the garden with the pool is amazing

at check in they asked for 900 pesos in cash for a deposit for the pool towels which was also super weird

large room bathroom & king siza comfortable bed have small swimming pool hot shower 24 horas

were super comfortable and it has a nice, clean pool

price is affordable and they allow to keep using the waterpark and pool area after checkout

rooms, tv cable, hot water, kitchen with frigobar, microwave, and stovetop

i didn t use the pool because the water didn t look clean

no hot water, neither wifi signal at the bedroom

ours was the tulips and the kids loved the swimming pool which has a couple of water slides

a quick breakdown of my impressions: pros: plenty of swimming options: the resort has multiple pools, which was

lot of noise at night ( party in the pool area avery late, loud music, loud people :( ) gerardo in the front

ours was the tulips and the kids loved the swimming pool which has a couple of water slides

nor, a room service menu

between day, lunch and evening program, pool got invaded by the kids screaming and splashing around

needed more light and no internet as the signal would not reach into my room, had to go by the pool to connect

between day, lunch and evening program, pool got invaded by the kids screaming and splashing around

hotel itself is pretty and it has quite a big pool

and no internet as the signal would not reach into my room, had to go by the pool to connect to wifi

all the staff was very nice and helpful the swimming pool is very nice too

the room is ok, you have tv with cable, it looks kind of recent. the pool looks very good.

t spect much, tiny place, tiny pool like for one person or few children, hudge restaurant terrace, rooms are

cold pool

trees and plants the atmosphere is amazing the room is modern and super clean theirs a swimming pool and theirs

no wifi

water in outdoor pool is too hot

forgot my wallet by the pool and the staff returned it to me an hour later without anything missing from it

com i could not get a room next to the pool on the second building away from the road

wish i was able to take advantage of the pool and rec area but my friends say they enjoyed

the room service excellent

clean and relaxing garden with nice pool

the pool is great

location to and from six flags waterpark (10 mins) on-site parking

ac in room (not advertised in booking) dirty pool front staff not helpful hotel grounds not maintained playground

size of the garden is nice, many trees, the pool is perfect in size and temperature

parking and service

good arrangement with nearby parking

goos service of wifi, large bed, high ceilings

it is a matter of time before a tragedy takes place in this hotel (the summing pool is also really dangerous

garden, the pool (only a small part is heated though), the staff, nicely decorated room, air conditioning and

spa is wonderful, food is great, staff is amazing!

pool was a bit too dirty

the pool was just right for this canadian after my hike up the mountain and back my family

enjoy the pool in the afternoon was awesome, great backyard to play with the kids

the bar and bar service was great

enjoy the pool in the afternoon was awesome, great backyard to play with the kids

the wifi goes in and out and is generally unreliable and slow

place, the restaurant next to the pool, quiet, clean

is very near to the center and the mountain, the pool is clear and the food is good.

room had mould the rooms were cleaner at the weekend but during the week cleanliness dropped the pool was cold

amazing pool and facilities

good food at breakfast and at the snack by the pool

drinking water has to be bought in the bar which closes at 6 pm

refreshing pool at this property is an excellent ending to a long day of exploring tepoztlan

beautiful hotel, great rooftop jacuzzi and pool. friendly staff.