didn’t provide towels at the pool and when i went to the lobby for clean towels to use after my shower, they would not provide

i didnt have breakfast. i just took some coffee for the hangover.

to end my stay, best continental breakfast i've had in years

the orange juice machine at breakfast was not working.

a better variety for breakfast

will stay again'' i needed a shower chair & this hotel was able to provide very pleased customer breakfast was beyond my

the kitchenette was helpful to have

nice place with nice breakfast, new facility, small kitchen with large refrigerator,

staff was friendly, especially the breakfast bar was our favorite

breakfasts from most food could be taken upstairs into the rooms which worked with the great kitchen

have there breakfast, the person at the desk always greets me with a smile and tells me hello how are you

it was a little noisy on saturday night. breakfast could be a little better also.

did not like that breakfast was served and that the wading pool they have is not cleaned, it is all close to the

did not like that breakfast was served and that the wading pool they have is not cleaned, it is all close to the water and at the bottom it has garbage

there was no pool and breakfast was continental, no waffles just muffins.

quiet. nice decor. parking out side of room . staff courtious.. helpful

and the parking was not a hassle like it is at most hotels

clean premises, and convenient , well lit free parking

very clean, quiet, ample parking.

friendly, processed my chekc-in with efficiency, and accommodated my request for an additional parking space that i noted during the reservation process

checkout day and we extended our stay one more day, the management charged us another $25 as an early check in fee even though we didn't checkout from our first day there

no swimming pool

early check in

there was no pool rooms are super small and the sheets did not seem clean

no pool

i needed a place to stay with my young kids and booked online

nearest one can get to pasadena without pawning your kids

one of the first, was the late opening of the laundry room at nine am, and it's early closing at eight pm

my only complaint is breakfast, they should have hot food's because that is a deal breaker for my family

shower turn on handle was falling off the wall and shower did not have hot water coming out, spa tub jet was dirty dirty, and shower head in spa tub sprayed every where across bathroom, there

spa bathtub ud83dudec1 was very dirty parts looks like it hadn't been cleaned in months

was expecting a breakfast

then i went to use the guest laundry which was a washer and dryer set out on the patio and covered in dirt from being outside

pool and look of building

the property included a spacious lobby with coffee available, a small gym, large parking lot and a pool area

the place was quiet and clean. i loved their jacuzzi and pool.

it was clean the staff were nice and it had a pool

i asked for early check in if possible and he accommodated me and i truly appreciate that being that i arrived

since up grade they are still upgrading rooms haven't tried pool and jacuzzi yet maybe next time

everything spa bath the bed the room great 4 the prise

pool and jacuzzi not available

loved the spa in side the room

location of hotel room parking and pool was great

my only wish was that the breakfast hours were longer

no breakfast

breakfast could be better

convenience to public transport and supermarkets the kitchen facilities in the room, the response of the manager to my complaint

they have a breakfast room that was a nice touch too and the overall experience was very pleasant

friendly staff, clean facilities, covered parking spaces, convenient location

car port parking next tor the room was nice too

free parking

clean and spacious room. ample parking.

staff was great, room was nice and clean, parking and check in was very easy.

we if like to have some coffee ☕️ or light breakfast. larger size towels.

the breakfast is basic, but there are some fast food choices nearby

jacuzzi rooms and a jet spa shower

the breakfast wasn't what i expected. but the coffee was good

didn't get to get breakfast

parking

security in the parking lot at night

i really liked that the parking spot was close to the door exit and my room was right next to the existing

i seen a few suspects wandering around the parking lot at night.

rooms are very clean, i like the full size bottles of toiletries they have and the free parking and free breakfast is always good

people at the pool were noisy, i could hear, and my room was on the 5th floor

breakfast was not just great but very accomadating.

breakfast items were a little bland.

page didn't say but the room was equiped with microwave and refrigerator, also the hotel has a laundry room you

one morning we were late for breakfast and the staff took extra care of us

the breakfast room attendant was very nice and helpful

breakfast was great

pool was not heated and jacuzzi was .not working

loved the pool! and the jacuzzi. parking was great too!

good location and good selection at breakfast. the rooms were clean and well maintained.

spa tub

i can think of other than the coffee maker wasn’t working in the breakfast area but it happens i made coffee in my room so it worked out

hotel offers amenities like a pool, gym, or a vending machine which did help accommodate the stay giving it a more relaxing and

this place has ice machines, decent laundry rooms & swimming pools that are always a plus, and it's great that this facility also has a

pool was not used, but very small

the outside restroom by the pool was locked .

was great-parking free-close to our business appts room was clean and bathroom bright and roomy

clean, spacious room, very comfortable beds and available parking.

was clean, plenty of towels, a lot of parking spots, free wi-fi and movies, close to quality grocery & convenience stores, very friendly

location, cleanliness, customer service and free parking.

great value, free parking. special shout out to hotel employee at the front desk.

the pool was a little dirty. it needed to be cleaned.

everything, especially my kids like swimming pool, very quite place, sleep good

we had an amazing stay at this room, it's in a nice area and there's a pool and hot tub

met all our requests. pool & hot tub clean. front desk people very polite and helpful.

