nice staff, lovely pool and restaurant

in one semi-open one, not sure about the other ones) - its own cave that you can visit with a (spanish) guide - a mirador just like in the pictures (only open in the morning and evening, but i'm (-) the spa prices are very high even compared to 5 star around the world standards (+) we loved the spa overlooking one of their cenotes, and the food and service as well

the breakfast was also delicious

breakfast was fantastic

very good breakfast included

breakfast was grea,t made with love and care

the pool is refreshing and the breakfast is tasty

we also enjoyed our dinner and breakfast there - many tasty traditional dishes, perfectly cooked

from the moment sr jesus met us with umbrellas in the rain until a delicious, unique breakfast on the back patio the next morning we felt like royalty

the interior and all of its details, clean rooms, perfect outdoors and pool

staff attention, breakfast quality, qty and variety

lovely pool and grounds

the rooms were comfortable, the pool was lovely and the setting was beautiful

the pool

old hacienda has been carefully modernised with attractive modern touches, including a stunning pool

bungalows with own veranda to chill big bed with good mattress beautiful setting nice refreshing pool big enough for a little swim delicious breakfast, especially the lemon grass tea the lovely

lovely people. good pool and grounds and the cabins were very nice.

you could see someone had great vision to make this place five star - there is a vacant pool bar, restaurant and spa on site

pool was almost always just for us, warm the territory is green and nice, clean good size fridge in

our kids enjoyed the pool and the ample garden

spacious room with comfortable bed, nice swimming pool and garden

decent room large great pool area and lush setting

great pool, landscaping, spacious rooms

the pool area is great. super friendly and helpful staff

value for money; quiet location, friendly staff, comfortable room and shower, nice garden & pool

big room, good shower beautiful landscaping, pool and patio

the pool was huge and super clean

all facilities makes it a perfect hotel - garden area, pool, ac, wifi, parking and simple breakfast included

parking area is a little small if you come to a rental car and you will have to park behind other

minimal parking spaces.

very clean room, large bed, value for money, pool area, parking

hotel with parking, nice swimming pool, decoration, super clean, comfy beds, water fountain, close to the

free upgrade, much appreciated welcome drink, great staff! splendid room, nice pool

i loved the feeling of the place,beautiful pool and garden, classy bathroom

lovely to relax and have a drink by the pool in the afternoon

our suite was nicely decorated , offering majestic pool view and had everything we needed and more

the swimming pool was surrounding by plants and trees

at the heart of the golden city with parking facilities

the staff was very nice and parking was a bonus

best location, clean and specious room, free and secured parking

secure parking

modern, very clean, good safe car parking, excellent location, friendly staff

there were no platforms in the room to keep luggage, pool was dirty and not chlorinated.

the pool was clean and refreshing

swimming pool is glorious, the hotel is super cute and the garden area very nice

beautiful and cozy rooms wide and clean swimming pool elegant structure

only complaint from an otherwise perfect stay was that the gentleman cleaning the pool at 6:30 am was chatting with his colleague rather loudly which woke us up from an otherwise

free safe parking

good parking onsite and within easy walking distance of the town

tra cost)

there is a parking inside

very fresh and rural with lots of space in the property and simple parking on the property.

i liked having to pool to swim in the morning and loved having a hammock in my room

large swimming pool, clean room with bed & hammock

yard is not landscaped, the pool is n’t open, the parking and driveway are not really functioning, the water was on and off

it is big place with swimming pool

good pool, clean, comfy, hot water, free water dispenser, free coffee

huge comfortable beds, nice swimming pool, ac, and great location, we loved it

it has a very nice pool on the patio

great room on upper floor. spacious and clean. pool to cool off. working ac.

pool, privacy, balcony, good price

pool

stylish and comfortably big mexican hacienda, with a nice swimming pool and very charming garden

the place is fantastic, with nice pool and thr best room during our trip around yucatan province

refreshing pool with good size for relax

in 4 weeks in mexico + really good coffee + home made delicious marmelade big nice clean swimming pool beautiful garden + fish + nice cat to cuddle best accommodation we had in our whole mexico

hacienda hotel is a destination in its own right; there are several pools, an artificial cenote, mayan village, and extensive grounds to explore

smaller pool was very warm

breakfast average but pricy

in the morning we did not paid attention to continental or american breakfast we ordered 4 omelette and come a bill of 1795$mxn such is almost 89 euros for 4 omelette

the continental breakfast is very much disappointing and poor

had the best sleep in all my stay, and that's quite important wifi worked fine there is a nearby parking (included) to leave the

actually had the best sleep in all my stay, and that's quite important wifi worked fine there is a nearby parking (included) to leave the

pool and parking always clean and well illuminated

location, just few min walk to the beautiful city centre, free parking, nice swimming pool, very safe

pool, mattresses, bathroom, rooftop for smoking, fridge for guests, good value, parking

self parking lot

location, parking and swimming pool.

