the pool area could be a little updated in my opinion but the kids enjoyed it

my kids swam the first day

very hard working staff. best hotel breakfast

room was very clean, great breakfast and staff was nice

great free breakfast included in stay, kids loved the pool, room was ok for my one night stay.

the breakfast was delicious and we felt

delicious breakfast. very charming rooms.

the breakfast was marvelous, freshly home made by the hosts

great breakfast, wonderful old house and room! thank you to the owners!

the breakfast is a special treat

no silverware, plates, pots or pans, glasses. but had a kitchen.

kitchen and overall layout of the suite

we had a full kitchen and all for the same price as a regular room

is very efficiently laid out giving you a comfortable bed, a closet, a living area, a kitchen and a dining/work table, and bathroom

pool was nice, our room was big with separate living area, kitchen & jacuzzi in the separate bedroom

they have no lighting in the parking lot and have 3 large entry spots

pool was small and located near the parking lot

getting out of the parking

very clean. very attentive great restaurant clear parking lot. no snow or ice.

convenient parking.

of room, shared areas, and breakfast area

sheetz is so convenient for the kids to walk and get food

located across from, sheetz and by other shops, had nice indoor pool and weight room, enjoyed breakfast, and room was moderan with nice tv and bathroom, quiet, easy access

hotel was so nice and clean. free breakfast is delicious. also coffee is amazing!

indoor pool made evenings inside easier

what we like the best is the location, near the lancaster outlets, and the motels wonderful pool & hot tub

the televisions are larger and there's a pool on-site

nice pool and very clean rooms

the only issue was the ac was not the coldest it could be but it was bearable and the continental breakfast could be much better do understand with covid and stuff to getting back to normal it's

the two kids on the desk the night we checked in. nice people, they deserve a raise.

was great and free laundry

cuter than i thought and pleasant surprise of kitchen area. slept so good

not to mention a full kitchen and the best bed i've slept in yet

having a free laundry on-site was very convenient. loved the space in the rooms

bed was extremely hard remote did not work no extra tals gym was closed no pools no gym no mini mart no

lots of breakfast choices and plenty of room for family.

didn?t clean pool everyday

pool was understandably closed due to covid

we enjoyed the pool & hot tub also

i like the breakfast and pool. i like how it’s close to restaurants. also the parking is big.

we didn’t get to use the pool or gym like we had hoped to, but it is great this location has those for guests

the pool is good, with no covid restrictions

approximately 10 large families were staying on our floor, each family had average of 5 kids, up until 1130pm those kids were running up and down the hall and slamming doors, no one said

the staff was incredibly helpful. the room was spacious and clean. the pool was clean and fun!

clean and great pool and breakfast.

it was a little tough to park but only because our truck is so long.

i am driving a 16' moving truck and easy arrangement to park were made for me

was pet friendly with $10 pet fee

there is a pool but i didn’t have time to enjoy it but maybe next time i stay, i will

pool, cleanliness and friendly staff

breakfast and location staff was good

bkfst was great and facilities like pool and laundry were good and convenient.

the breakfast was fantastic

spa and gym were closed which wasn’t mentioned upon check in

breakfast was great

the customer service of the entire staff was outstanding. the breakfast was delicious everyday.

pool and spa was closed. facilities were dated and there was no ice machine.

pool wasn’t available

friendly staff clean room great breakfast

washing machines and dryers to wash all of clothes, 1usd which was perfect when traveling with 3 kids on 3 week

too soft and sunken but it worked fine for the kids

it was hard enough getting the 3 little kids to bed

the breakfast was great and coffee excellent

everything, staff room cleanliness pool market bar ! all of it was nice

was great my room was next to the fitness center and pool so we could hear foot traffic and conversations that took place

stayed during a soccer tournament and the kids were noisy and running through the halls

clean, rustic looking, pool/hot tub

coziness little disappointed the bar was not open.

