we stayed in a jacuzzi suite, best deal ever! they even have bubbles! my kids were extra happy!

of paseo montejo (walking) enough space on the parking place enough space on the rooms even for kids

large rooms, comfortable hotel. very good value for money. kids loved the pool.

pleasant large green space outdoors with a partial shaded swimming pool and plenty of loungers and hammocks

room service was terrible

first room i was given was a king, but the view was terrible, because it overlooked a parking lot

were doing renovations so did not have any sun umbrella,s by pool i was in the shade most of the time

i called room service, no answer

nothing except price was high but we had a really nice room by the pool.

bed very comfortable pillows excellent.the pool is so nice and sheltered.

rooms are large and pleasant with a fridge, decent wifi, good showers with ample hot water

and the only thing that disappointed us was the pool

the pool was not pleasant

very polite staff, parking area seemed secure.

was disapointed because the pool was not available

there was not breakfast

plenty of hot water. we did not have breakfast.

the pool was very cold

during the night i couldn t sleep because i could hear all the noise from the pool, there were kids playing

two kids (7 and 9 years old) and i had a room with queen beds

they initially refused to accept our credit cards and didn t allow us to leave our kids and belongings in

kids loved the pool. the staff was sweet.

the wifi connection works only in the lobby of the hotel

second problem was, that there was no wifi signal in the room at all

sitting area/kitchenette was really goofy with useless furniture like a cabinet and bar counter that took up

hotel was clean and comfortable with a nice pool and common areas

the living room furniture and bar area could have been better arranged and better stocked

lovely inner courtyard and pool