nice pool

was nice and clean. staff was awesome. free breakfast. would stay again when in the area.

breakfast and location is conveniently located next to the highway

nice hot breakfast

breakfast was very good.

pool could have been deeper, but it was 6ft, and that is very good for a chain, non-luxury hotel

did not have breakfast

the pool was nice

breakfast options

breakfast was good and pool was also very nice

breakfast was good for the price i paid for the room.

the prices and the breakfast

breakfast is poor

the lobby and breakfast area have been recently upgraded

there breakfast was simply terrific

great breakfast options

wonderful hotel. great breakfast. dinner there nights of the week too.

good free breakfast and coffee with hot and cold items, and even included a free hot dinner

i appreciated the free laundry room (good quality washers/dryers)

fitness room; outstanding breakfast; very nice kitchenette; outstanding laundry room; bed is very comfortable

bad breakfast

the pet fee was fair

it was very family friendly and the breakfast buffet was great.

our room was at the vending, laundry, ice area

place was nice and clean looking and the pool area was nice, and clean

the room exceeded our expectations. pool was clean.

amazing stay. very clean, very friendly. nice pool facilities.

small but very useful gym

we liked the extra large rooms (suites) since we are a large family (6 kids) so there was plenty of space in our 2 rooms for everyone to be comfortable

only thing we didn’t like was the hours of the pool closed too early

breakfast could’ve provided different options. there wasn’t anything wrong.

nothing except the bed was so comfortable i fell asleep and missed using the pool...grrrrrr. lol

the pool said it was heated but it wasn't working

i love the breakfast it's absolutely amazing everytime

pool was cold.

was no ice in the ice machine, the pool was small, no hottub and the breakfast bar was out of a lot of the food

size of pool was small

double bed rooms are big with couch area and kitchen

a stay a another hotel, the breakfast was terrible

breakfast is good

i didn’t use the gym or pool but they looked great

breakfast had a great selection of hot and cold foods

they were kinda tight with the kitchen towels which i got refreshed for 2 days and the other two days they told

clean room. good breakfast.friendly staff.

had my dog with me and i chose this hotel because it was pet friendly

hotel i have stayed, had hot breakfast, egg, sausage, waffles, plus cereal, and pastries

a breakfast,coffee machine and air dryer in the rooms

not much of a breakfast, cereal, and muffin, coffee, orange juice

the breakfast options were a little disappointing but overall the stay was good.

breakfast was mouth watering

lots of little kids running around-in the bar area-which felt strange

a little goofy for ingress and egress, wish the pool was indoors, otherwise all good.

clean, staff friendly, great bar area, room modern and clean, bed very comfy

the lounge & bar connivence, love the room decor

the bar was also very expensive - we paid $40 for 2 drinks

laundry facilities, staff at front desk, location convenient vnñ

nice fitness room, as well as free self service laundry

also there were free laundry rooms, all you needed was detergent

rooms are roomy without extras, bed comfortable and love having the kitchen.

clean, size of room, having a kitchen area

fully stocked kitchen area in the rooms

breakfast left a little to be desired

i thought breakfast was excellent from the quality of the quiche to the old style bagels

breakfast buffet was not really a buffet, more like a deluxe continental

breakfast-eggs and sausage were rubbery

the indoor pool was pretty cool in its temperature, so be forewarned

dirty , pulled back the covers to see someone hair in the bed the shower had a used bar of soap

i love the idea it has a pool and fitness center

no breakfast. have a small food venue for purchase. do have a bar with cocktails

i love the idea it has a pool and fitness center

enjoyed the breakfast each morning we were there

convenience, great kitchen and layout, nice bed

staff was friendly and helpful, room was a great size and comfortably furnished, bathroom and kitchen were well stocked

great breakfast

the breakfast

the rooms were super chic and comfy, kitchenette was a bonus.

bed comfortable, kitchen wonderful, bathroom was also wonderful

loved the kitchenette and the big room.

the price and location and onsite laundry is great

property is very clean and the rooms are very nice and the room has a full size refrigerator and kitchen and the front desk agent at night is very profesional and courteous,thank you for a very

gym not 24hrs

the breakfast was excellent.

was not there long enough to try the pool or gym. as far as what i saw, all was good.

