pool and jacuzzi not available

the excellent jets in the massage spa tub

booked the room for the spa bath

extra fot the spa and the jets didnt even work no compensation for that and also the remote didnt work and the

when we were checking in there was a lady in the pool trying to drown herself..

property- love the options available for breakfast every morning very as well as the convenient parking practically steps from the entrance to my room

super clean and easy parking

parking

security was evident in parking area. easy access to major arteries for traveling.

rooms are very clean, i like the full size bottles of toiletries they have and the free parking and free breakfast is always good

breakfast was not just great but very accomadating.

swimming pool and breakfast

breakfast was better than expected and the ease of on and off freeway ramps was great

page didn't say but the room was equiped with microwave and refrigerator, also the hotel has a laundry room you

breakfast was nice. good selection and fresh. eating facilities were nice.

know the current circumstances do not allow for the smaller things we enjoy, like the pool or breakfast - but we slept well

the white german front desk gym was the worst of them all

paid the same amount for a hotel in ontario, ca and the breakfast was not included plus the room were not as clean

enjoyed our stay and used the pool area on our last day when the weather warmed up

breakfast is great

pool area, location and easy access to dinning and shopping

didn't eat breakfast at the location

no cont breakfast that was advertised

pillow cases, spiders and crickets inside the room, unsafe conditions overlooked by management, pool area filthy, no shade whatsoever, breakfast choices were poor,

the access to the pool was nice.

to the covid-19, we couldn't use the pool or bbq and breakfast could be better like having orange juice or apple juice, danishes or

the breakfast had lots of options. the area was close to freeways but not very nice.

not so clear directions to the pool

nice place with nice breakfast, new facility, small kitchen with large refrigerator,

they need more variety for breakfast. need chocolate milk

did not like that breakfast was served and that the wading pool they have is not cleaned, it is all close to the

noisy, pool and hot tub were closed.

room for a budget hotel, tea and coffee facilities in the room, free parking on site, plunge pool on site (didn't use as we arrived at 11pm just for a stopover and

upkeep.. no breakfast'

the problem is it says breakfast included in price

room was big and sizeable rooms were clean onsite laundry was simple but welcomed - staff had change for the machine as only took quarters

the mini kitchen in the room

breakfast could have had more choices

breakfast was adequate

room was clean, the bed was comfortable, the shower and vanity were nice and i loved having the kitchenette

checkin was easy, even late at night, grounds and rooms were clean, parking was available and it had everything needed

friendly staff, clean facilities, covered parking spaces, convenient location

clean and spacious room. ample parking.

staff was great, room was nice and clean, parking and check in was very easy.

small parking spots. our bed was quite firm.

friendly, processed my chekc-in with efficiency, and accommodated my request for an additional parking space that i noted during the reservation process

clean premises, and convenient , well lit free parking

handicap parking very close

to eating places,shopping mall, & porto s is across the freeway :) nice & friendly staff - the parking lot is very well lit

cleanliness, quiet, plenty of parking

checkout day and we extended our stay one more day, the management charged us another $25 as an early check in fee even though we didn't checkout from our first day there

lot and said she made a mistake and that if i wanted to stay i would need to lay extra for early check in

no pool

early check in

no pool or microwave

i needed a place to stay with my young kids and booked online

nearest one can get to pasadena without pawning your kids

one of the first, was the late opening of the laundry room at nine am, and it's early closing at eight pm

location perfecr, near my son. front desk woman exceptional. arranged early check in.

ceilings, large room, pool and hot tub, and nice location on famous route 66

breakfast was excellent except microwave was missing to warm up cool food

i enjoyed the piano and free breakfast

great breakfast

on my last week the room next door had dogs barking all night and kids screaming and people being loud super late during the week

will get more for what you paid for, with microwave,mini ref, a flat iron and a hair blower and a pool

and when in the hot tub a group had there young kids there and they would go from pool to hot tub but jumping in and splashing others and the

room was very spacious staff was friendly & helpful easy check in pool was clean

kids love the pool and hot tub.clean rooms .friendly staff.

