comfortable beds, good parking, nice breakfast, friendly and helpful staff

great swimming pool and in a convenient location

breakfast was excellent with attentive staff

breakfast was mediocre

the staff was great and very friendly. breakfast was very good.

the wifi worked well

there are a jacuzzi but not a pool.

location, pool, clean, good staffs

the pool and sauna

breakfast, tiny, mouth watering but tiny.

the breakfast is very, very poor

did not have breakfast the second day, plus they do not have room service, neither the restaurant replied during

hotel includes good free breakfast and the staff at the restaurant was very kind and helpful

swimming pool

very kind staff, good air conditioner and has a good parking lot.

the parking site isn't located in the hotel but in a parking in front of it

the hotel has underground parking lot for free (that we missed at first and parked on paid one, next to the hotel and had to

parking garage was good and the rooftop bar was great because i could smoke cigars

location and breakfast

good breakfast, hotel staff was nice

breakfast was very good

very good breakfast buffet

the free breakfast had a very nice selection

same breakfast every day

staff, comfortable room with ac, clean, good wi-fi, business centre with use of computers, gym, good breakfast

breakfast was quite generous, they even had soup and you could take as much as you want

comfortable room with ac, clean, good wi-fi, business centre with use of computers, gym, good breakfast

parking is very small and could damage cars

good, secure parking for moto, elevator worked well, ac woked

wifi is good, jacuzzi, size of the room, minibar.

it was a one night filler stay....clean, good wifi

we're talking like $13 bucks a night for a clean, decent, pretty modern room with a/c, wifi, and cable

parking spaces were tiny. location is quite far off from everything. breakfast ok

really friendly, good parking, good wi-fi

car parking

i have a car so the hotel parking is great

breakfast bar shouldve been placed farther back because some guests lacked deceny and coughed

from the very beginning the found me a parking space in their garage and set about to make my stay pleasant

they also offer good secure parking if that is important to you

comfy beds, delicious breakfast

is very usual iun colombia, shower and the pool didn't have really warm water

breakfast would be more variable

the parking lot

convenient parking. nice staff. good breakfast. cleanliness. convenient location.

location, free secure parking, the breakfast, the staff, the room.

parking in basement and breakfast was excellent

location, free secure parking, the breakfast, the staff, the room.

the pool, bar, and breakfast.

excellent breakfast and the arepas were delicious.

the pool, bar, and breakfast.

excellent restaurants and bar on the property

golf, spa, gym, fitness classes etc

green areas and kids swimming pool. good breakfast.

golf court where you could play or just walk, tennis courts, sauna, spa, gym, swimming pool, playground for children

golf, tennis, pool, squash, spa etc…outstanding staff with top notch empowered customer service

off-street parking was a treat, and the aircon worked

great value,great breakfast

nice pool and excellent breakfast!!!

the location was good. the breakfast was wonderful. the staff very kind.

pool and dry sauna

pool gym food

the only good things were the staff and the open air (with roof) restaurant for breakfast. (-) the breakfast has very little choice

super friendly staff. spacious rooms. parking.

parking lot is shared with a shopping mall so is difficult to park, sometimes you need to wait 5-15

parking was tricky since the hotel is above a shopping center and only 4 lots are designated to

parking in mall lot was not convenient

the parking is horrible,

great location, great staff, spoke english, very helpful, free parking.

car parking is a bit sketchy but not too bad after you get used to it.

parking

parking included; easy to get uber/taxi etc

of confusing parking situation for my vehicle

cleanliness, customer service and free parking

the wifi is fast, the rooms are clean, the shower has great pressure, and the breakfast is good

parking

parking is not at the hotel premises usually they block the parking entrance with other cars, so

clean hotel with huge and very comfortable beds, plenty of room and free parking just opposite the hotel

breakfast buffet was so complete , the attention and atmosphere was great , the staff so friendly

fantastic breakfast included in the price

was super friendly and helpful - great breakfast and views of the city - nice gym and

amazing breakfast, clean rooms and great location

on the rooftop - great location to see bucaramanga - friendly and helpfull staff - clean and nice gym

the position and the gym (24/7 open)

gym- ( old euipment ) heat and heat it was raining it would have helped

breakfast was ok

breakfast, friendly english-speaking staff

very clean and good-sized room. i really liked the breakfast.

breakfast was good

friendly stuff, quick room service. all great and clean

we have had a better breakfast when we have stayed before.

the restaurant treats you like a vip and breakfast is all included

breakfast buffet delicious

breakfast was really good

breakfast, good service and clean/big rooms

secure parking, good breakfast and spacious room

shower good pressure, firm matress , air conditioning, property and room were clean , parking,, kind staff

secure moto parking, excellent staff, excellent buffet breakfast

the parking slots are limited.

they say you have access to the parking lot, is not guaranteed for for guests in the hotel even if you are staying

the breakfast was incredible, the staff was out of this world.

no one could be out in the backyard by the pool or tv area after 22:00 hrs

they let us hang around the pool for several hours before we took a night bus

breakfast was different everyday and also fantastic

breakfast was excellent serve by a lovely friendly young girl

the water spa and massage treatments are great value for money

hotel is spectacular, food is amazing, people is incredible friendly, golf course is excellent, spa is the best that i ever

excellent!! great spa also!

hotel is spectacular, food is amazing, people is incredible friendly, golf course is excellent, spa is the best that i ever

we stayed in the presidential suite, which had a large living room and kitchen, with a nice bedroom and bathroom

location, lovely family cabins, very clean, friendly staff, great pool and playgrounds for the kids

location, lovely family cabins, very clean, friendly staff, great pool and playgrounds for the kids

location, lovely family cabins, very clean, friendly staff, great pool and playgrounds for the kids

breakfast was made freshly every morning by the lovely alejandra

the staff is very friendly and the breakfast was good as well

astonishing view at the pool, and the chalets next to it, we stayed in the big house though, the staff were very welcoming

good breakfast

our hostess served a lovely breakfast of eggs and toast out on the patio

in the morning however we enjoyed the place and breakfast and the person in charge was helpful and

nice house in the country, animals, quietness. good breakfast.

breakfast was great. i will come back.

no parking lot no breakfast included . high cost for low quality and poor service

room and big beds pool and rooftop bar gold honey pineapple parking (not undercover) is right in front of the

breakfast was super delicious

the garden and pool area are absolutely beautiful and make it a wonderful place to relax

the whole staff was always kind, and the pool clean.

having a pool was a bonus