this motel has a great kitchen space for use by guests

shared kitchen friendly staff clean

place to stay, staff is very friendly, a good kitchen

nice kitchen

the provided cutlery in the common kitchen area is very outdated (e

pool is working as well as hot tub

good breakfast provided

breakfast was good, however, i would have liked a larger variety of cereals, yogourts, etc

loved that there was a washroom in the pool area.

the pool was excellent

small swimming pool but good for kids

kids running around. pressing buttons on the elevator.

pool and gym very small. breakfast line was so long we left.

i loved the temperature of the water in the pool easy control of the air

hard to sleep with kids running in hallways, ppl yelling

the parking was plentiful and free, and the wifi was always working well

bad, no breakfast it was advertised free breakfast, parking was not cleaned our car got stucl in snow

parking lot was dark..entrance to motel was unlocked all the time

was easy to access and parking was easy

one was quite i'll and the handicapped ramp was very helpful as was the parking lot and grassy area beside and behind the motel

it has laundry machines.

late check out

kids enjoyed the pool

out they had laundry facilities on site, which was a nice bonus

have a grab bar in the bathtub wall

my only criticism would be that the breakfast area was too crowded with bus loads of kids

- they have an on site gym - far from the downtown hustle - safe parking that's free - good staff cons - it's around 5-15

and the ice machines and the laundry

breakfast was good, the staff were very friendly

the counter staff was very helpful to address our laundry needs

good breakfast. beds were clean comfortable. staff were very good.

the breakfast was very good and the room was updated and looked wonderful

was warm, the hot breakfast was amazing

breakfast was just phenomenal

the complimentary breakfast was a highlight — fresh, tasty, and with plenty of variety to start the day right

large parking lot with ample free parking

cleanly , friendly , good location , good parking

big parking, a lot of available spots to park a truck or trailer

lots of parking

the room was clean, quiet, and comfortable, and the free parking was a nice bonus

missing the eggs at breakfast

excellent fresh breakfast and well stocked.

), laundry facilities were a bonus, restaurant, drugstore, gas station close by

staff are friendly and helpful, very clean and good value for the money with the free breakfast

convenient to water park

had laundry facilities onsite

great gym and laundry facilities

gym was good

the little kitchen area was nice and clean but the appliances and the tv were out dated

it was very convenient to have the restaurant and bar on site

really friendly staff, free underground parking, great room

it has under ground and outside free parking which was a big bonus for my multiple day stay

the free underground parking was convenient and made arrival and departure stress-free

easy access to highway. secure parking and breakfast included.

free parking

breakfast ends at 9:30, too early in my opinion.

the water in the swimmig pool was fantastic

we did not take advantage of the pool or free breakfast but were definitely told about them

floors were always wet and slippery due to the location of the pool and people letting their kids run wild and not dry

i liked the breakfast and they kids enjoyed the pool

lady preparing the breakfast very nice, smiling , always ahead of our needs

met our needs and the breakfast was very good

entire hotel is pet friendly and this allows you to book a room with any type of discounted website and simply add

the breakfast was very good

inside was fantastic, the breakfast, the room the bed the pilots i recommande the people to visit comfort inn

a fantastic gym and the continental breakfast was more than expected.

honestly i love everything but it would be nice to have the pancakes machine for breakfast.

really appreciated that the receptionist let us do a free late check out due to the interview through skype we had, on the morning the day we were leaving

location, facilities, breakfast included

your an athlete and require a good gym, this is a top hotel to go too, they aligned themselves with the local

ample parking, parking lot was well-lit at night

to find, lots of parking, great restaurant and outdoor hottubs

space for parking , parking places are too narrow

parking free however hard to find

their wasn't much parking space

it was only 15 minutes from calypso water park

a convenient location just 15 min away from downtown ottawa and free parking

reception parking spot

the pool was clean, free parking

have space for parking

there was free parking for the vehicles and there were lot of restaurants nearby

hotels downtown or in hull where hotels often charge extra per day for parking

availability of ice (no extra fee) as well as laundry

hotel staff and breakfast

day when i go for checked in, the staff said oh you have 2 adults and 2 kids, and this room is not fit for you and i showed her that booking

clean rooms, clean pool, clean reception

information that the pool wouldn't be accessible until mid-june and this was a frustration for my kids

i love that it had laundry and gym on the same floor and always coffee on.

having laundry facilities was a big plus

clean, comfortable and it had laundry facilities.

beautiful clean & comfortable, got an early check in, staff friendly & smiling

no pool

specifically booked a room with a kitchen, as clearly described in the listing and shown in the photos on booking

i arrived there was old food in the fridge and the kitchen had not been cleaned

also, was pleasantly surprised by how spacious my room was, that came with a kitchenette

the queen suite with sofa bed does not have a kitchen

write up about the room from booking was wrong, they said the room had a kitchen but it did not

booked the shuttle when we reserved the room

wasn’t well cleaned after it was used by the prévu sous customer, there was kids stuff under the bed

convenient location. breakfast was actually better than i expected.

wasn't informed when reserving that the pool and the gym were closed

breakfast was good and pool was clean

location was great with free parking and 8 min drive to downtown ottawa

location is excellent and the free parking was an excellent perk

room was comfortable but didn't like location facing parking lot.

parking far from entrance of hotel

the public parking.

no continental breakfast

pool is too cold

no free breakfast

we also enjoyed how the swimming pool had salt water and not typical chlorine

restaurant had good breakfast

bar and dinner at bistro

pool was closed due to covid

we enjoy the big large room and the pool it was comfortable and quiet.

facilities were dated, gym didn’t even have free weights

pool to much chemical, gym poor

room spacious for three adults. breakfast good. staff were friendly and helpful.

