parking lot was a pain having to use two different elevators

i loved the valet service for parking and the man who helped us get and carry our luggage up was soooooo sweet im so sorry i

suggestion would be more parking dedicated to hotel guest or for check in only

parking was easy and free

the parking lot is small and crowded

guest hollering at their kids

very clean, had a kitchen area

to beach, front and back side, elevator ,walk in shower, kitchen space fridge pots and pan available for cooking

upstairs neighbor that had noisy kids

lots of loud people hanging outside and kids left unattended in the room above

also the pool had green mold around the edges

wasn't offered breakfast! the staff was very nice.

the rooms where clean and the breakfast was delicious

location is great didnt eat breakfast

the area was nice and quiet the pool and the room was clean we enjoy the stay

pleasant staff, secure, nice room view, fun casinos, ease of parking & great value!

not good for valet parking also a long line & not clear on what to do for

everything including valet parking and them bring my luggage to my room

long delays in valet parking should be corrected. hire more valets!

easy in and out from i-10, pleasant high floor room, efficient valet parking and bell service

didn’t like that they were so many kids in the pool after dark we had a front room and there were a lot of kids in the pool after 10

that the pool wasn’t open 24 /7

breakfast, no good deal

the pool and fitness areas were closed

fitness center not opened

huge family reunion going on! kids were everywhere.

the pool was not cleaned and pretty

rude even the front desk manager ,they acted like the 4 rooms that i reserved for myself and my kids was

even got the option of what floor we wanted and ended up right next to the pool which was awesome

everything from room, staff, breakfast, pool, everything was great

i book my room for city view and the only thing i would see is th parking lot

could use more parking

parking was ample

was too many empty parking spots for the electric cars ,like 8 that other people could have parked

the sparse parking

laundry facilities were very inexpensive

unable to use pool as it was empty

patio/gym

room & gym & free breakfast were all top notch however - great hotel chain

the staff was wonderful pool was nice and a great location.

small but well equipped gym and breakfast was good as well

the breakfast is ok just like what you expect as a continental breakfast

they put us on 4th floor and people were complaining about the kids.

location cleanliness pool

breakfast was nice and enjoyable. the employees was very pleasant.

the breakfast for my kids

there were a little noise during the night from kids but it was understandable.

only thing i would have wanted was water at the breakfast

really everything breakfast room pool

the breakfast was very enjoyable and the room was neat and clean

the distance from parking garage to checkin

easy in and out of the parking garage

parking.

parking garage, difficult getting out...confusing

easy assess from the interstate, parking was great and convenient

amazing breakfast

the bar was good

breakfast, great choices

pool, nice gym, very friendly staff

laundry was out of order

my family and i had a wonderful time the pool area was well kept and they had towels available

u need to heat the pool october- march..

the pool could have been bigger.

a room was not made up no towels no person that check out when we wanted to buy a beverage the bar was not open because there was no staff to staff it poor for a hilton i will never stay here

to be honest, no. maybe it would be better if the pool was open later or through out the night.

the pool was really nice and the room we had was beyond what i expected

didnt have time to make it to pool

the staff, the gym was amazing, and the room was great

i'm definitely going back when the pool is open

the location it’s amazing too, beach, fast food restaurants, casinos, restaurants, gas station, all of those are very close to the hotel

breakfast can be better

the breakfast and pool

was clean, location was in the middle, staff was super friendly and the free breakfast was fantastic and well laid out

breakfast and having a gym

the view, the pool, the staff, the location and service was great

safe and well lit. easy self parking.

closer parking

luggage carts weren't avail for self parking in deck. hot water in room was slow.

it was clean. people were friendly. good parking in covered garage.

not getting a closer parking spot!

frank and michael at the bar were awesome

only thing needed was ash trays on the balcony and by the pool

very clean staff was great and the bar was wonderful

very clean. the hotel smells like a spa ! bar and restaurant was great. best food and drinks

the bar is the best on the coast

no inside pool

the facility was super clean, in a great location, quiet, and the extra amenities (pool, jacuzzi, fitness room & complementary breakfast) were awesome

the fitness center was disappointing - all cardio equipment worked (good), for weight had a machine

the breakfast was really good and enjoyed the fitness room after my meetings

can do better with the breakfast not enough on the menu and the orange juice was hot and the coffee was warm not hot

pool was a little cloudy but the kids enjoyed it anyway

the breakfast was good! the location was great!

pool needed to be cleaned more

the breakfast could be better the eggs over cooked the gravy can be better.

