Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
my kids had so much fun playing in the pool! the hotel is beautiful!
the kids running around until 11pm
kids running in the corridor in the evening
only thing that bothered us was the noise in the corridor, a lot of kids running and screaming late in the night
this was a huge let down to my kids
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
clean, good breakfast and our kids loved the pool
kids loved the pool and breakfast very enjoyable stay.
excellent for travelling with kids
on site pool for the kids
kids got to swim for a short time before bed and pool was conveniently out of order in the morning
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
were little metal pieces sticking out of the french doors which could be dangerous for little kids)
that there was the option of having a separate room and still had 2 more beds as my kids are older and do not
run into this a lot at hotels, hockey tournament that weekend so kids everywhere, yelling and running up and
there was a hockey tournament in the area, so during the evening, the kids from the team were running up and
kids running in hallways
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
my kids enjoyed the pool and hot tub very much
loud kids
we went to the pool around 8:30 pm and there were 10-12 kids all standing around the pool counting down from
could not enjoy the pool since it was full of kids and also the hot tub, screaming
didn t appreciate several kids in pool area unsupervised
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
booked this hotel specifically for the pool as it was our last little summer hoorah and so the kids were devastated
lots of hockey families, kids playing in the hallways...
they helped me get breakfast together for the kids and made us feel very comfortable despite the crazy
little kids we re running and screeching in the corridors from morning till night
easy to access, and the pool was fun for the kids.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
too many kids running up and down the hall all night and early morning making significant noise
breakfast and the swimming pool for my kids was great
pool floor cut all the kids feet when we told a maintenance guy he said they probably stayed in too
the gym was open 24/7 & the pool looked clean
pool floor cut all the kids feet when we told a maintenance guy he said they probably stayed in too
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
at 10 pm with 2 small kids after a very long day, this is a terrible experience
i had to wake up kids and evacuate in the middle of the night
no activities for kids. no one.
the staff would ask decent piano players to stop after 2 mins but let the inexperienced and kids play for 20
thankfully my kids didn t get hurt - i do have pictures if
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
late check out extended free parking
liked that it felt spacious and the kitchenette was great
kitchen area with microwave, fridge, and utensils, etc 2 separate areas to view tv, sleep
parking is a little tight. no big deal though.
value, wifi
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
not really for kids and overpriced stay as well as the menu $$$ not a big selection
pet friendly
hard trouble getting room service however
wifi cuts often
breakfast was delicious plus having access to the rooftop bar was a plus
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
the bar on the 6th floor is amazing
the breakfast was good
really liked the breakfast drink options, wish there omelette options but it was overall very
first morning breakfast we went to wasn't good
location and modern style staff were friendly great gym
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
the kids were treated with toys on the day we arrived and when we got to the room there were cute
the indoor pool was a plus with kids
com that kids cannot use pool outside 9-12 or 4-7, this is so stupid, why would i book a hotel with pool,
cafe boulard has a delicious lunch menu and room service for breakfast was fast and very good
when most places offer free wifi as complimentary, here you ve a luxury hotel charging additional for internet
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
was it is not on the main street, because i didnt like the area much not the best place for kids to walk and
stayed there 2 times this summer with kids
with my son, and i asked for a late checkout due to multiple medical appointments at sick kids
good location to sick kids
i would stay and will be stay here more as i have a grand baby at sick kids
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
had a robot that could delivery chips to the room - which the kids still talk about a month
then there was a school trip in the hotel and the kids were running around slamming doors and being genrally
everything is great but there is no much variety in the breakfast. except that all is great! :)
buffet breakfast was one of the best i have ever had - especially the scrambled eggs very soft and fluffy
the facilities seemed really good (yet i didn t use them) - gym, snacks and drink shop, even a little laundry
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
house keeping service wasn't good - room service is not great.
spa was good value and great service
the same thing happened when i tried to use the gym at around 10 am
every room service order we had was messed up and did not match what the menu said
pet peeve is a coffee pod machine with no real milk sachets
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
excellent service from concierge, doorman, front desk, room service, cleaning staff
only downside is the pool was closed for renovations but they did upgrade us to a luxury room so it made up for
the las cation, the staff, the gym, the room
central location, luxurious decor, nice boutique gym.
it is not safe to use laundry service at this hotel, my t-shirt was lost
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
excellent location. fully equipped kitchen.
but everything you need for a central stay in toronto clean, good bed including sofa bed, all kitchen utensils
there was no toilet paper and no paper towels in the kitchen
as shown (no balcony as previously advertised) broken toilet, broken dishwasher, filthy kitchen and floor, bodily
the kitchen exhaust fan was grubby and didn't work
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
in at 2330 - sofa bed not made for our kids (at $900 for a one bedroom apt - would expect this to be made - one
an excellent overnight stay here to escape my kids/house and it provided everything i needed: a clean, quiet,
from eaton centre, nice resturant around the corner in the same building , not to far from sick kids either
and dryer wasn t available in room false advertisement as i stayed over 10 days with kids and was depending
the location was good for the kids to walk around.