kids friendly

they were very accommodating, and welcomed my husband and kids later in the week

but if we had been traveling with our kids, we wouldn't have felt comfortable taking them to the pool with all the lonely bro's getting

best hotel breakfast i ve ever had. everyone i interacted with on staff was superb.

the rooms were a good size for kids. the elevators were fast and quiet. the hotel was clean.

open area down by the pool has a grill, chairs, a fire pit, and picnic tables

choices for kids were lacking

plenty of space for the kids and dog

pool open

the hotel was clean staff was friendly breakfast was nice

wished that the pool was either indoors or a heat outside pool that was open year round

it had a separate sitting area and gave us extra place to sleep. breakfast was adequate.

pool and hot tub wasn’t working.

but the pool was nice

pool is too small to swim in

old noisy aircon, pool out of use

the bar should be in it own room away from kids view

fitness room

the fitness room

pet fee being $40 for a small non shedding dog

fitness center was not adequate, only one machine

$40.00 pet fee

loved the pool and hot tub

room was very clean. breakfast was very nice. staff was very friendly.

the staff was friendly the breakfast was great. the room was very comfy.

breakfast- waffles, biscuits & gravy, eggs, sausage & lots more

very chill. wasn't disturbed. friendly staff great breakfast

housekeeping wouldn’t let me use the vacuum cleaner told me to go to laundry room and get that one and it was broken so my dog hair piled up in the corner

they didn't have breakfast

breakfast was coffee and very small honey buns and a few very small blueberry muffins

having breakfast

wish had more choices in breakfast but no complaints.

dinner, drinks and hot tub and pool were awesome perks

unreasonably high pet fee that was not explained in advance

convenient, quiet, nice breakfast and friendly staff.

location, excellent breakfast, clean comfortable rooms.

the breakfast spread has just about everything you would want

you for your service and it's not an inconvenience very nice guy at that time also i asked for a late check out he said light check out till 11:30 i said well is there anyway i could get the 12 he

small pool looked great but didn't

i hated that the pool is closed. that was 1 of the main reasons i booked at that location

pool was messed up ud83dude1e

the pool was nice and warm and the room was big and clean

parking was great

super easy to find. great parking lot for large vehicles.

difficult to find a closer parking spot

was nice and close to parking lot

great location and easy access to knoxville. huge parking lot. good breakfast

convenient, adequate parking, clean comfortable room, very quiet, breakfast was good, adequate plugins

breakfast was supposed to be served until 10

nice morning breakfast. staff very courteous. laundry room clean room orderly

early check in was amazing, we were able to rest after our drive from fort smith

i almost forgot…laundry facilities permanently closed at this location

hotel was clean,has a nice gazebo,seating area with fire pit, pool and free breakfast

amentities...gazebo, firepit, ev charging, laundry and pool.

clean, easy to access and nice breakfast in morning.

gym and breakfast area was closed for renovation

outdoor pool was nice too

loved the hot breakfast selections

we were comp'd for the breakfast but it wasn't great.

breakfast was much better than most!! room was exceptional

cleanliness and wide variety of choices for breakfast!

breakfast was fine but the entire breakfast area was very cold

didn't like the breakfast

advise that they add a handrail to the pool steps

didn’t swim in the pool but it looked very appealing

booked a room that was supposed to have pool view and mountain view was placed away from said

room was nice pool was nice

the young man that worked the front desk did a great job of preparing breakfast

pool was not opened

had a great breakfast

pool was not open and did not say this on booking

breakfast was really good

what breakfast? coffee and breakfast bar a joke

the bathroom light above the sink was out and the pool was small and dirty

since i stayed five nights i was able to buy foods for my breakfast

there was no breakfast

it was clean the pool was nice the lady at the desk was having issues with an attitude

rooms, extremely professional staff, plenty of breakfast selection, went out of their way to make sure we had a great stay

the pool was nice and clean as was the rest of the surroundings

i wish the pool was a little cleaner that would have been nice...

the pool was not open during my stay. they had put to much chlorine

excellent location wonderful staff really clean rooms great swimming pool

the pool was to cold.

