its very close to the southland gaming casino. the pool was nice my kids loved the hotel.

everything my kids and grandkids enjoyed the swimming pool on the inside

we come to memphis to meet grandkids in the middle

it was clean kids enjoy the indoor pool

they had let their kids run the hallways all hour of the night

the staff was friendly, and the hotel was spotless. breakfast was surprisingly good!

nice room. great breakfast.

very friendly helpful staff. clean modern amenities. good breakfast.

rooms, ultra comfortable bed, quiet, great big parking lot which was great for us as we had large 2 rental

the room was perfect for us, i used the fitness room and really appreciated the facility

hotel was very noisy: kids running up and down the hallway, couple screaming at each other in and outside their

pool had too many kids!

people above us were very loud and kids running till late in the night.

found a kids bubble maker behind the chair in the corner

kids in pool without parents

location, that my grown kids were down the hall, and breakfast

height of ceiling, bathroom condition, size of televison, small parking lot

indoor pool was fantastic

pool wasn t open

the gym looked great, unfortunately, we did not get to use it

delicious breakfast, inside pool for the kids restaurant next door.

my kids had lots of space to move around

hotel was clean, friendly and kids enjoyed the pool after days of sight seeing.

had a great breakfast

and go breakfast was to sugar based

slept through breakfast, but the menu looked fabulous

have liked the option of coffee in the room since i slept through breakfast and also potential room service that

no bellman. parking.

the included breakfast is superior to most other places we ve stayed

poorly maintained property for the price point. poor wifi.

i told them we didn t feel safe walking in and out or around the area with our kids and they would do nothing

from checking our car to drinks in the bar everyone here was wonderful

accommodation with extremely friendly staff, a welcoming hotel bar and very comfortable beds

proper valet, driver or assistance nurse sufficient customer parking no room service no phone no proper cable

the gym was a really great added bonus

the bar was a good time

the laundry room soap vending machine was empty and the front desk didn t have any

have signs inside the elevator about where to find the lobby, the lounge, the listening room, the fitness center

was all brick and pretty quiet, even though they had a bar with some nightlife

we didn't go to the bar area but it looked like there were quite a few people hanging out there having fun

rooms appeared great, and the location was great, but we could not get any sleep because the bar was right below

loud kids screaming at 6am.

pool was too full with little kids

the games room and gym

the pet fee should be based on size of animal.

the gym was very small there was 3 of us in there and there was not enough room

were so many kids running the halls all night and barely slept as well as in the bar area & games & then another

one of the two elevators was out of order. the gym equipment was a bit dirty.

at this price i expected a small kitchen, breakfast pastries in the back lobby and patio to the trolley stop

- i loved the gym facility and the equipment they had

like someone above us was dropping weights or something heavy on the floor( we were not under the gym

not good for people with kids

i did hear the neighbor s door slamming closed and kids giggling in the hallway on the way out but that s

was beautiful especially the rooftop bar and the scenery staff was awesome as well seeing that its in the

staff helpful good gym facilities across the

good was great and the rooftop bar was wonderful.

the only reason we stayed was because our my and kids were exhausted

were told a 6 block walk to beale street was doable with two little kids

we had kids in the room with

pool closed. kids disappointed:(

than what it says on booking and how the down graded my room when mine was smelly not clean and kids running up

the pool was perfect for the kids after our days of exploring

i got up early and ate breakfast, my kids got up later to eat breakfast and a lot of items were empty and they

traveling with four kids and i needed extra bed and sheets

checked in around 8pm i was with my family ,2 kids

the visitors and their kids broke the waffle maker. certain people don't respect anything

kids were in the hot tub splashing like a pool and the fire pit didn t work

spinach salad in the bar - and enjoyed the free refills of coffee

nice front desk and bar personel and location

courteous, nice, attentive employees and the free laundry facilities :)

staff preparing breakfast with the guests

the breakfast was good with a variety of choices

breakfast was great

breakfast finished a little early.

room was spacious including a sitting area, galley kitchen with small dinette and bedroom

the ducks are definitely a favorite for our kids

the staff was nice and gave my kids rubber duckies

the hotel is very great when it comes to the kids watching the duck

duckmaster keenan is amazing with the kids

i traveled with my grand kids and e ernie went out of their way to make them feel special

one of our kids slept on the floor and the other in the bath tub

i was happy with the restaurant and bar staff, and the valet seemed very dedicated to guest satisfaction

room service

gym, good beds, location

asked for an early check in and were told it wouldn t be an issue

this is not a bad post, i have grandkids under the age of 5

at least 40 kids in there one night being very rowdy

it was nice just wish my 5 kids could have swam

very close to downtown with walking distance also, an trolley was a nice to have it with kids.