early check in

breakfast was great

they offered a good breakfast and the rooms were really nice

woman in charge of morning breakfast was splendid and helpful

spacious clean room, great breakfast

the breakfast was good too

parking can get a bit overcrowded

adjacent parking lot of a closed restaurant next door worried me but that is not a part of the hotel

comfortable bed. streaming available on tv. free parking.

good location, good service, free parking, and clean

location is great, and the free parking is absolutely a plus

kitchen

coffee ran out at 8:30am no quarters for laundry

kitchen and kitchenware

staff members was very pleasant and accomodating. spacious clean rooms. kitchen

1 laundry staff runs the entire facility (also act as front desk clerk) after 10pm

breakfast, parking and staff were excellent

parking, free hot breakfast daily, clean and comfortable rooms

there was free parking, wi-fi and an extremely friendly staff

good safe location and parking

free parking, free breakfast, great location

the spacious kitchen and excellent staff.

early check in

renee at the front desk was very helpful and accommodating when i requested an early check in.

need more breakfast options

no breakfast? for a week

propty was nice and pool area had good view of hills

pool was clean

nice room, good ac, nice pool

the pool and spa area were also very relaxing

the pool area looked clean but we didn't swim and fun fact it's surrounded by plumeria and hibiscus

pool pictures were quite misleading in booking.com

pool was closed, and that was one of our requirements

breakfast sucks and the rate of room was expensive due too the no use of pool jacuzzi or gym

the pool area had the hot tub roped off.

continental breakfast ended too soon

great location and nice big parking lot.

clean, free parking, and great customer service!

parking is abundant

the room was clean and so was the other areas of the facility including the pool and the parking lot

were clean, the staff took extra caution due to the pandemic, parking was actually free, overall a great stay

free parking

we first checked in we had two rooms reserved and they gave us both rooms overlooking a parking lot that was very noisy and under construction with construction debris left out to look at

location. its private and secure. free parking

parking was limited

valet parking at 10 pm no show

large pool and hot tub on site

on my last week the room next door had dogs barking all night and kids screaming and people being loud super late during the week

the pool looks like it's not been cleaned for awhile

kids love the pool and hot tub.clean rooms .friendly staff.

pool closed due to covid-19 reef roof just doing their job, but it still sucks...

had to request the utensils for the kitchen

i love the kitchen part best

didn't have towels for the longest time they didn't have any laundry soap or quarters to use the

laundry room was disgusting

for instance the laundry is still $3

price is very reasonable and the laundry area was a plus

clean room soft bed smart tv lets you connect to your services and have a-laundry roo

had laundry facilities & location close to everything

laundrymat

laundry room, lots of restaurants near by.

clean well kept fantastic pool area

the washing machines would not work so i had to find a coin laundry to do my clothes

clean and nice, good breakfast too !

clean, quiet, spacious, well maintained, great breakfast made to order, friendly staff!!

their complimentary breakfast was amazing, they offered hot omelettes, eggs benedicts, pancakes & french toast

the walls have chunks missing from them, the grounds are dirty, walls covered with dirt, parking lot filled with equipment, there is no breakfast for which you are being charged a premium

shows some wear & tear parking

easy access. clean rooms. good parking.

limited parking

better and more parking

location and late check out policy

hotel staff is very friendly. bed is very comfortable. nice gym.

lots of l2-ev chargers

facilities- self service laundry and gym

impeccable. looks new. clean. spacious rooms. on-site laundry. free parking.

the complimentary breakfast is always very good too

the living room area was convenient for the kids

good breakfast area and overall the stay was amazing and i will recomend this to anyone i know

feel like sleeping in an apartment building with kids people constantly getting in and out and you can hear them

having a gym there

breakfast was only bread. it was 9am, so maybe the good stuff, such as fruit, was gone by then

the customer service and the room was clean and they gave laundry service

that they have space to park my truck and trailer

night front desk employee sexually assaulted my girlfriend while she was doing our laundry in the wash room

like the fact that you can park up a semi truck there it's close to family that's around the

site laundry facility ,quiet ,location is great 60 and 605 easy access,gas stations

nice spacing for parking,

it s very nice parking is good it was clean

a little dark in parking lot

parking, spacious rooms, cold ac,

parking is available

parking is suitable and the checkout is smooth

room was perfectly near parking and easy to unpack.

clean, quiet, spot with lots of parking spaces.

because of the el monte police department and the sheriff's department who harass people in the parking which is an injustice 2 the latino community and this year's in gas so be careful when you

the parking

like that everything was convenient so clean and the stuff is wonderful snd the morning breakfast was out of this world i highly recommend this

love their breakfast too

i messaged them via the app that i was interested in early check in

the hotel , changing the sheets every day, good quality of the bad, politeness of stafe, standard breakfast, good location , close to the shopping malls , short distance to the down town la

boiled eggs available for breakfast

1st come 1st serve parking

the parking at night

much criminal activity at night in the motel parking lot made me feel tense and uncomfortable to go outside my room

there s onsite parking

the parking lot is a little tight but there's always open spaces.

