pool and whirlpool are nice with fire pit outside

the gentlemen at the bar that night was kind

in fact went to the embassy hotel to get a better bar and restaurant service

the first night we arrived the check in person also told us she would mix us a drink at the bar because they didnt have a bartender towels--- we had one set in the bathroom and when i

snack bar not available

pool and basketball court great for the kids

better directions to find the breakfast area.

the kitchen /dinning area was a bonus for me

breakfast can be better

it was very clean and spacious for all the kids we had with us

uncomfortable bed, full kitchen has no silverware or pots and pans or dishes

the full kitchen, dining area and easy chair were very convenient

kitchen facility.

only complaint about this property as i wish that they included coffee pots with the mini kitchen

everything including the pool and laundry room.

good location, comfortable room, good breakfast, easy parking, quiet. like home away from home.

breakfast was very good. staff was pleasant. parking excellent.

was resurfacing the parking lot

not enough parking spaces. i could hear traffic noise in my room.

were teens in the parking lot with cops around 1ish in the morning

parking lot closed and only one exit to building due to construction.

breakfast good, parking okay though cramped for a big van, great location.

need more parking options for rv's and similar. kinda spendy for what you get.

convenient location, not far from highway. plenty of free parking.

at night, we weren't able to close the drapes to shut out the lights from a nearby parking lot.

have stated there before love the location and breakfast good value for your money close to concord mall and charlotte

everyone was friendly, and the hot breakfast was a plus.....

the room was very spacious for the price. and the breakfast was decent.

breakfast could have been better, key kept not working

overall the breakfast was good with the exception of not being enough biscuits on saturday morning

kids running in the hallway on the last night and the people next door was loud

beds were very comfortable, and a substantial hot breakfast was served in the mornings

breakfast was fast, tasty and plentiful though limited. good value!!!

the room i reserved for 2 adults + 2 children; there were not enough sheets and pillows for the kids; the trundle bed was in the way when pulled out, not comfortable or clean (found a used

breakfast was good, room and hallways wwere clean

checkin to inquire about loud music & was then told it was a customer appreciation party in the parking lot & we were welcome to go

parking

security cameras in parking lot 10-11 vehicles broken into, including ours by breaking out back glass

parking was easy to find, the lobby was clean and decorated beautifully

maybe need some security in the parking lot

not only that it was a food item left in freezer and two big bags of trash/clothes left under the kitchen sink that smelled

the kitchen area was amazing

2) the kitchen doesn't come with any pots or iron

had alot of drawers in the kitchen

ran down to dollar tree and bought supplies for kitchen- there is stove, fridge, micro so i needed cups, silverware, coffee pot,

bed was hard and the room was next to the laundry room, noisy!!

the pool was a little dirty. it didn't keep me out of it.

gym and breakfast we're closed due to state mandate covid-19 guidelines

the breakfast was very organized. very quiet and relaxing

our room was directly across hall from laundry!!!

pool area it was bottles and trash always left out there but considering it’s cameras l would

bathroom was kind of falling apart and the pool was really dirty and can't swim in it

all in all, excellent!! breakfast staff very caring and helpful with a nice layout.

the location is great, room was clean, comfortable bed, very good breakfast included and the staff is exceptional

nice hot breakfast and seating area

clean, quiet location. noisy people with kids above me but the staff discounted my second night.

the kitchenette is wonderful

kitchen

and we needed a small kitchen space with living space

hotels with full size refrigerator and kitchen is what makes a travel assignment feel like home

didnt eat breakfast

greatly appreciated the early check in. lots of restaurants within walking distance.

everything, location, comfortable beds, good breakfast, swimming pool, just perfect

breakfast choices not everyone eats pork

nice place to stay didn't get to check out the pool but looked nice

good location, nice pool

pool small

sufficient gym

com had the hotel listed having an indoor pool/spa

didn't like the fact that there was no breakfast served on the weekends

we enjoyed the spa water and freshly baked cookies in the lobby

the gym isn't on good condition ud83dude15

the gym and the pool was not available. they said both were shut for renovations

breakfast was good

laundry not working well, as well the clothes come out smelling really bad

breakfast bar, complimentary drinks and food during evening social hour

the snack time for kids was a bonus as well as the adult beverages time

was nice the room food spa gym front desk staff and the food service staff who cook the food service was

a small gym, and an indoor/outdoor pool

everything adults activities from the kids activities

the coffee at the breakfast bar was amazing me and my friend both commented how delicious it was and fresh

breakfast

they were short staffed and the bar wasn't open on a friday night.

