i complained at the front desk, i found out that some of the people were children of the staff -- kids at 2 a

our kids loved the pool and the staff were very friendly

could be more kids friendly. like menu options, beverages.

for a family as after walking around all day in the heat, the kids were able to jump in the pool

my kids really enjoyed the game room with the pool table and the football table a lot as well

beautiful and convenient location with a lovely pool (good for little kids, too

pool is small but fine for little kids

the pool area with a bar and a floodlit at night, jungle view platform was superb

pool was amazing after a day walking tikal ruins

the only other thing would be a little faster wifi seeing as the only wifi service is at the main lobby and

only a kitchen is missing, to be perfect.

charged 100q to do my laundry but folded nothing

girls working at the reception and in the kitchen are not the most welcoming and smiley people, but they will

wifi does not reach the back rooms in their property

wifi in room didn't work as we were farthest room from the office but we were warned when booking