even kind enough to spell out pool so our son didn’t hear and get excited prematurely

great breakfast

breakfast was excellent. my sister enjoyed making her own pancakes.

very good breakfast. easy access to freeway.

a very good breakfast, clean hotel, and the staff was pleasant

the manager went out of his way to make sure i was satisfied and allowedme an early check in which was very accommodating

breakfast, comfy beds, indoor pool supplied with towels and cheerful and helpful staff

great breakfast,very comfortable bed,large shower

the pool was a little chilly even though

great breakfast! staff was awesome! especially kellie!

just wish they had a hot tub and the pool was cleaner and warmer.

very clean and excellent breakfast!

the pool was closed, and i chose this hotel for the indoor pool

there was no breakfast available and the pool was closed.

quick check in, clean room, comfy bed and pillows, good breakfast, great staff service.

the pool area was a little bit hot

breakfast was just average

all everything was good, breakfast was good

there should have been some danish rolls, and more variety of breakfast foods.

could have better breakfast

trash was overflowing in breakfast room and needed to be taken out.

the pool was not open

the breakfast ia great

good breakfast and friendly staff.

breakfast attendant was slow in keeping up with the food

complaint would be the breakfast they need to be more careful with food temperatures with the hot foods

to mention the constant harassment of the homeless people in the parking lot between the ihop and the hotel is

next door was an ihop and a fairly large lot for truck parking. rooms were clean.

the 50-60 people in the parking lot shooting fireworks till midnight.

room could of been cleaned parking lot needed cleaning

the room smelled like stale cigarettes, and the parking lot was full of garbage

95 to be able to load money on to do laundry

guest services different breakfast

and i loved the kitchen

the breakfast was not good at all. the room was not as comfortable as i expected.

laundry room for guests which we used

easy access & hot breakfast

no hot tub, but we all enjoyed the pool

breakfast wasn't fully opened and pool had to make reservations.

clean, nice accommodations, excellent breakfast

friendly staff, clean room, good varity for breakfast.

nice atrium and great breakfast

breakfast was a challenge due to groups of students

the breakfast was amazing with so much variety

there is also a gym off-site that is available that is four star

the room and breakfast area were extremely clean and staff was very helpful and cordial

friendly staff, clean facilities, parking access.

easy to access, nice staff, nice room, free parking, good continental breakfast

crowded breakfast area.

breakfast bar

was real nice, pool area was good except water way too warm,, breakfast was good, lots of choices

parking seems to be limited for the number of rooms available

enough parking out front

ice and snow all over parking lot

had plenty of parking and it was easy to access major highway

i could barely see to shave no parking

down, pool was closed, expensive for what we got

staff was very helpful and courteous, and it was great to have an on site laundry for softball uniforms

nice workers, clean hotel and good breakfast, easy to get to

accommodations were superb, the front desk staff super friendly, the breakfast bar outstanding, and i would stay there again when in lee's summit

whirl pool and parking was great

staff !!!!!! the lady that made breakfast. outstanding

the breakfast(s) were amazing!! the staff ultra friendly and helpful!!

well designed! loved the kitchenette! staff was great!!

choices for breakfast

great location, clean,great breakfast and service.i would stay here again

the bar was loud

i also like the fact they have a bar in the hotel downstairs

pool

sushi bar attached was fantastic

the lobby had a bar area, a pool table and a sitting area

location, staff, pool and comfy room. southern hospitality in the beautiful midwest.

i didn't like that the pool closes at 10 pm. i didn't have a chance to go swim a bit.

staff were fabulous, hotel was very clean, and the hot breakfast was perfect!

breakfast

the elevator was extremely slow. the snack bar and the bar were pretty expensive.

full kitchen did not include an oven or an in-room coffee maker.

laundry facilities were very clean as well

the laundry facitily had a defective dryer however they quickly refunded and i believe they were fast

it has a kitchen

personnel were kind, knowledgeable and helpful, the continental breakfast offered was adequate but there was no gathering area to be seated with family or friends,

parking garage, clean updated rooms, felt secure and safe

very clean. friendly staff. close to breakfast places. easy access. great parking.

