so comfortable, clean, everyone friendly, liked the pool.

breakfast was unappealing to me and few foods i could eat due to allergies

wonderful, delicious breakfast options

great breakfast and good location

breakfast was great! room was large & roomy. bed was very comfortable & great pillows.

the breakfast cooked food was marginal

outdoor pool. staff was extremely nice and helpful, breakfast was very good.

enjoyed the desk and recharging areas, liked the fact that the wet bar & coffee was separate from the sleeping area

coffee bar station was 24 hours the breakfast buffet was fabulous and our suite was beautiful and

breakfast, excellent selection of items and very easy to have a breakfast as fast as you wanted

pool

large very clean room. excellent breakfast and pleasant staff.

bed was super comfortable, staff were amazing, and breakfast was good!

desk clerk was very nice and friendly. breakfast staff was friendly and helpful.

we had kids that wanted to swim

accommodations to include access to the fitness room

the accommodations and more importantly, around the clock access to the fitness room.

laundry room was easily accessible

no kitchen utensils--they have a 'kit' you can buy for $40. love the fridge though.

clean. location. comfortable. kitchen appliances...

the efficient kitchen facility

that there were kitchens and a laundry basket

breakfast so good

the gym only had a treadmill, bike and an elliptical

the pool was closed.

nice to have complimentary breakfast in the morning

the room was great. the location was perfect. breakfast was excellent every day.

breakfast was great! good selections

breakfast area very nice; good location; very clean

breakfast could be improved on

the complimentary breakfast was standard, but the breakfast staff was excellent

needed more of breakfast options but it was still really good.

loved they had a little store on site and a full gym

liked having the kitchen area for an extra sink in the morning for 2 of us to get ready

were fluffy, linens were thick and of good quality and room was well equipped with kitchen items

the rooms were roomy and loved have the full kitchen option for snacks and coffee/tea in the mornings

is a basic room with kitchenette

breakfast only had cereal and a waffle machine

breakfast was good. coffee was great.

breakfast was acceptable and the coffee was delicious

i love it when they serve oatmeal for breakfast, but for the price of the room, i get it.

no breakfast of any kind was offered. soda machines were empty.

decent breakfast considering covid restrictions. room was clean, beds were comfortable.

i enjoyed the breakfast on saturday morning

lori at the front desk and caryn at breakfast!

eggs at breakfast were not creamy but gritty. other than that i enjoyed the breakfast.

to covid-19 there was no hot breakfast and all the was offered was plastic wrapped muffins that the staff wrapped themselves and

the kids loved having their own little living room sofa bed, and the kitchen was

kitchen had utensils to cook which was nice

kitchen in room should be called kitchenette

and orange juice were empty when we arrived to breakfast on sunday; we waited a full 10 minutes for coffee, staff refilled other unpopular items

decorative plants could have been cut back some off the walkways coming out of the rooms by the pool

bar was closed... restaurant was closed... pool was closed due to covid...

the pool area is very nice too

the pool is outdoors so it is out of season

pool was quiet and when another hotel customer played music they were told to turn it off and it

was nice having a balcony over the pool

breakfast left a little to be desired, staying eight days a variety would have been nice, not the

i'd advise to look if you travel with kids

digs barking half tge night, people arguing late at night & kids running the halls at 2am

breakfast was pretty good

outdoor area around the pool was great

breakfast was plentiful

diana. the welcome to the hotel was amazing. the indoor pool. the breakfast

enjoyed the breakfast. friendly employees and clean room.

she remembered me from calling in a week before my stay to request an early check in

the breakfast is very nice

was nice, the staff from the agm kionna, to the front desk lead zorra and also debra and the breakfast staff just out right phenomenal and went above and beyond customer

breakfast was very efficient and sufficient for my needs

location was great breakfast was awesome staff was top notch

the pool did not open on the first like it said.

breakfast wasn't very good

were disappointed that the pool wasn’t open and that we were not told it would be closed

great fitness room

the pool was not open, and there were no signs posted

pool table cleanliness

the pool is very small. not a varied wine selection at all - just poor 'house' wines available.

of parking

parking lot was a nightmare

work, noise late into the night and early in the mornings from people talking or activity in the parking lot, check in was slow and had to fill out a card with the same info as on my license, low

convenience near places i went to throughout trip. pool hrs were great. good staff.

didn't get room service whole time we were there

staff amenities cleanliness breakfast!!!