my kids enjoyed the pool this time we stood

the room was very nice cozy has a pool and jacuzzi

it's a bit dated and many amenities are still closed because of covid. pool, laundry, etc...

we had to enter through the back hall that was hot from the laundry room vents and were full of laundry lent

no swimming pool.

pool looked a little green so we skipped that

better irons and breakfast

really enjoyed the friendly service, size, comfort and cleanliness of the room; even the breakfast modified for covid was very satisfying, with protein options

pool isn’t all that clean looking…i didn’t go

complementary breakfast, and cleanliness

parking lot was full, so we parked on the street, right by the facility and so it was ok

parking was not very big

the comfort, the cleanliness, the helpful and courteous staff, the parking, the location, and the exceptional lodging was

lighting in parking lot

parking lot was dark.

the pool for physical therapy i am in constant pain it helped

everything was clean, from the pool to the room.

from balcony to double beds to close by the pool rooms

beating the heat, dipping in the pool! kicking back and relaxing staying strees free!! love it!!

the pool is open!! the staff are delightful people and very helpful.

he stood right next to my car and continued blowing towards it, all while the entire parking lot was under video surveillance

only complaint was the hotel was empty based on the parking lot and they put me in the one of the farthest rooms from elevator

free parking

free parking

good amount of parking

staff was very pleasent, knowledgable, friendly, room were very clean, very quiet inside, good parking

went out several times, there was a baseball team celebrating and partying for several days, the laundry staff was rude, and only 1 of 3 ice machines was working

went to laundry service and was told i can get towels on a one for one basis if i bring my dirty ones

very patient with me by extending my access key to able to get my belongings from room to their laundry facility and also provided me cart that i really needed-excellent

although there’s no pool on-site, the weather wasn’t ideal for swimming anyway

and please clean out the pool, so we can fully enjoy it

the pool looks like it is seldom cleaned with broken chairs etc, so it is probably never used by

the pool was really nice

pool was not working but everything else was great

parking was easy and close to room

the parking was close to the room

deal fast check in easy to find parking plus good location not like motel 6 and the fiends that stay there

parking is plenty

comfortable bed and parking , and reasonable.

the spa tub

location the spa in the room the lady at the front desk was really awesome sweet nice and it was really quiet

i needed a late check out and the manager was accomadating.

easy check in with a $5 deposit for the key, room was nice and spa tub was very nice.

great coffee and breakfast

comfortable rooms and lovely spa pool

pool and jacuzzi on-site

very helpful staff and breakfast was well stocked and decent.

the pool everything was great

they don't hassle you for late check out either

i slept well and the management was tolerate of my late check out.

staff were very friendly and helpfull they offered to leave the spa operational for an extra two hours for us was a much more pleasant experiance after leaving

it was very hip, comfortable, reasonable, located great, gym, sauna, pool and indoor jacuzzi

a few bugs by spa area .its outsoors i think its a bit out of there hands .

no pool or spa they were out of order

hot bkfst, city closed kitchen, iffy wi-fi, stain on sheet, no laundry bag for used clothes, pool and spa closed, sink stopper missing so sink would not hold

out in parking lot, the cheapest soap, towels, tv channels were blurry, bad reception, swimming pool was greener than shrek (disgusting looking), no water machines on premisses, graffitiy on

location was perfect,there's a nice swimming pool and dennis is right next door as is the gas

was rude and unprofessional and pool was disgustingly dirty

and the swimming pool was so dirty

i like the pool and the room was nice and comfortable for me and family.

breakfast

atmosphere, great water pressure for showers, close to family, nice variety for breakfast, quiet, helpful staff

good breakfast.

bed, nice tv, spacious room and a clean large pool

clean rooms and quiet. good breakfast. friendly staff.

the swimming pool was open and could be used until 10 pm which was perfect for me after work

hotel had a pool, but it was not available to use because of it being painted and renovated

pool and location

pool was great

could not stay because there was no place to park the moving truck i was driving

syd was very helpful and accommodating and arranged early check in for us

parking wasnt packed

i feel safe coming back to the hotel at night because the hotel and parking lot are very lit up with lights

loved the large parking lot with good space for our truck with trailer

i like the building. the overall look. clean, free parking, customer service what great.

clean rooms, excellent location, free parking, very friendly staff

- very good location, safe parking. - spacious rooms and very comfortable beds - clean

plenty of parking and places to eat in the vicinity

it was a little difficult to find parking later in the night, the parking spaces are small.

the room itself i was in had 2 comfy beds, faced the parking lot, had a good temperature decent pressure shower, cold ac, a desk, decent tv, a mini

plenty of parking

parking availability was excellent

parking was ample and all the rooms

large clean room and good coffee for breakfast. free parking.

enough parking spots and comfortable pillows

wifi was fast

i used the laundry the dryer needs a warm hug

the parking great and the pool was very clean

was a good stay but it can update more rooms with a fridge and keep laundry open later till 8 at least

there should be a change machine for laundry room to help customers not have to search far

pool and ice machine