clean room and hotel underground parking was great for the storm that

not much parking available, no hot tub only pool.

friendly & professional desk staff, clean room, nice decor, good location, ample parking.

how clean and friendly the staff was minus one waitress at the bar she was rude

my spouse and i loved the late check out

was very comfortable and the facilities like the pool and gym were very nice

i love the convenience of having a bar and restaurant

the staff was extremely helpful and nice. there was guest laundry.

the room was clean and spacious. we enjoyed the pool and gym. the bistro was nice as well.

liked the gym !

comfortable beds, quiet, nice modern rooms, clean. pool and hot tub were great.

friendly helpful staff. spacious room. able to use pool with covid precautions on place.

the pool and hot tub

location was great in a very upscale area on a golf course

it had a small kitchen supplied with pans and dishes which in very handy during the thanksgiving holiday

next to golf course which gave an open feel to property

breakfast could have been a little better

since i was close to family i didn’t need the kitchen areas of the room

loved having in- room laundry and a full kitchen

laundry facilities were great

love everything the bed was soft the water was good and hot it had a whole kitchen with everything in it

washer, dryer and everything you needed in the kitchen

that the amenities, especially if someone stayed several days or more to have the full suite & laundry services a valued

nice gym with free weights, bench, cable machine, treadmills, elliptical and rowing machine

drinks at the verbena bar were excellent

great location. like the breakfast option. helpful staff.

soda at the bar was a bit much, and the bar is not open late

the pet fee was too high

very modern and clean. breakfast was nice.

breakfast was tasty, rooms are spacious.

the kitchenette was very nice to have

breakfast could’ve had more options for low calorie, vegetarian, high protein/low fat.

the gym, pool, room amenities and bed comfort were all appreciated

fully equipped kitchen, even a dishwasher

this place is beautiful, full kitchen in the room

breakfast was so so, good coffee.

location close to everything- liked that it was an outdoor pool.

pool was outside and not available.

hot chocolate at a breakfast bar

disliked that the pool was closed and it was not listed anywhere on booking or at the hotel

when we went swimming there was a mouse in the pool for a short time.

my kids enjoyed the waffle station

finally, the two hour late check out at no cost is definitely a bonus, thank you so much

we loved the pool and hot tub

the front desk and breakfast staff members could not have been nicer

parking was suitable, could view vehicle from room.

chase and got away from them

location for tractor trailer parking on side road

people were very friendly. the staff was all out cleaning rooms the yard and the parking lot

they charged 25 dollars per night for parking

parking was very constrained, and at first i wasn't sure where it was related to the entrance

it's right off the highway and there isn't a clear sign to guide guests to the parking lot, especially when it's dark

of a spike in cement bar to stop car when parking, car was severely damaged

big room, very good beds, plenty of parking space. good location in overland park.

parking lot is irregular

we wish they would have had a larger pool and had a hot tub.

there was a big soccer group there with a lot of kids

breakfast was very busy the day we were there and went above and beyond to get stuff for my

location was awesome and the pool hours were great for the kids.

perfect place for 2 adults with 3 kids. we stayed christmas night.good breakfast.clean.

chicken sausage at breakfast was awful!

breakfast was good and had a nice selection

was a beautiful hotel with a well-equipped fitness center

location and very clean, great breakfast and friendly staff - i believe his name was ben but extremely nice young guy who worked

morning breakfast was very good with good

bring your own hair dryer. they have the little slow ones. pool was out of service.

was next to guest laundry

everything but the pool.

i arrived on a friday, the kitchen stove top was filthy

breakfast was hot and delicious also the breakfast selection was great

very clean. staff was great. nice breakfast.

friendly staff, easy to get to, clean room, convenient laundry facility

such a comfortable bed, very clean all over the hotel, and the breakfast was great!

