great breakfast, loved the homemade waffles, thank you

the bed was very comfortable, gym had great modern equipment, great stay!

beds were very comfortable and it had a great gym

late check out was offered since i checked in early which was really appreciated and the breakfast

a pool and gym opened could be even better.

coffee and bananas in the main area, vending machine for extra needs…and laundry on site for $2 per load…very friendly helpful staff

the pool was great.

enjoyed the kitchenette, table and bench

there was a pool and hot tub for guests on the first floor and a small gym

the pool and join were great as well

smart layout — having fridge, a small microwave, and coffee maker — breakfast offerings — fitness and pool room — friendly and hospitable

my kids enjoyed the indoor pool. the beds were comfortable and the breakfast was good.

the staff was all greta and the breakfast lady was so sweet.

yummy my kids loved it

ilove the breakfast and the staff are so much friendly

breakfast at the smitty's which is attached to the hotel

pool was great with the water slides. beds are comfortable with large room.

the pool was amazing! the beds were super comfortable and spacious. the meal credit was nice too

you can get a hotel for the same price with free breakfast somewhere else

not ideal for sleeping before 10, as kids were playing and making a lot of noise

staff were amazing. the pool was awesome. my room was spotlessly clean and so comfortable.

it was a quiet location, the pool was nice, breakfast was good, and you still have microwaves!

pool was quite cool so much so that my kids didn''t want to be in it ( they are normally water

staff were not supportive specially the lady working in the breakfast kitchen

didn't work, tv remote didn't work, shower head was cracked and spraying water at the wall, no laundry bags, little things that didn't make our stay bad but needed attention

i liked that there was somewhere to park a big truck.

parking wasn t the best

very clean , fast elevators, good parking.

clean good parking swimming pool allowed late check out what wasnt to like

close proximity to yyc, shuttle service and extended parking

a cup of coffee before our long drive home on a snowy day, having parked our car in their parking lot while away on vacation

did not get to eat breakfast due to covid restrictions

great swimming pool

the shuttle was available when needed. i also enjoyed the gym that was fully equipped.

great pool and place to stay with young kids!

shuttle to airport

have liked a breakfast bar with just fruit muffins bagels

then management tried to say we didn’t book for late check out and on top of all of it they went straight to calling police instead of talking to

no pool, only 2 hot tubs which are not great for kids who want to splash and play

boasted it was adult only, which is why i booked it to get away from screaming children in the pool, and halls

the laundry soup you use in sheets are very harsh and causes a rash to her skin.

unfortunately the laundry was out of order when we stayed.

i stay every few months , hot tub is great. laundry machines on site.

pool

loved that there was a gym and pool facility plus tea and coffee in the waiting area

there’s a laundry room for guests

like that when i inquired about a late check out option, the front desk immediately granted it to me ( maybe because im also an

great pool and spa

quick and easy airport shuttle and convenient restaurant open late.

the room was huge, the breakfast was good and it's nice to have a laundry and pool area for guests

location, ability to park my car there instead of at the airport, free shuttle service and a nice gym

appreciated the late check out (2pm)

clean room, friendly staff. 24 hour pool was awesome.

i requested early check in, as it was needed and they were able to accommodate

we like that we can leave our car for the week, and the free shuttle to the

staff seemed reluctant to allow a late check out and i had to press a little to ask if it was simply not possible (as i could see

love pool, hot tub, room, and breakfast❤️

there’s a laundry room for guests’ use. free breakfast is provided.

excellent location and a great courtesy shuttle - both frequency and truly courteous service.

kids loved the pool, and were in it for about two hours

pool area and gym are clean

would have preferred a shuttle service to and from the airport instead of dealing with a taxi service

huge room, very clean and many amenities available including complementary laundry

are exceptionally nice, warm welcome and good organisation, great breakfast the rooms are super clean this is well worth it

liked how the rooms had a full kitchen with all the necessary kitchen utensils

they accepted pets with no issues. normal pet fee applied, but they were very accommodating.

on site parking was free and it was outdoor

the restaurant prices on site, the staff and check-in times, communication about wi-fi, parking and breakfast up front helped a ton

location, easy access by car, lots of parking, great breakfast

wasn t informed about additional parking in the back

plenty of parking, kitchen in the room

parking was not great, hard to find a spot to park.