great breakfast. friendly staff. new property.

features were not operational, with the gym and the pool area shut down and breakfast bagged (typically was a muffin, granola bar, and

indoor pool, breakfast had many choices, bar until 11pm

it wasn't hard to find the pool area was nice the gym was pretty decent

a complimentary breakfast bar and replace the old washer n dryers in laundry room, i have had to call service vendor several times since my extended stay here, they

the room was nice and there was no pet fee.

loved the guest laundry and walking distance to fun places to

laundry

secluded location of the hotel, the cordial staff (even at the sister property across the parking lot, doubletree), clean room, peaceful night's (+) parking isn t as spacious because huge charter buses were allowed to park taking multiple spaces (-)parking (+)10pm], location, beds were comfortable, rooms were spacious enough, the living room separation, parking was a breeze & right by the elevator (+)a standard hilton garden inn, this had a beautiful lobby, easy parking, and a decent room size (-)wasn't enough parking space 0for me. (-) also the parking was a challenging in the evening, you

only thing that i would say was a problem was the pool was very tiny , to the point if 5 people were in it you were uncomfortable, and the shower in

also room service arrived at 4:30pm

room service food cleanliness: the bed had a sock under it from the previous guest and the shower

swimming pool, gym and a fire place outside on the terrace

the pool and restaurant was closed. i was not given advance notice about this situation.

loved the bar / restaurant area.

booked this hotel for the indoor pool and it was well worth it

swimming pool excellent cleanest i have visited in nc.

the indoor pool was a plus! i love the warm cookies upon arrival. everyone was really friendly.

the kitchen is fantastic with coffee pod machine provided

the pool area was great

the pool outside was clean and water was great

the breakfast has improved, as corona becomes easier, the pool is a nice chance to relax and spend some time outside

breakfast was decent and the staff is extremely nice

the parking. not many places.

parking. not fun to vie for street parking or head to the garage.

was a little worried about parking

parking is a struggle

parking ud83eudd14

nice suite with kitchen

the bed and pillows were so comfortable. it was great having a kitchen in the room.

bed was not very comfortable. loud guests upstairs. fitness room out of order

fitness room had two problems: 1) the tv had very limited channel selections and 2) the treadmill

i like that the rooms had a kitchen

breakfast was very good , hot , cold all options

only thing i could point out is that there aren’t any changing rooms in the pool area, so getting changed was difficult and probably why there was never anyone in the pool

only 1wash cloth and 2 hand towels for 3 people; no laundry sack

pool was open early and warm the breakfast was fantastic

night clerk had coffee ready before the breakfast time

i didn't want to utilize the gym because the weather was beautiful, instead i did a 3-mile walk

i was right by the laundry room, which was quite noisy during the night

close to pnc arena, solid breakfast

floors around the pool was very slick, gym was just okay

i liked that this hotel was tucked away and had a little gym.

and very clean loved the bathroom the size was great double sinks was a plus comfortable bed breakfast was great

everything breakfast wa excellent

a wonderful boutique hotel with an amazing bar - unusual drinks…(even one he lights on fire) and a great breakfast cafe, with all kinds of

the breakfast was just ok.

the on-site bar o is making it convenient to grab a drink without leaving the hotel

clean had a nice selection for breakfast

size rooms, well equipped gym and laundry

the staff was polite. the room was clean and the bed was so comfy. we liked the breakfast too!

the kitchen and bed

the only disappointment was the kids thought we were gonna be having breakfast so we missed that but all in all it was an exceptional experience and i would definitely

comfy beds....laundry room on my floor....maybe each floor? nice. large well designed lobby.

enjoyed the breakfast variety and the in lobby bar was convenient. room was comfortable.

overall loved our stay loved the hot tub and pool and nice location

i asked for a late check-out when i booked online, spoke to a young lady at the front desk, who advised that i

convenient airport shuttle. clean and large room. friendly staff.

hotel is beautiful and smells wonderful the moment you walk in restaurant is great, pool and patio area is beautiful

hotel, pool was great with a lovely view of the lake

plus was bar and

great staff, room was clean and the pool area well kept.

the breakfast bar and everything else was very good.

parking. they only had 1/2 of the lot available.

the only problem i seen was there were groups of people hanging out in the halls and parking lot that made me feel uncomfortable

there was a fight in parking lot

maybe a little more parking

then a car driving slow through the parking lot every 30-45 mins the rest of the night

everything. ... my familia loves it here.it has a full breakfast bar

room was nice. good choices for breakfast.

