the fun options of games- pool, jenga, connect four, and board games

the breakfast was good

near highway. very clean and modern facility. good breakfast. friendly staff.

breakfast was a great variety, fresh and hot

clean and modern great breakfast

it’s only an oven short of a full kitchen

very clean and comfortable room. we love the full kitchen!!!

kitchen items, new facility so it was very clean

clean fresh beds, stocked towels and excellent kitchen appliances and supplies

i realize that it’s hard to keep the elevator clean 24/7 because of the pool and working men with dirty shoes

breakfast choices available

very clean and comfortable. breakfast was great.

went to check on breakfast both days around 9:30/9:40 am, and they were out of scrambled eggs and whatever else they

it was clean and easy to get to and the breakfast was wonderful!

the hotel was super clean the breakfast options were limited

pool wasn’t open

thoroughly enjoyed our stay, with an excellent breakfast, a clean and spacious room, convenient free on-site parking, and friendly staff

friendly staff, gym and pool nice

the kids were not being particularly loud, though, so maybe the walls/floors are not as soundproof as

good breakfast , nice staff and very clean

only thing was the pool wasn't available to use, they were waiting on an inspection in the morning before it could be

didn’t use the pool

kids loved the pool

was not informed the pool was not open.

loved the outdoor pool. close walking distances to restaurant and fast food.

great location with plenty of restaurants around.great breakfast options

breakfast was great

advertised free breakfast but there wasn't breakfast

the breakfast

went to have breakfast and coffee at about 8:00am

small breakfast area for size of motel.

only thing that i did not like was that they are still advertising free continental breakfast on our website and making you seen that you have it but they are not serving it at that

we did not eat breakfast here so cannot comment on it

breakfast was typical for such hotels

wish the pool wasn’t closed

breakfast was not entirely great

accessible room was honestly accessible. breakfast was great, different line up all 4 days.

the pool was nice, and breakfast was great

comfortable, clean, friendly, decent breakfast (no protein).

pool, fitness room, breakfast, laundry room were all amazing

morning, breakfast kind of went south, arrived at the breakfast area around 8:15, and no gravy, only two

no protein for breakfast.

pool and breakfast

and shopping quite location and that sunday night the other guests were quite as well nice breakfast and clean

pool was old, coffee was yukky

more variety for breakfast for those that are diabetic

breakfast was ok

stated microwave there was none, no breakfast, room had cobwebs, didn't look to have been vacuumed, furniture damaged, the visible

and unable to communicate well bathroom not clean,falling apart, towels had stains on them, breakfast was bad old coffee by

breakfast was minimal at best

en though i requested an early check in

there was no breakfast

breakfast was very good

if all motels could be like this one. wow no complaints great breakfast

staff was great. good breakfast. room clean. bathtub a little old but adequate.

nice hotel lorge parking lot for rvs pulling a trailer.

00 pet fee was excessive

big john is super friendly and professional, makes you feel welcome as a guest, breakfast could be better but white castle is litterly 150 feet away

their coffee in the breakfast room is horrible. i mean really bad.

rooms/hotel was clean, pool was nice and overall great stay for our family

pool didnt open til noon.v

'smartstart' breakfast leaves much to be desired

breakfast was minimal

the breakfast was fresh and hot

great warm breakfast, quiet with a nice swimming area.

i enjoyed the hot breakfast and heated indoor pool.

the breakfast is good and hot

pool was closed, and this was very inconvenient

the rooms were very clean, smelled nice. the manager was so kind and the breakfast was great!!

breakfast

clean, breakfast bar, the price was fair

fitness room equipment was broken

the pool closed at 10

the breakfast was good and well stocked

nit picking here but the breakfast could have had more variety

unfortunately, i could not use all the facilities such as the pool and gym or even have the full breakfast, but all i saw of them was great

breakfast....need to more

pool was closed the whole time we were there.

breakfast was great and location

food breakfast and gym and pool

woke up at 10 so didn't get to eat breakfast

it was clean. staff was friendly. shuttle to the airport

was closed but fitness center was open

the weather prevented us from using the pool area and walking around the grounds

great shuttle to airport

door knob was broken on the bathroom door (loose but still functional) the pool was not open, but also not advertised as open

doors of the rooms when opened or closed make some disturbing for the others the fitness rooms needs more devices like

i love the spa tub

continental breakfast limited

we got into the room the comforter had several large burn holes in a non-smoking room and the spa tub had stains

big rooms breakfast

continental breakfast is on point

was clean bed was alittle uncomfortable breakfast horrible not much to eat are choose from housekeepers clean good and make sure u have

the pictures on the site and a lot of scary activities going on in the parking lot at late night hours

stains on laundry

way there got dropped off and told me i could not book the room because my wife had her head on a laundry basket outside and i thought she was

whenever i tried to do laundry the laundry detergent dispenser was empty and then they tried to charge me $5 for one

fact nobody said anything to me about parking my truck in front of my door, i drive a big

scheduled an early check in and wasn't able to do so

early check in

pet fee was $0.00, that’s an a+

they are pet friendly and they allowed us an early check in

brand new facility and super posh compared to the other hotel/casino in the area.