the staff was excellent! breakfast was good and the beds were very comfortable.

the vibe at the bar was everything

of the pieces of equipment in the gym were broken

they let us do early check in so we didn’t have to check in late after the concert

breakfast attendant can’t handle “crowds”

clean, neat, very friendly staff. great breakfast.

new facility, good customer service, great breakfast.

was too much noise generated by people in the swimming pool after 10 pm

location, location, location! modern clean hotel, friendly staff and well stocked breakfast

pool was so small and was closed during june

had plenty of things to do like gym, hangout area around fire pit

we also had free breakfast every morning

kitchenette, space, and control of temperature flow.

wish there would’ve been a continental breakfast at least on the weekends and or like a “happy hour” with treats/light appetizers in

breakfast - did not exist

linen smelled like dirty laundry

everything but the breakfast.

the only problem was the pool was closed

loved the full hot breakfast

the gym is very small and no machines

think the price should have been cheaper because there was no breakfast, pool or gym

think it should have been cheaper because there was no breakfast, pool or gym and couldn't get access to movie

we heard kids jumping and running and laughing until after midnight above us

the pool was good for the kids and the room was spacious for the kids as well and beds were comfy

people and kids acting out in the

bed was comfortable. room was clean. breakfast was very good. staff was excellent and so helpful

the kids got very used to having a big old breakfast everyday

the room was very clean. i like that the room has a kitchen.

in the kitchen, on our walls and headboards

came with kitchenette but no plates or silverware or cups

no coffee machine in the room. no hair dryer. no dish soap for the kitchen sink.

guest, i would have wished that their cleaning, linen amounts in room and lack of anything in the kitchenette was clearly stated beforehand

it was clean breakfast was good.

couldn’t take breakfast back to the room.

great breakfast and staff was amazing

it’s was clean and quiet i loved the hot breakfast options.

the manager was really nice. place was clean, breakfast was good. i'd stay again.

breakfast could be 100% better and they need a travel agent rate.

the friendliness of staff great location breakfast.

complimentary breakfast simple and could have more options.

nice scrambled eggs for breakfast

good breakfast...just off i-85...close to shopping.

were no eggs or any meat for breakfast, the only minus that i see at this establishment

on the sheets which is a sign of bed bugs and i had bites all over my back and butt as well as my kids

a truck driver i'm able to park my truck on the property and prices are

no breakfast but the staff was friendly and went the extra mile for us

breakfast

the breakfast is amazing

it was clean everything worked fine a light breakfast was provided

they woke up a little late for breakfast but the staff still allowed them to get something to eat to help hold them over for the 4

breakfast was good and everything was right on hand

breakfast was garbage

the hotel does not have breakfast

no breakfast.. we liked nothing!

love the weight room and pool

staff was wonderful, very clean rooms and delicious breakfast

no pool, says it has one on sign

the pool was not in operation.

pool area also clean

to make matters worse, there was no handicap parking available anywhere near my room

the property was very dirty, trash laying all around the parking lot

out of mainstream of traffic and easy access from parking places

plenty of parking

to much going on in the parking lot

breakfast ends too early. market way too expensive.

nice bed, quiet, good breakfast

they offered a hot breakfast even durning covid.

very nice room and staff. pool, hbo, very good breakfast.

everything was excellent. the room was clean. staff friendly. breakfast was okay.

pool was closed.

people at the front desk were so nice, room was clean, great pool and an awesome continental breakfast

loved the cleanliness, we didn’t have to ask for towels or washcloths and the breakfast was

breakfast, bed, how nice the bathroom and soaps were, the staff where really kind, and it made a

i thought that breakfast should have ended at 10:30am.

sunday early in the morning people working on construction outside the parking they blocked my car i was surrounded by barricades and caution tape

hotel was under complete renovation. noisy chaos. no parking.

stalled vehicles no parking

the lobby decor and wifi.

comfy bed, good gym, close to other amenities. friendly and helpful staff.

the pool the kids had a blast at ! it was super clean and nice !

they served a hot breakfast with lots of options

beds were very comfortable the staff was very nice i loved everything about your place and the pool and jacuzzi and the workout station was awesome very

nice and clean great breakfast restaurant next door

gym and pool looked nice as well though we did not have a chance to use it as we arrived late and

i love the facility, the room and the pool

the location right off the highway, plenty of places to eat nearby, nice clean building, great pool, comfy beds, quiet, friendly staff

pool was closed for the season which was not disclosed when booking.

