my kids so that we could all swim indoors, the heater in the pool was broken, water was ice cold and

i loved that our rooms were joint and the kids enjoyed the pool.

so basically, we had only 1 restaurant to go to during our stay and the kids were disappointed because they

beds pool atmosphere. kids still in pool after hours . just needs updated . worked on

after being in car all day our kids just wanted to swim for a couple hours before bed but it closes for kids

the pool is nice for smaller kids, the hot tub is nice, though the jets could be

only complaint is kids are not supervised by their parents

very friendly staff and the snacks they off great when you have kids

kids (5-12) need better supervision

however the kids loved it, and there was a hot tub so all were generally happy

the location was amazing, didn't eat in tue hotel personally because my kids are picky eaters.

the kids loved the nightly pb&j bar

they have games outside for adults and kids to enjoy

my kids loved the nightly pb&j sandwiches and chocolate milk

7:00 pool closing was too early. need to close later and open it earlier for the kids.

the area was safe for me and my kids to be in

the kids love to swim and everything was very clean and sanitized.

really love the people serving breakfast and people at front desk who are nice and kind to kids

the room we toke was smell bad. the kids don't feel good.

standing outside smoking marijuana with kids in the pool, and our refrigerator didn't work

i was not able to request two beds for my kids and i was very upset and i won't use your service again

kids running,screaming in the hallway all nigh'i called to complain3 times and nothing was done '

great shuttle service

no pool but understandable

he offered me the airport shuttle

spacious, modern comfortable room. great bar downstairs with awesome staff and music. enjoyable

fitness room was located directly above our room

there was no bag for laundry in our room, and we could not get one after lots of trying!

fantastic bar and restaurant

the laundry room soap vending machine was empty and the front desk didn t have any

i told them we didn t feel safe walking in and out or around the area with our kids and they would do nothing

there s no gym on site

very comfortable and charming lounge, with a bar, coffee, pastries, wifi, sofas, armchairs

atmosphere was great. friendly front desk, valet and bar tender staff.

noise lobby seemed to be crowded with people using the free wifi

rooms appeared great, and the location was great, but we could not get any sleep because the bar was right below

loud kids screaming at 6am.

pool was too full with little kids

the gym was very small there was 3 of us in there and there was not enough room

the atmosphere and location were perfect. staff were helpful. rooftop bar was very nice.

no room service yet.

one of our kids slept on the floor and the other in the bath tub

lobby bar had excellent live music

and the new year s party that was downstairs at the bar was lit

comfortable beds, just around the corner from beale street. good gym.

very pet friendly yet maintaining order and cleanliness

noise of the next room, there was a door and there were kids; so they started making nice quite early, and we

pool was an extra convenience for the kids

there & the pool was temporarily closed the day after we got there which disappointed my kids

but there were people roaming the halls in the middle of the night and again at 6:00am yelling at kids

maybe not the best family hotel if you have kids that need to nap

i traveled with my grand kids and e ernie went out of their way to make them feel special

my kids loved it

just that the parking was a long walk with the kids.

the hotel is very great when it comes to the kids watching the duck

we had desserts for our kids and drinks for us

of the street from the fifth floor *workout room *nice decor *housekeeping was helpful neutral: *wifi is free,

small room, no available pen and paper or dirty laundry bag and i needed both

the ac didn't work the wifi didn't work

hotel was right in downtown clean unique great gym comfortable rooms and exceptionally friendly and helpful

location, clean, modern, great gym, nice lobby, cafe for quick breakfast

the breakfast was a kids bag lunch horrible

room was clean and comfortable and the pool while not huge was big enough to keep my kids entertained

bathroom entrance doors are sliding doors with no locks we have kids and it not only safe but was dangerously

that the restaurant the greyhound kitchen close at 10pm!

less variety in the bar for cold beers.

fantastic service. large room with really useful small kitchen. loved the rooftop bar.

top bar never opened

breakfast was great

the roof terrace bar and cocktails were a bonus

surprise $125 pet fee not disclosed until we got there. plan accordingly.

i did hear the neighbor s door slamming closed and kids giggling in the hallway on the way out but that s

not good for people with kids

the customer service by the staff was exceptional, and the rooftop bar was extraordinary.

your roof bar was great.

the roof terrace was amazing the gym was also of good quality

it was clean and the room was spacious enough for the 5 of us (2 adults and 3 kids)

breakfast was good, family friendly hotel, comfortable for kids and pet.

i could hear the kids on the third floor just running around

about the room was great, the kids enjoyed the pool there was even a life vest for the toddler, the room was

checkout with 2 kids was not easy with multiple trips down the stairs (only 1 stairwell to

were so many kids running the halls all night and barely slept as well as in the bar area & games & then another

in room was generally too small for our family of 4 that now includes two young adults

one of the two elevators was out of order. the gym equipment was a bit dirty.