coffee and lite breakfast great way to start the day

we were at the first floor & we heard kids running on the 2nd floor

the ice machine was broken and guest laundry wasn’t working

then we got in the pool

the breakfast was fine, i have celiacs and they had fresh hard boiled eggs and yogurt so i was able to

so clean and spacious! the little gym was good for a quick workout too.

location was perfect for activities we were doing. breakfast was typical.

kitchen had no supplies whatsoever

i liked the variety of foods offered at breakfast and the great

the kitchen had all the utensils needed

parking for the hotel fills up quickly and its on a hillside, so the overflow parking is the pub

location is fantastic no rush on the streets a lot of parking. absolutely wonderful.

my room faced the parking lot but the golf course looked nice

parking

parking was crowded.

the spa tub inside the room was also a great touch

the worst was when i went to use the spa tub and it didn’t work as well

the ymca across the road provided top quality swimming and gymnasium facilities

basic breakfast- but fine

virus broke out, so restaurant was closed and the first day they had to change out to packaged breakfast

breakfast. would have liked a muffin

breakfast provides and assortment of foods to which there is something to fulfill varied tastes

the breakfast can use a little more variety.

room's kitchen had everything we needed

the breakfast was the only thing that needed improvement. was disappointed with the breakfast.

loved tge big bed and kitchen

a nice kitchenette in the room

was clean and the front desk personnel were nice even when we had a misunderstanding over the pet fee

they also let us do a late check out which was great for us

staff was very accommodating to my request for a late check out

went to the bar and not complaints

the restaurant is only open wed-sat, and there are no fitness facilities

the amount of buildings , collaborating with a gym , like anytime fitness & give guests a pass to facility when they stay

tour buses idling directly outside our window; a/c was not really working; the room was dark;' fitness center' is not really that at all (a gross exaggeration)

t like and this was the first time ever people outside in the parking lot being loud and some of them was smoking

every staff member i passed in the hall, lobby or parking lot made it a point to give a friendly greeting

parking was hard to find when returning a 10 pm

lobby area was nice, parking was easy and the hotel is easy to find

parking

some body kids throw up in the pool,

great breakfast

complimentary parking, pool, grill & fire pit area.

comes with a small breakfast each day but there's plenty to choose from

do not like the pet fee

tree resort by hilton lancaster, pleasant hotel and well located in lancaster pa with ample parking

also plenty of free parking

the hotel had an amazing layout with elevators and exits to the parking lots conveniently located

location, parking, nice pool

e little pond) were nice

noisy early in the morning with kids running in the hallways. hair in the bathtub

pool was nice to let the kids get energy out before going to bed for the night, and the morning breakfast had a nice spread

early check in, very clean and modern

the breakfast and the that assist the guests was absolutely beautiful

pool was a litle too nosey - but cleaned and had plenty of towels.

floor not swept, bedspreads had burn holes, sheets were questionable as if they had been in the laundry, not table and chairs to sit at… this place was awful

the attendant was not in the office, had a sign saying they were in the laundry room i check there wasn’t there

room sit uated near the laundry

it had pool, and a laundry machine

did not care for breakfast

feel breakfast could have been better

the pet fee was very expensive. i kept my dogs in the car. three dogs was $90.00 for two nights.

breakfast could be improved. wasn't bad

location. breakfast laundry facilities

the breakfast was average

had comfortable beds great service and great reception an awesome pool the also have a gym and amazing

food and laundry services in minutes of location

was closed fitness center, laundry service was out of order hardly and hand sanitizer in the building

parking lot was packed with young people hanging out, but other than that it was a good stay

parking was ok.

plenty of parking

clean and comfortable. plenty of parking for large vehicle. nice bar & friendly staff.

