no pool or

would have liked a pool

the hotel also has coin laundry onsite

there wasn't a pool. that was the only thing i didn't like.

property nice, breakfast and pool open! front desk always helpful and nice!

clean, comfy, and heated pool is always my favorite amenity

the pool (indoors) was

have to be a the hospital early for cases and breakfast starts at 6:30 so it gives me plenty of time to grab something as i head out the door

indoor heated pool very nice

location, indoor pool

pool open till 11pm

this a nice place to stay with a nice pool in the center courtyard

pool was nice and so was the room.

use a walker due to a broken hip, it was kind of difficult some days to go to the laundry, some one parked in the space where the handicapped ramp was located

the other guests were quiet and the pool was my kid’s favorite part (of course)

the bed was lumpy and the pool was not working

no pool

pool filled with dirt and grass once i arrived i had to pay a 75$ deposit even with my room being

the pool was closed

pool advertised but closed

the pool

pool was nice

the spa was broken and that is something we always look for when booking.

pool not in service, beds very hard. otherwise all was okay

location was ideal for me. breakfast was ok - lots of selections - maybe add eggs?

hot breakfast too

late check out when available

quite ...clean ...breakfast

very helpful staff, genuinely concerned for our well being. clean rooms, great breakfast.

like to have been informed that the continental breakfast was cold only

ample convenient parking complete kitchen was nice

ample convenient parking complete kitchen was nice

mini kitchen, excellent closet, paul mitchell products

our room was comfortable and having a kitchenette was great

room was spacious and ha a kitchenet

close to everything and even has a bar in the lobby

breakfast was delicious

front desk staff was incredibly caring. pool and hot tub area very clean. room was impeccable.

there is a pool and hot tub available as well

the pool was clean was a lot of

good breakfast room clean daily

great breakfast, good gym (precor tredmills), great staf

wonderful hotel. immaculate rooms, great breakfast, fantastic staff.

nice breakfast included

breakfast was great too

very clean, great breakfast options, extremely spacious rooms

breakfast was so so, the food wasn't very warm, but there was a microwave so we just warmed up our

wasn't expecting a full blown kitchen in the room

great room. didn’t expect the kitchen.

great location right across from the hard rock casino and 25 minutes from the gathering place

was comfortable,breakfast was good,veiw from the fifth floor was good,the free shuttle to the

location was perfect. room was nice and breakfast was good.

beds were comfortable, the breakfast was excellent, and the staff was friendly and helpful

the indoor pool and spa was wonderful

spa wasn't working. the indoor pool area and the pool water were freezing.

usb charging port, toilet ran super loud had to fix myself, the gym and laundry were same room, so super hot

the gym, free laundry. bed was very comfortable

i liked that the room has its own kitchen and the location was great.

it was clean, and the dishwasher and free laundry would be great for a long term stay.

super friendly and very helpful when striving to help you feel at home, and of course the free laundry is definitely a plus

the parking lot was very well lit

parking in a well lit parking lot

clean, safe, free parking, wifi, and breakfast, indoor pool.

come to find out there was one right in the parking

van of people were obviously smoking an unknown substance and being very loud in the hotel parking lot that's to the left of academy

parking for the hotel

the parking for the hotel think it should be more reserved parking for hotel guests

easy parking

of who or what the policy is on covid-19, handicap shouldn t have to suffer because valet parking isn t available due to covid-19

it was nice and clean, and the parking garage turned out to be a car saver during a hailstorm.

guess im getting spoiled with free breakfast everywhere else but for this price ill sacrifice!

the rooms, pool and grill area. perfect for our baseball team

pool was not working as we went over memorial weekend

pool was a little dirty.

good work out room and cheap laundry service

very friendly staff and tasty breakfast

breakfast

clean pool. great staff.

location and cost. the workout room and pool were nice.

the bed and the spa tub

location grea!! didn't eat breakfast!! everything great!!

very comfy beds. helpful staff and close to casino - but they took our money!

good breakfast

was great i love the location it was outside of the traffic area real convenient to the hard rock casino and plenty of places to

location casino just down the road restaurants in casino was worth a walk thru..

loved the location and proximity to the hard rock casino

shuttle ran to from property to casino which was nice

was very clean easy chicken in the breakfast was good bacon egg sausage so much more

breakfast was outstanding

pool was not open, but it's a couple of weeks before memorial day on our stay

the pool wasn't listed in the booking.com listing.

i didn't eat breakfast. the location was great. just in the area that i needed.