the laundry room, was small but took care of business fast

overall good service. like that they have laundry machines on site.

clean room soft bed smart tv lets you connect to your services and have a-laundry roo

price is very reasonable and the laundry area was a plus

location,clean, had laundry room

no breakfast at this hotel. friendly staff and clean rooms.

didn't get to get breakfast

the breakfast wasn't what i expected. but the coffee was good

have a longer period for breakfast especially on sunday--it was from 7 to 9

jacuzzi rooms and a jet spa shower

the room was clean and tidy with a small kitchen and fridge

had to request the utensils for the kitchen

laundry room was disgusting

beds need improvement, laundry room needs attention, most of the dryers were broke & could not use, the front desk needs

and laundry room

better and more parking

limited parking

easy access. clean rooms. good parking.

shows some wear & tear parking

parking

excellent location, comfortable and quiet. great breakfast. will return.

the breakfast menu was awesome

but my mother used the gym and she loved it

relaxing environment pool in the center trees, roses

well maintained landscape, clean pool, well kept and clean room. the breakfast was great.

the pool was nice also

pool and spa should have been open

that pool not being open

the pool and spa area were also very relaxing

propty was nice and pool area had good view of hills

spa tub

the location was exactly where we wanted to be, easy access to the highway and complementary parking

free parking

parking was limited

we first checked in we had two rooms reserved and they gave us both rooms overlooking a parking lot that was very noisy and under construction with construction debris left out to look at

other than that we were blessed from top security, beautiful location, so much parking and lovely staff etc

breakfast and coffee at any time

they offered a good breakfast and the rooms were really nice

breakfast was great

the breakfast was good too

the room was big, clean, breakfast was real! the staff was present and patient

shower turn on handle was falling off the wall and shower did not have hot water coming out, spa tub jet was dirty dirty, and shower head in spa tub sprayed every where across bathroom, there

my only complaint is breakfast, they should have hot food's because that is a deal breaker for my family

then i went to use the guest laundry which was a washer and dryer set out on the patio and covered in dirt from being outside

breakfast choices,coffee pot upon request should be available as i drink a special mushroom coffee

maybe breakfast mead to enhance items

pool and look of building

also, i loved the gym although there isn’t too many equipment but it gets the job done

the bedroom is large and cleaning and the pool

i had to go to office twice to get fresh towels since they don't provide pool towels

& the pool area is so nice

and the swimming pool was so dirty

website said pool was open, upon arrival, was informed that pool was closed

no swimming pool

i like the pool and the room was nice and comfortable for me and family.

don't have breakfast and and pool

very clean.excellent pool breakfast and hot tub

bed, nice tv, spacious room and a clean large pool

my friend & i went for a swim in the pool at 8:10 am, i asked for 2 towels

clean rooms and quiet. good breakfast. friendly staff.

great little hidden gem.. good price, good breakfast, nice pool.. nice location

really enjoyed the friendly service, size, comfort and cleanliness of the room; even the breakfast modified for covid was very satisfying, with protein options

fairly clean, pool with jacuzzi and decent breakffast.

there was nothing we didn’t like about the property well maybe except we wished the pool area would have stayed open later

complementary breakfast, and cleanliness

pool isn’t all that clean looking…i didn’t go

very patient with me by extending my access key to able to get my belongings from room to their laundry facility and also provided me cart that i really needed-excellent

went out several times, there was a baseball team celebrating and partying for several days, the laundry staff was rude, and only 1 of 3 ice machines was working

went to laundry service and was told i can get towels on a one for one basis if i bring my dirty ones

plenty of parking

it was a little difficult to find parking later in the night, the parking spaces are small.

the parking is also free

parking, free breakfast, room ceilings were high, marble floors and fridge, coffeee maker