for a casino, replaces the beds!!!!

you had to pay for breakfast even though you spend money in the casino.

it’s always clean and staff is always friendly. love the casino

the view was spectacular and the food at the casino was top notch

parking availability and could have been a few dollars cheaper. but satisfaction was achieved

the parking lot was well light at night

parking for front entrance, rear entrance has a faulty card reader

the night shift front desk staff had young lady come visit and she was parking in the first handicapped space next to the entrance

free parking

fridge, microwave, and kitchenette style was awesome

i was counting on using the fitness equipment

very clean kitchen an they keep it sanitized, highly recommend

nope. besides pools being closed

laundry rooms

laundry services is located in the most unsafe area of the property and has no cameras for safety

the hotel is pet friendly without an outrageous pet fee

no microwave or refrigerator. laundry equipment didn't work nor did the drink machine's

have a laundry basket with extra towels in front lobby for guests

room very clean, laundry facilities good

supposed to have a laundry center but it was non-existent yet it was in the room info

breakfast and pool were definite upsides.

free shuttle to festival! breakfast area was kept clean

pool was not open. this is the reason why we chose this hotel

did not have tine for the included breakfast as they were not

shuttle on demand

the shuttle service to the expo center was such a bonus

all the shampoo and soap that you need good breakfast free shuttle

breakfast great. we liked kadisha who was at the front desk.

there is small gym 24/7 coffee stand, games and drinkable water dosposer

very clean, friendly staff and the courtesy shuttle was very great!

the kids had fun in the pool the water was excellent

the kids lived it also

full kitchen because of staying multiple days

only stayed there a few days, but the full kitchen would be great for a longer stay and give options other than eating out every meal

they also offered shuttle service to the show

clean and friendly service by all staff! breakfast was fresh and tasted great!

needed a ride to the airport at 345am and since the shuttle service was not operating at that time, the gentlemen behind the desk ordered us a lyft,

the breakfast was delicious

convenient location for early morning flight. shuttle was quick.

place to stay, only issue was parking, having handicap issues required more walking than desired for parking

free parking

shortage of parking

the hotel parking was fantastic

parking

so i needed a place with a restaurant, pool, free shuttle to the airport, near the airport (less than 5 minutes), early breakfast a single and king

small children (ages 1-10) with plenty of room, really enjoyed this stay excellent hotel, a free breakfast and a slightly larger pool would have put this one way over the

however, there was no pool or fitness center like shown

the service at the bar in the bistro on wednesday night 10/24/19 was excellent!

shuttle drivers were the best

pool wasn't open the entire time for our stay and the kids was kinda upset they didn't get to swim

staff and the quiet and my kids loved the pool and it was closet to kentucky kingdom and the food in the

rooms, warm pool, excellent breakfast, helpful friendly staff (john and juanita very helpful), and excellent

breakfast was great

was very spacious, loved that with 3 kids

free breakfast was delicious, fresh fruit was amazing every morning staff pleasant and

everything was great, i had to be on the job at 6:00am i left the property about a hour before so breakfast was not out

pool could of been larger.

i never ate breakfast, i left early in the morning before it was served.

pool closed

room was dirty i had to clean everything and the spa tub didn't work

and there laundry service is kinda on the high side which i just walked across the street

they have a laundry room which is very convenient

the guest laundry room washer was broken and the smell of marijuana was coming through the room vents

only one dryer worked on the laundry room

super breakfast more than we expected

pool was nice

location pool and breakfast

the rooms were clean, beds comfortable and the breakfast was good.

the breakfast was cold, would be great if warm/hot.

garbage can could be larger in the kitchen area.

clean, spacious, very comfy beds and the small kitchen is a nice bonus.

laundry in sight

spacious rooms with small kitchen and comfy beds

comfortable room, great to have fridge and kitchen

the pool the gym and the rooms are awesome

was all good--great having the shuttle available all the time

i wish the pool was heated. it was cold.

breakfast was decent, and restocked periodically

wish the pool was open but all good

room was nice and clean, parking was easy

parking and location were easy - front desk staff was friendly.

small parking lot. they are currently in the middle of remodeling.

parking, quite room.