breakfast is good

i did not eat breakfast. the location was perfect and the staff was so helpful.

the breakfast was great

small parking lot

breakfast, parking, clean, quiet and staff was great.

parking

not a lot of parking

parking, beds were not comfortable.

i enjoyed everything i'm not a swimmer not having an onsite pool didn't bother me

i did use the gym which was

very clean, great breakfast and wonderful staff. i will be staying again

cleanliness and amendities such as pool, gym, and breakfast was included which was a plus!

the fact that they still serve breakfast

the breakfast selection was terrific-i was expecting danish and cereal and got an oatmeal bar

rooms have a kitchen if you are staying a few night was a nice thing to have

friendly helpful staff. nice breakfast.

kitchen had just enough dishes/cooking stuff

liked how spacious the room was, the refrigerator, microwave oven and the kitchen sink

didn't get any breakfast

i would have liked a little more options for breakfast.

breakfast could of been more then cereal

they had hot breakfast in the morning

did not have the breakfast

the gentleman at the breakfast area was the best, he was so nice and attentive

breakfast was good

not enough tables in the breakfast area.

free parking was a great addition and breakfast included was also a lovely contribution

no real breakfast food

there was no cereal choices for breakfast which is not good when you have children

great breakfast ! wonderful pool great check in personal

spacious room. breakfast. gym. pool. cute balcony.

nancy the bar tender was friendly, spontaneously observing and inquiring if anything else was desired or

there was only pork breakfast meat. a choice of turkey would have been great.

kitchen had a sticky spill when we arrived

no dining area or kitchen utensils provided

location, and the room was large with a kitchen, sitting area and separate sleeping area

the kitchen in the room

kitchen

the house is so beautiful and the continental breakfast was superb

well run, great staff, good breakfast, fun happy hour

we loved the dining and lounge areas in the home too, and enjoyed the delicious breakfast as well

breakfast could be improved

breakfast excellent

was surprised that there was not a safety bar on the shower

location superb facilities bed comfy great food and bar great staff great price

the property is clean and has a beautiful out side patio and inside seating area and bar

when return drop my car lot parking the hotel no have shuttle.

easy parking around the place

looked nice, plenty of parking and rooms were clean

we used the free airport shuttle to save on parking fees

clean, convenient to airport and free shuttle and parking.

loved bar and patio, too cold to use with snow but would perfect if wind hadn't been bad

great location. staff was sooo friendly! loved the bar onsite.

exceptional service, coffee bar and hotel lounge. great for traveling with a dog.

they didn’t have anyone at 6:00 am with the coffee bar open. we fixed a coffee ourselves.

they have a great bar and complimentary coffee in the am

is horrible as hell i know it’s covid-19 but dang come on now that’s why me and my kids will be going to

completely startled my kids

everybody at the front desk the shuttle, and jerome - all exceptional.

liked the bar downstairs with what looked like a small eatery

really loved the friendly staff upon arrival, and the airport shuttle drivers provided excellent service also

clean room fresh linens fresh towels airport shuttle gets extra points

very clean bed spreads, bernice. good coffee. shuttle guy very nice and heloful.

didn't stay for breakfast & the location was great

the airport shuttle was a very nice free feature

super comfy bed. front desk was supper helpful and they have a shuttle to the airport.

i had been told that the pool would be open and functional for mother's day/graduation weekend, and we were very

the hotel has nice amenities such as complimentary breakfast, outdoor pool, exercise room, elevators, etc

breakfast was yummy! staff were friendly and helpful.

nice breakfast with numerous options and wonderful coffee

the hotel provided an airport shuttle service, which is awesome, and both drivers were exceptional

the gym is well-appointed for a hotel facility

appreciated the airport shuttle…latonya at the front desk was very nice and efficient

the breakfast was great

i appreciated being able to have breakfast and the always-available coffee

great outdoor pool. nice breakfast area.

convenient, near hotel & awesome shuttle service to & from airport

needed better breakfast

oh & breakfast start early a huge plus

the breakfast is so good, we really enjoyed it ud83dude0b

breakfast options

the washer and dryer. elevator access. balcony. kitchen and comfortable bed.

new, clean and friendly staff, late check out, convenient for the business park commute

was able to cook or wash laundry if needed in our room

was beautiful suite with a full kitchen, a comfortable living area and separate bedroom

two full bathrooms and two bedrooms and family area with full kitchen

the location was good. the kitchenette was nice.