lovely pool, small bar and evening snack items, safe, nice breakfast

there were no bar in the hotel neither by the pool

the hotel is spacious, has an attractive breakfast room and several public sitting areas as well as a beautiful pool

location parking interiors friendly staff wifi and laundry availability ac and fan in the room

parking is even available at no extra cost and there is a self help laundry facility

parking on site is very handy in merida

the bellboy pablo was great at our reception. the parking is large and easy to find

parking is adequate

also, private parking place is a big avantage for the location in merida downtown

nice stay, awesome madras, great stuff, good breakfast, lots of parking space

great that there is access to a free parking only 5min walking distance from the hotel

parking is off site,

very clean, the breakfast options were great and the location was very central and the hotel has parking spots within a public parking just a minute away from the property

we chose it for the parking, which is a block away

poor advertising availability of parking meant that hotel was initially not considered

the pool is nice and refreshing, we were a bit sad we only booked for one night

place in the city center, with a small rooftop pool and terrace to survive the heat in the afternoon

the pool is not heated

very good price-quality, we liked the room and the pool. location is nice

the pool was lovely too and the staff were helpful and friendly

fitness super

hotel was clean and comfortable with a nice pool and common areas

the living room furniture and bar area could have been better arranged and better stocked

facilities, swimming pool, balconies, strong shower, lovely bed, friendly staff, quiet and overall value for money

sitting area/kitchenette was really goofy with useless furniture like a cabinet and bar counter that took up space instead of a table and chairs that could be useful

the bar inside the is good, but very expensive

the roof top pool is a lovely addition to this quaint hotel and a great place to relax after a day of

the staff is friendly, a swimming pool is nice mainly for the kids

bar not available in the evening

room was located very close to the swimming pool and the noise from people sitting there was by far too loud interfering with our sleep

also room 59 was directly under water pump on roof in corner by laundry

the restaurant in the hotel serves excellent food in the courtyard, the bar and a patio area right outside the main entrance

service in the bar/bistro

the pool area is another standout feature—clean and inviting, surrounded by beautiful murals and lush

this property is beautifully decorated, the gardens and pool inviting, our breakfast exceptional and the bar a lot of fun

raul, the owner, noe, the manager, abraham, the bartender were all so friendly, helpful and welcoming

location, large comfortable room, super clean and beautiful area surrounding pool

small but pleasant swimming pool, big enough for 5-6 strokes

free parking for guests and cute pool

is a beautiful colonial building with a courtyard pool and loads of lush plants and trees around

wonderful place with a beautiful pool and garden

the hotel has private parking which was very helpful

was great 3 blocks off paseo montejo and 20 minutes from the cathedral they also had their own parking

free parking

we had a parking area and great wifi

location, parking in garage

very central location. big room. breakfast simple but good. lovely to have a pool.

the breakfast and the service for the breakfast

perfect location! beautiful hacienda with the swimming poolud83dude0d

almost ruined stay until we found them and they them out of bsno ; same with pool bathroom; pool small but

having access to an included breakfast in the morning was very helpful, it was basic but appreciated

the staff were extremely nice and friendly, could converse in english and the hotel had a nice laundry

we even got our laundry done which was a treat

great location near everything, parking, clean

center location yet very affordable parking

free parking included and great value for money

parking was just around the corner

great location - the staff was very nice and friendly - parking was included, although it was a 5 minute walk and you needed to inform the staff everytime

nice pool. good parking.

private parking shared with the hotel nearby

hotel own parking area could be used

i needed last minute parking and a coffee maker in my room and the staff made arrangements

the pool was great to cool down and they had free parking next to the hotel

the small pool is great to refresh during a hot day in the city

the pool and the location

the pool was dirty

we had a wonderful time at the pool, really nice boutique hotel

very central, we loved the place and the swimming pool.