- i loved the gym facility and the equipment they had

high fee for pet.

checked in around 8pm i was with my family ,2 kids

traveling with four kids and i needed extra bed and sheets

i got up early and ate breakfast, my kids got up later to eat breakfast and a lot of items were empty and they

the visitors and their kids broke the waffle maker. certain people don't respect anything

the pool was perfect for the kids after our days of exploring

kids were in the hot tub splashing like a pool and the fire pit didn t work

nice front desk and bar personel and location

courteous, nice, attentive employees and the free laundry facilities :)

spinach salad in the bar - and enjoyed the free refills of coffee

i especially loved that they had a place for the kids to hang out and play games

i especially loved that they had a place for the kids to hang out and play games

everything about the hotel from the decor to the bar and the staff even valet was amazing.

the gym smell everywhere

bar and recluse s very early we had to go to huey s which was fine but if your facilities had

were told a 6 block walk to beale street was doable with two little kids

we had kids with us, and felt safe enough walking back and forth to a play

we had kids in the room with

than what it says on booking and how the down graded my room when mine was smelly not clean and kids running up

pool closed. kids disappointed:(

this is not a bad post, i have grandkids under the age of 5

the walls were thin enough to hear the kids across the hall

kids hated that part

very close to downtown with walking distance also, an trolley was a nice to have it with kids.

just the view was nice my kids did like that

the pool wasn't available for the kids to swim

the kids and i felt safe at all times and the staff went above and beyond to make our stay great

i asked if it was near my other room with my kids in it

location, it s close to where my kids event.

gym was great

made me feel more secure about my kids being there at

no inside pool for kids. also, our room smelled like cigarette smoke. it was clean though.

afternoon snacks available,was a big hit, kids really liked

beyond to make us feel comfortable and made sure we had everything we needed with our 2 little kids (age 1 and

they may have bigger than what we got, but our room felt a little small with our 2 little kids

we had massages just steps away from the lobby at harbor town spa and the price and services were excellent

arrival and a bottle in the room would have been even better, the hotel entrance from the rear parking lot could

breakfast is provided by paulettes wonderful restaurant

with great bar on roof

evening room service never showed up

excellent breakfast

was a little surprised at the prices for breakfast until the plates arrived

the restaurant pilgrims was good also i had breakfast and brunch

breakfast was terrific. staff was responsive. location was perfect!

i wish there were room service.

many kids at the pool and the water was unclean and cloudy,the fire alarm went off at 6 am and we has

hotel put me a room where about me was 5 kids that stay up all night manager was aware of this so i couldn't

kids were running up and down hallway from 11pm to after 2:30 am yelling and partying

beds and free breakfast in the morning

location and reviews about recent security issues of parking lot.

on sundays there cook is off, so all they had was cereal, and muffins, bagel we had 3 little kids and were

bed i slept in was rock hard and the couch bed my kids slept on wasn t much better but the room was clean and

we arrived very late with kids front desk was very accommodating!

mr alfredo got a request from my kids and he delivered some yummy bacon for them

was my girls were going down to get something from the vehicle and i hear the security say, 'you kids not making

there were no adjoining rooms so our kids ended up sleeping on the floor

clean, comfy, located in a business district, felt safe, perfect for traveling with kids or solo

pool under repairs

the parking lot guard needs some training

bar open , no bistro open

there were teenage kids running ip & down the floor, yelling, slamming doors until 10pm

also, there was two buss of kids running up and down the hallways and slamming doors all night long and no one

and we got no sleep because the underage younger kids that stayed in the room across from us were loud all

the room and view were beautiful but a kids soccer tornament team were staying there too

our kids were highly

kids enjoyed the pool

we literally checked out the next morning i wouldn t recommend to anyone with kids honestly

bed was to firm. must ve been prom night kids were very loud and in the hallway

not the hotels fault, but there were kids doing the knock on the door at all hours prank.

have booked this hotel if breakfast was not included as it is something that makes traveling with kids a bit

my kids loved the elevator, pool

where the lobby is and all night we heard nothing but noise and screaming by the elevators and kids running up

there was also a kids birthday party so the pool was over run by kids and it was loud

website advertised the pool was open and it wasn't and we had kids with us so that was one of the main reasons

big nigger party at the pool didn't get to enjoy the pool with my kids!!!

kids (up to 15) running around the corridors

staff was great with our two small kids

there was a basketball convention in town and the kids staying on our floor were pounding on the doors till

we had 2 adults and 3 kids and you couldn't design it any better

staff wa friendly and room clean. convenient to our kids at um

kids were running up and down the hall way

were kids running up and down the hallway at 12:30 in the morning slamming doors and blowing

awful lot of unattended kids in the pool

the wifi would not allow me to connect. i used my cellular data.

wifi, clean room

many kids unsupervised in the pool and hot tub

the kids ran around ( which i understand kids can be

the kids enjoyed it a lot

the kids also was running around the

went to go to pool for adult swim after 9 pm and it was still full of kids

they were a heavy pull for the kids and grandma

i ask where it was and got told they didn't have one they call the hitler next door to see if my kids could swim

the kids had their space and we had ours

was traveling with my 7 and 8-year-old kids

swimming pool was close for health reasons( covid) a darn good reason to close

husband and kids loved it

day not 8 hours i would have never paid that much for 8 hours the rude lady in the front put my kids and brother

the kids in the hall making noise that what i didn't like but other then that was pretty great

i didn't like that my kids weren't able to connect their game to the tv.

kids had a great time in the pool

loved everything even my wife and kids were satisfied the rooms are nice and extremely clean i will always choose

i was very thankful after being on the road for 8 hr with 2 kids

pool was closed due to maintenance which sucked mainly because my kids were looking forward to it after being

said no swimming parties but i went down to swim with my family and there was about 20 little kids in the pool

the mandatory mask wearing was well respected, which made my kids and i feel comfortable and a tad bit safer