Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the pool schedule said it was until 6:00 pm and it was 10:00 pm and there were still kids screaming and playing
nice pool but small, more for kids
second note, the breakfast restaurant was furnished with bar high chairs it's not kids or senior friendly to
i was close to the freeway it with things for the kids to do around the area.
all was great. pool area could use more privacy.
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
wifi not good. can t get it to work. tv is very limited in channel selection
they let us do our laundry, super helpful
pet friendly, comfortable beds, good air conditioning, parking available at main entrance
no relief area for pets
location, friendly and helpful staff, pet friendly
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
in addition, a lot of kids and juveniles running/playing around the facility without supervision
activities for the kids.
the pool was ok when it wasn t full, lots of kids during weekend
plenty activities in the hotel for adults, teenagers and kids.
the kids enjoyed it and we certainly enjoyed it
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, Avaialable Crib
a few palm trees and garden will help , a place for kids to play will be a must
bowling, shopping, movies and kids playground
kids pool was warm!
be included with the price you are charging or at least 2 breakfast doest have to be buffet and kids free / if
room was clean and comfortable, staff was very friendly and helpful. kids loves the pool.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
the restaurant eclipse on site had amazing food and had a great pool for the kids to swim in
the 1 bedroom suite was a open concept studio no privacy traveling with kids
place , we dont feel that we are in puero rico , it is gated property and good for family with kids , restaurants
we plan to return with our kids next time
there were kids screaming at 7am and that is too early.
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
i would have expected atleast a bottle of water and there was no staff around to find out the wifi password -
wifi connectivity. bounced off from time to time.
was no wifi, limited lighting in the room and there was water dripping from the ceiling right next to my
only if it has swimming pool, it would be fantastic. should think about a narrow lap pool
than my ipad, the air conditioner was finicky, had to constantly reenter a password to use the wifi and it was
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
hotel does have a pool and even though it is ok for kids to stay in the hotel be advised some parents does not
next time i would book a room that had a separate space for my kids.
our kids looked out on the back dump area which was not ideal
this blatant dishonesty ruined our plans, upset my kids, and left us feeling completely disrespected
we especially loved the shower/small tub that the kids bathed in
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
the set up of the room for a family with older kids.
i insisted, since i had kids in the shower that needed drying, and the staff member begrudgingly complied
had leaking air conditioners that were dripping on the bed no blankets on twin beds for our kids
it was a struggle given the fact that i had suitcases and both kids
the main king size bed was incredibly comfortable (sofa bed only suitable for kids)
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
saw a few kids
rooftop bar and restaurant was one of the best in area
gym and swimming pool available too
the roof top bar is really nice perfect location
plus the rooftop bar resturant has the best views in san juan
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Indoor Play Area, Avaialable Crib
the location is another hotel cross the street with a casino movie theater behind the hotel
location and pet friendly
the lobby and gym
did not tell us about shuttle no water pressure for
that it didn't have a proper restaurant. only a bar and lounge area.
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
so if you plan on coming with kids, i would choose a different hotel
love that so close to airport and casio in the lobby have a hold game area for the kids to play
great location, clean rooms, cool pool, good restaurants even during covid
the pool was warm at night
i wish we got to experience the pool ud83dude14 they was cleaning it and the bar so we had to use the a loft
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, Avaialable Crib
my kids loved the pool
i came back again ooh the bathroom very modern my kids loved it too and it has free internet and a night the
the pool is kid friendly, my kids had a blast
my son loved the kids slide
super fun pool for kids and walking distance to all the entertainment
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
however, we walked across to the hyatt place and asked to use their pool (because it has a kids water toy) and
the game room for the kids was great
pool was too small and first week of our trip always busy with big group of kids, so it was not possible to go
including more activities for the kids would also be a plus, only had pool table and table
have to have someone by the pool kids make to much mess like cookies on the ground and it is dangerous when you
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
) also, it would have been nice to have espresso-based coffee at breakfast
best bed, great breakfast. many food options close by.
put that in the website so you don t book your room on those days also i did not like how the pool closed at
i did not eat in the restaurant so can not comment about the food or that staff, but the lobby bar was attractive
love the rooftop pool, wow what a view, and great lighting at night
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
clean and cozy in which my damily & i were very pleased and happy with,my children loved the pool, my husband
they are able to give you a $17 daily credit to their snack bar in the lobby
& i were very pleased and happy with,my children loved the pool, my husband and i enjoyed the gym room
and bar were excellent, friendly staff, a little high price on the octopus which was excellent and
no house keeping (laundry & trash sat in our room all 3 days) no change of linens even when asked
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
it s a modern, clean and cozy place with a lot of utilities like wifi, alexa, parking, hair dryer, iron,
location and parking
good news casa ciana has a parking lot they are upgrading
outside and another day was told to move my car when i was parked in the correct casa ciana parking
like the location, close to the airport also the beach and shopping centers, they also have parking which is a
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Indoor Play Area, Kiddie Pool, On-Site Childcare, Avaialable Crib
multiple gorgeous pools facing the ocean, one with a slide for kids and one more isolated for adults, all a
i asked to leave my bags so me my wife and kids could go get something to eat and the gentleman kept telling
kids were hungry, had to get the car and find food to bring back
is nice because has slide for kids and bar in pool,beach on side is nice too
of the activities around the pool area never happened for kids even after asking about them and being told they
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
the food was great the pool and lagoon view were great
have breakfast, but the bar was really good and the service was greate
great facilities and location. the pool and hot tub were great.
very attentive and friendly, the pool was very cool
hotel is in a good location within walking distance to several restaurants, bars and shopping
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
clean facility, had to reserve to use the pool and jacuzzi (although the jacuzzi was not working that was
wifi was awful, kept loosing connection all the time
hotel under construction wifi never worked
is in the center of condado close to casino the beach and like 7 minutes drive to old san juan
facilities for such a reasonably priced hotel, good breakfast incl, pool, shop laundry (although they had no
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
the beautiful infinity pool was located on the west tower where all the kids were
they gave a little gift box for our kids which was unexpected but very much appreciated
they were so sweet with our kids and very helpful with offering recommendations for excursions
the breakfast wasn't great for kids but we ate at other restaurants outside the hotel
beds are perfect for rest and sleep, specially when you spend all your day at the pool w the kids and walk thru
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
if they want to make it more family oriented they need to have kids
very easy to get overrun by one family or group of kids
kids in the adult only pool
year s eve party for guests and locals, and people bring their entire families (including young kids)
kids were in the adult only pool
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
the pool and room and close to the beach and shopping and dinning
the courtyard is comfy with the pool and large hot tub and kept clean
pool and hot tub were awesome
staff was very courteous and helpful loved having laundry facilities
nice bar downstairs, gym, coffee shop, helpful staff
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
access to beach, kids play pool, hot tub, sauna and bar
feel like they could use another pool because one is a kids pool and the other is still kind of a kids pool
too many kids
hotel and excellent for families with kids
our kids didn't want to get out, neither did i