swimming pool was not heated and we only found out when we arrived

od thing as hotel restaurant grim looking and/ or

it has staff during the afternoon and a gym within its building has staff who can call to bring a staff member to assist one

pool was dirty- plastic cup and dirt on the ground and less water in the pool

grounds and pool good security ability to cook own meals

great breakfast!

* poor breakfast

breakfast good. room location facing major highway poor. twin bed small.

the gym area was quite simple, but has everything you may need.

the breakfast was excellent, the bed was comfortable, it’s very close to the bus station.

the free breakfast was delicious

the breakfast was ok

the staff was so friendly and helpful! loved the service! complimentary breakfast was great too!

nice staff, good pool, beautiful gardens. very good wifi

breakfast at the hotel was overpriced and not very good -- too salty to enjoy

garden and pool

calm, nice grounds, good pool, sense of serenity

the swimming pool is really small.. still good to refresh.

the pool water was not warm and also looked like not so clean.

they did whatever was in their hands to ensure me and my kids had what we needed

they did whatever was in their hands to ensure me and my kids had what we needed

purpose / comfortable / welcoming personnel / nice breakfast / good restaurant / nice swimming pool area for working or resting / good bed and pillows / few shops and restaurants around / looks

the breakfast was good and healthy but it was almost the same every day.

the breakfast very good,the room small and clean

breakfast was good with ample selections

the breakfast bar was pretty good.

breakfast was always delicious

parking garage that is well lit and monitored by the hotel licence plate by plate

the breakfast was also nice ansld tasty, with good selection

it was clean and had all the amenities i needed. breakfast was great and it was a comfy stay.

also the breakfast was nice, but a bit of a challenge

late check out, and big rooms

well lit, spacious parking

of enforcement for masks especially during busy breakfast times

breakfast hours, should open at 6 am

breakfast was good.

breakfast was decent.

they threatened us by telling us we could not take our car out of their private parking lot, if we didn t pay for staining a cheap crusty towel

cleanliness, hot water, plenty of parking. there is good food right outside.

then call and order room service

older reviews say they do not have breakfast, but that is not true anymore

the breakfast had few options, the room had few outlets. towels were old

good breakfast and parking lot

very clean an nice, good breakfast

the menu at breakfast was perfect, clean and warm room, no noise ...

nice breakfast

good breakfast and parking lot

the only positive is their own secured parking.

good hot water, parking, wifi, tv, bed.

good hot water, parking, wifi, tv, bed.

second night the was no wifi in my room

wouldn't accept credit cards; guy at front desk didn't tell me up front the wifi password

clean room; comfortable bed; good wifi; large bathroom and shower; good a/c; quiet

large clean units in an area where we could walk to everything. secure parking area.

spacious, off street parking. staff helped with bags up two floors

says it is a 4 star hotel, i couldnt even find a bell boy to help with my baggage no helpat the parking place, brakefast incluided, no options for it

the pool, the parking and breakfast

parking and restaurant

good situation parking

breakfast and the restaurant were bad for the price and a four star rating

a parking space, had one reserved, drove out for dinner, came back and my space was altrady taken,

parking lot is tiny

noisy neighborhood, not enough parking, tariff changes

but not enough parking, i had to leave car outside and they then take it elsewhere to park, noisy neighborhood

wifi: strong wifi overall: the noise is awful in this (newly build) hotel

there is secure parking, and the staff is helpful and friendly

location and parking

clean, gated parking

parking and everything was very handy. nice and quiet.

spacious rooms and parking for our car

the parking lot they broke into my car, they stole my lights and side rearview mirrors

is isolated, literally in the parking lot of a big shopping mall

i did not feel that the parking slot were extremely safety, tough there is surveillance most of the time

comments that if you want to go to the hotel by taxi, the taxi has to pay to enter the mall s parking lot, however, if you approach the mall s parking lot from the entrance of the hotel, you

i liked that they had a pool and an exercise room.

easy and free parking

well remodeled hotel good size and updates rooms excellent parking friendly and keen staff

or dinner, friendly and helpfull staff which allowed me early checkin without additional fee, big parking available for free, location in close distance to other business and big shopping mall

the free parking place helps a lot, and you can count on parking service

there's enough parking space and the hotel has a restaurant, room service and an elevator

felt safe and comfortable. had private parking.

it was nice and clean, room service was nice too

room service was rude, i had to request 3 times for extra blankets and towels because they didn't

good restaurant. good room service. great shower with strong pressure and lasting heat!

such as shampoo, cream etc, quiet hotel even though situated on a very busy street, free parking, and restaurant

were friendly and the parking was safe and convenient

everything was clean and safe and it was a good location. there was secure parking.

the wifi.

no decent restaurant, bar or anything within walking distance

spacious cleanliness supportive staff good parking and checking at comfortable time

to the hotel was through the unstaffed parking structure which is dark and just gives off a bad vibe knowing that someone could be hiding

parking is avalable under the hotel

spa suites are always amazing

the breakfast was limited, but good. the staff was nice.

wifi worked fine, bed was comfy

have breakfast option

like the gratis breakfast in the small restaurant every morning, and the evening reception attendant was very

breakfast... it took way too long for them to prepare food

breakfast is good. i regret restaurant did not serve dinner. there are no restaurants close by.

facility was old, sheets had holes, breakfast was not very good

the breakfast was awesome

and free delicious breakfast

time in mexico city and love this hotel in particular, specially the kitchen staff dealing with breakfast i would like to mention that alberto

i also loved the breakfast buffet that was

air condition, friendly helpful staff, good facilities very good free breakfast buffet, safe box to leave your valuables is provided

good location, nice staff, easy accessible parking within the complex.

good parking easy access to the city , friendly staff

the parking is perfect, convenient and free

there was a good selection for breakfast and the staff were really attentive

amazing kitchen and breakfast

location good, parking and really really cheap: 20 a night

likes that they had a gym with enough machines to match my workout at my local gym, i go back to this location again

no shuttle bus

very clean and the breakfast is really good! about a 15 min walk to the basilica de guadalupe .

convenient and clean, breakfast was good and the hotel crew were very friendly and couldn't do enough for you

this location does offer a free shuttle service to get you anywhere from around the hotel

parking is available if needed

i think it came from inner courtyard/parking

calm and quiet, comfortable bed, 24-hour reception, guarded parking

the rooms are big enough, strong wi fi, and good private parking

wifi: i work remotely and the wifi is spotty at times

free parking in a garage

indoor parking, 24 hour-reception

parking good

room service was cheap but literally had nothing, there were sketchy noises outside our room all

good wifi in the room which