nice staff, lovely pool and restaurant

in one semi-open one, not sure about the other ones) - its own cave that you can visit with a (spanish) guide - a mirador just like in the pictures (only open in the morning and evening, but i'm (-) the spa prices are very high even compared to 5 star around the world standards (+) we loved the spa overlooking one of their cenotes, and the food and service as well

the breakfast was also delicious

breakfast was fantastic

very good breakfast included

breakfast was grea,t made with love and care

the pool is refreshing and the breakfast is tasty

we also enjoyed our dinner and breakfast there - many tasty traditional dishes, perfectly cooked

from the moment sr jesus met us with umbrellas in the rain until a delicious, unique breakfast on the back patio the next morning we felt like royalty

the interior and all of its details, clean rooms, perfect outdoors and pool

staff attention, breakfast quality, qty and variety

lovely pool and grounds

the rooms were comfortable, the pool was lovely and the setting was beautiful

the pool

old hacienda has been carefully modernised with attractive modern touches, including a stunning pool

bungalows with own veranda to chill big bed with good mattress beautiful setting nice refreshing pool big enough for a little swim delicious breakfast, especially the lemon grass tea the lovely

lovely people. good pool and grounds and the cabins were very nice.

you could see someone had great vision to make this place five star - there is a vacant pool bar, restaurant and spa on site

pool was almost always just for us, warm the territory is green and nice, clean good size fridge in

our kids enjoyed the pool and the ample garden

spacious room with comfortable bed, nice swimming pool and garden

decent room large great pool area and lush setting

fantastic breakfast included

dinner and breakfast were super tasty

would have liked the stay a bit longer to relax by the pool and garden

the breakfast is delicious

swimming pool available

the pool area is great. super friendly and helpful staff

great pool, landscaping, spacious rooms

great pool too, towels included

great staff, pool, room was clean and hot water

the pool was huge and super clean

all facilities makes it a perfect hotel - garden area, pool, ac, wifi, parking and simple breakfast included

parking area is small.

for money easy walk into the centre lovely posada with clean and warm pool great size rooms free parking nice

hotel with parking, nice swimming pool, decoration, super clean, comfy beds, water fountain, close to the

parking area is a little small if you come to a rental car and you will have to park behind other

i loved the feeling of the place,beautiful pool and garden, classy bathroom

the swimming pool was surrounding by plants and trees

such a nice place, beautiful gardens, nice pool and the new manager was great, very accommodating

lovely to relax and have a drink by the pool in the afternoon

our suite was nicely decorated , offering majestic pool view and had everything we needed and more

secure parking

best location, clean and specious room, free and secured parking

the staff was very nice and parking was a bonus

colonial interiors, parking, great location, big rooms

staff was constantly going out of their way to assist with parking

free parking

there is a parking inside

tra cost)

plenty of parking

parking place inside the hacienda, good breakfast

rooms are spacious (we had 2 king beds in our room), the pool is beautiful

nice surrounding, spacious garden and swimming pool

only complaint from an otherwise perfect stay was that the gentleman cleaning the pool at 6:30 am was chatting with his colleague rather loudly which woke us up from an otherwise

swimming pool is glorious, the hotel is super cute and the garden area very nice

the pool was clean and refreshing

large swimming pool, clean room with bed & hammock

it is big place with swimming pool

yard is not landscaped, the pool is n’t open, the parking and driveway are not really functioning, the water was on and off

i liked having to pool to swim in the morning and loved having a hammock in my room

good pool, clean, comfy, hot water, free water dispenser, free coffee

point of interest, very clean, well decorated, av, very good wifi, very nice garden and swimming pool, nice

great room on upper floor. spacious and clean. pool to cool off. working ac.

huge comfortable beds, nice swimming pool, ac, and great location, we loved it

pool, privacy, balcony, good price

hacienda hotel is a destination in its own right; there are several pools, an artificial cenote, mayan village, and extensive grounds to explore

smaller pool was very warm

breakfast average but pricy

in the morning we did not paid attention to continental or american breakfast we ordered 4 omelette and come a bill of 1795$mxn such is almost 89 euros for 4 omelette

the continental breakfast is very much disappointing and poor

had the best sleep in all my stay, and that's quite important wifi worked fine there is a nearby parking (included) to leave the

actually had the best sleep in all my stay, and that's quite important wifi worked fine there is a nearby parking (included) to leave the

pool and parking always clean and well illuminated

location, just few min walk to the beautiful city centre, free parking, nice swimming pool, very safe

pool, mattresses, bathroom, rooftop for smoking, fridge for guests, good value, parking

self parking lot

location, parking and swimming pool.