the other thing that was a bit disappointing was staff children utilizing the pool, so we could not enjoy this a bit more during the day when we had opportunity (without getting

the staff was friendly everything was clean and breakfast was great!

they need to heat their pool

near restaurants and a casino if you like to gamble

breakfast was somewhat utilitarian

breakfast is lacking.

breakfast was meh

breakfast needs a lot of work. nothing positive

breakfast was great

set up for breakfast was extremely well done and super clean

had working ev charger. clean. convenient.

close location to the hard rock casino. clean rooms and common areas, friendly staff.

the shuttle to the hard rock casino was great

we travel for softball and couldn't even use the laundry after 10 and the staff wouldn't even help

right across hwy from hard rock casino. extensive tv channels.

liked how it was close to everything and it was right across the way from the hard rock casino

price and cleanliness, shuttle to casino

always courteous enjoyed our trip minus not knowing the casino was closed trip became just a getaway instead of poker

the breakfast was good with a good selection

bed was comfortable. lite breakfast was ok. stuff was great! room met out needs.

we didn’t do breakfast

the check in person was nice. it was quiet. it was conveniently located close to the casino.

not much of a breakfast

breakfast provided is well made and delicious

very clean hotel. room was comfortable. breakfast was an actual real breakfast.

to our kitchen sink wasn’t working and there wasn’t an ice machine on our floor like signage said

the vent over the kitchen cabinet was not constructed properly and allowed noise from the vent

it’s clean and the breakfast is very good. it’s also very quiet so easy to rest and relax.

breakfast was good, the room was large & comfortable

helpful friendly staff. great breakfast food. comfortable rooms.

left early so we missed the complimentary breakfast

breakfast was delicious an i appreciated the covid safety protocols.

breakfast was great. the set up for hot tea, coffee or cocoa was great, especially at night.

pool needs a little cleaning

high priced very small rooms no tub had to pay for ice no fitness center very big

wasn't much option for breakfast

breakfast and room both were excellent.

rooms comfortable bed and pillows, very clean floors, they shined, good breakfast good location

didn't get to enjoy the pool as much as i had hoped due to weather and chemical issues

the pool was closed

pool was a joke, it was loud and very run-down

pool was dirty and closed

is really good and comfortable great service and a nice room with nice beds great value and the pool is open

indoor pool

kid's and my wife enjoyed them self's very much kid's loved the pool

the swimming pool and hot tub was great. the bed was very comfortable.

pool was sparkling clean and staff very friendly

towels there weren't enough towels in the room or the pool area

the pool was full of unsupervised boys throwing footballs and the foot was horrible from the

the bar and restaurant were fantastic as well as the mattresses.

fact that the pool was “temporarily closed” without explanation

continental breakfast, dresser drawers not wire baskets in closet, bigger swimming pool, different closet setup

clean, decent gym, friendly staff

the kids had a blast in the indoor pool

seemed clean although never saw cleaning staff there in my 5 trips to the pool (traveling with kids)

the laundry room was nice

some noisy kids in the hallway.

the pool was awesome and everything was pretty nice. big room and amenities.

the pool & the miniature golf were great! the bed & the shower were wonderful.

clean, great staff and good breakfast.

the complimentary breakfast was filling and the ladies working that area did a great job keeping it clean and well

atayed in a kids sweet with our 13 yr old twins

the gym equipment worked

only negative was a relatively small parking lot that made it difficult to navigate a uhual with car dolly in tow

good lighting in the parking lot

comfortable bed, adequate parking, friendly staff.

i was able to see my vehicle in the parking lot from my room.

the breakfast was excellent and the room was very clean

was not told the pool was closed down prior to our stay.

the breakfast was nice and hot and very good

very clean, comfortable beds, nice breakfast

nice room clean and comfortable. they did put a note online that the pool is closed.

need pool open too

the breakfast was lacking

to get to location with plenty of parking there is on site laundry with was nice

the room was clean and the breakfast run by stephanie was very good

breaking up a bar fight when i checked in on friday

no hot breakfast.

we mistakenly assumed the airport shuttle ran earlier than 10 am, and when we called at 9 am, sunny personally came to pick us

whole reason i booked this hotel was for the shuttle to get my son to the airport

hotel shuttle quit at midnight

shuttle to airport, friendly helpful staff

the pool was very nice

closing breakfast early

there could have been a few more choices for breakfast

the pool was open so my son and i enjoyed swimming before heading up to our room for the

really didn't have anything to complain about. maybe improve the water in the pool =

the indoor pool is great but very cold. you can tell that they try to heat it but not enough.

