wifi and the facilities worked very

also, we asked for a mattress on our bed at the pool, and we had to wait 45 minutes for them

the spa is spectacular! love it. the whole experience was great!

i visited the spa and had a facial and massage which were both excellent

first, the spa is incredible

spa closing at 5pm does not make sense

it is open), flexible check-in

very kind and friendly staff, large pool

and they only entirely uncovered to pool for one single day during our stay

the swimming pool and the hot tube

very friendly and helpful, very good communication, the beds were comfortable, the green area, pool, and jacuzzi were quite nice, nice breakfast if included, very quiet and chilled surroundings

very nice garden and good play area for small kids < 5 years.

extraordinary food and place to enjoy breakfast. by the gardens and pool

i would have rated the stay exceptional except for the restaurant and pool service

the pool was warmed and the size made it so that you feel it's all yours

comfortable beds, warm pool, jacuzzi, quiet place, great location- very close to restaurants.

pool area and friendly personal

the pool and the restaurant, both were amazing!

facilities, pool, etx

the hot tub and pool feel a bit grimy.

we did not have breakfast

there is no room service, good luck with the new project!

beautiful views and the pool was great for a family with children

the rooms are very cozy and the view from the pool is amazing!

good location, nice pool area, decent size room overlooking the lake.

walking distance to zocalo and plenty of restaurants and private parking across the street- lo recomiendo mucho, un meson encantador

the location was great since it s within 10 minutes walking to downtown and it had ample parking

com it looks like the breakfast is a big part of the hotel, but when we went down for breakfast they informed us you have

jacuzzi and spa are also a lovely added benefit

parking lot definitely needs lots of attention, without having to mention that if you have a full

no food on site, no other amenities but a small freezing pool, that i actually ended up using for ice plunging

pool golf course

food regular, but bar and restaurant is a very nice place to spend time

no mini golf no bicycle noise

was great, the staff at the restaurants, reception and spa were amazing

pool was great, didn t get a chance to play golf.

spa service next door a bit pricey but nice amenity

a lovely view, nice pool area, good restaurant and service.

love that there is a bar and restaurant on site with awesome staff - gracias gabriel

had a great stay at this hotel - we loved the pool and deck area, the private balcony with hammock swing and the easy walk to the lake and centro

the hotel had a wonderful restaurant and spa as well

plus there's room service for both food and alcoholic drinks

is not many different option for breakfast but if you ask them they are trying to prepare what you request

breakfast was supper well served, presented and delicious. employees were more than helpful

breakfast is very expensive!! 400 pesos. for 200 you buy a steak dinner

breakfast could include more fresh products or eggs.

fruits at breakfast was the highlight of this staying