property is set back from a main road so you don t hear traffic and parking is easy and plentiful

staff was accommodating to allow me to leave my car in their parking lot after check out while i attended a nearby

parking was limited, ongoing construction to hotel was inconvenient at times, gym was poorly

a little more lighting on the side areas of parking.

parking

pool was outdoor and cold

very clean! very quiet! awesome pool!

the hotel has a nice pool and gym but due to corona i couldnt utilize either

we we in rm 123 and the room would not get dark due to the light from the pool area

clean, well laid out, nice pool, fitness room, great staff, breakfast area, in safe and area near an outdoor mall and other area attractions and easy to get to

the hot tub and pool area was clean as well

not being able to use the pool or fitness room was sad, but we realize not within their control

lack of access to catering and bar at all times during the day. hotel was a bit soulless

pool shut down and my room toilet was mess up in the inside but still flushable and work

working hot tub and pool

loud guests, kids running and jumping. pool was nasty. by a train track.

i was roomed by the pool area which wasn’t an issue other than kids running in and out until the pool closed at 11

pool was out of order poor breakfast didn't get the room i booked alot of kids running around

i really enjoyed the breakfast in the morning. there was an indoor pool as well.

the breakfast was free & delicious

room was very clean, staff super friendly,bed was comfortable,parking ample & safe locat

only problem, if a problem was getting into and out of parking lot

the location was easy to locate. plenty parking.

kitchenette and large room

pool looked very small and the hotel is located a long distance from the interstate i was traveling

great staff and great size room! breakfast was best of last 6 sites we had been! 10+

the location it was quiet and beautiful, the included breakfast was fabulous

the nighttime clerk let us park our truck / car in tow right near the front specifically so she could

provide a microwave in the room, but no worries because i brought my own you need it having three kids around and finally the refrigerator took all day to get anything cold so they should check

availability of an early check in

breakfast was excellent

vicinity to the tpc southwind golf course.

close to where i needed to be. indoor room entrances. free breakfast,coffee!

the night clerk went above and beyond and i loved the breakfast

great rooms, beds, staff and breakfast.

it was a bagged breakfast. but they have many options.

the air conditioning did not work as well as the guest laundry room

many options i loved it i also enjoyed the lady that serves the breakfast her attitude and spirit was soooo welcoming she conversation welcoming with

the only complaint was that the coffee at breakfast (i arrived when it opened at 7 am) was cold

the laundry was obviously not changed from previous guests as there were pubic hairs on the beds in

the timeframe for breakfast was 6-9. i wish it were a little later.

awakened at 5 am by the garbage truck emptying the dumpster right outside my window and a kitchenette without a coffee maker

breakfast wasn't that great but if you need to grab something before you go it's ok

choice for breakfast, i had a kitchenette but had nothing to cook with

loved everything except you have to bring your own pots and pans plates etc to cook in the kitchen

swimming parties but i went down to swim with my family and there was about 20 little kids in the pool

only thing pool was closed because of coronavirus

the food and drinks from the bar were on point

lady at the front desk and the guy behind the bar were very friendly and greeted you with a smile everytime you passed them

the indoor pool and access to the expressway plenty of eating places an some night life

i had a hard time figuring out how to work the gate to get in the parking lot lol

i loved the room the parking in a gated parking lot it was just wonderful

to get to, secure parking behind an automated gate, clean and comfortable rooms, friendly staff

the walk from the parking lot to the entrance

gated parking, cleanliness, great room

everything was amazing, the only thing that was disappointing was breakfast.

was amazing from location to room to staff and breakfast was a bonus

breakfast was great and the hotel itself was great

breakfast was pretty good as well

breakfast was mediocre

pool is small

didn't have a dark roast coffee available during breakfast

the pool area was so nice

it was clean and safe and the breakfast was an added bonus

the beds are very comfortable and the breakfast was very tasty

full breakfast still available. ample parking!!! safe and easy access location.

parking and construction

think the parking on the side was being constructed as i saw a big storage bin there

to do with the hotel but the police always had someone pulled over in the parking lot and the blue lights would light up my

they could use more parking.

breakfast was just continental, due to covid, but we ate out every morning anyway, so it did not

inside pool

breakfast food could have been warmer

pool was closed due to covid.

te breakfast was great. also the kids enjoyed the pool.

pool is temp regulated which is nice

pool not open

friendly, professionaldesk clerks. cleanliness of the the hotel. outstanding breakfast.