we were comfortable in our room, and during our stay we enjoyed the indoor pool, as it was very clean and comfortable to swim in

the pool is warm to the point you can see steam coming off in the evening

have been nice to have regular bacon or sausage on the breakfast buffet

breakfast has a nice selection of items, but i wish the eggs were not pre-made and reheated

picture showed that the pool was open but it wasn't then they opened the pool while we were there and it was green and

the room was absolutely beautiful, spacious with a kitchen

clean room. cozy. close to the expo center. comfortable bedding and accommodating kitchen area.

i do nor recommend it also homeless people prostitutes everywhere and needle caps on ground by pool and couples fighting yelling breaking out windows next to me and j couldn't have family over

kitchen was dirty and so was

kids were running around and nobody told anything

hot breakfast are always a plus

the pool isn't in service yet but they are working on it

we had a late night so didn't take advantage of the breakfast

stayed at the hotel for two days it was very nice the pool and hot tub was a bonus the whole family really enjoyed the stay we will be back for

n lots of kids unsupervised eating everything

same great price, rooms, staff, and the pool and hot tub

spa wasn't ready

the pool and spa are being worked on

the pool is pretty tiny but im just glad to have gotten to swim

he caught her in the laundry room alone

just need coffee pot and dishes for the kitchen

room good sized with clean bathroom and kitchen

huge room, great kitchen, living area and bedroom

was really good, the hotel rooms have a kitchen and staff has always been available when we needed them

is great, good parking even for pickup trucks

parking was a little tight

location is great. safe lighted parking!

drug users and homeless people walking around all hours of the night

location , and the parking, no one was staying there, so parking lot was empty....!!!!!

the breakfast was available at 6 am early enough for early check out

almost too hot to sit in there and watch my kids

only negative thing i have would be that the indoor pool was very cold but that didn't stop the kids from having a great time

it was convenient to have coin-operated laundry in the hotel

pool was out of order.

looking people roaming parking lot

there was plenty of parking

we went around to park there were a group of young men hanging around the parking lot and we didn t feel comfortable so we parked right in front of the hotel door

furnishings, mattress, frig, micro, tv, nearness to businesses, staff, breakfast, parking, location all excellent

lastly, the parking lot & access roads were poorly maintained

the heater wasn't working for the pool and spa

the hot tub/spa was not hot, and the indoor pool was quite cold.

loved the late check out option.

mo pool towels

need better breakfast

that the breakfast had to be cancelled due to covid-19 i love their breakfasts.

breakfast

friendly staff! very clean! great breakfast! comfortable beds!

clean friendly staff, good breakfast, and helped immediately when asked

a great stay for weary travelers and the breakfast was top notch

location was fabulous. staff was very friendly and helpful, breakfast was good as well.

breakfast was good

clean, spacious room, indoor pool, hot tub and gym. also included breakfast

problem getting the room got room i wanted and floor i wanted nice pool hot tub and breakfast was great

$20 pet fee is expensive. should be a refundable damage fee.

there was a bar lounge and a fire pit outdoors which is a nice touch

liked that they had a coffee shop/ bar on property.

i landed early in the morning and sent an email request for early check in, they not only allowed it but

breakfast bar serves star bucks

the young man at the bar during the afternoon on 8/18 was great as well

the pool was down and we also specifically get a hotel with a pool

we did a load of much needed laundry, too

breakfast was cold, the eggs, sausage and the potatoes were cold, the oatmeal was too runny, my

dirty pool

the breakfast every day was very good and the eating area was clean and very neat

the pool was closed for the season unfortunately

i don't see a indoor pool or jacuzzi

staff is friendly and they have an onsite laund facility, conference room and a seasonal pool

very clean pool. feels like home.

and pool was closed

i really liked the room, the service and somewhat breakfast, hotel was clean

was perfect breakfast was delicious rooms was clean staff was very polite i would recommend your hotel to

due to covid, they are handing out grab bags for breakfast consisting of an apple, a juice box, a granola bar and a muffin

basically clean, with some wear and tear visible. nice pool, gym and breakfast bar.

the gym

the room is large and has a kitchen and sitting area as well as the bed area

location was nice. room was big. kitchen was well stocked.

the pool is closed.

spacious and having the kitchen was great to feed kids

the breakfast was excellent

site coin laundry was handy for us - the trip was a quick one and planning couldn't happen and we had to pack

breakfast was good but needed fruit

close to everything; restaurants, water park etc

sent them to lobby and laundry room my husband and i redirected them to stairwell my husband checked the elevator after

needed a protein source for breakfast.