lovely pool, small bar and evening snack items, safe, nice breakfast

there were no bar in the hotel neither by the pool

the hotel is spacious, has an attractive breakfast room and several public sitting areas as well as a beautiful pool

location parking interiors friendly staff wifi and laundry availability ac and fan in the room

parking is even available at no extra cost and there is a self help laundry facility

parking on site is very handy in merida

the bellboy pablo was great at our reception. the parking is large and easy to find

parking is adequate

also, private parking place is a big avantage for the location in merida downtown

nice stay, awesome madras, great stuff, good breakfast, lots of parking space

great that there is access to a free parking only 5min walking distance from the hotel

parking is off site,

very clean, the breakfast options were great and the location was very central and the hotel has parking spots within a public parking just a minute away from the property

we chose it for the parking, which is a block away

poor advertising availability of parking meant that hotel was initially not considered

the pool is nice and refreshing, we were a bit sad we only booked for one night

place in the city center, with a small rooftop pool and terrace to survive the heat in the afternoon

the pool is not heated

very good price-quality, we liked the room and the pool. location is nice

the pool was lovely too and the staff were helpful and friendly

hotel was clean and comfortable with a nice pool and common areas

the living room furniture and bar area could have been better arranged and better stocked

facilities, swimming pool, balconies, strong shower, lovely bed, friendly staff, quiet and overall value for money

sitting area/kitchenette was really goofy with useless furniture like a cabinet and bar counter that took up space instead of a table and chairs that could be useful

the bar inside the is good, but very expensive

the roof top pool is a lovely addition to this quaint hotel and a great place to relax after a day of

the staff is friendly, a swimming pool is nice mainly for the kids

bar not available in the evening

room was located very close to the swimming pool and the noise from people sitting there was by far too loud interfering with our sleep

also room 59 was directly under water pump on roof in corner by laundry

the restaurant in the hotel serves excellent food in the courtyard, the bar and a patio area right outside the main entrance

service in the bar/bistro

the pool area is another standout feature—clean and inviting, surrounded by beautiful murals and lush

this property is beautifully decorated, the gardens and pool inviting, our breakfast exceptional and the bar a lot of fun

raul, the owner, noe, the manager, abraham, the bartender were all so friendly, helpful and welcoming

location, large comfortable room, super clean and beautiful area surrounding pool

small but pleasant swimming pool, big enough for 5-6 strokes

free parking for guests and cute pool

is a beautiful colonial building with a courtyard pool and loads of lush plants and trees around

wonderful place with a beautiful pool and garden

the staff were extremely nice and friendly, could converse in english and the hotel had a nice laundry

we even got our laundry done which was a treat

having access to an included breakfast in the morning was very helpful, it was basic but appreciated

nice pool too

great location, awesome breakfast and great service.

quiet and real and great mexican breakfast

very good location. clean pool and nice room.

great location near everything, parking, clean

central hotel to explore the city center, parking in the nearby garage included in the price, friendly

great location - the staff was very nice and friendly - parking was included, although it was a 5 minute walk and you needed to inform the staff everytime

parking was just around the corner

n 75, i

hotel own parking area could be used

nice pool. good parking.