many parking spots to accommodate guest

still serving hot breakfast with all safety protocols in place (i know because i work in restaurant mgmt)

very friendly staff, great breakfast, and spacious lobby area

very clean, great staff, hot breakfast... no complaints

new clean stylish great decor clean fresh nice place to stay my kids enjoyed the place the decorations breakfast was cool about 40 mins from hershey park would

room was cleaned, the breakfast was delicious, the main lobby was entertaining for the kids, parking was spacious with back door access

hotel has fitness center, no pool, friendly and helpful staff who are very accommodating

very clean, good breakfast, convenient location, great value, pleasant staff

the breakfast setup was nice with quality choices to pick from

the employees were great and the breakfast selection was excellent!

wish they have better breakfast option

wow! what a big pool.

no pool??????was filled with dirty water

also have a washer and dryer to do your laundry along with a pool

building needs maintenance the pool was still covered maids leave the garbage by the building

check in to late check out to early the pool open to late and closes to early

i loved the friendly staff and the excellent breakfast.

clean room, refrigerator and microwave in room and free breakfast. just the best hotel.

laundry facility was a nice surprise

great breakfast

nothing worked in the “fitness center”

i like the location and gym

liked the gym and my room

the 2 housekeeper's on the 2nd floor were also very polite, i asked for extra towels and laundry bags and she got them for me right away

breakfast was good. i loved that the hotel is hidden from the highway and that it’s on a hill.

i think there should have been more to choose for breakfast

only thing that bothered me a little was the breakfast they didn’t have turkey sausage they only have pork

good breakfast

the breakfast

we skipped the breakfast.

breakfast is continental: not eggs, a meat and a carb (waffle, potatos, etc

comfortable bed, clean warm pool, breakfast.

beds are comfy. kids loved the pool.

eggs at breakfast were cold both mornings

breakfast was just so so

everything good breakfast, clean nice pool

most hampton inn’s at least have a comfortable chair this one just had a desk chair the gym was completely closed and under renovations very

breakfast wasn't great

breakfast was nice

the walls were pretty thin so woke up to the kids in the next room arguing at 6 am.

gym was user friendly

pool was yum! rooms were super clean! staff was so nice and helpful.

bar area didn’t have the proper glassware for the drinks

and breakfast, nice selections from the cooler and freezer by the check in, nice hot tub and pool, and friendly and helpful staff

pool and whirl pool

a changing area for pool might have been nice

shower was extremely slippy-my husband and all 3 kids fell when they each tried to shower and got hurt

the pool however it needed skimmed

cleanliness, bed comfort, breakfast optionshelpful staff

the game room is awesome and the gym is out of this world

the room was nice. front desk pleasant and helpful. the gym was very nice. good location.

i liked that i was allowed early check in

road noise from rt 30 was noticeable. breakfast was smaller due to covid but good enough

breakfast was good. the facility was extremely clean and our room was great.

the recumbent bike in gym did not work that my husband used for therapy, black mold in roll in shower

very clean, staff good, good breakfast

breakfast was beautiful

kids enjoyed the breakfast choices as well as the pool

clean, beds were comfortable, good breakfast choices, staff was friendly

clean and comfortable. free breakfast

clean, great location with a cold breakfast that was nice

management provides early check in. much appreciated!

didn’t allow early check in and they didn’t place me in room that showed there would be a jacuzzi in

disppointed that there was no breakfast. appreciated early check in

dirty hair in bathroom hair in the new sheets no breakfast like advertised all facilities pool gym etc

smelled like weed, it was extremely dirty, and there was random people passed out in the hotel gym

nice amenities including a gym and hot tub

parts of the parking lot needs work when it rains pooling was a problem but not a.deal breaker

parking

quiet area, alot of parking.

plenty of parking, breakfast was fine, friendly staff.

large parking lot. friendly staff. clean and newly renovated room.

like to have used the pool very early in the morning

setup for breakfast was difficult to navigate with crowd of people.

didn't use, but loved that it had a pool and a gym

nice decore, early check in and late check out.