hotel parking, had to use my credit for a $100 deposit, and the friendliness of the front desk staff

beds were comfortable and clean. free parking

and they let us leave our car there for free, saving at least $60 on airport parking fees

free on-site parking, friendly staff, checkout is noon

late checkout, good location, free parking, flexible polite staff

location is easy to find and the parking is easy on site as well

stay at hilton facilities and this one was close to the airport with a shuttle

also the hotel shuttle to the expo center was an amazing service that we did not expect, but it made our travel to

and you have a shuttle

staff location and shuttle service

both of our airport shuttle bus drivers were kind and prompt. we appreciated them.

would be nice to have protein with the breakfast

was not happy with the amount of the pet fee i was charged.

would have like either bacon or sausage at the breakfast

clean and nice! good complementary breakfast.

good breakfast, clean room, friendly staff

laundry facility was convenient

laundry room was woeful. rooms could be cleaner. office not open until 11

also the laundry machines didn't dry your clothes yet the office said they are aware of the problem

i could laundry my clothes, and buy water and paper toilet from gas station next door

laundry room has very good washers and dryers

great breakfast over all just a great place to stay and i will absolutely stay again

breakfast was great

didnt wake up in time for breakfast nor did we make it to the pool so all i can speak of is the staff and room and both were

they even had a nice little bar with a little bit of food for the menu to fill us up after a long day

i like it had a pool and bar but pool closes to early for those arriving late.

breakfast was on point. cline and friendly staff.

convenient location, good breakfast selections, very clean and quiet.

pool area smelled super strongly of chlorine. eye-watering.

pet fee was pricey and pool being closed

the pool was too cold. really needs to be heated to enjoy. my only complaint.

kitchenet

bc it had roaches and i had switch rooms and then tried to charge us a $53 pet fee the morning of checkout saying that the guy the night before didn't let them know

breakfast should not be called breakfast as its just honey and oats granola,plain instant oatmeal

also, i don't feel that you should say that you offer anything for breakfast

i was aware that it was a grab and go breakfast so i just planned to eat elsewhere

parking was plentiful (i was pulling a trailer)

breakfast was adequate

the pool and gym closed at 9pm

it also has a indoor pool and spa that was clean

there is an atm in the lobby, a laundry, nice dining area (good breakfast), plenty of parking in a lovely area of louisville

the kitchen was the best part and laundry.

i didn’t get to call ahead to see if our room was ready for early check in

laundry sat in the hall for 5 days

was located beside laundry room and it runs all night

to other esa's and that visitors must keep an open mind there are no other hotels have on-site laundry in a clean place

over friendly lol everyone was great especially the desk clerks super nice and helpful just no breakfast only bad part of experience house keeping came beat on on door everyday to see if

breakfast was mostly cereal, milk, and apples. it was adequate.

really have a continental breakfast or coffee

breakfast but it was free so can't complain

breakfast. maybe some cereal would make it acceptable.

parking is a little tight when full

occurring which was kind of an eye sore and made me very skeptical as i pulled into the parking lot

no parking due event at the entertainment venue located next to hotel

also, there was zero parking due to some kids thing and the building next door

lack of lights in the parking. need more lighting in the parking lot.

had decent breakfast, nice pool. nice kitchenette

for early check in room was ready when we arrived

the spa tub was the best part

there is a gym and laundry facilities

breakfast was awesome so was the price we enjoyed the spa tub

the coffee in the rooms wasn't very good. the pool was crowded with kids who had no adult.

in the rooms, bar across patio door was broken, renovations everywhere

coffee available for guest after 9am goose poop no bar during the day or on sunday litter in courtyard

loved the pool and cleanliness of entire hotel. close to interstate.

returned from sightseeing and were ready for a cool dip in the pool, only to find out there was a chemical issue and it would be closed for the night

outdoor pool and has coin laundry if needed

no meat at breakfast bar

fitness center has only 3 machines. breakfast was very poor. rooms are not quiet

nice workers clean nice price for room free breakfast and not loud

everywhere, pool green entire stay, no laundry service, internet not working in our room, drug addicts and homeless roaming all day and

lighted parking is limited.

od for security)

and not only were there plenty of places to park without imposing on other guest automobile parking, but the staff was very accommodating and understanding

there was free parking

parking

no pet fee

they had rooms ready for us for an early check in and the staff was very friendly and helpful.

can't compliment the front desk staff enough; having driven all night i needed an early check in; the staff juggled the room cleaning schedule around, got a room cleaned for me

clean pool and hot tubs are hard to find but yours was spotless

location, clean room, nice indoor/outdoor pool with hot tub

serving breakfast and dinner with fair enough variety

safe, clean, and when traveling with kids, it was wonderful

would go here again. good breakfast

on site laundry

the laundry/vending area was nice, but only had one washer and one dryer

laundry facilities didn't work with a normal load

spacious, clean rooms. very quiet. appreciated and used the coin operated laundry room.

coin laundry available for guests, with new washer and dryer

rooms are comfortable and the kitchen is handy for longer stays.

