pool lounge beds were rather crowded, but that's to be expected in summer time, and was quickly

was excellent, but all other food was so so from the bar and grill restaurant

small children, skied everyday, enjoyed the breakfast choices, the lounge after skiing and the kids loved the late afternoon sledding and relaxing in the hot tub

the room service was great recommend the nachos

we also love the gym, out door hot tubs and pools

did not use these, though)

facilities, gym, sauna, indoor and outdoor hottub all great

they gym the bbq by the pool and hot tub

no early check in

we understand its a busy time of year but when we've asked for an early check in and see multiple people go ahead of us it seems a bit silly

the kids bedroom

laundry

hotel doesn't have a pool, only a hot tub

bar music is outrageous

cond room), was a bit cozy, but it was fine for sleeping

stretching class and gym area as well

the breakfast buffet was one of the best i have ever had

good facilities - eg pool, spa, gym, ski concierge

the spa & food. the concierge services were very good.

and the ski concierge service made getting ready to ski and going to and from the mountain with kids such an easier task

light above the kitchen would have been nice

early check in made available no extra fee and a surprise upgrade jacuzzi on our

luxury suite, full kitchen, nice bathroom, comfortable bed. quiet room.

perfect location, good size room, pool facilities were awesome.

aware the pool, sauna and gym where in a complete different building so we didn’t use them as it was inconvenient and not

property is located somewhat outside the village we often have to drive to the village because of kids and pay extra for parking

laundry needed an app on your phone but would only work with a canadian or us phone

kitchenette ski in ski out quiet location with regular free shuttle bus to village good spa & pool housekeeping daily & replenished toiletries & coffee ski & boot hire available in hotel

pool / gym facilities don’t open til 10 am, so we unfortunately didn’t have a chance to use them

the room is spacious, very clean and tidy. there is a kitchen for cooking.

the pool was closed at the time.

room service took a long time to come to the suite

gym and heated pool

ways walked

hotel did a great job given the covid situation with cleanliness and guidelines with the swimming pool and hot tub

useful kitchen area

friendly and accommodating from late check out to a thermostat not working properly

the fitness centre is great

glad to have the laundry facilities on the same floor too

loved the room (especially for family of 5), ski storage, heated spa and pool and games room

only a couple of each in the room, and because we stayed three nights, and there was no cleaning/room service during those three days we needed a few more of those

ski boots) second night the alarm of the neighbors woke me up, i even hear what they ordered for room service

dark room with kids need more lights

we had a great check in and check out - allowing for early check in and late check out

the jetted spa tub in the room was an awesome bonus, and and just having to walk downstairs for an actual

room was well equipped kitchen

room service wasn't available everyday, laundry cost abit. a little bit on the pricey side.

heated pool open all year round

no room service

great for kids

there is also a swimming pool and spa on-site

cozy clean exceptionally designed rooms even had a ipad for kids

the little things really made it fun for the kids

the laundry room was really useful

the kids love the little extras ( the candy bar, hot chocolate in the lobby and free bike rentals)

staff were very friendly towards our kids which created a safe environment for us

the shuttle service was appreciated

the location of this hotel and the amenities gym, pool, hot tub and sauna

local shuttle, ski valet, restaurant, sports bar & sushi place all on-site were great

it is right across from golf club and about a block to convention centre

pool, hot tub, sauna, fireplace, beds, kitchen, laundry…

apartment was very comfortable the staff were very helpful laundry was great to have after a weeks

golf course right across the street

laundry needing download app, give all your info plus credit card and forced to load the card with

the swimming pool is across from the hotel with 2 saunas and 2 spa pools

the property amenities of the gym, hot tub and pool are an excellent addition to the already lovely resort

the room had everything we needed. the bar and restaurant had great meals.

the pool, my kids loved it!

a workout room, kids playroom, pool,

we were on road trip so the laundry facilities were much appreciated

every part of it, the view, the amenities, the spa (too bad time doesn't allow us to fully utilize)

amenities at the hotel are amazing: pool, spa (you can use the hot tubs for free), free bikes

loud disco music in the lounge / bar being increased in volume by the dj in late afternoon when people were trying to relax and chat

breakfast cafe and the lounge. ski lockers. hot pool. ambience. free shuttle. quiet.

lake, view, hot tub, people, shuttle