staff, the shuttle was very helpful, so was the 2 week complimentary parking

a rally car group that returned at 1:30 am & all kept their loud engines revving & idling in the parking lot for over a half hour

the underground car parking was great as it was protected from bad weather too

staff were wonderful, parking easy and accessible, location not crowded or hard to get to with traffic, definitely

large room with good facilities. pleasant staff who were very helpful. parking very convenient.

parking is free, the elevator s size is ample, and a airport shuttle is available on call 24

ud83dude33 easy parking and a nice restaurant on the premises, which we didn t have time for breakfast but were

no covered parking with the cold weather.

parking

hotel was close to the airport, the shuttle service was great and the staff were friendly

wish the kitchen in the lounge was open later on saturday

the breakfast/buffet area was roomy and clean, and looked like a kitchen, which was different

the breakfast was great, warm food, great selection very clean nice kitchen

from check-in with ram up to the airport send off shuttle with claudio, they made us feel welcome and valued

good location. spacious room. excellent bartender. ample parking.

parking lot large but far from front door.

easy to navigate the hotel and parking lot

to the airport, lots of parking and not as noisy as one would expect being near the airport

absolute nitpick but walk from parking lot was a bit awkward

in house bar and restaurant was great

comfy beds. adjoining room was great for grandparents and kids

the pool was lots of fun for my kids

nice clean rooms and friendly staff. kids loved the small water slide.

would be great if the shuttle could be more flexible with time and not just on the hour, but not and make or break by any

easy-to-use guest coin laundry(cheap), warm swimming pool, great breakfast especially suitable for

friendly, efficient staff and free shuttle from airport

golf course view was excellent

fantastic room adjacent to golf course nice parking

near airport with free shuttle

nice laundry facilities, well appointed fitness room, close to the airport

the bad: very limited toiletries, no microwave nor water kettle in room, no laundry bag (told because of covid) - give me a break

shuttle service was very slow - not sure of schedule and why is it not on booking basis

love the gym here it’s awesome the staff here are absolutely wonderful the room i loved it nice and clean

i also liked the outside couches to enjoy the golf course views

free parking

like the paid parking on site and the shuttle service

the 24hour airport shuttle and long term parking were awesome

no free parking

parking was tight for trucks.

breakfast was excellent

breakfast is good

spa bath in the room was amazing. also we enjoyed breakfast.

my family had a blast in the pool

breakfast was ok…i was hoping for something different

free parking

underground parking was pretty tight.

om service), underground parking

liked the underground parking

late check-out was no problem and enjoyed the underground parking

room was comfortable and what we expected. easy parking out the front and quick check in

staff were very friendly. rooms, lobby and parking lot were very clean.

free breakfast and free parking.

there was plenty of parking

very minor issue finding access to hotel and parking lot by car.

the gym is small but has a full set of dumbbells and a few cardio machines, which is workable

maybe need to add one kitchen helper

the staff were really nice and chill, allowed me to have a late check out at 13:00 free of charge

thank you for the late check out it was greatly appreciated

food not enough, my kids was not happy about that

reception, brief knowledge of how to use the facility, enough space for car parking, very quiet place although close to airport, clean and organized rooms

free parking. easy to find.

complimentary open parking lot view-able from the room

the parking is the shitty thing because of the ice from snowing and sunny

i forgot to ask to use the underground parking for my car

need better parking

ample parking

clean, comfortable beds, decent parking

very close to my work and covered parking

rooms free parking pool

spa tub was small, like a regular bathtub not a jacuzzi tub

the gym

the staff was very helpful. they were very accommodating. the shuttle was very convenient.

nice spa bath inside the room

gym is very basic (but gets the job done), would be good if they added some stretching mats, the

i also loved the spacious parking because we have a trailer attached to our truck

location, ample parking, loved our king suite, very clean and impressive details of the room

our room was clean and quiet. we had a comfortable stay. parking was well lit.