kids screaming and crying and slamming doors

gym was a good size for a hotel and the breakfast was good

hotel was right in downtown clean unique great gym comfortable rooms and exceptionally friendly and helpful

and most people when they go to dinner or order room service they have leftovers but because theys no way to

were not as friendly or as attentive as i would have liked apart from the room service staff who were

the ac didn't work the wifi didn't work

to run our room key out to my husband who was trying to enter the parking garage while the kids and i carried

maybe not the best family hotel if you have kids that need to nap

the kids were freezing

pool was an extra convenience for the kids

the security hard should have stopped the kids out front from throwing fire works at our balcony

i especially loved that they had a place for the kids to hang out and play games

the gym didn t have a lot of equipment but it was decent and clean

bar and recluse s very early we had to go to huey s which was fine but if your facilities had

rooftop bar not open. odd opening hours for other bar. location a little sketchy.

the gym smell everywhere

the breakfast was a kids bag lunch horrible

bathroom entrance doors are sliding doors with no locks we have kids and it not only safe but was dangerously

room was clean and comfortable and the pool while not huge was big enough to keep my kids entertained

loved the hotel and the location but what really helped was that the hotel had laundry facilities and i was in

the room had a scent that a pet stayed in it.

the pool wasn't available for the kids to swim

the kids and i felt safe at all times and the staff went above and beyond to make our stay great

i asked if it was near my other room with my kids in it

location, it s close to where my kids event.

pet fee $60 thin walls - can hear all the highway traffic & neighbors expensive parking $22 bed is

it was clean and the room was spacious enough for the 5 of us (2 adults and 3 kids)

checkout with 2 kids was not easy with multiple trips down the stairs (only 1 stairwell to

i could hear the kids on the third floor just running around

breakfast was good, family friendly hotel, comfortable for kids and pet.

good location with secure parking. pool was a bonus for the kids. good sized room.

so much so that my kids even said they would miss him when we left

no inside pool for kids. also, our room smelled like cigarette smoke. it was clean though.

afternoon snacks available,was a big hit, kids really liked

made me feel more secure about my kids being there at

recommended as a place with young kids

gym needed to be cleaned. hallway carpets were dirty.

they were able to accommodate an early check in

awesome. my wife and i really enjoy the hassle free experience for the breakfast.

breakfast was great

no access to the bar on the roof no pool allow other vehicles to park

i was not able to request two beds for my kids and i was very upset and i won't use your service again

kids running,screaming in the hallway all nigh'i called to complain3 times and nothing was done '

there was only a hot chocolate bar available

pool was working and

great shuttle service

the pool was beautiful, relaxing and the kids loved how big it was

the kids loved the nightly pb&j bar

fun activities for the kids in the lawn area

my kids loved the nightly pb&j sandwiches and chocolate milk

the location was amazing, didn't eat in tue hotel personally because my kids are picky eaters.

really love the people serving breakfast and people at front desk who are nice and kind to kids

standing outside smoking marijuana with kids in the pool, and our refrigerator didn't work

the room we toke was smell bad. the kids don't feel good.

the area was safe for me and my kids to be in

the kids love to swim and everything was very clean and sanitized.

many kids at the pool and the water was unclean and cloudy,the fire alarm went off at 6 am and we has

kids were running up and down hallway from 11pm to after 2:30 am yelling and partying

hotel put me a room where about me was 5 kids that stay up all night manager was aware of this so i couldn't

parking is a little frustrating

security, friendly staff, and breakfast

on sundays there cook is off, so all they had was cereal, and muffins, bagel we had 3 little kids and were

bed i slept in was rock hard and the couch bed my kids slept on wasn t much better but the room was clean and

kids loved the pool! good breakfast.

mr alfredo got a request from my kids and he delivered some yummy bacon for them

came there with our kids expecting to swim in the pool but then found out upon arrival it was closed for the

they did not have any pillows for our kids to use for the sleeper sofa

the room was small for a family with small kids, but it worked.

pool was closed because of covid 19 and my daughter who is 8 was sad

didn t eat breakfast

super comfy bed & bedding. staff checking us in were so thoughtful. breakfast was free & good!

tv had no kids channels

and my kids love going there when we come and stay in south haven

the pull out bed was a little small for the kids

said that i couldn t pay with cash and i stated well to him that the last time i stayed with my kids in july

the pool area was awful they had a baseball team there kids was diving in the pool splashing water everywhere

on the up side the kids could swim because the pool is outside breakfast was the part the lady cooks all meals

beds were wonderful, but my husband decided to give all the kids the beds and we took the sofa couch

kids loved the breakfast in general

the pool could have stayed open later

the breakfast was good