kitchenette & bathroom areas.

loved the breakfast, it was enough to satisfy

the breakfast was very good and the server made sure that the tables were cleaned as you got up

comfy beds, clean, nice staff. great price and only 25.00 pet fee

cleaning lady didnt speak english and had kids with her to translate

beds were very nice. kids loved the pool. breakfast was very good. enjoyed our stay.

breakfast, nice pool and hot tub, easy to find location, great staff, comfy beds, and clean

we saw a couple decent sized spiders in the pool area.

the breakfast was good, the pool was nice, and though we didn't spend too much time at the hotel, it was perfect for our trip

breakfast in the morning was great

small pool

the pool was also very clean

the pool smelled like mildew. the pool water looks green instead of clear

rooms, friendly staff, indoor pool, comfortable bed, convenient location, great value for the price, rooms with small kitchen

breakfast.. spa tub and staff

room was spacious and comfortable

laundry room, exercise room and pool were all closed

clean, adequate breakfast, great location

was not happy with the amount of the pet fee i was charged.

would have like either bacon or sausage at the breakfast

not go back in and eat breakfast due to checking out and the door being locked at almost 9am

not allowed to leave pet in room

also the hotel shuttle to the expo center was an amazing service that we did not expect, but it made our travel to

stay at hilton facilities and this one was close to the airport with a shuttle

both of our airport shuttle bus drivers were kind and prompt. we appreciated them.

staff location and shuttle service

and you have a shuttle

and they let us leave our car there for free, saving at least $60 on airport parking fees

the surrounding area which made me feel slightly uncomfortable leaving my car in the outside parking bay however this may have just been due to

free on-site parking, friendly staff, checkout is noon

late checkout, good location, free parking, flexible polite staff

location is easy to find and the parking is easy on site as well

parking, quite room.

room was nice and clean, parking was easy

parking lot was too small and not laid out very well

hotel parking, had to use my credit for a $100 deposit, and the friendliness of the front desk staff

parking and location were easy - front desk staff was friendly.

the pool the gym and the rooms are awesome

close to churchill downs and the shuttle driver duwan (sorry on the spelling

was all good--great having the shuttle available all the time

the best thing was their breakfast, i always book a location that offers free breakfast and theirs does not disappoint

clean and spacious the rooms were the staff was super friendly the breakfast was amazing we will be staying at another hilton in the

a mother with a child came down late for breakfast, and the kitchen was closed

breakfast was pretty good

location to expo center. breakfast buffet, laundry, and newness of hotel. lots of parking.

location, free breakfast, nice staff

laundry in sight

location pool and breakfast

mainly muttered, “name, id, credit card, breakfast 6 to 9, doors lock at 9, use your key card

the rooms were clean, beds comfortable and the breakfast was good.

breakfast was good

pool was clean with a great workout facility

was very clean and had a breakfast and a pool and our rooms had living rooms

love having a suite with kitchenette

the pool was closed and that was a selling point for me to stay there.

seating area with fence around it was great for us and our dog (pet fee applies)

early check in was accommodated; rooms were comfortable

staff pleasant and helpful, parking great one level. laundry facilities great.

location, along with the usualextended-stay kitchens.

laundry facilities no option for single load packets to buy

bc it had roaches and i had switch rooms and then tried to charge us a $53 pet fee the morning of checkout saying that the guy the night before didn't let them know

kitchenet

the laundry/vending area was nice, but only had one washer and one dryer

on site laundry

other recommendations: an in-room safe, a desk lamp, and a soap dispenser for the guest laundry

laundry facilities didn't work with a normal load

spacious, clean rooms. very quiet. appreciated and used the coin operated laundry room.

pool was great, the free breakfast was more than expected, the room was awesome, the staff were super nice and

breakfast was great , the little lady that prepared did an excellent job

the pool was quite small and the basketball court was as well.

great breakfast

breakfast staff were awesome

pool was under repair

it was very clean and the shower was great. awesome water pressure. the pool was nice as well.

the swimming pool!

free breakfast was delicious, fresh fruit was amazing every morning staff pleasant and

pool closed

the arrangements, the location for us, the friendly staff and breakfast was the best.

food was good and they provided free shuttle to the airport and the louder than life festival we were going

the breakfast was great! the staff were very courteous! the christmas decorations were lovely!

breakfast would have been great if they opened for the earlier flights.

pool was not open. this is the reason why we chose this hotel

free parking

the hotel parking was fantastic

was supper nice, excellent parking and best thing ever it was supper clean

staff was incredible and so was parking security

place to stay, only issue was parking, having handicap issues required more walking than desired for parking

glass in several locations in parking lot

except parking availability was beyond expectations

free parking

parking for front entrance, rear entrance has a faulty card reader

parking availability and could have been a few dollars cheaper. but satisfaction was achieved

the cabinetry in the room. the fridge was in cabinets, had a small kitchen area. it was nice.