wasn't able to use the pool and couldn't get a shuttle to swim at another property

pool was amazing, breakfast had lots of good options, room was clean and spacious perfect stay for

the quickness of getting me the missing shower curtain. pool was great for the kiddos.

the pool and the gym was clean, never crowded.

no on-site restaurant. there was a little bar by the front desk where you could grab a cocktail.

breakfast options are very limited

everything was closed like the pools n gym but it was during the (covid pandemic)

kind and friendly check in didn’t get to have breakfast but the bar was busy in the evening

the employee setting up the breakfast bar (who also drove me to the airport) was friendly and informative

the kitchen area is so convenient for those that is looking for a temporary stay

the convenience of the laundry room and gym were an added bonus

utilizing the kitchen and started to cook the smoke alarm kept going off

the vent for the kitchen wasn't working so we had to open the windows when we were cooking

kitchen was a bit sparse for knives/forks, cooking implements and cooking items.

nothing really.breakfast was really set up for kids..nothing hot except waffles or oatmeal...

the breakfast was good and there was overall cleanliness.

family next door to my room, had so many kids in the room

hanging around parking lot, leak in laundry room that soaked hall carpet, wet laundry floor ( did not use washer as planned), elevator

the breakfast is decent however once i noticed there are bugs then i didn't want to eat from here

the free breakfast and late check out at noon were also pluses

but the prepackaged breakfast was a hit or miss

great breakfast & great, comfy room

there were no kitchen utensils in the drawer

it had a kitchen and living room, the bedrooms were both spacious, not much of a view but was nice and quiet

the pool wasnt open yet. so no there really wasnt anything to not like.

breakfast and the pool

pool was great after a hot day

so grateful the pool was open

reasons the sleep inn could not provide patio umbrellas and it was scorching hot out by the pool

the breakfast was amazing. close to the mall and restaurants.

this hotel was nice and clean. the breakfast was also good as well.

breakfast due to covid is not great, but understandable

it was very clean. breakfast was very good.

super friendly staff, very clean, and a great breakfast

love residence inn bc it has the living room and kitchen space

longer breakfast hours

room was nice and having a full kitchen was awesome

full kitchen, grill by pool

clean, plenty of space, really nice breakfast

very clean and the fitness center had a good array of equipment

my daughter enjoyed the pool very much

think some alterations were made to the breakfast buffet

staff, breakfast, amenities (heated indoor pool, jacuzzi), beds, adequate linens, room was clean, very

you might want to have a bagged breakfast for early departures shuttle service was really

also being able to do laundry there

gym was used for storage so no working out, laundry room was dirty

rate, no pet fee, convenient location

i appreciate that there wasn’t a pet fee

even have laundry facility

only thing was we stayed during a convention or banquet hard to find parking but otherwise great

parking lot was full and there were drunk guys

even the parking lot and grounds were clean and well maintained

didn t like the fact that s there s not a lot of parking and the walk to the front of the hotel to the back where extra parking is can be a hike

not enough parking

location. selection of breakfast and the staff were great

loved the pool and the beds and pillows were wonderful and the lady working the breakfast was awesome to talk

wish breakfast was back open with full menu

the breakfast great and the pool nice and clean

excellent breakfast, just missing bacon besides that just wonderful.

pool didn’t seem too clean ( leaves on top and bottom) but it was cold

2-4 white box trucks in the parking lot blaring their music while i had my grandchildren in the pool

the lady overseeing the breakfast was rude and didn't seem to want to be bothered.

pool was nice breakfast was

the breakfast was excellent

very comfy bed, great shower, good parking

the location. the common areas. the elevator. parking.

loved the free parking

parking at times

i like everything about the property besides parking

checkin i was told shuttle transportation was not available due to short staff and covid, therefore hotel website need

only complaints are that the mushroom fountain in the pool was not working

pool was closed

i was able to exercise in the pool and gym while he slept

was very nice and informative, room, lobby and pool area very clean

pool was nice great size washer dryer staff was very friendly great location

i enjoyed breakfast. what about fresh fruits and bagels with cream cheese.

pool was closed the entire time

breakfast could have had bacon .....no meat both days

we like the breakfast

laundry and kitchen nook

it had a little kitchen with no glasses , silverware nothing to put ice in

and kitchen nook

laundry is coin based and is only $2 per wash/dry

the location and kitchen