location is convenient, spacious parking lot, breakfast included

to find with ample parking have been there 3 times in the last 2 month

feel sketchy and we honestly worried about our cars in the parking area overnight

there were at least 3 different groups of homeless people set up in the parking lot right up front

terrible to get into the parking lot

easy to find parking

but didnt stay cause of the crackheads camped in the parking lot

not a lot of parking

then we moved the vehicle into a parking stall

the pool and jacuzzi were great and the free parking is definitely a plus

parking not enough plug ins

has alot of space in the rooms plus i loved the underground parking

the pool is a little bit small and less fun for kids

great shower,clean, the bed was incredibly comfortable,there is underground parking and a great gym

service was great; we used their shuttle service to and from the airport

shuttle got us to the airport early next morning to resolve issue with united

airport shuttle breakfast included in stay accommodation for late check in

along with fitness room, basketball court, hot tub, heated pool, waterslide - the list of extra facilities is

along with fitness room, basketball court, hot tub, heated pool, waterslide - the list of extra facilities is endless

staff was very helpful. helped me figure out shuttle. called the banff office for me.

the suite was comfortable and it was a bonus with the kitchenette

the location, the room itself plus the kitchenette, breakfast the pool& hot tub

i loved that they have a decent sized pool, a hot tub, a steam room, a sauna, a gym and more

the kids enjoyed the pool, and i was glad i was able to park my car under ground

the laundry room is to small

saltwater pool was amazing

the pool was nice and the spa on site is

if you're traveling with kids, this is absolutely not the place to stay

very rude attitude of one staff assigned at laundry and sometimes she is at front desk

was rude, staff yelled at other guests, staff talked down to us when we inquired about the laundry room

the 2 rooms/2 bathrooms joined for 1 adult 4 kids, the view of mountains, downtown

they didn't clean our rooms at all, and our kids had to clean their rooms most of the time

was too shallow for my teenager kids, hot tub was filthy like you’ll get out of it feeling like there’s a film of something

they made this a very pleasant place for us and our kids

breakfast was good

great hardware，great breakfast，multiple choise～ friendly staff～

breakfast was available until 10 a m so we didn't need to rush and it had a nice selection.

convenient. right off the highway. lots of parking and the breakfast was delicious.

roomy. clean. bright. parking abundant. outdoors clean and well appointed.

parking lot was seedy-looking

cameras should be in every hotel parking lot

friendly staff. good bar and restaurant. nice pool and good parking

very clean. beds super comfy. pool and hot tub amazing.

pool and gym was in renovation

gym needs cleaning and renovation, other than that good

originally at the airport waiting for my first shuttle pick up, i realised you have to be careful that a driver from another holiday inn does not

clean rooms, comfortable beds, soft linen, convenient location for us, hotel restaurant here, pool and hot tub

our kids especially enjoyed the swimming pool — it was definitely one of the highlights for them

breakfast was delicious hotel staff very friendly hotel it’s in front of the train station room

breakfast was a bonus

there was a pool

tub and pool are very nice

my kids enjoyed the pool (and pool table)

friendly staff; very clean; spacious; breakfast is average; close to university of calgary; didn't use it but the hotel has a

it also has a bar if you want to chill which is open between 3pm and 10pm

gym and pool facilities look fabulous so i would like to be able to use them once covid

restaurant and bar were closed

river with outdoor chairs and table, has kitchen, has own codes for rooms and bathroom, has fireplace, has billiard table

spa hot tub outside overlooking river was great

shared kitchen and comfy

plenty of board games and a pool table to enjoy if we had the time

hosts were very hospitable, treadmill, roominess of the place, pool table

the only down size would be probably the parking situation ... hard to find a spot ....

only thing i would change is the parking

bed was comfortable. room was quite. parking was good. staff was awesome

parking included, easy to get

parking lot was a little tight.

the parking was free and protected

parking in minus 25 winter was awesome exceptional free breakfast with sausage, omelet and waffle

great location, clean and my main reason is secure underground parking for my car.

the area was quiet, indoor parking, excellent service

parking could of been laid out better

breakfast could have used a bit more

i didn't try the breakfast i thought the menu was good

scramble eggs during breakfast, it has no seasoning or tasteless, or it was intended to be that way

breakfast never changes it is the same every day

nice little breakfast included

lots of free parking and staff very helpful

beautiful hotel, friendly staff, and lots of parking.