due to covd no pool or hot breakfast

very clean. close to doctor’s office. breakfast excellent. safe area

security at night to keep homeless from hanging around parking lot

construction going on- parking lot was a little hard to navigate due to construction things in parking

the location was okay but the grounds are unkept full of litter and parking space paint is failed

good bath linens, good toiletries, excellent water pressure shower+sink, super clean, easy parking, good location

i liked the location and the lighted parking, and the helpful staff.

parking is never a problem

not enough parking

there's plenty of truck parking

one of the best places we stayed. plenty of truck parking too.

parking was alitttle inconvented

from the front desk staff to the breakfast staff to the maintenance staff

staff was very friendly and breakfast was great.

my husband and i and 3 grand kids

breakfast was good except i would like to have seen bananas for a fruit and brown sugar available

actually had a hot breakfast which is unusual in these covid times

loved the pool.

pool could’ve been cleaned

pool was not open, breakfast was quoted at one per room, not occupancy, we booked a double room

house keeping service no phone no patron on saturday night no bar on sunday night (closed

the hotel is definitely old. the pool is closed for renovation.

was nice to have a small kitchen with with modern fixtures

that it had a kitchen

the first off it not a kitchenette, its a kitchen

enjoyed the kitchen in our room

the location and full kitchenette was great

breakfast was grab and go, but it had a lot of variety

everything! good location! good breakfast! excellent staff

began, they should have anticipated higher occupancy and staffed up to provide a hot cooked breakfast, as provided in other hotels in germantown

clean, nice people, decent parking, great pet policy, nice gym area

the breakfast was feasible. ofcourse considering that is was

pool available, i was expecting to be able to swim

the pool was full of leaves and dirt days after rain storm.

pool was closed

out door pool

everything except the pool was closed

the room was clean, kitchen was immaculate

the area where the hotel is located is very nice. my room had a full kitchen in it

furniture and kitchen appliances please update it

it was cheaper and free breakfast

they didn t have breakfast

has kitchen facilities.

very friendly and helpful staff, kitchen utilities for free

asked for drinking cups (full kitchen) never received

there properties usually have a washing machine and dryer and that all the rooms have the little kitchens

floors were sticky the tub dripped constantly had a full kitchen but we had to ask for a coffee pot and

yes, no hot breakfast

the only thing that i didn't like was the breakfast.

we stayed while vendors at an art festival and enjoyed the kitchenette which allowed us to save money by cooking our own meals

great experience but i was missing countinatle breakfast

laundry- all the dryers were broke

the free breakfast is not good

it was clean were they did breakfast

the pool

did not eat breakfast. location was fine.

breakfast wasn't very good

reasonable price and good breakfast

breakfast was put away before 6-9 period was over

morning breakfast area need to be a little more tiddy

breakfast is good too

great location, easy on and off highway. clean and the breakfast area was immaculate.

pool was nasty trash all in it, the bathtub was rusty and the curtain wasn't long enough flooded

we chose the space based on it having a pool and it was out of service, but that wasn't said until we go down to the pool and it was locked

the outdoor pool would have been nice, but we arrived later so we were not able to use it

the facility was amazing and so was the service. and the breakfast was good too

smoke area, breakfast, pool

breakfast was scant, pool didn't open before i needed to leave each morning.

bed was to firm. must’ve been prom night kids were very loud and in the hallway

have booked this hotel if breakfast was not included as it is something that makes traveling with kids a bit easier

kids enjoyed the pool

always choose a hotel with a pool when traveling---but this pool wasn't open until 10 am

price, location, staff great folks- - great cool place & have a kitchen in some rooms

3 story hotel and laundryroom only has 2 washing machines

i asked where the amount of time for the laundry

the kitchen

full kitchen with a stove top to cook

me and my family love the suite, bed, pool, and free full breakfast!

the hot breakfast, the comfort of the room, the location.

me and my family love the suite, bed, pool, and free full breakfast!

didn’t like the fact that a soccer team was there a lot of kids it was extremely noisy i thought i was housed under a bowling alley

convenient to restaurants and shopping.. clean and neat. comfortable bed. good breakfast.

breakfast was excellent location felt very safe and comfortable

the outdoor pool was so clean and the water was a pretty blue color

staff was amazing!!! rooms were clean and very nice. breakfast was very good.

stayed there to enjoy the pool during vacation

very good breakfast.

from the gm to the breakfast workers, everyone went out of their way to make our stay pleasant and exceptional

laundry was very helpful there was social hour in the evening on monday gave us free food

free laundry (washer and dryer) for all guests.

