swimming pool was clean & welcoming after a long day’s hike

the pool was in awful shape

pool and patio was under construction , waterfall on the other pool was off must of the time .

we were in the treehouse love nest, which has a wonderful infinity pool and adjacent jetted spa tub

top notch place! the breakfast was excellent!

everything from spacious room, gardens and pool, gorgeous view, great staff and delicious food

views fantastic heated pool with stunning views generous amount of space with lots of different areas to chill out in

we were in the treehouse love nest, which has a wonderful infinity pool and adjacent jetted spa tub

free parking

the rooms were big gad kitchen bathroom has front and rear entrances to the

our room was huge and included a little kitchen and a private bathroom

the kitchen supplies are basic, the oxxo close by is overpriced, so bring your stuff

i was upgraded for a room with a kitchen and i was very comfortable

parking is right next to the hotel on the street

they don't have enough parking and it was outside the hotel.

the daily passing of trucks with mounted loud speakers, often parking for quite some time in front of the hotel while keeping their speaker blaring which was

more parking space

loud music was playing in the parking lot past 10 pm and some of the guests would be rowdy and loud and drinking hardcore in the

they have a very useful app for communicating guest requests like room service, room cleaning, etc

kids club staff, particularly betsa, were awesome

despite paying for massages at the spa and being told we could stay in that area after check out, other staff rudely kicked us out

breakfast was amazing!!

and most enjoyable part of our trip, is the room service

location and pool with attentive service from bar. beautiful views.

this seems to be a big thing there and there are even chairs by the pool that only certain people can sit at

loud music in the beach and pool area

spa was excellent

but the breakfast buffe was lovely

rooftop pool was heavenly, the views out the room were stunning and the service was top notch

is top notch, the setting is stunning high up in mountains, very secluded and obviously the pool is phenomenal

the rooftop pool and bar our outstanding with beautiful view and great service for food and drinks

it is all you eat between breakfast abd dinner

great property, beautiful room, great pool and pool restaurant. wonderful staff.

excellent warm pool and water volleyball every

also, i wish they would have cleaned the bird poop off the chairs at the pool and on our patio more often

right on the ocean. lovely pool. seven minutes by bus into town.

- interesting activities during the day (water gymnastics and yoga, volleyball in pool, bingo, music trivia, etc)

in our room, a restaurant at the hotel in case we didn’t want to cook, along with spa, gym and, swimming pool

there were not a lot of screaming kids since my husband does not like that

no laundry onsite

there are 2 pools which are heated and numerous lounge chairs available for relaxation

gave us free continental breakfast but we didn’t like the menu was the same for every single day

far from any noise nice security private resort blue water no jellyfish great place for the kids and adults love the

was wonderful--place was very clean--big fruiting tree with lots of birds in it was in the parking lot and viewable from window

the gym was 24hrs, the spa was amazing

my kids loved jessica and irlanda at kidz zone

you must try the blaze breakfast

the ability to sit in a lounge chair and view the beautiful scenery or quickly cool off in the pool)

pool was in the shade

pool was very small so we didn’t have a chance to use it as it was often busy with families

if it was too hot you could go and refresh at the pool

no internet in the rooms, only pool area and reception

the pool was clean but cold

incredible views from any room and the infinity pool is beautiful

the rooms are nice, and pool area is divine

they had to empty and make repairs to the pool while we were staying there…

had the hotel for ourselves, we could enjoy the pool and jacuzzi to the fullest and had the staff's full attention

a nice infinity pool and jacuzzi

the hot tub and pool are the nicest that i've ever expected in mexico

the rooftop pool and hot tub was incredible with great views of the puerto vallarta coastline

the view most of all but also very quiet and most times we had the pool area all to ourselves the time we did spend at the hotel

it's also spacious and its pool and hot tub are also great too

deluxe room is quite large with living area and kitchen separate from bedroom

location quiet comfortable and pool

pool doesn’t get much sun but for the price, i’m surprised it even has a pool.

i also had a pool view from the living room side and the two balcony spaces were off the bedroom and kitchen

we enjoyed the pool and the hot tub and the view terrace on the roof

the pool and the rooftop bar were incredible

- everything from checking in, to the morning coffee, to the maid service, to the rooftop bar was pleasant

perfect spot for one night insane sunset at the rooftop pool bar

great value for location. clean. quiet. nice rooftop pool. staff was super helpful and friendly.