hot breakfast, turkey and pork sausage but sadly no bacon

the breakfast buffet was excellent

breakfast and coffee was good

that i can park my full truck and trailer

gym had a water bottle filler

breakfast was just honey buns, crackers, or pop tarts

breakfast (danish) had nothing to drink but coffee

hook up for boat but had to park it over curb in grass, rough on trailer

breakfast was packaged cinnamon roll and coffee.

the breakfast

kitchen needed to be deep cleaned and there were stains on the bedding- everything else was perfect

more options for breakfast.

breakfast

breakfast could've been a little better.

internet and lack of breakfast!

parking was a little limited for those who are pulling a trailer along.

apparently a dispute between property owners and there is a gate leading into the shopping center parking lot

staff were friendly. pool was cold but operational. food was decent. parking was easy.

parking, entrance to property, the smell, the room

small parking lot

breakfast could go to 10:00 am

laundry area was

bed, room, gym. all new

breakfast was fantastic

pool was clean, room was clean, staff was friendly and prompt,

door keys would not open the pool

the staff was very friendly and to my surprise, the breakfast was pretty good

comfortable bed and pillows great breakfast selections

very nice hotel and breakfast

check in and out was easy and breakfast had a good selection

full hot breakfast. 1st one all week.

breakfast was very good and it had a good selection of both hot and cold items to select from

the fitness center barely deserves the name, and all the equipment (what little there was) had a grimy

there was a full hot breakfast available; it's good to see hotels are getting back to this again

heavier weights in the fitness room would be nice

there is food and a gym even though i didn’t use

clean modern design, large room comfortable mattress , good coffee &breakfast , a nice bar & lounge area outside seating with fire place , free

the pool and gym excellent

the pool is beautiful and so is the outside

breakfast was an issue

pool and no complimentary breakfast.

friendly staff, great starbuck's coffee bar and cafe

really no true restaurant or bar at facility

the pool was way too small n that is why got that particular hotel

kids loved the pool

pool was not open yet, even though it appeared to be ready

the beds and free breakfast

the bed was the best,breakfast was very good,staff very nice

breakfast was great, nice selection.location was good for me

getting worn) pool was clean, rooms were clean, great water pressure, beds were comfortable, breakfast was excellent (i did not expect hot food) all staff i encountered were friendly and

it had plenty of parking

decent parking when the hotel wasn't full

ample parking

lights not working well in parking lot

location and parking

good breakfast

they provided a bagged breakfast during the covid-19 quarantine

was a little tight with the kitchen at the entry and next to the closet

easy access, friendly service, good breakfast

it's nice to have a small kitchen and plenty of trash cans available

laundry is expensive and dryer needs to be cleaned

hotel had a pool, luggage carts and a gym that were available and very modern as well

was expired food left in the refridgerator empty cig packets and the room smelled of old laundry

the room bog and nice has pool

were right next to the gym, and there was an odd connecting door between it and our room; every time someone used the

daily pet fee seemed a bit high, but given the fact that many pet owners are not considerate and

gym needs lysol wipes to sanitize the equipment after use

no change machine in laundry room

was very surprised and unhappy that i was not made aware of the new policy charging for pets-even though i made my reservation with the knowledge that we had a pet

00 more for a pet fee

the parking situation

parking lot was some distance from hotel. required lots of walking.

able to check in, drop our luggage off then get dinner and drop off our rental car across the parking lot

parking distance

parking was a long walk but was free.

breakfast was included in the price

breakfast was good

continental breakfast was great, staff was friendly and the room and hotel were very clean and new

close to airport & nice breakfast.

fitness area was good and also quite clean

shuttle service and the staff was great.

loved the pool and hot tub being open 24 hours. food was really good. room was clean.

on sight laundry is a bonus

we did not use the breakfast area.

hot breakfast items were depleted on my 3rd morning there

pool hours were great and had wheel chair assist

the gym was excellent, fresh towels, cold water, everything in excellent working condition and very

excellent breakfast. nice desk person.

good they have laundry facilities

love the customer service. the rooms was nice and cozy .. grandkids loves the heated up pool.

room was nasty i had stink bugs in my room the whole weekend and made my kids freak out on it

free airport shuttle available to guests

extremely close to airport. free airport shuttle. friendly staff. clean.

very clean, courteous staff, breakfast was good! bed was comfortable as well!

shuttle service from & to the airport.