the kitchen was well supplied

full kitchen in our one bedroom

breakfast was adequate

breakfast could be better. the waffles was horrible and not done

the room was very comfortable and the breakfast was pretty good as well, and also the gym had some good equipment too

not a breakfast person

the gym was nicely equipped

love that you have a kitchen with everything you need. staff is very nice as well.

clean and comfortable room at a fair price. really like the pantry and the kitchenette.

i loved the full size kitchen and large room. it was quieter than i expected.

i love the full kitchen in the room

comfortable bed, chair, bathroom had great water pressure, we liked having a full kitchen

the breakfast was good in the room was very neat and clean

staff was excellent, the pool was nice and warm, we were made to feel safe, welcomed, and at

the pool was awesome

the breakfast and indoor pool were very enjoyable

free breakfast was good, kids loved the indoor pool, and the location was convenient and close to many restaurants

the a/c worked. staff was friendly. hotel was mostly quiet. parking lot well lit.

the parking

need more handicap parking

12 hour drive to stay in a hotel that has crater holes in parking lot

the beds were comfortable, location of the motel, ample parking. breakfast included.

of the room, kitchenet everything was great

pool not usable too hot and high chlorine smell

was nice, the rooms were big and had a full kitchen

breakfast was great, the staff were absolutely amazing, professional, friendly and kind!

good mini kitchen

no swimming pool and fitness center not operating but we didn’t plan to utilize either

early check in

pool wasn't opened ud83dude12

pool was closed for the season but understandable.

the pool didn't have no water. no microwave

pool was nice, bed was very comfortable. glad that it was pet friendly.

the pool wasn’t open

the breakfast was great. everything you could want. the breakfast area was set up very nicely.

the pool was closed so not much to do but overall a good place to stay for a night or

easy to locate it was very clean breakfast was good staff very friendly

the swimming pool was dirty both days of our stay.

breakfast was horrible

breakfast and spacious room

made it in at 12 am and it pissed me off other than that it was a great stay my kids liked they breakfast

i likes everything the breakfast should of been til 1030 that’s it

breakfast was not so great

breakfast was very good

nice pool

mr alfredo got a request from my kids and he delivered some yummy bacon for them

much help with transportation to airport, they allowed kids to play & scream at the pool till very late

nice and the breakfast was hot and served

came there with our kids expecting to swim in the pool but then found out upon arrival it was closed for the season

could not get into the pool area

convenient bar for night cap after long day on the road

the indoor pool area wasn’t open

nice pool area, white bedding is good,

pool was inoperative

didn't much care for the breakfast, particularly the microwaved scrambled egg discs

indoor pool was a hit with families

it would have been nice to have some scrambled eggs and meat for breakfast a few days.

did not get breakfast left everyday at 5 am

water in pool was very cold.

pet fee

more options for breakfast

pet fee was not advertised, said included in our stay only to be stiff armed by front desk clerk

also, laundry facilities made things much easier

breakfast adequate to start my morning, blueberry muffins and a couple tiny but sweet tangerines

the pool room needs more color, the color looked sad.

my children didn't get to go to the pool

my son loved the pool and the hot chocolate maker

this was a great place gated, beautiful lobby, super coffee, and an excellent breakfast.

great breakfast options in the morning

the pool wasn’t opened

no pool

fact it had a fully functioning kitchen

couldn’t get into the vending or laundry, went down to the desk 3 times to have them correct it

i asked about a blanket and i was told that they were doing laundry

there is no lifeguard so not sure why the pool had to close at 10:00 but the gym got to stay open 24

the pool and jacuzzi were clean relaxing and invigorating

pool and gym were closed

elevator was not working correctly and you had to go through the laundry room where staff job the hot tub had to be cleaned out so it’s not able to use that

the gym was very nice and having a premade breakfast included was very helpful

good size room with an adequate kitchen area

full kitchen and size of room.

was clean but it was not restocked with toiletries and the kitchen was missing coffee pot, microwave plate, forks, knives, cups, paper towels etc

the mini kitchen

perfection for a late night crash, full kitchen was a plusud83eudef6ud83cudffb

beds and free breakfast in the morning

security, friendly staff, and breakfast

room was clean, though a bit small. breakfast was good and kept filled and the area kept clean.

many kids at the pool and the water was unclean and cloudy,the fire alarm went off at 6 am and we has

night noise from the breakfast area and the pool area as there was no one to enforce any kind of quiet time

the hot tub wasn?t working but the pool was hot so it made up for the hot tub.

y'all, they even keep the bathroom in the pool area, spectacular

pool needs to be watched

loved the pool

monitor the pool better. i know you can't supply lif guards. just make sure their supervised.