a car you have to walk around 4 blocks to leave your car, that s fine , the issue is that the parking lot closes around 8pm m - sat (sunday is closed) so if you want to arrive later you will (-)parking on weekends (-)parking lot (-)breakfast not included even though it says it is no parking (+)very friendly and helpful staff, great dinner, parking available, great view of the front patio. (+)were fantastic - parking just a short walk away, reading previous comments thought it might be troublesome as we (-)don't include neither garantee the parking, and there's one public parking near the hotel but it is very expensive and the area (-)doesn't have parking, or any arrangement with a parking lot (+) also the hotel parking is one block down the road, not convenience at all (+) location is perfect and they offer free parking (but not so close of the

of wifi in the family room

the cleaning staff is very friendly, the swimming pool is very nice as is the hotel

the truth is that it is a good hotel, clean rooms and pool too

only thing i could say, was the wifi not super strong in room

aircondition was working well, the swimmimg pool was a bit warmer, due to the weather, but still refreshing

swimming pool

pool area gets noisy sometimes.

staff was very kind and helpful, room was clean and tidy, the pool was very nice

we also really liked the pool, which was bigger then expected und barely used from someone else

patio looking onto small pool

did not have a restaurant on property. they did have a bar by the pool which opened at 200 pm.

having a breakfast option, though with a kitchen you can make your own.

lovely pool area to

the kitchen is really well equipped, we cooked every day

free parking locating in a guarded and closed garage that has space for maybe 8 vehicles

big room, very clean, friendly staff, enclosed parking half a block away

parking was more convenient but staff willing to step up to help

not much really, they even have parking included one block down the road.

easy parking

good parking available

amazing design of the room but also all the space around is unique spacious parking lot welcome drink :)

they have free parking next to the hotel which is very convenient as many people rent a car when in merida

free parking right outside the door was a big bonus for us

remodeled building, walking distance to downtown merida, great food at the restaurant, free parking

property yard was lush and jungle-like with nice pool to cool off on hot days

area of the hotel is very nice, pool was perfect

hotel has a cozy garden with a pool

the pool

every penny of 49 australian bucks ($us35); a proper hotel with a great back garden and swimming pool which is a nice respite from the city; super nice rooms - big with desk, a place to put

they even do a laundry service with 24 hour turn around for a very reasonable price

the owner and staff are wonderful and they even did our laundry for a very good price

i had some dirty laundry with me and i asked if there are options available to wash it

the laundry and tour services are amazing

has plenty of space in the parking area

the hotel offered a good breakfast with a few pages menu, however, although we had the breakfast included in our booking, we

the pre purchased breakfast did not include the whole menu.

breakfast could have been better. too cold in communal areas - air con way too strong.

staff was very helpful, they opened the restaurant 10 early so we could have breakfast before our flight, and fixed the tv

price, nice staff, breakfast included, pool

loved having access to the shuttle and the driver from 3pm was totally awesome

sorry didn't have breakfast

the warm and friendly staff and the breakfast was great as well!

breakfast was great..staff were great...awesome overall experience.

location, location, location! the staff was very attentive and helpful. lovely pool and terrace.

the hotel features a great breakfast buffet, and all staff members are courteous and professional

the hotel has a small pool more for refreshment than actual swimming

hotel staff breakfast and pool

one of the top assets of this property is the fantastic breakfast with fresh local dishes - the variety is amazing

the pool area had very little room for lounging

super dirty pool making it unusable

also the pool is a cool feature but not very usable

poor pool area including unfinished stairway and shaby surrounding area

room was comfortable, wifi service was good, enjoyed the little rooftop pool

big room and pool access until 9 pm which was great as it was super hot

we loved the pool too

the hotel staff are very helpful, i liked the swimming pool, it's small but very nice

love the swimming pool, the service from the front desk was wonderful, we are going to comeback for

we used the pool in the evening time

new hotel, with very spacious rooms, with swimming pool on roof.

the pool and pool area was nice

located in paseo montejo, main attractions are right there.the rooftop pool is perfect.

great view from the roof top pool

location facility , pool , garage , bed , staff , bathroom , air con works great.

quick walk to the center, really easy to reach and the private parking was a bonus

we had a free parking and the room was clean.

our room was facing the courtyard, that is a car parking

attractive hotel with decent parking and is located only about 5 blocks from the main square and not difficult to locate or to

located within walking distance to the city center, private parking on site