sufficient (free) parking (+) plenty of parking (+) they have parking and 24 hour surveillance and a security guard who walks around the property at nights (+) the staff are exceptionally nice, there is plenty of parking, and it is central to downtown hayward while still feeling safe (+)was super clean and the parking was free (+) parking good mexican chicken house next door is well worth a visit (-)parking lot to many strays ! (-) i chose a room by the exit to the pool and parking (+)clean room, good customer service, yummy breakfast, good parking

i chose a room by the exit to the pool and parking

we like the early check in

friendly and helpful staff. great complimentary breakfast.

loved the breakfast

grab and go breakfast was basic and had no warm meals but thankfully the rooms have coffee makers and microwave

close, the breakfast was a hot pocket with a rotten apple, it was noisy with people yelling and kids running around screaming, the room was clean but the outside grounds were filthy, there was

didn’t experience the breakfast the location was perfect with choice dining and an assortment of sites which i enjoyed

about the breakfast, i really appreciated that they have it, but i consider that they could really improve it

guest service and continental breakfast!!

we loved the spa tub. large nice room

manager very rude the spa tub had little bugs that n the way

positive i can say was it was close to where i needed to be and they were accommodating of my early check in

early check in.

the hotel charge me $25 dollars more for a early check in. no receipt either

like the benefit and convenience of having a continental, complimentary breakfast

i liked everything about it especially the breakfast

i didn’t try the breakfast but the location it’s good

not permitting wi-fi connection while inside the office trying to something out of their measly breakfast offerings

good breakfast

the parking spot was right in front of the door, so unpacking was quite easy

it was average at best no parking, noisy street. gang neighborhood.

the parking was good

the parking lot was spacious

good thing i had a spa bath in my room

breakfast bags, yogurt, and fresh coffee...staff very friendly and accommodating

arrival the front desk clerk informed me that the spa was not working, which was the reason i booked the room in the first place

enjoy indoor pool and spa facilities.

included hot breakfast!

the one nice person at the front desk was very understanding and allowed me a late check out as well

i leave for work before breakfast starts. but really no big deal

no actual free breakfast as advertised. just a juice box and two cereal bars.

the free juice and cereal bars for breakfast was fine

staff was courteous & allowed early check in with no issues

no free breakfast. the ac was not good but at least the weather wasn't hot.

a light for the spa bathtub

was disappointing that the spa was closed

room and good breakfast

a nice breakfast to start the day

breakfast area the nicest i’ve seen in years

some secure parking is available under the building

centrally located.off street parking

the parking

parking out side is a bit uncomfortable

garage parking was good

laundry room was not available

they have good breakfast and unlimited coffee that you can have even at night

but it’s nice hotel with pool jacuzzi gym breakfast kinda and a nice

price, facilities, breakfast and location

guess it would have to be there laundry facilities

not much in the way of breakfast

breakfast. what was served should not be considered as breakfast.

breakfast was just a bear claw and coffee

room) mcdonald’s in microwave from last guest very few pillows few towels bouncy bed no breakfast

the continental breakfast was lacking big time, really glad we brought cereal and milk

breakfast is a plus, but too simple.

breakfast was good. location was amazing

nothing, well maybe a breakfast.

was no breakfast just snacks.

breakfast is great we satisfy and great location everything we expect we are very satisfied

breakfast was awesome

the breakfast fruit was quite good, and the array of other food was great.

spa facilities were unavailable

the gym was closed due to covid unfortunately but overall was great

great breakfast layout.

it s location was a bit urban for me and parking was awful.

parking in the back

the staff are pretty nice and welcoming. and free parking

free parking

i love the free parking and the room have a really cool curtain where it can shut out the sun!

parking pet friendly big room good air-conditioning friendly

good location breakfast is good could add bagel and cream cheese .. space is too small

great free breakfast

they provide breakfast and the beds are comfortable

they also have a good selection of breakfast that starts at 6am

breakfast could be improved

very friendly room was clean enjoyed the morning breakfast overall great experience and all of my expectations were met

great location - by restaurants, movies etc nice pool

nothing, though breakfast was light meal

there were no silverware or plates in the kitchen only two plastic cups in the bathroom

the front desk, the spacious room, free breakfast, location close to everything!

the breakfast options were phenomenal!

the breakfast could use a variety for longer stays, but overall was good

the bed was comfortable and so was the breakfast-the variety was great and it was so good!

the staff was friendly. the breakfast was hot and delicious. room cleaning was done efficiently

great breakfast and selection

from the front desk to the parking and room

early check in

because the pool was broken

lots of traffic from near by pool.

staff is friendly, professional. room was clean. on-site laundry.