nice beds pool and front desk is extremely sweet and got me in my room immediately

weekend to come the weather wasn’t what i thought it would be i really wanted to get in the pool

pool was to cold rethink locking down the chocolate milk with a note seems flippant booking

no hot breakfast, but i understand that things are different due to covid.

indoor pool was nice and clean and had plenty of towels

breakfast and indoor pool

customer focused. great breakfast. great staff.

with our luggage he said he actually found a couple open rooms and you're welcome to check in early & i asked how much for early check in and he said no worries at all

excellent breakfast .. pool nice, good restaurants nearby

it suppose to be non smoking and i had my kids with me

the kitchen staff is good ud83dudc4d

i liked the kitchen area very cute and convenient but the bathroom was so tiny and awkward

breakfast was very sparse, not clean around the food counter asked for more oj and what was out was

didn't eat breakfast but turned in my door cards and everything looked clean and nice.

i didn't get to eat breakfast. i came late.

pool was closed for renovations, the coffee was horrible, breakfast was average, the place had a lot of cosmetic damages but mainly just effected the

the breakfast was only cereal

good parking clean and friendly staff. great breakfast!

i was assignrd a 1st floor room facing the very near parking lot and busy street

curtains don't close, and the noises from outside in the parking lot

i did not like the fact that outside construction limited my parking options

the smell of marijuana in the hallway,by the pool and in the parking lot.

were clean, very spacious room, curtain divider, working fridge and freezer, comfy kitchenette, tv with live options and netflix

breakfast was the only thing that we feel could have been improved

the breakfast had many choices besides the usual

the breakfast could have been a lot better with more choices.

the staff was welcoming, everything was clean, breakfast was good in the morning, overall a great stay

was also happy the pool was open

food was good, nice little bonus of pop corn for the kids and wine for the moms.

the gym is small but you're able to get a full workout

lots of amenities- pool, gym

location, breakfast bar was definitely very good

easy going. good breakfast. self service laundry.

that there was no laundry room. lol

exercise room is on the third floor which is where all the smoking rooms are and the laundry room is on the second floor i just think it would have been better if they were

clean, pet friendly

laundry roon.please invest in that

breakfast good, employees excellent

pricing, pet fee very high

and the breakfast room was pretty

breakfast was good the location was perfect for everything that was needed

the pet fee was too high. we only stayed one night but paid the same as if we stayed for four.

the pool was closed . it was a very hot day … great to be in the pool .

in the spa room - was a great jacuzzi -wonderful after a long ride - location of hotel was central to what

breakfast was not great but thats not a deal breaker

there was a noise coming from the pipes every time you use the spa or the bathroom you would hear it and is was loud your could even hear the noise from i believe

the location and the pool. the break was good.

the pool wasn’t open yet

pool towels

did not like the fact i asked for a late check out due to my son’s tournament didn’t start until 2pm…i asked can i check out at

they cleaned the pool in the morning and woke me up

the only thing i would suggest is maybe upgrade the pool and add some more lounging chairs

greeting on our tv were extra little touches that put this hotel over the top, especially for our kids

great staff. clean. breakfast was outstanding. location next to novant hospital was ideal for us

everything was great, we stay there every time we visit our kids in huntersville.

i usually don’t eat a great deal for breakfast, but, it certainly looked fresh and appetizing

i loved how spacious the room was. the breakfast was quick and easy to eat and go.

the pool was too cold and my kids didn't enjoy it. beyond that everything was good ud83dudc4d

great & good choices for cold breakfast, only question is why charlotte area doesn’t have hot breakfast

breakfast was above and beyond every other hotel's i've been to in this price range

breakfast was ok,need grits on menu,and the biscuits could bake a little more

bed was so comfortable. nice selection of foods for breakfast.

the breakfast was excellent

the breakfast was great. i loved the swimming pool. the location was great for us.

everything else; the beds, the spacious rooms, the breakfast, the staff and the cleanliness.

the pool could be bigger

the pool was cold

the breakfast selection could have been better. orange juice ran out and was never replenished.

this allowed us to watch tv together after putting the kids to bed, which was an unexpected treat

the hotel room, lobby, parking lot, and gym were spotless

room was spacious, loved the bathroom and breakfast was okay could’ve had more options.

there were kids knocking on random doors at all hours of the night