fitness center out of commission

the kitchen was just right for a long weekend

the pool was an amazing addition and i enjoyed breakfast in the mornings. ud83dude0a

portholes in the bedroom so anyone can see in from the kitchen

the pool could have been deeper and maybe a hot tub added

shuttle pu at airport was quick

room was spacious and we didn’t feel crowded with our 3 kids

staff and the quiet and my kids loved the pool and it was closet to kentucky kingdom and the food in the

loved the fact we had free shuttle to kentucky kingdom

25 and the little bistro stops serving food at 10 am making it hard for my kids to get moving early enough to get breakfast and there are zero options besides the little

was extremely small, but we were with a bunch of kids

the service at the bar in the bistro on wednesday night 10/24/19 was excellent!

my only issue would be the prices for bar items, so very expensive, usd 12 for a bourbon

it did not have a continental breakfast.

if i wanted clean towels it was my responsibility to take the dirty towels to the laundry room and exchange them between 11:00 am and 3:00 pm

out (instead of calling) that took the cake by the way then i had to find my husband (he was at laundry mat onsite) i tried to gather my things as quikly as possible

they have a laundry room which is very convenient

and there laundry service is kinda on the high side which i just walked across the street

the room was dirty and the spa had grime all over it. and neighbors were super nosey.

we were there for a volleyball tournament, and the shuttle service to and from the convention center was fantastic

breakfast great. we liked kadisha who was at the front desk.

there is small gym 24/7 coffee stand, games and drinkable water dosposer

wish breakfast had a few more options but it was good

the hotel shuttle was easy to use

the hotel is pet friendly without an outrageous pet fee

room very clean, laundry facilities good

is space in the back of the hotel to park a 3500 pickup and 45 ft trailer

have a laundry basket with extra towels in front lobby for guests

like the laundry facilities

for a shuttle from the airport and was left on hold for more than 10 minutes

no shuttle service to the sos

good location and decent breakfast

even got on to us about kids running the isle ways and our kids were in the room eating dinner

clean and friendly service by all staff! breakfast was fresh and tasted great!

full kitchen because of staying multiple days

location, all staff was excellent and helpful, shuttle 24/7.

was spacious, clean, lots of amenities (full size toiletries, full kitchen, dishes, dishwasher and liquid, paper towels, etc), staff was very friendly, continental

breakfast was excellent and also the location to the expo center.

the only thing that could be improved upon was the breakfast. not bad, just not that great.

gym running treadmill is too old and cranky (unstable), not enough space around it to stretch

of the machines in the gym were broken

the staff was extremely friendly and i love that there’s a gym

for food (for a meal), when i checked in, it was later and all the restaurants were closed in the casino except one, but i wasn't able to eat any of the things on the menu due to medical issues

the casino at the base of the property and the variety of machines, also the cleanliness there

it’s always clean and staff is always friendly. love the casino

sat in the open bar area

for a casino, replaces the beds!!!!

the heated pool and gym was much needed

restaurant or bar not open

the staff were very friendly and accomidating! the room was fantastic! breakfast was awesome!

we ate supper at the bar area and it was excellent as was the breakfast

very pretty and nice. front desk and staff very friendly. breakfast was really nice as well.

we enjoyed happy hour, kids had fun in the pool

clean, convenient location & pool with spa!

loved the free dinner and breakfast. gym was good. hot tub was nice too

their was plenty of options for the kids to choose

pool, whirlpool and fitness center were great

the parking lot is well lit which is great for women traveling alone or with kids

parking lot was not cleaned from snow.

plenty of parking and visual of car from room

very clean and nice room. plenty of parking for my truck and trailer.

late night tailgating in the parking lot which my room's window just happened to be close to.

breakfast was on point. cline and friendly staff.

i usually use stairs instead of the elevator but the only stairs went to the pool.

breakfast was good , clean hotel , staff was extremely nice

indoor pool could have been heated for this type of year but was still enjoyable to the kids

staff were all very friendly. breakfast was great.

scheduled an early check in and wasn't able to do so

pet fee was $0.00, that’s an a+

they are pet friendly and they allowed us an early check in

early check in

fact nobody said anything to me about parking my truck in front of my door, i drive a big

breakfast was good during covid

the accommodations i was counting on without a vehicle there were not what i was told at all , no laundry , no soda , no microwave or refrigerator

and there breakfast is amazing- none of that bag breakfast crap that you get at this $96 & up hotels

way there got dropped off and told me i could not book the room because my wife had her head on a laundry basket outside and i thought she was

location & easy park, good wifi & breakfast

nice breakfast and bar areas

the pool looked nice too, though we didn’t swim

oh and the breakfast along with that staff was phenomenal too

i liked the setup in the room with your little kitchen and countertop for work or whatever you want

all of the cousins enjoyed the pool together

pool and a conveniences

i requested a late check out and heidi made that happen immediately

cleanliness, breakfast is always good, staff is friendly.

the breakfast was superb

great place, very quiet, nice, very nice swimming pool over all great stay