very friendly , located close to sports bar, nice indoor pool

st a bit old), absolutely loved the pool, lots of free parking, great location for

the handicap room even the parking was easy access to the room

free parking and free wifi

ample parking for trailers. bed was comfy.

parking was good

i thought it said heated pool, but the water was freezing!

pool was nice and clean gyn was nice the front desk lady was very helpful suggested things to do in

the gym was very nice

was an amazing experience and my kids loved this hotel

location, breakfast included, pool

each room needs a microwave especially if snack bar is not open at pool and restaurant is closed character's are promised once an hour saw 3 in 5

pools were great, the fire pits and the movie was great

there wasn’t an outdoor food bar set up

the restaurant is only open for breakfast and the pool snack bar was closed at 5pm when we returned from dutch wonderland

pool size small indoor.

to find a parking spot close to door at night, had a covid clinic below hotel that cars lined up in parking

plenty of parking

parking lot needs to be paved

parking lot was also under

clean, spacious. lots of parking great accommodations

rooms aren't fancy but the one we had for 2 adults and 2 kids was huge

no pool or area for kids would be the only downfall

requested early check in

the one night kept getting calls on room phone finally called front desk they said might be the kids in the room upstairs they called up the phone calls stopped

needed a couch for the kids

pool wasn't working with the weather in the high 90s

on the balconies below, asked for 2 towels to replace the 2 that we used so we could go to the pool, staff never gave them

like they have never been cleaned room stunk very dirty on walkway to room advertised outdoor pool open, it had 1 foot of dirty green water in it stacks of waste material around

the area it was located in. the pool and that they gave us a 1st floor.

first room smelled of smoke. 2nd room a bit better. pool was filthy would not let kids swim.

cold water in the pool

there were adults and teenagers next door that was blasting rap music and the kids were singing to the top of their lungs and jumping around there was teenagers outside walking

it has an out side pool in the back of the property

kids in room above is running around all night

rooms were clean and moved the pool

liked the late check out at noon

friendly staff and cleanliness of hotel. breakfast variety.

breakfast was great coffee excellent

the breakfast was good

he also gave us late check out

decent breakfast

the recreation room and indoor pool are too small

there really was no breakfast due to covid regulations and pool was closed

tje breakfast because theyake the same thing everyday

it was more of a trap house feel wouldn't allow kids to be out of my sight

don't travel here with young kids

the most important thing i may add is the fact one of my kids found a drug pipe

the bathroom we were too afraid to bathe the kids in because it had pubic hair in the tub, shower walls and who knows what else

i was checking in and he asked if a room with no working bathroom is okay, i said no, we have two kids, we were put in a nice big room with a whole living room area with recliners

the breakfast

breakfast was very limited, the workout room/gym is still closed, and the room service (had to get our own wash cloths, towel, etc

breakfast was very good!

loved the beds and the pillows were great my kids enjoyed the pool

clean comfortable, good free breakfast

the pool and of course the rooms are different

pool area was beautiful and location was perfect with shopping right across the street

beautiful. great for kids. beautiful walkways to enjoy weather and views

pool was just a little bit on the smaller side

close to allot of things has a bar and food

parking got a bit tight one night but overall a pleasant stay.

parking is immediately adjacent to the room

great by the owner, and that the rooms were clean and had remodeled bathroom, surroundings like parking lot and landscape very

clean, safe for kids, friendly staff, nice pool, plenty of parking, close to hersheypark.

by the door parking the pool which i never had time to use

they also have a small pool and worn out area

the shuttle service was prompt and very professional and cheerful!

the housekeepers/laundry staff are deserved a praise they are the backbone of your establishment

i was so pleased with the shuttle option

wish you had change machine in laundry room.

staff was excellent, room very clean and breakfast was very good

the breakfast was amazing

breakfast is served in the attached strausburg creamery and was good

location, cozy, staff, breakfast!

bed and breakfast attached to a creamery with cafe and a general store in the back