very clean facility staff very friendly pool extra clean breakfast was great

it had an outdoor pool (off season) but not a hot tub which i apparently missed on the website.

we found it to be clean, accommodating, and the breakfast was pretty good

pool was closed

laundry facilities came in handy

indoor pool/hot tub would have been lovely

staffs very very nice, very clean in facility, room very comfortable. breakfast also very good.

large, comfortable room, friendly service, and tasty breakfast.

space and full kitchen.

breakfast was great lots of opinions the bed was heaven so were the pillows the staff was excellent

we laughed at the kitchen supplies

outdoor pool

even though suites is part of the name, i was pleasantly surprised by the full kitchen.

rooms were extremely spacious was not expecting to have a whole kitchen in the room

our room had a kitchenette

full kitchen and very helpful staff made me wish i was staying longer

there was a kitchen and the sofa folded out into a bed as well

adam sandler concert and the summit bar and grill that was in the same parking lot as the hotel

unfortunately, ada parking fills up fast.

had free parking

discount given at local good restaurant, summit grill just a walk across the parking lot

of parking for truck and trailers around back

room was large and had a nice kitchenette.

no pots or pans available in the kitchenette

no kitchen supplies due to not having dishwasher

kitchenette in room but nothing provided to be able to use it

great location, comfortable bed, kitchen and full sized fridge, friendly staff at check in

location, staff, outstanding breakfast!!

number r32 which is garage level floor where gym and utility rooms are located

room alloted opposite to laundry room and lot of noise was coming, water was leaking from fridge or somewhere, asked for

breakfast at this hotel is phenomenal

rooms, friendly and helpful staff, great location, plenty of on-site amenities like laundry and gym, and an excellent breakfast offering

it was ok better breakfast

about breakfast i find all i need maybe they can add more selections in the future

good breakfast

so many things for me to list it's unbelievable let me tell you that they have a breakfast in the morning with a waffle maker orange juice on tap cereal clean area always every

the door to laundry room locked early

breakfast

eggs at breakfast would be great and good customer reward kinda program

missed breakfast

complaint at breakfast but i personally don't eat too much cereal or sweets so i would have enjoyed scrambled

breakfast selections

our daughter had a blast in the pool

the breakfast was great

the breakfast and not a very good door lock

the breakfast was okay, but it could have been a little better

i called a couple that had 'indoor pool' - but no spa

the pool, breakfast, comfortable beds, great shower/tub,other guests.

kids had a great time in the pool

there was mold in our room and my kids went home sick. we’re denied a refund.

when we go into the room, my kids had to use the bathroom

kids had a great time in the

check in went smoothly thanks to a quick response from ryan, who also arranged a much appreciated early check in for us

the booking told us that there was a shuttle, but when we got there, they said they didn’t offer that service

shuttle service

we also appreciated the shuttle to go to dinner

staff was wonderful. shuttle driver great. no issues,will stay again.

i worked out at the gym once and it had decent equipment and i was all by myself, i liked that

there weren't any gym wipes or cleaning sprays provided

i wish they would have a bathroom scale in the gym

was an on-site bar

breakfast was decent and location to kansas city was convenient

i requested a laundry bag and was told they don’t have them

loved the work out room and the free laundry

called a week prior inquiring about late check out

pool area was open, even though we did not have time to use it

the pool was out of towels every time we went down there.

i had issue with my amtrak train. they gave me a late check out no questions asked.

mostly just picked it because they allowed dogs and had parking for our uhaul

love that there is a fridge and kitchen space

no coffee maker or any plates or utensils in the kitchen

we get a lil breakfast brown baggie and coffe to start the day

only complaint i have on the whole deal is it said it provided breakfast and we were thinking a good breakfast

the hot tub was amazing! and the breakfast was fantastic as well as the staff!