- very good location, safe parking. - spacious rooms and very comfortable beds - clean

very clean, quiet location, plenty of parking.

location was great, bed was comfortable, room was clean, well lit parking lot.

parking wasnt packed

great parking and acres to local stores

loved the large parking lot with good space for our truck with trailer

location and late check out policy

great value, free parking. special shout out to hotel employee at the front desk.

absolutely loved the ample and free parking

was great-parking free-close to our business appts room was clean and bathroom bright and roomy

was clean, plenty of towels, a lot of parking spots, free wi-fi and movies, close to quality grocery & convenience stores, very friendly

comfortable, clean, friendly front desk, quick check-in, $20 deposit only, free parking

the pool was a little dirty. it needed to be cleaned.

met all our requests. pool & hot tub clean. front desk people very polite and helpful.

ac was perfect. quite place with perfect size pool.

has a pool&hot tub with lounging chairs to suntan &relax

early check in

they did an early check in and accommodated me with anything i might have needed, room was very clean, fresh

location is great, and the free parking is absolutely a plus

adjacent parking lot of a closed restaurant next door worried me but that is not a part of the hotel

very clean and easy parking

parking can get a bit overcrowded

good location, good service, free parking, and clean

the kitchen, refrigerator, eating table area.

for travelers who stays a week or longer, its home style guest rooms & laundry room are very desirable

morning coffee, outside area in back, big trees, area for socializing, big laundry room.

the security access to vending machines laundry unit

i complained and was moved to a room across from housekeeping laundry, and a guy slammed the door every 5 minutes throughout the entire night

early check in and late check out

early check in and late check out

worth what we paid for the pool and hot tub smelt like bleach bad could not breath bathroom had sliding door which did not

i was on a quick stop over so no big deal, although the front of the hotel faces the mountains/pool

friendly staff and amenities such as gym and pool.

clean, comfy beds, bar with outside seating was nice.

hotel has a nice pool, bar area, workout room

breakfast, parking and staff were excellent

wonder location, clean renovated rooms, great breakfast, plenty of parking space. loved it

complimentary breakfast was a good, free parking, rooms was beautiful and clean

there was free parking, wi-fi and an extremely friendly staff

good breakfast. free parking. free, fast internet

full kitchen quiet and pet friendly

the little kitchen was nice. great area. great room.

small studio apt looking. full kitchenette and spacious room

no clean room no front desk staff they do laundry nod minute and front desk next yet.

it felt like home with a kitchen and affordable laundry

continental breakfast ending too soon

gym closed

the pool area had the hot tub roped off.

the quick check in to the quite rooms and breakfast in the morning i enjoyed my overall experience

complimentary breakfast and free parking

the food was very good, staff friendly and helpful. free parking.

parking is abundant

walk to parking lot and no breakfast due to the pandemic

everything was perfect, only thing would be parking, could be a bit full.

great location, great service, easy parking, .. overall great hotel.

room, safe parking lot where we felt fine leaving a van full of my daughters college move-in stuff, and the

24 hour laundry, nice polite staff, clean large rooms. great parking

the environment is clean adequate parking

parking was the only issue

ample parking near the entrances

i was also able to swim in the pool

late check out 11am

had washer and dryers for use vending machines ,pool and all easy to find and use

the pool was closed and the ice machine was pretty much empty

the girl from the reception was super friendly and very nice !! good hotel clean room nice pool

site laundry facility ,quiet ,location is great 60 and 605 easy access,gas stations

night front desk employee sexually assaulted my girlfriend while she was doing our laundry in the wash room

like the fact that you can park up a semi truck there it's close to family that's around the

the customer service and the room was clean and they gave laundry service

that they have space to park my truck and trailer

didn t like was the parking was a bit cramped

staff was patient and courteous, rooms where clean and smelled so fresh, tv had great channels, parking was available, close by stores restaurants gas station freeway

the rooms, the spacious parking, privacy and polite staff

too many people partying at night in parking lot

the pothole in the parking lot

because of the el monte police department and the sheriff's department who harass people in the parking which is an injustice 2 the latino community and this year's in gas so be careful when you

the people hanging out in the parking lot we're not scarry but questionable individuals!!!