due to covid was not able to due breakfast or coffee and pool but was a safe clean stay

be honest with you they put me near the pool where the door was to open to go inside the pool

my car was vandalism there and didn't have late check out or clean things

being so close to the airport was very helpful and the pool was great for the kids.

there is a pool, but no hot tub

pool not ready and not swimmable

that we couldn't use the pool

pool and staff

no food. no pool. no bar. no gym.

cleanliness, security, rooms, pool area.

pool full of little kids

the hotel's fault, but there was a group of kids running around and making a ruckus during most of the evening and even past 10pm

my arrival i went to ask them for early check in they quickly made one room available , that was super nice thanks for that

1 bedroom suite 500 sgft with living room and kitchen wow

fitness room was a little small and closed a bit early for me (10pm) but i'm honestly not

there was the usual continental fair, but it was a good breakfast

the pool and the breakfast. also the weight room

the kitchenette and breakfast

they have gym, swimming pool whirlpool

beautiful lounge and bar area that was very inviting to our stay.

the guy smoking by the pool

the bar does not work on sat and sun. it is not very convenient.

i liked the fresh towels by the pool. also they had a smoking section which was really chill

no parking complaints

are currently doing some repaving of their parking lot, so parking was a little bit of a challenge

old sign 2- rundown parking and driveway 3- exterior of building is really poor 4- too dark to find at night

yes, property is located in a convenient location with plenty of parking and safe to stay in.

parking lot was dark at first but then big lights were turned on

good for family stay laundry room basketball court breakfast no complaints and local stores

it was nice and clean and my kids loved it!!

the breakfast the serve exceeded my expectations

the room size of dressing are, the breakfast, the well stocked kitchen and a dishwasher.

the rooms was very nice and my family loved the pool. nice space

cleanliness, free parking, breakfast (we only added $10 to get free breakfast for 2 (+)good parking. quick access. very friendly and helpful staff. (-)everything was great from parking to check-in (+) safe comfortable and lots of parking, bart is near by so it is easy to get to san francisco (+)easy access location + lots of parking + good value. (+) free parking always a plus (+)modern style, ease of parking, easy in and out of hotel, assess ability. (+)nice spacious room, free parking nice neighborhood (+) luxurious vibe, professional staff, bed is so comfortable, bathroom are beautiful, great parking (+)clean very modern easy access and free parking

big rooms and bathroom, nice and helpful staff, decent gym

the pool and bar were great.

i really like the spacious rooms and the really nice showers the pool area is amazing

the hotel is nice but has no room service

clean, laundry room, bathtub, great services

the kitchen and how quiet it was

nice staff, cool little kitchen, comfortable rooms

clean rooms and laundry rooms,garbage cans around so no litter

the price was reasonable, the room was clean and there was free breakfast.

the pool area was great, and our kids really enjoyed themselves they provided plenty of towels and seating

the water temp was really turned down so could not enjoy it or the pool in the evenings

the breakfast was wonderful and so convenient

coffee given after breakfast ends.

weren’t told about pool for use, little too far from downtown.

only negative is that we returned to the hotel after 11pm one night and the parking lot was packed because of an event and we had to park quite far

nice location. ample parking. clean and luxury facilities and room

nice clean the outdoor pool with waterfall was great the lobby for games and drinks great and the parking was great hard to find motels in bay with safe and free parking

quiet room great parking professional staff

handicap parking is user friendly

like that there is a kitchen to be used as needed

having a kitchen,

no on site breakfast

having laundry on site, dog friendly. easy to find. stores are close. our room was very clean.

clean room with kitchen hotel staff is great

i was able to park my 26 box truck on the premises

had nice 3 night stay very close to outlet shopping and very relaxing with a dip in the pool 9am to 9pm or hot tub spotless clean all over

breakfast was an added

nice room, cozy bed, nice entrance and breakfast area, gym, 24 hours coffee and tea

great location, beautiful hotel, amazing breakfast, nice pool and hot tub

small and crowded breakfast area

clean and comfortable rooms with kitchen

nice service and bed was comfortable overall had a great stay with my kids

loud music, kids running 2 a

very spacious and also a kitchen in the room, made it feel like a home!

i thought the room was comfortable and clean and although the little kitchen was never used but i

actual breakfast

it was beautiful with a nice bed,study table and kitchen for cooking

if i stay longer another time, i know i would use the kitchen to cook in

breakfast

it had a full kitchen, which we didn't have a chance to use

enjoyed the complimentary breakfast, pool and hot tub

laundry room is fine but there is only one front-loading washing machine and it's broken

spacious rooms with full kitchen

i was also charmed by the bar area and the games set out for a game night with my kids

room is clean and it’s okay gym so tiny, only feet’s for 1-3 people.

did not like the eggs at breakfast

breakfast was

facilities are always clean and the breakfast is great.

breakfast was great

location and the availability of a kitchenette.