laundry facilities on 2nd floor were frustrating mostly the dryer took forever to dry two loads

only complaint about this hotel was that the pool was a bit gross - there was slicks of muck in the water that definitely were unappealing and

it was to cold for the pool!

the breakfast in the mornings were great, the staff was awesome and location was perfect

the air conditioner was great! good breakfast choices. very good shower head.

we only had two so we borrowed some from the pool for the kids to use

the pool was not in use and very ugly looking.

got up too late to eat breakfast

i prefer a real breakfast instead of continental

free breakfast....staff very helpful and accommodating

comfortable beds clean pool

ample parking and nice room

check in, breakfast, parking

parking is good

pool closed, parking is a mess with boxes stored in parking lot

kitchen was clean, workers were friendly, hotel clean. parking area was convenient.

the breakfast wasn't all that good.. you only had breads.

protein options at breakfast.

breakfast proident

breakfast is always great

and idk how you get a laundry room to smell so good but it sure does

the breakfast

they stopped serving breakfast at 9. most hotels it’s until 10.

breakfast items could have been a little better

yeah there was no breakfast

no breakfast

booked a huge block of guests over the weekend that virtually took over the entire pool area and breakfast area

the staff found it funny and didn’t care about me having kids and the fact that i said that i was not going to stay there

3rd floor had kids running all over the place you can here them on 2nd floor and alot people complained to

the fitness center contained broken equipment

bed, bathtub faucet hanging, elevator didn't work, kids running the halls late past midnight

pool had cigarette butts in it and my room 327 above the bathroom door had black mold

great location to the beach and casinos.

the staff was friendly. just across the street from the beach. early check in.

it is close to the casinos

decent laundry facilities

the location was awesome in between the malls an casino

the parking lot was a bit small.

parking is tight!! only have a issue with this because i m a car guy!!

parking was not good

people parking in handicap not handicaped.

not much parking. hard to find a spot when the hotel was busy.

clean, nice linens, great breakfast.

bed was uncomfortable, and the kids above us made too much noise.

the loud noises of the young kids with their music and yelling

economical clean and safe the staff was friendly and courteous the breakfast was delicious

for couples to stay but i wouldn't want to bring my kids there

the pool was a lot of fun, and it was clean

our spa tub

breakfast was good and everything was clean.

hotel pool was clean and very well cared for

it’s was in a perfect location. the spa tub in my room was the best thing ever.

the clean pool and room.

staff was really nice it was clean and comfortable the pool was clean staff was very helpful i'll definitely stay there again and recommend to anyone

pool was green .

the pool was nice and the surrounding area was clean and taken care of

the pool was very clean!

the breakfast was less of what i expected

constant music at the pool that echoed to our room even at 6am

great breakfast

didn't get to enjoy the bar due to being closed

a great time here was close to great places for the kids

i’m handicapped & sandra helped me with breakfast & opening doors for me and was so friendly & pleasant

everything we need was centrally located & the pool area was a great place to meet new people

breakfast # got what i paid for ?

kids loved breakfast and the staff was very friendly

salt water pool was a bit small for the # of little ones at the motel, but it was a

they even provide towels by the pool for your use

breakfast room with a view of the beach

the pool was cloudy. but everything else was great.

the pool and the free breakfast

continental breakfast

as there is usually a lull in business travelers plus summer vacation time for many is over as kids are back in school

walking distance to waffle house, treasure bay casino and a couple other restaurants

buffet next to hotel in the casino has cheaper breakfast than the waffle house in front of hotel

the pool was great for the kids i brought with me

great spot for taking the kids.

very convenient next to the casino

staff, location was great so beautiful and the room was so nice with the pool view

i can understand charging adults $29

in the blu den restaurant and bar our server was so friendly and nice

that i didn't win more money. the casino is a little bit crowded but not bad.

the casino drained my bank account.

on site, pet friendly, directly across from beach, souvenir shop next door, pool on site, and laundry on site

ergonomically designed to maximize space, nice amenities, laundry on site, pet friendly, quiet

was a small room but very cute with two beds and clean and it also had a laundry room that was very

the pool was great

staff, price, location and pool.

the water park was very nice

server at the wine bar at breakfast was not attentive and several persons walked out without being acknowledged

pricey drinks, snacks and food. need golf carts for guest to be shuttled to water park

my kids enjoyed the waterpark

easy check in, big clean rooms and water park was fantastic

from the front desk to the housekeeping and the people in the kitchen

i loved gina and the breakfast

never ate the breakfast.. room was equipped with a kitchen

was perfect size for our family, kids had a blast in the pool

never ate the breakfast.. room was equipped with a kitchen

parking. i am handicap and when i got in around 2 or 3 i had to park far away

parking was limited due to people with boat trailers and car trailers at least 18 to 20 spaces

the people with trailers attached to their which left limited parking for others.