there was a sauna, gym and pool table. it was very nice.

i daily go to the local gym and your gym was horrible

steam room had been converted to a restroom and the spa was filled with cement

no indoor pool

woke up to kids running up and down the hall in the middle of the night (not exactly hotels fault but i felt

wish there was an indoor pool

was organize the sofa bed was perfect for the kids the little kitchen and the pool they loved

full kitchen fridge. decent hot breakfast. comfy bed

the complimentary laundry is perfectly located next to the gym so you can work out while waiting for your laundry

spacious, super nice staff, really good breakfast, late check out time, pet friendly, amazing

parking was a little difficult

staff, free breakfast, free parking, and the room was big and comfortable with a working fireplace

parking was a little crowded due to buildings built in proximity to each other, but still an

parking seemed cramped but still okay

parking was adequate but not the best. the parking lot seemed to be full every night.

the kids didn't mind, but my husband and i didn't last too long

the breakfast was so handy & fabulous! the staff was very friendly.

my kids enjoyed the pool and the breakfast

this person got onto the kids had no idea what happened due

pool was only 4ft deep but the kids enjoyed.

didn’t get a chance to try the bar due to limited hours

it was nice to have a bar located in the hotel and be able to take our drinks outside into the back area or even to our

bar at the hotel was disappointing

great bar with couches by a fire

cool bar downstairs but we didn't have time to go

besides that bathroom and kitchen was super

dead bugs, a live roach, crumbs in kitchen and fridge

back in to change back into road clothes after the funeral in the public bathrooms next to the gym

were extremely happy with our stay, very nice suite, had a full kitchen, living room, and a nice bedroom

clean room. like the kitchen space. comfortable beds and pillows. great price!

never any laundry bags in room closet

clean, location , hot free coffee at 6am & quiet , fitness center is one of best in my travels

beds were comfy breakfast was very good and it was quiet on our visit

breakfast was quite enjoyable,absolutely worth waking up for

the only thing i wished that they had is more items on the breakfast menu is potatoes of some kind

did not bother to remove the snow from the street, parking lot or patio

parking lot, sidewalks were covered in 6 of ice that made walking outside extremely treacherous

were in the process of painting the exterior, so there were some parking spots taken up by a beeping piece of equipment

this hotel is in the same parking lot with the woodland hills mall and the cheesecake factory

hard to find the entrance - driveway was hidden inside the mall parking lot.

the breakfast is always super good too and i sure love food

excellent breakfast selection, clean and spacious room, comfortable bed.

the cleanliness and the staff. the breakfast.

the breakfast consisted of delicious blueberry muffins, bagels, oranges and juice

i had a late check out and the housekeeping staff was aware that i was checking out at noon and didnâ

nor parking

not enough parking at night

the free parking and internet is always a plus

was pool on front of my window

the pool was a bit cold but it is outdoor and not much they could do about that.

then there was people, 10 or so in the parking lot smoking pot at like 12:30 am

bed was great. very clean room. parking was convenient

quick check in and good parking.

gps brings you to behind the hotel you must go one driveway down to enter hotel parking lot

location, cleanliness, parking

huge room, sofa and a chair for sitting, good breakfast, great location.

loud guests above. coffee maker did not work. continental breakfast was marginal.

breakfast's i've had, just a walk away from restaurants had an emergency with work and needed a late check out and they did everything they could to accompany me

very clean, comfortable bed, good breakfast, friendly staff.

breakfast was great!

clean , room smelt great & great breakfast!

the facilities were clean and i loved the pool

front desk had me pick up extra towels at front desk cause he was cleaning kitchen area

set up of the room and kitchen was nice

to different places to eat and coffee shops, very clean, good workout space, kitchen has all utensils, big tv and enough channels to watch

very clean, good breakfast, allowed pets

not enough privacy from a busy street for pool.

breakfast

nice simple breakfast

the gym was had new equipment and everything you needed for a complete

heated pool and how clean the room was

we like having the restaurant and bar in the hotel

salt grass is within walking distance as is a bar & grill and numerous other restaurants

super clean, friendly staff, nice pool, worth the price

real food options available. clean and fresh. nice staff. bar hours. self-contained.

access off freeway, friendly efficient staff, very clean, quick check in, ample parking,adequate free breakfast, refrigerator and microwave in room, cookies and lemonade in lobby

finding the entrance to the parking lot was kinda hard.

at night there was a lot of activity / drinking in the parking lot.

driving through a restaurant parking lot and construction to get access

access from back parking lot requires a key.