the rooftop was amazing and george the bar tender is an amazing mixologist and a wonderful person

that checked us in (there is no check-in desk) was extremely helpful, and apologetic about the parking (-)com entry said that there was parking available nearby, which we took to mean a private parking lot that had arrangements with (*)it would be nice to have some parking arranged. i easily had to park a km away... (-) they also said they had parking but as it turns out they meant street parking

however the wifi is lacking at points with no reception at the nice computer desk or tv

laundry service

they cleaned our rooms with care and did our laundry with expertise all with a friendly and kind attitude

the wifi could have been better, stronger signal.

at the pool club, miguel and his staff made me feel at home

the gym has basic cardio equipment and weights

nice room and friendly staff; very nice pool area for gay parties

it was loud - could hear music from restaurant, buzzer on door, room upstairs, fountain from pool

the room under the pool area

the breakfast room was gorgeous, with river views and a spa pool

location , room , customer service , pool , drinks

small but full bar w/ good tasting drinks

i was very excited that there was a hot tub, or a spa jacuzzi in my room

the pools were great, the staff was so fun and helpful, the bed was so comfy, and there were cats

the rooftop pool is fantastic

and lots of stairs to get to upper rooms and rooftop pool

the pool and terrace area were cute

the view from the pool deck is breathtaking

a lovely breakfast of fruit, cereal, and breads with juices, coffee and tea was available daily

pool has a great view

breakfast was great,and that there was no noise at all coming from the hallway nor other rooms.

wifi and tv is good , hot water running perfectly , near a few nice bar and restaurants

location, cleanliness, and the free breakfast were great

pool was clean

the pool is amazing. location of property is amazing.

to sights, proximity to beach (basically right on top of it from roof deck/breakfast/pool), central jump off point to grocery (ley), malecon, shops and great restaurants

the infinity pool and jacuzzi were great too

the view from the rooftop pool was lovely

the rooftop pool and lounging areas are amazing

the roof top pool is spectacular and the views of the bay are dramatic

relaxing pool area

we had a kitchen as well as a sitting area

it has nice sized bedrooms, full kitchen, and the rooftop view is insane

view, the terrace with swimming pool was very cool to chill out, the room was very comfortable and clean

parking is across the street in a secure gated area

located in downtown, walkable distance to beach. beach view from 4th floor. free car parking.

parking lot outside the property

swimming pool with nice lounge chairs and secure parking also had a rooftop restaurant that was very

swimming pool with nice lounge chairs and secure parking also had a rooftop restaurant that was very

my favorite was the hot tub on the balcony, 24 hour room service and the bar tender arielo and enrique

we went to the spa twice because they were so relaxing

the prices at the spa were too high so we went elsewhere for treatments.

bit rocky, so swimming can be a challenge at times when the waves are larger but there are two pools, one of which is an infinity pool overlooking the beach

gorgeous little hotel near town with a lovely pool, view and right on the beach.

very much appreciated the early check in and late check out

very much appreciated the early check in and late check out

large pool areas

excellent pools and pool animation

english in writing only 2 tv channels in english slimey slippery pool below subpar food no microwave in rooms coffee maker was broken part of shower didn't work

o) with lots of seating, one pool quieter than the other

pool area was disgusting and extremely crowded, we couldn t stay at the hotel during the day

breakfast was average, location is good but the rest nasty

excellent breakfast. nice pool. nice restaurant. good meals.

a good place to stay i would recommend they give your dinner and lunch and breakfast and i like the

in the patio,the food needs to be different everyday, they where short on personal during lunch breakfast and diner on snacks they where

pool areas nice

staff only thing good - no decent bar or lounge - no decent lounge cots -

the mostly local guests were quiet and the kids were surprisingly well behaved

also maybe a space dedicated for the non smokers on one side of the pool

pool is nice rooms are clean and hotel has lots of character

small rooftop pool with a nice patio with access to a communal fridge/microwave etc

love the area by the pool.

is clean and reasonably priced given the decent location and the fact that there is a small pool

pool was drained

spa prices were high and it was very loud until 3 am because of the acoustics of the hotel

the service was excellent, the staff was incredible, the kids club exceeded my expectations and the rooms and resort were stunning

the spa was very overpriced

there were too many private events that closed sections of the pool down all day.

very clean and spacious, preferred upgrades worth it, beautiful location, and lively pool area