staff, well lit parking lot, and quiet halls

parking was a problem in you came in after 8 or 9 pm

the heater pn yhe swimming pool was not working.

kids running threw the hallway playing and being loud

breakfast was not available at this location.i

i like the rooms and pool and gym area.

made the reservation for 1 adult and two kids, but was given 1 king bed

the pool area was very nice

great value, very clean with helpful staff, breakfast was good and well organized

next to the main highways and the pool

awesome as well staff very friendly they had clean rooms bathroom and extra amenities like the pool

the breakfast was very good

bigger parking lot

parking

the parking.

plenty of parking

tub n parking lot

was provided with a decal, reception explained where my room was where breakfast took place, advised that the gym was not operating at this time, called me whenever a

amazing breakfast. quick, efficient check in and out. comfortable room.

gym like new bit only a few machines

the pool was closed due to covid , however many outdoor tables

breakfast and service was on point

garbage around the walkway areas and the pool had garbage in it

pool was small and always over crowded and they don't offer any breakfast and you have to pay for

i like the service we received from san. she was awesome. and the pool was great

had a place to sleep, close to the casino.

pool

the pool needed cleaning

quiet comfortable clean breakfast

pool was great

how they charged me 20$ for late check out when i wasn't checking out but was staying over

i did not eat breakfast. the room wasn’t clean so how clean was the kitchen?

i didn't like that there was no fruit or yogurt for breakfast.

everything the breakfast

the pillows were stiff & hard & very small in size. i saw no spa or gym

gym and when i checked, it was very nice to me at night time it was a lady with blonde hair

breakfast was just continental but it was as expected

location, breakfast, service , staff & shuttle bus drivers

breakfast buffet was off the chain

the breakfast wasn't included with the hotel package stay. you had to pay for it.

water in the pool was to cold

the indoor swimming pool

kids enjoyed the pool. good location

breakfast was small and cheap

i only wished i had time for the pool it was super clean and nice definitely will be back again and will rebook a room

loved pool

i loved the pool the most during my entire stay. staff service was very friendly.

was hair and some kind of goop in the spa tub

not a swimmer but maybe extending the hours for use of indoor pool for my kids would be super

the spa tub is really nice

and the breakfast was delicious, and everyone was so nice definitely would stay again

staff were great , went over and above . room was clean. breakfast delicious .

it was okay just some kids running all night

the location worked for us. right off the interstate and close to the casinos. price good.

very noisy. kids were running up and down the hall. guest talking loud 2 in the morning

understand that the standard breakfast was not an option, due to the pandemic

breakfast and the attendant was exceptional

indoor pool was good also

great room friendly staff clean great breakfast will definitely stay again

and gym very well equipped and in nice condition

didn't like that we were right next to the kitchen area that prepared breakfast

staff, cleanliness and the breakfast was good

pool was too cold but it is still early in the season.

it was very clean. the breakfast was great.

the overall experience was amazing. from the staff to the stay. the kids loved it.

pool was clean, staff was very friendly and helpful

breakfast time, it was a bunch of kids there for a football tournament running around the dining area

water from pool in elevator which couldn't be helped

the separate bedroom from the kitchen/living room. clean and well supplied.

staff was friendly and always helpful. very clean. kids loved the pool

breakfast was awesome with different options each day

1st location had problems with no water in kitchen and no hot water in bathroom

everything, the cleanliness of the entire hotel, the pool, the view..everything was perfect.

cleanliness, breakfast and staff

no laundry for guests

breakfast lady was so friendly

our room was very clean and their breakfast is amazing

near a truck stop , 2 cars in the hotel parking lot were broken into and possessions scattered in parking lot

i liked everything about the room the parking lot and the fact they have a laundry mat.

easy access with good parking. basic standard rooms.

parking, room size,amenities in the room. tv channels.

parking is bad

the pool was inside

it was clean staff was nice i just hate the pool was being renovated

to extend breakfast time to 10

didn't receive our new clean towels after we brought the dirty ones to the laundry

breakfast was very good, bed was comfortable! there was a 20 pet fee i was unaware of!

my only issue, and this is minor and reflects my gym rat mentality, i would prefer more equipment and a larger fitness center

pool overlooks the beach as well

breakfast is delicious as well as the hot cookies they serve you upon arrival

there have been over 100 million visits to gymns and fitness centers since the outbreak of the coronavirus and there have been less than 150

the pool was nice. the room was great as well.