i needed last minute parking and a coffee maker in my room and the staff made arrangements

the pool was great to cool down and they had free parking next to the hotel

has a parking garage

a car you have to walk around 4 blocks to leave your car, that s fine , the issue is that the parking lot closes around 8pm m - sat (sunday is closed) so if you want to arrive later you will (-)parking on weekends (-)parking lot (-)breakfast not included even though it says it is no parking (+)very friendly and helpful staff, great dinner, parking available, great view of the front patio. (+)were fantastic - parking just a short walk away, reading previous comments thought it might be troublesome as we (-)don't include neither garantee the parking, and there's one public parking near the hotel but it is very expensive and the area (-)doesn't have parking, or any arrangement with a parking lot (+) also the hotel parking is one block down the road, not convenience at all (+) location is perfect and they offer free parking (but not so close of the

and like always the staff is very kind and help, is my favorite hotel for the rooms, pool, great wifi and beutiful restaurant

the swimming pool was amazing, really long and went around the corner as well, you could swim laps in it

ac, good wifi

there for one night, but it was an amazing location, staff was great, everything was clean, good wifi/ac i didn t get to use the pool, but divas there s a pool which is nice

we had a parking area and great wifi

there was private parking very nearby, the included breakfast was good as well and the staff were very helpful and

the parking was around the corner, and while not large, i could always park my rental car there for the

the hotel has private parking which was very helpful

free parking

the location is perfect and the swimming pool is really cute

very central, we loved the place and the swimming pool.

didn't use the pool but looked lovely

the pool and the location

the pool was dirty

aircondition was working well, the swimmimg pool was a bit warmer, due to the weather, but still refreshing

swimming pool

pool area gets noisy sometimes.

staff was very kind and helpful, room was clean and tidy, the pool was very nice

we also really liked the pool, which was bigger then expected und barely used from someone else

patio looking onto small pool

did not have a restaurant on property. they did have a bar by the pool which opened at 200 pm.

having a breakfast option, though with a kitchen you can make your own.

lovely pool area to

the kitchen is really well equipped, we cooked every day

fitness super

they have free parking next to the hotel which is very convenient as many people rent a car when in merida

amazing design of the room but also all the space around is unique spacious parking lot welcome drink :)

remodeled building, walking distance to downtown merida, great food at the restaurant, free parking

free parking right outside the door was a big bonus for us

good parking available

not much really, they even have parking included one block down the road.

the area was safe, we had parking, and the rooms were very clean and spacious

parking was more convenient but staff willing to step up to help

easy parking

free parking locating in a guarded and closed garage that has space for maybe 8 vehicles

property yard was lush and jungle-like with nice pool to cool off on hot days

area of the hotel is very nice, pool was perfect

hotel has a cozy garden with a pool

the pool

every penny of 49 australian bucks ($us35); a proper hotel with a great back garden and swimming pool which is a nice respite from the city; super nice rooms - big with desk, a place to put

we were above the pool at the back

love the swimming pool, the service from the front desk was wonderful, we are going to comeback for

big room and pool access until 9 pm which was great as it was super hot

great interior in the rooms, very stylish + comfy beds + nice pool area + perfect location to explore the city + very

the pool right in front of the rooms was a beautiful sight, love it!!!

the hotel has a small outdoor pool for soaking

at times with tour parties, which guests had to fight with to get to the free coffee and the breakfast room

enjoyed the late check out time of 1:00

we paid for the breakfast one morning and it was great with great service

the hotel features a great breakfast buffet, and all staff members are courteous and professional

has plenty of space in the parking area

the hotel offered a good breakfast with a few pages menu, however, although we had the breakfast included in our booking, we

the pre purchased breakfast did not include the whole menu.

they made us a fruit breakfast to take out at 5

breakfast could have been better. too cold in communal areas - air con way too strong.

located within walking distance to the city center, private parking on site

our room was facing the courtyard, that is a car parking

attractive hotel with decent parking and is located only about 5 blocks from the main square and not difficult to locate or to

there were parking spots inside the hotel

we had a free parking and the room was clean.

they even do a laundry service with 24 hour turn around for a very reasonable price

i had some dirty laundry with me and i asked if there are options available to wash it

the laundry and tour services are amazing

the owner and staff are wonderful and they even did our laundry for a very good price

we loved the pool at the top of the hotel

the pool area had very little room for lounging

poor pool area including unfinished stairway and shaby surrounding area

was quite spacious, featuring a king-size bed and offering a beautiful view right next to the pool

super dirty pool making it unusable

new hotel, with very spacious rooms, with swimming pool on roof.

the pool and pool area was nice

located in paseo montejo, main attractions are right there.the rooftop pool is perfect.

great view from the roof top pool

location facility , pool , garage , bed , staff , bathroom , air con works great.