we had no clue there was a pool, and it was a super cool pool with two hot tubs

upgrade we just watched tv on our phones we got no sleep , think we had bed bugs , as the kids were ate up , ac worked but not enuff to cool the room and it was an overall uncomfortable and

breakfast meat no bacon

the breakfast was great

breakfast was good. no jelly. kids enjoyed pingpong, but needed new paddles.

ud83dude02 the breakfast is simple and basic

would like a little more verity at breakfast

free breakfast

staff rooms clean pool was great breakfast was great everything worked

breakfast was good but it needs some protein like maybe some eggs and sausage.

the breakfast was a little rough. coffee didn't taste good.

my kids would have loved it more had there been a pool. but other then that it was a great stay.

enough parking

good breakfast

not enough protein offered at breakfast.

breakfast area closed and locked at scheduled breakfast times.

would like to have seen fruit on complimentary breakfast

in for breakfast at 6:45am and no one was there

breakfast was cold cereal. no fresh fruit. sunny d offered as orange juice.

breakfast was typically quite basic, with packets of dry oatmeal or sugared cereals, cold milk,

pool was cold

the breakfast was a full breakfast, not continental

no pool or hot tub

room, staff was all super friendly, breakfast was good, wifi was fast, pool was great

also, breakfast was wonderful

location, large parking lot for oversized vehicles (dually truck) (+)parking was good (+) bed the parking lot was more potholes than smooth driveway

breakfast was good - standard for this amenity

clean room. great breakfast.

hot breakfast was great. staff was very friendly.

breakfast was very sparse and not up to the standards of best western properties!

hair in tub drain and breakfast was cold

i didn’t get to use the pool area but it looked very nice and clean and relaxing

staff friendly and helpful, quiet and awesome pool/hot tub

the pool!

beautiful swimming pool

cold swimming pool needs to have a heater in the pool

love the airport shuttle service! also very pleasant staff!

the shuttle was always within 5 min wait and the rooms were extremely clean

shuttles

we left our car here while on vacation and were shuttled to the airport and picked up at the airport when our flight came in at 2 am

very little noise and breakfast in the morning

the room was large and spacious, the tv was working. it was quiet, there was free parking.

it had decent parking

rooms are very drafty, floors are not swept properly, was snowing with ice on walk ways and parking lot

average off brand motel with parking lot

to go on a last minute trip, the rooms in downtown chicago were too expensive plus an additional parking fee, the motel was doable for one night

parking in back to tight could barely turn around to get out

the location was convenient and free parking.

parking was limited

location, friendly staff and free parking.

free parking!! in chicago!! good location for driving places.

#2, free parking #3, excellent computer center #4, most friendly staff #5, spacious 2 queen bed

everything and free parking

being a lager hotel/gym a map would be nice

i wish the spa was open a little earlier and later in the day as i really wanted to take advantage of the spa

there are kids everywhere

was very friendly and i loved while i was taking a pilate class or massage, our kids and hubby could also spend time with tennis and pool

clean and well appointed room, and the hotel amenities can’t be beat with a lovely spa and access to all of the athletic facilities and classes