clean with comfortable beds. free parking!

calgary for an event; clean and comfy room, good location, free onsite parking, friendly staff

lots of parking in back

an adjoining restaurant and suite was comfortable easy parking and facility felt

parking is easy

lots of parking

parking lot was cramped and hard to get around when driving a larger vehicle, during busy times

great parking

parking lot is a bit tattered due to winter thawing.

guess somebody has to have that view but it would be nice rooms on that side had a

awkward area of the city and small parking lots are not truck friendly

i booked a room with a balcony, i got placed on the first floor with a view of the parking lot and no balcony

the parking

was clean, tidy and they even accommodated my early check in which was very, very appreciated.

hallways and gym looks boring.

staff were terrific, place was clean and nice and the breakfast was actually pretty decent for these sorts of hotel breakfasts

didn't have time to stay for breakfast.

lady (a korean lady) to refill the milk (it’s less than half in the container and we have young kids), she said’ i don’t know what happened, but there’s milk in the container’

fresh coffee and juices yogurt all types of cereal pasteries the place was clean and they have laundry machines great place to stay if u are in the nw part of

the spa bath jacuzzi was amazing, the bed was super comfortable and everything was extremely clean

very helpful staff. he helped us with directions to the train. breakfast was great too!

free weights in the gym would have been better than the pulley machine.

cleanliness and comfort. breakfast had lots of options. the beds are very comfy.

had everything i needed. great location, decent buffet breakfast, laundry facilities.

got this hotel because it had a 'gym', turns out it was just

included breakfast and pool

the pool and gym the wide choice for breakfast the coffee machine in the lobby

we also enjoyed the gym

included breakfast and pool

hard to get in and out of the parking lot.

parking space is limited.

theres the fridge the ice cubes free parking and plus free breakfast!

loved how friendly the staff were! great parking.

parking was a little tight

think a pet fee per room would be better, we had 3 small dogs and paid $245 for the three nights extra-

gym was okay

cleaning, a/c did not work, ice machines not working, no amenities, staff didnt seem to care, gym was not maintained

what is also amazing is that for those who are gonna be staying longer and who might have laundry needs they offer a complementary self-serve washer, and dryer which is amazing

#2 they say they are pet friendly; however, i booked through a third party, i paid the pet fee through the third party,

note that we went during a slow season (nov) so we can still find lots of parking and seating for breakfast easily (+)good location friendly staff easy check in and check out. convenient parking (+) free parking a bonus (+)hotel is located in a quiet place and has enough parking for those who travel by car like us (+)had good selection, parking was easy, the hotel was very clean and staff was very helpful and (+) i like that there was cameras in the parking lot for our vehicles to be safer (+)breakfast, parking was ample, front desk was extremely helpful (*)comfortable beds. friendly staff. ample parking. (+)parking, efficient service, breakfast staff gave excellent service preparing waffles and providing (-)it was good parking in front is a little tight.

good wifi and tv selection

wifi didn t work well in some areas of the

good breakfast clean room friendly staff kids love the pool i enjoyed the hot tub.

good location, friendly staff, good wifi

there's a laundry mat on site and the people that run it are amazing

the laundry mat.

laundry facilities are on site, it is a very little inn, most rooms are accomodating tractor and

laundry available

easy to park the semi truck and just go check in

parking can be a little tight but it's available

parking lot was small

parking

thing that crosses my mind, is there were some people out and about in the parking lot past 2 am

very conveniently located to the parking lot

the parking stalls are small not great for big trucks

very helpful room was a good size someone pranged our car in the parking lot and ran away

the hotel restaurant 3) covid friendly with disinfectant wipes and hand sanitizer everywhere 4) parking was super

clean, great parking and facilities.

lots parking and clean

the included breakfast got me up and running

desk day and night were friendly and helpful, missed breakfast and was able to get some fruit late so that was nice of

breakfast included in price

breakfast was excellent

the convenience of location, the accomodations, accessibility to rooms. breakfast and staff.