gym was well equipped and just as clean and immaculate as the rooms

no breakfast option

never received any breakfast and the location was great because i was closer to my job.

the breakfast wasn't what i was expecting but the stay was great

breakfast

no breakfast. i liked the clean and the non smoking.

unsupervised kids made swimming in pool hazardous

the pool and spa

very friendly staff! kids loved the pool! loved the breakfast as well!!

front desk staff was awesome, indoor pool and hot tub

pool could be bigger and the double suites could have two tv's instead of one

breakfast was good each morning i was there

kitchen in room, besides stove top which u can get a griddle from the front free of charge

was a broken tile in the kitchen area

nice, big rooms with kitchen and lots of storage space. great waffles! good coffee.

everything was great , from the breakfast to the fast elevators - 5 floors .

overwhelming smell of weed, nothing like having your kids walk through a plum of pot smoke

bar type sink was in separate area and used as bathroom sink

front desk person, false advertising there is no kids board games or dvds etc as advertised on booking under entertainment/facilities, room above us

made small talk with my kids

because of covid-19 we missed some extras like breakfast, fitness room, etc

i noticed parking lot car patrol during the night

parking lot was lighted but area around parking lot was dark.

our room overlooked parking lot and joes crab shack. idt there was a good view.

several cars were broken into at the parking lot and 15 other hotels in the area.

location is great. convenient parking. mall shopping is close. staff was excellent.

the breakfast space and bar area was also very

they had a starbucks bar as well as an incredible breakfast

location, fitness center

newness, cleanliness. the fitness center had several machines.

i didn’t get up in time for breakfast

pool was open and the kids were happy

the pool was closed and the parking lot wasn’t as big

up felt like i slept on concrete and they had a damn slumber party i guess they had to damn rooms kids running up and down the damn hallway all night long running up and down the stairs that was

the pool was heated

lobby , dirty laundry in sight of front desk dirty elevator room was dirty when i opened the door

the parking lot was essentially empty so i don't think it was because of to many guest

not enough parking space

my wireless key did not work and the parking lot was crowded

location and free parking

minimum to no parking space available

parking lot was behind a barbed fence with key card access, which created the problem of staff not

the location was good, around lots of places/food. gated parking.

parking lot was being paved

i liked they had close access to handicapped parking

car alarm going off in parking lot

the facilities were small such as the gym area and the bathroom wasn’t that great.

breakfast was good great to have a real breakfast and not a bag with a apple in it

love love that there is not a pet fee included, and there is a designated spot to take your four legged friend out to use the

the breakfast was excellent. good variety for continental ud83dude0aud83dude0b

would have been nice to have an indoor pool/ hit tub

the pool wasn't clean

dirty floors, dirty walls, ripped up pool chairs, trash in the halls, old food in the room's frig

room and breakfast

staff is friendly and courteous. rooms clean. breakfast was the highlight of our stay.

breakfast was fresh hot and tasty

we didn’t have breakfast. the location was good.

breakfast was good for a hotel, staff were super friendly and very accommodating

needs to get the pool fixed and heated soon

the pool being closed

could stand to add a little more to it's complimentary breakfast and a microwave to the rooms with jacuzzi i had to walk each time to warm my

we also thoroughly enjoyed the pool and true hot breakfast that was included

room breakfast and pool

well located pool was really good

breakfast was good and although i really didn't need the staff, each one i encountered spoke and

location and free breakfast

parking lot definitely needs to be repaved

the parking lot is big

poor maintenance on outside parking lot

the parking lot

it was raining when i arrived water was running from the drain and the parking spaces were flooded and had to park down several spaces from tue

pets stay free, honestly that's how they got us, since some places charge $75 for a pet to stay

i like the no pet fee and inexpensive rates.

customer service, rooms, laundry

speaking of dogs, they are pet friendly and they charge a $40 refundable pet fee at check-in

pool wasn't open, no coffee in room, no breakfast and they had laundry but no change machine

laundry room

we were right next to the laundry room .. and we needed to do laundry

pool wasn’t open yet and it was end of may. towels could have been cleaner

not enough pillows. no laundry detergent in vending machines.

the pool was nice but could have been a little cleaner

no breakfast and outdoor pool closed due to covid.

pet friendly, but no where does it state pet fee

the facility is wonderful, well maintained, clean inside and out, breakfast was delic and plentiful; sleeping quarters was peaceful and very quiet

hot breakfast with the works! indoor pool. staff was friendly. kids had a great time!

pet fee not expected smoking rooms so hallways smelled like smoke hair in the supposed clean

pet friendly, but no where does it state pet fee