quiet breakfast laundry large room

was a big variety for breakfast

pool and hot tub were undergoing maintenance and the printers at the business center didn’t work

the pool was just right for a quick swim

breakfast was a hunnybun and cereal no milk, and a banana

no eggs for breakfast

laundry facilities were adjacent to our room

lot , neighborhood is safe convenient restaurant on same lot and quick trip both just a hop skip, laundry room pool the continental breakfast your kids will love you for it , and the owners are the

was a little disappointed with the selection of breakfast foods provided

great staff, clean and great breakfast

room was excellent with a large bathroom and a great breakfast.

covid19 closed the pool.

the pool was a lovely way to wake up in the morning; the only recommendation i have is for the hot tub

staff was really friendly. breakfast was great

free laundry. room was very modern and sleek. front desk people were great as well

moving on i went to do laundry and out of the 7 washers only to were working i put my stuff in downloaded the app the

more for extended stay so had more room amenities such as a full kitchen, which we didn't need

the kitchen was really nicely equipped

cleanliness, wifi ease of use, exercise machines, kitchen glasses and bowls

the parking was a little sparse and felt a bit run down, but we had no actual problems.

limited parking that is convenient

parking was not ideal and the pool did not have towels the morning we went to sit in the hot tub

the parking lot was small.

from the convenience of parking, ease of check-in, friendliness of staff, clean room and comfy bed

before breakfast, so i don’t know

breakfast area is well stocked with a good selection

friendly staff and the organization they have for the breakfast

the breakfast was great

they allowed us a late check out do to cold weather and timing of doctor appointment

we picked this location be cause his father works at saints bar and grill, right down the street

had to clean hair and something brown out of the tub and throw away a used bar of soap with hair on it

from the sales department, and gave us and other guests some nice perks - breakfast tokens and laundry detergent at no charge

appreciated the late check out

the decorum, it having a bar in the lobby and the food accommodations.

i think. the over all experience was good. breakfast is a little week. but coffee amazing

a pleasant stay the room was clean they have dishes ,pots, pans ,and utensils you can use , their kitchenette was perfect to cook a few small meal

'grab 'n go' breakfast better than most

it's clean and the kitchen is beneficial for a long stay

laundry is dirty

the staff was wonderful, very friendly and helpful! great location, nice pool and hot tub.

clean excellent food and drink. nice swim pool. all good

our kids enjoyed the indoor/outdoor pool, and that there were towels available in the pool

pool was separated

the fitness room is cozy but a great option to stay active

it had a swimming pool

no hot tub, bigger pool

kitchen in room. breakfast was decent.

very friendly, nice amenities and kitchen, breakfasts, and the evening snacks/wine.

you have to take out your own trash and dirty laundry and put it in the hallway which smells really bad

the kids enjoyed the pool and the adults the hot tub

loved desk set up which allowed me to connect to wi-fi and work as well as enjoy pool with

breakfast was good, beds were nice

staff was excellent, rooms clean and comfortable and the breakfast delicious

breakfast was good and the bed the nicest i have slept in for a while

availability of snacks and the breakfast area was the nicest i've seen in a best western

free continental breakfast was great

breakfast was great the swimming pool was a little cold that was very comfortable

open working pool

breakfast was great the swimming pool was a little cold that was very comfortable

clean. breakfast was very good. parking was adequate. staff was helpful.

room was spacious, the pool was great, the breakfast was good, and the staff was nice and kept the room clean

thank you for the laundry room

clean, kitchen with stove top burners and full size refrigerator with icemaker, and dishwasher

free laundry

great room, attentive and helpful staff, excellent breakfast

the comfortable bed!!! the quiet environment. different selection of breakfast....

the breakfast that was served was very good

the breakfast is amazing for the price

clean & comfortable. staff friendly. decent breakfast as well!

from checking in, breakfast, pool, conversation between the staff, their concern for our safety with the bad weather to

this hotel is amazing the staff is friendly and the heated pool was a bonus. rooms were clean

the spa would not bubble

i liked the elevator and the indoor pool

staff was very friendly and helpful, the room was clean and comfortable, the pool and hot tub were very relaxing, and the breakfast was much appreciated