the parking

room was perfectly near parking and easy to unpack.

clean, quiet, spot with lots of parking spaces.

lots of l2-ev chargers

chinese restaurant and self laundry area and rooms

breakfast combos

the hotel was super clean and have enough ev chargers. the beds were super comfortable.

ev chargers (but most occupied by non-charging vehicles) real crib

parking was challenging

more handicap parking stalls

free parking & great fitness facilities

super clean, comfy bed, ideal location, free parking & great fitness area.

parking good

pool close and one of the beds was broken when we got to r room

no swimming pool.

my kids enjoyed the pool this time we stood

we had to enter through the back hall that was hot from the laundry room vents and were full of laundry lent

pool is closed and the old rooms needs to be more updated

parking was pretty tight, although i always found a place to park in front of my room

cleanness. convenient parking.

no that much handicap parking

parking limited

the parking lot was small for people with bigger trucks, made it hard to turn around

exchanged bills for laundry but they gave less coins than i gave

the towels did not smell like they were fresh out the laundry and found stray hairs on the towel

location, laundry accommodation, local shopping and restaurants

weak breakfast selection

was out i have 2 kids had to walk up carrying everything

the living room area was convenient for the kids

comfortable bed and nice breakfast

they didnt have breakfast

much criminal activity at night in the motel parking lot made me feel tense and uncomfortable to go outside my room

not enough parking, comforter was too thin

the parking to lil

privacy and parking next to your room.

the parking at night

wasn't anything that stood out, except the lack of towels by the pool, which wasn't actually that big of a deal

pool was so relaxing, the breakfast wasnt just donuts or muffins, there was eggs, pancakes, bacon,

breakfast was good

the pool closes way too early ud83dude1f☹

good breakfast

they accommodated our early check in an gave us some local business recommendations

the place is excellent the staff checking inn breakfast in morning

i messaged them via the app that i was interested in early check in

very nice breakfast, including some chinese food; love it

breakfast and staff service

love their breakfast too

from balcony to double beds to close by the pool rooms

beating the heat, dipping in the pool! kicking back and relaxing staying strees free!! love it!!

the pool for physical therapy i am in constant pain it helped

had the opportunity to bring an extra visitor to join my kids in the pool

the pool is open!! the staff are delightful people and very helpful.

only complaint was the hotel was empty based on the parking lot and they put me in the one of the farthest rooms from elevator

staff was very pleasent, knowledgable, friendly, room were very clean, very quiet inside, good parking

clean room, lobby and parking

s- la makes u pay for parking for almost everything even hotels

free parking

parking was easy and close to room

mcdonald's), parking

great stay location and room quiet and plenty of parking. staff was excellent

location and parking lot is great, if coming by car.

deal fast check in easy to find parking plus good location not like motel 6 and the fiends that stay there

the spa tub

location the spa in the room the lady at the front desk was really awesome sweet nice and it was really quiet

i needed a late check out and the manager was accomadating.

easy check in with a $5 deposit for the key, room was nice and spa tub was very nice.

limited parking on the premises but overall not bad because there was street parking.

lighting in parking lot

plenty of parking

the price considering location, walk to restaurants, staff friendly, bathroom remodeled, ample parking

parking lot was dark.

he stood right next to my car and continued blowing towards it, all while the entire parking lot was under video surveillance

pool-closed, cleaned regularly but unable to use.

outdoor furniture by the pool is in need of replacement

the pool looks like it is seldom cleaned with broken chairs etc, so it is probably never used by

there was no pool available, which could be a downside in warmer months

one young girl allowed a late check out and another one who was an older asian woman and very rude wanted to charge us