liked the complimentary gym & laundry facilities

the kitchenette had everything we needed, even cookware

cleaning solution was to strong, brought out allergies, the pool wasn't clean and the hallway was not vacuum

person at the counter is the one who drives the shuttle to the airport, so we had to wait to check in, for that person

i also really liked the the little kitchen that was in our rooms

beds comfortable. nice size room. pretty hotel. pool was great for kids.

convenient shuttle service to airport

you must update your shuttle service on your site

shuttle from the airport ended at 11

lobby and a fitness center that was open by appointment

pool was nice. room was great! close to lots of restaurants

furthermore i enjoy the amenities such as the kitchenette with dishes provided

pool

i loved that the place had a full kitchen, the cabinets had plates, bowls, pots, cups, toaster, strainer and there were silverware

the pool was already closed.

the inside pool wasn't heated.

of all, i booked the room for the heated indoor pool

the pool looked nice and clean

we appreciated that staff accommodated us with a late check out

breakfast was awesome, location is perfect for our needs, able to get to and from the places that

gym needs some wipes and water.

breakfast very limited but understand due to covid

breakfast is great but is not being served now due to covid but thatâ

the breakfast area was also clean and well maintained

and a couple dumbbells was a great feature being a strength fitness person, no having to find a gym during my long extended stay 2-3 months

again nobody was in the office and i used the call feature and was asked to leave the keys in the laundry room next door

having a full kitchen was nice too and if we were staying longer we would of utilized that more

min from knoxville airport safety - in a good area cleanliness - excellent staff - very friendly breakfast - continental ok affordable

liked having laundry on site that we could use

breakfast was fine. room was very clean. price was very affordable. location was great for me!

evening shift desk clerk was kind polite and efficient i had booked my room from a grocery store parking lot 6 miles away by the time i reached it

parking lot wasn't well lit

of cold water only completely disappointing after a hot day of traveling the door exiting to the parking lot did not open nor close easily

parking lot smelled like pot

stains on mattresses, stains on chairs, tub had hair in it and was yellow and drug dealing in the parking lot

convenient, clean, small, parking, beds were sooooo comfy!!!

room with comfortable bed, large tv screen, microwave and refridgerator, easy parking, nice

parking

friendly staff with an easy check-in. there is plenty of secure parking.

parking is easy and spacious

breakfast was great with a variety of options.

good breakfast. good location just off the freeway.

the breakfast was also good

front desk lady who was making breakfast refused to make anymore sausage or eggs for us even though there was still 20 mins of

location was great. didn't have breakfast

clean and comfortable room. good breakfast.

clean. convenient location. good breakfast

breakfast was ok but wish it had more options to offer; such as oatmeal with all the toppings

super convenient in and out great breakfast

breakfast for travellers leaving before 6 am

kitchen as everything pots pans glasses cups plates

breakfast was a little lacking, but we had a full kitchen in our room…

wifi a little slow breakfast was good

i was surprised at the mini kitchen, since i had never stayed at one before

staff, the kitchen in the room but especially the bed, it was very comfortable and the pillows were

very clean, beds super comfortable, rooms weee a good size, breakfast was good

staff was so nice to me an my family especially the kids and they where so helpful no matter what we needed they remembered in a timely fashion an

only thing in the gym that i wanted to use was the treadmill

reason for going was so the kids could swim, and adults use the hot tub, the pool was freezing and the hot tub was not

good breakfast

it had a pool

sadly, only yogurt for breakfast because of state covid19

pool needed to stay open longer

room was excellent breakfast was amazing. enjoyed everything

in room heater was loud, eggs were cold @ breakfast

customer service, offered my kids snacks and water they loved that

they let their kids run, jump, slam doors until 1am

fitness center very small and pretty basic. i did not use.

breakfast was hot and delicious

pool and pool area was very well kept

the lobby was very inviting and honestly we spent majority of our time enjoying the pool table and games the facility provided

my wife and i also used the gym and it was well maintained, which to us was important as we've seen other hotel gyms with

an outside pool , hot tub has only inside pool 4feet deep.

clean room, great breakfast selection, free parking, gym and pool

wish we could have stayed longer to use the work-out room and pool

breakfast was good

breakfast was great; good selection

breakfast was great

reception was very kind. the rooms were clean! the rooms were big. the pool was open.

no breakfast tea in the mornings.