the kitchen area in the suite was a good size and brilliant fridge with freezer

quiet, kitchen was nice and clean. bed was comfortable and the bathroom was very nice.

staff goes the extra mile and the rooms all have kitchenettes

i would much prefer an ice-maker down in the laundry room - behind the room key for security and protection from poachers

of parking

the parking lot was crowded and small.

had a pool and hot tub a little freezer in the fridge the room was very spacious with a separate sitting

great place! great price! great breakfast!

the gym and pool aren't opened long you would think that adults would be okay in these areas even at late hrs i

the breakfast buffet was excellent

the pool was a lil dirty but we still loved our stay

the location, cleanliness, and staff was nice. breakfast.

the pool and fitness center were closed do to the pandemic

the only “complaint” is that’s what you want to call it ud83dude02, the pool water was cold, the room is nice and heated, but the pool itself is not ud83dude14

i loved watching people play pool and hang out in lobby, and my husband enjoyed the gym

breakfast was great with lots of selection

everything don?t have one complaints , breakfast was great , room clean and wonderful staff

they had activities for the kids like fuzbol, board games, coloring books

the breakfast

very clean and the beds were comfortable. breakfast was good.

my children had a great time in the pool

just be glad when the pool is open

was very friendly, lobby and room were extremely clean, breakfast was good (and hot), pool was perfect for smaller children

pool was a little cloudy

the kitchen

2) kitchen was fine

breakfast wasn't what i thought

very safe and located within minutes of every thing you could want or need plus a couch and full kitchen ,

location. staff. kitchenette

clean and accommodating. pool/spa and breakfast.

saw the workers smiling and laughing while working folding laundry

and the pool and spa were closed

gym was smaller but the pool was heated with a large hot tub. so just shifted to a pool workout.

breakfast was always good over the 5 days i stayed here

pool area is very cool

the whole place is a wonderful experience, the pool a great treat.

room pool location.

the location is superb and so is the pool

the bar area and pool looked great, but didn't have a chance to actually use either so i can't really

only thing we didn’t like was no waffles for breakfast but we survived :)

a fantastic hotel room and a great continental breakfast that was the perfect way to start my day

fact that they had a party down in the lobby and allowed the kids to run and scream in the hallways

no notice about the pet fee

it didn't have kids run around like so.e hotels

location was good, the parking lot was adjacent to a local steak house

ample parking, kind and efficient staff at front desk made check-in & check-out super smooth

well lit parking lot, next door to restaurant.

more parking.

close to restaurants. parking was plentiful.

pool was a little dirty..

awesome that there is hot breakfast every morning. and the pool felt amazing.

central location to downtown louisville, simpsonville outlets, indiana casinos

it was me and 4 kids and the room was huge

on the bottom of tub to prevent slipping, the breakfast coulda used either some bacon or sausage (preferably bacon

nice pool, friendly staff and a good breakfast.

the pool and outside fire place are great

breakfast was good an fresh. the staff was on point.

pool closed/ gym closed / disappointing breakfast-no discount for not having these

friendly staff clean room good breakfast

kitchen staff was very friendly and very on top of cleaning

we had access to the pool until 11pm, there’s a beautiful area to sit outside and enjoy the fire pit, and we we’re

enjoyed the hot breakfast and my kids enjoyed the waffles every morning

breakfast was great , the little lady that prepared did an excellent job

property is new & our room had everything we wanted including a full kitchen

laundry not in service copy machin not woking one day ni bread next day toaster is broken and no

breakfast

,the halls, floors, laundry area and elevator was dilapidated. did not appreciate the $119.

the breakfasts were terrific, and i love that there is a laundry on site

i didn't try the eggs, but my kids were not to fond of the eggs.

decent breakfast. pool and gym facilities were great. clean rooms. staff were excellent.

was a very quiet place for my 2 young kids

guy that checked us in left the pool open 30 extra minutes for the kids since we arrived late

the pool heating element was out so we didn't get to relax but overall it was great.

pool had an over 18 time

he and i go back to the parking lot to unpack the car while the teenagers wait on the housekeeper and maintenance for the

plenty of parking and i felt safe in the area

breakfast, parking, location, room cleanliness

parking was convenient

it was nice to get in and out of and the parking lot was spacious

gym running treadmill is too old and cranky (unstable), not enough space around it to stretch

of the machines in the gym were broken

the staff was extremely friendly and i love that there’s a gym

of the staff that we encountered from front desk to the kitchen were all so very kind and helpful

great location, excellent gym and good breakfast.

room/bathroom/beds/kitchen 10/10

there were 30-50 kids running around the lobby and elevators, unsupervised

loved that it had a king bed and bathroom on one side of the room and a sitting area with a sofa, kitchen, stove top, microwave, fridge, dishwasher and table area for sitting and eating