breakfast was good and started at a earlier time

they have plenty of free parking and free breakfast which is always fresh and they refill it regularly

the breakfast could have been a bit warmer.

the breakfast was good, but not really that hot. the staff was really friendly.

was a short stay, didn't have chance to use gym or swiming pool

great location. airport shuttle. breakfast. gym. spacious room. helpful staff

she was really helping and also allowed us to do early check in

super clean and an awesome breakfast with bacon, pancakes, muffins, croissants, egg, fruit or cereal and more

free parking and free shuttle to airport as advertised is misleading

and dishwashe were a huge bonus, the friendly staff provided anything extra we needed for the kitchen

room, kitchen is bachelor apartment level, large fridge, two stove top, dishwasher

breakfast is good and the menu is changing everyday

appreciated the taxi voucher to get to the airport since their airport shuttle service wasn't operating because of covid

free breakfast and airport shuttle unavailable to those with early flights

didn’t however enjoyed the free breakfast, there wasn’t a lot of choices and the choices that were there weren’t the very best

view from the windows made the kids enjoyable after seeing airplanes

nice gym and pool area, lots of parking

shuttle bus takes a little long to wait for and also goes to the hotel next door so it is quite

) gym and pool were so nice

the breakfast very good lots to choose from. plenty of room.

the breakfast was given to me a check-in due to covid restrictions which consisted of a boxed breakfast

driver of the shuttle was sick when i arrived and i had to take a taxi

it is the most family friendly hotel i have stayed at. my kids loved it.

the room has a lot of space and the bed is comfortable! the breakfast has a variety of food!

great hotel, very clean and friendly staff. the kids loved that they had an outdoor pool.

although there was a grab bar and a bath mat, i still felt that i cdnt let my guard down

the pool can be warmer but it was still amazing

we had a wonderful room with a small kitchen.

would be better if restaurant on main floor and if they had a hot tub and indoor pool

room was large, lots of parking for our moving truck.

the room was clean and comfortable, i was happy to get an early check in.

plus the chinese buffet a short walk in the parking lot is

the hotel was very quiet and parking was easy

plenty of parking

chop attached to the hotel is a great bonus, with great parking and an excellent room to stay in

hotel is easy to get to and lots of parking available

plenty of parking if you have your own car

we will return for sure - nice not to pay for parking too

parking can be somewhat tight sometimes

there was a breakfast to go also restaurant parking outside door 24 hours reception

great breakfast, location, cleanliness, free parking

in the hall and the saturday night a large group of people were partying in the halls and parking lot until 2am

parking was full!!! had to drive around and park quite far

i think they may need to put ash trays in some areas at parking lot

to find a parking due to the spa

parking is not good for older people

the breakfast was great and coffee and tea station was incredibly convenient

very close to everything you need and a nice bagged breakfast in the morning

very friendly desk staff and breakfast staff

some alone time away from the kids

well kept , breakfast was delicious every morning, the spa bath was an enjoyable experience, the pool was refreshing, there was so much good about our

even tho there were lots of kids for a hockey tournament we didnt hear anything inside our room

pool and gym were clean and well stocked with towels

they tried their best to ensure breakfast experience was pleasant even with the covid restrictions

everything was new. room was big enough for 5 (two adults, 3 kids). breakfast was great.

and my kids loved the pool

clean pool and gym

the variety of meals served during breakfast was really good and very tasty as well

polite and very courteous staff. neat and organized breakfast

pool was open and we were able to enjoy a little getaway from home.

the staff was very kind. the kids loved the pool.

the hotel was not fully booked

ly 2 other cars in parking lot), but when we showed up our room was still facing the highway

very clean and staff was attentive to outside as well keeping the walkway and parking lot

parking, not enough.

easy access from 417, great parking, close to everything we wanted to do!

hotel was crowded and noisy with kids, breakfast was not able to be taken

my wife, two kids, and dog all struggled to sleep due to the noise

breakfast area was crowded but for a

i liked the morning breakfast , had alot to injoy.

the complimentary breakfast was excellent

room was amazing, i was not expecting a full kitchen

clean. kitchen in room and free breakfast. friendly staff. laundry room. exercise room.

kitchenette was a bit cramped..needed more counter space..

pool was warm and great for kids

having the mini kitchen was amazing

location was convenient, and overall, it was an excellent choice, especially for families with kids

good breakfast and evening snacks. nice pool. friendly and helpful staff.

only negative thing that i could say, there wasn't enough cutlery and plates in the kitchenette

when we arrived on friday, the kitchen area was made available to us for a family dinner, even without prior request

loved the space in the room, super clean, staff very friendly and thoughtful, the pool was great, breakfast included

isn't enough parking within the premises but there is some extra slots across the road

i was quite fortunate to get parking spots within a short distance to the entrance

parking was quite crowded.

parking only due to a wedding but still good

wasn't able to park in the hotel parking lot

the hotel also has a guest laundry room which is always a benefit to guests as needed

i stayed with my 7 year old daughter the pool was great and not too deep

excellent breakfast. bit noisy due to kids and parents attending a nearby hockey tournament.

kids thought pool too small ;)

i would like to see the breakfast available until 11:00 am on the weekends

the beds were comfortable and the pool area was spacious and so clean

stay had a small but quality gym, hot tub, and pool

the lobby bar was very inviting, nutan was an amazing, friendly bartender and the food was so delicious

breakfast was good , the staff were friendly and helpful

breakfast wasn’t until 10am during the week

powdered eggs for breakfast.

the gym was closed for repairs

beds were very good, as well as the gym and pool

rooms were nice, good water pressure, nice to have bar fridge and microwave en suite

clean, had everything available ie laundry food drinks