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
a hotel bar which is always full
and bar upstairs were difficult and unfriendly
the staff were very friendly and helpful and gym was very good by hotel standards
it would be great if the gym had more equipment, with a greater range in weights.
perfect spot in toronto amazing bar with a wooow view . rooms are great
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
a clean and comfort apartment for family with kids. near metro.
two bedroom is great for families with older kids, or two couples
perfect for shopping, sightseeing, subway, restaurants, etc the building also has a nice small gym with
lovely room with loads of space. 2 bathrooms , laundry room, dishwasher etc. very nice decor.
per day for a pet fee on a one week stay is quite a lot, given they don't have to clean it any extra if i'm
Booking Options
Swimming Pool, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
not something the kids could really play in if there were other guests using it
would be great if they had a laundry facility where you can wash your own clothes (we travel with kids and that
love this hotel when i come to visit my kids at uoft
the indoor pool is gorgeous, with an atrium like glass ceiling, my kids were there for hours
honestly it's like the one night a year we can get away from our kids so i don't think anything could of brought
Booking Options
Swimming Pool, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
didn t like how they didn t have bell service to help with my luggage i was travelling with kids
the pool was also good and the kids went there a lot
everyone was extremely nice and helpful, room was very clean pool was great for the kids
they loved the rooftop pool (kids are 5 and 7)
my kids were happy and are looking forward to our next visit.
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
great breakfast with kids under 16 eating for free
hard now need neck massage blanket in room dirty full of he air pool dirty and full of splashing kids deposit
one of our kids turned it on and we couldn't figure out how to turn it off
free buffet breakfast for kids under 16 (max 2 per room)
room service, i had to self-collect my dinner from the restaurant at the lobby
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
they had warm cookies and little toys for my kids at check-in and ice cream cone in the lobby for mother s
check in was easy and they gave out cookies and a toy to my kids which was so thoughtful
for family day, they kindly provided toys and cookies for the kids such a thoughtful touch
the kids liked the cookie at check in
not relaxing small tables not enough room for plates with table settings and kids
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
on the corner made it difficult to go in, and their aren't a lot of recreational places to go for kids in the
the kids loved the tv embedded in the bathroom mirror
they were fast, attentive and amazing with our two kids ages 6 and 3
day it was cleaned after asking, the next day it was not even when asked we were 2 adults and 2 kids, the room
facts : i arrive with my two kids after
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
our whole stay was fantastic and i cant wait to come back with my kids
horrible peice of artwork and completely insensitive to children and anyone visually impaired kids will have
they changed my room saying it was better but we got a terrible sofa bed for the kids instead of the two king
location was perfect for proximity to our kids apartment
kids wished for a pool.
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
fun kids activities at the time entertained my daughter
our kids really enjoyed the well-equipped playroom
they were able to honor our request of an adjoining room, which our kids loved
is a kids' gaming room, but this turned out to be rather simple
kids loved the indoor/outdoor pool feature and the room service was prompt and the kid's menu was
Booking Options
Swimming Pool, Kid Friendly, Avaialable Crib
the kids and adults all loved the pool that was heated to 23 degrees was the best and so
and my kids love to stay in hilton as the service is great, with heated pool we really enjoy swimming and
staff is well-trained and the pool is outstanding: our kids played in the water for 4 hours while we enjoyed
we had kids traveling with us, or else it wouldn t have been an issue
kids and i had a great 3 day stay at the hilton on richmond street
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Indoor Play Area, On-Site Childcare, Avaialable Crib
comfortable- kids love the pool- food is fantastic- bar staff awesome- concierge great- and all round we love
kids are still talking about the beds
pool area was wild-lots of kids running on slippery floors and adults pushing/pulling their kids into the water
the staff was very accommodating, friendly and polite especially dealing with kids.
the hotel also had great activities for kids, including organized events, a playroom, and a nice pool
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
they took over the pool and then went into the hot tub but the kids moved back and forth from the hot tub to
kids loved the pool
our kids love the rooms and pool area, while we love the location and value
room type request as well as late check out request and we're helpful and kind with my two young kids
the room was spacious and the kids loved the pool
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
also outside dining can have healthier meal options for kids, this is the shangri la after all
there were a lot of kids at the pool
lots of kids at dinner time
if was 1030 at night and our kids were sleepy
internet wifi connection is spotty
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
awesome staff and great pool for kids
great pool for kids and enjoyable
restaurants around, easy access, beautifully decorated hotel, very accommodating for my autistic kids, nice
lots of families with kids there
kids loved the pool
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
kids
very child friendly and greeted the kids with a balloon followed by complimentary milk and cookies sent to room
was no game room for the kids
the room service was perfect, the rooms were cleaned a lot of times during the day and it s like a
spa is good also
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
fee could be included (it was extra), would be nice if there were some shops and stores for kids nearby
poorly controlled kids in pool . bad parenting.
we overlooked ripleys and the cn tower and also could see the water through our huge glass wall ( kids loved
there were so many kids in the pool screaming we couldn t use to relax
close to a lot of things downtown, kids loved the pool
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
was amazing, and the kids really enjoyed it
you can store your luggage under the bed to give you more space, however shorter individuals, and kids, will
our room was too small for me to be able to do that with my kids still on the room
as well, someone was playing very loud music at midnight which wasn t nice considering we have kids
everything was great (location, staff, breakfast, wifi, room size, beds and pillows)
Booking Options
Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
wifi was terrible. hvac hit and miss. lack of water in rooms is annoying
design details and aesthetics, late check out option, downtown location
the attached bar was our favorite
bar across the street can be quite loud not the fault of the hotel also construction on one side
gym with a nice view on 11th floor, but feels a bit crammed when two or more are present, given the
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
private entrance without the busy-ness of a lobby bar or restaurant
gym is great and was always empty
breakfast area could be improved, and the service, while friendly, was not always at the
the staff was awesome, the room was great. the breakfast delicious
the gym and breakfast area had no light and view
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
great location situated between kensington market and lakeshore blvd got easy walking with kids to the activities
kitchen in our room was nice as it allowed us to save money by eating in for some meals and the kids enjoyed
very good location, big room, clean. sofa bed for the kids.
wasn't the best pool compared to other hotels but it was the kids that wanted to swim and they had no problem
my kids and i slept great