laundry room filthy

full kitchen in my room

we love always being able to have a kitchen and actually cook a meal on vacation ud83dude0b

they go into the laundry room and stay there until they quit

security cameras in the parking

refrigerator and microwave in room and parking right in front

parking was outside the door

i didn't like that the photos of the pool weren't what the pool really looked like.

pool was locked

laundry room many food options close decent sized room with desk and tables to sort laundry and

they had microwaves in the rooms because the one in the laundry room by the vending machine is kinda gross

coin laundry onsite

the pool and spa are nice to relax in after a long day

great breakfast provided, convenient location, always neat and tidy.

best to bring some slippers or slides next time :-) would be cool if the gym opened at 5am for the early birds

quiet, fresh, and serving a great breakfast each morning, we love to stay where we know exactly what we will find

the bed was very comfortable and i had a nice patio room that looked out on the pool and grounds

hotel and room breakfast was good, it had a decent selection

breakfast, clean dinner area, no bugs in room, clean rugs, beautiful view in suite, everything was

everything was good. the room, the service, the staff, the breakfast was all excellent.

love the breakfast, the waffle maker, i love how there’s a variety of pastry, cereals, hot bevs, juices

the free breakfast was a nice touch, it was delicious

many thing i didn’t like about it was one at the light in the kitchen was out the bathroom door did not close  all the way and the closet door wouldn’t open

the suites are equiped with full kitchen, a super spacious living room with sofa bed and also very spacious room

i loved the layout of the rooms. the breakfast was great.

we booked a suite room with full kitchen, which was very convenient with kids

really spacious for sure with kids, good value for money, location near mall and restaurants.

clean, great breakfast, loved the room set up and the coin op laundry on site

loved the spaciousness of the room, the full kitchen and having the sitting area

everything from pool and hot tub to breakfast. amazing staff. very nice layout of the room.

they also provide free breakfast

great free breakfasts

breakfast was great too

nice little pool

breakfast!

i also enjoyed the breakfast and easy check in

the pool is still closed due to covid :( but the beach is right there.

the awesome view,and the free breakfast was great!

two washers were broken in the laundry room leaving two that did work

laundry

i wish there had been cups in the bathroom or kitchen.

to kill,coffee maker was broken so no coffee in the am, and was a large heap of bags with clean laundry at the top of the stairs i had to climb over when

hotel was comfortable and being able to use the laundry facilities was a bonus

breakfast isnt very healthy.

breakfast included wasn't much of a breakfast so muffins granola bars and coffee

the morning buffet breakfast in the sunny lobby bar is lovely

safe and comfortable surroundings, very friendly staff, awesome spa bath and shower, very comfortable beds, parking was perfect

of the room was excellent, the turn down sevice at night was definitely an added bonus and breakfast in the morning as always was very good and hits the spot with the fresh fruit

breakfast was delicious and varietal

the wonderful amentiies including a free breakfast bar with many types of fruit, yogurt, bread, lox and more

liked that the parking was plenty, the host was extremely kind (complementary cookies are warm and bomb), check-in (+)easy access to the freeway. plenty of parking. (+)plenty of parking. very reasonable rates on certain nights (we paid ~$----/night). (+) parking and check in was fast and easy (-)parking lot is always packed (-)wish it had secured parking lots, i would absolutely pay the money for the extra peace of mind (-)the walk to the room was very long and parking can be tight. (+)comfortable bedding, ample free parking, clean (+) free parking with (+)cleanliness, service, staff and lots of parking.

kids loved fresh baked cookies at checkin. room size was comfortable and spacious

we checked in friday evening there was a room service tray outside a door in the hallway

no room service due to covid - no extra toilet paper, had to ask for towels and everything.

some times you have to be private in front of kids/family and change in bathroom

heated pool

i came all the way from fresno by train and ended up being early so we had no place to settle in

the only negative comment i have is the pool wasn't clean

want the pool to be a hot tub and not a unheated swimming pool

you had the option of requesting early check in or late check out and receive confirmation in real

lots of kids couldn't sleep and hotel smelled like feet .

room looked out onto a large daycare center where kids were outside yelling and screaming most of the day

very clean. very comfortable. excellent location. ample parking spaces. ev chargers available.

the bar and gym wasn't accessible due to covid-19.

i needed more blankets for my kids, and i called the front multiple times

felt delightful and the hot breakfast was outstanding with sausages and oatmeal and yogurt and cinnamon rolls and much more

the staff, the location, the pool

loved the pool was heated and the workout room allowed kids with parents

but often people smoked outside lobby right under my window so i couldn't open it, or by pool area

pool and hot tub were amazing, the property inside the gates were very clean

very clean. location. staff were great. free laundry.

my room was above the laundry room way way back

op laundry machines with no way to get change on premises didn't make sense