not good with kids

the swimming pool was not available

a lot of noise percolated into the bedroom from the bar and restaurant downstairs

pool was unusable, dirty and full of insects

looked into the inner courtyard (nice), but impossible to sleep, since it is like sleeping in a bar

kids enjoyed the covered swimming pool in the patio most, bbq, ping pong table and trampoline for

about, just suggesting a mop and cloth dryer would be practical as i couldn't control the kids running in and

kids enjoyed the covered swimming pool in the patio most, bbq, ping pong table and trampoline for small kids

albeit almost deserted town of ucles, imperial mansion converted to 3 apartments, well equipped kitchen and

a mop and cloth dryer would be practical as i couldn't control the kids running in and out the pool and leaving

breakfast was excellent and the accommodation exceeded expectation

lots of parking including charging point for electric vehicles

the spa is delightful and staff very helpful

bedroom was very spacious with a large bathroom

the restaurant food both for breakfast and evening meal is very good

parking at the hotel was free and felt secure

i travel by motorcycle and there was so much space for parking, i was almost outside the front door of the

com description there is ample parking on site

there is wifi as well

both heating and cooling worked well and the wifi coverage was good, also dog friendly

again breakfast was also a bit lacking, in terms of service and felt as if the kids were an inconvenience

only facility to order room service was through an app on the tv

it's a beautiful hotel with a fabulous pool

fabulous pool, jacuzzi and gym area on top of which a restaurant next door we could walk through to

at gym there was no bar for pullups, neither weights for bench press or squats

no breakfast available even though the description states that there is a buffet breakfast

enjoyed the ambience of the place, the breakfast was great and good value for

breakfast was not available in the casa which was not advised ahead of time, although requested and

car parking plentiful. restaurant on site - food ok.

it was very quiet to sleep and parking was great and free just in front of hotel

we had a drink in the bar , but on the web site it said they stopped serving food at eight pm but they offered

nice staff, clean, convenient check-in, check-out, free parking and restaurant

breakfast, free cold water from cooler and a good location just off the main routes and free parking right

the place was quiet, but for instance, our room had very bad wifi signal because it was literally on the opposite

there is a very easy & free parking in front of the hotel

wifi wasn t working properly.

would have been nice to have some bowls and a dish towel or paper towels in the kitchen of the apartment

slippery bath made shower hazardous. wifi very poor.

the wifi is very good

room was hit with a humid moldy smell, the staff reception could have been more friendly, and the wifi required

the wifi was super also

nice staff, we could stay in the breakfast are to work for a couple of hours - good wifi - close to the center

(1)wifi did not work

good wifi and great shower water

wifi cannot be used for any serious work or any video conference

cuenca claims to be pet friendly, it is not, beware

wifi was too weak to do work in my room - i lost precious hours

the mini bar in the room was handy for keeping drinks cold

good value for money in cuenca. nice bar that serves lovely lunch and dinner beside the hotel.

my kids also liked the moroccan design

the cafe bar of the hotel could have better hours to be open

the wifi worked perfect

my kids also liked the moroccan design

daily room service

tho maybe not the best place for families with kids cause it can be noisy

secure parking included with room, clean gym, good wifi throughout

went to check the gym and they only had one treadmill, 1 bike 1 eliptical and weights, very basic and small, if

however very easy to get free wifi in shopping

and attempting all sorts of bedroom gymnastics didn't help our opinion

excellent location. great bar and restaurant. lovely character room

good location, clean, great staff, good room & bathroom and good bar & restaurant

no room service no laundry service(4stars hotel!!!) breakfast starts too late.. at 09:00

nice bar attached which also has dining facilities

quality soft furnishings, nice (big) bathroom, great wifi, helpful staff

we also were not given the wifi password nor did they explain aspects of the property

bathrooms were external, and the wifi was pretty slow

breakfast could had some scrambled eggs

breakfast adequate

my third time there. location, good food. the views ! from my room and from my breakfast table

as the hotel's bar didn't open to 11

my room 206 was at the end of the corridor of the hotel and the wifi reception was very poor and kept going in

comfy bed, very clean and also pet friendly

hotel should leave the password for the wifi in the room

though you can drive up the hill a bit and it is free) and we were told 30 each to use the spa downstairs

we stayed on a bank holiday- big mistake as the world and his wife and tons of kids sauntered through the

the narrow bridge to town was intimidating, but our kids loved taking it each day

brilliant for little kids

brilliant for little kids

nice pool

not easy with kids fake lawn

was good, price was competitive and is very good for families as they offer a few options of kids menu

s a good hotel for families with kids, but too noisy and busy for a quiet stay, which is what we were looking

we could always tear the music from the lobby/common area then later in the evening kids playing in the game

swimmingpool area, playroom for kids