Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
the interior and all of its details, clean rooms, perfect outdoors and pool
staff attention, breakfast quality, qty and variety
lovely pool and grounds
we also enjoyed our dinner and breakfast there - many tasty traditional dishes, perfectly cooked
from the moment sr jesus met us with umbrellas in the rain until a delicious, unique breakfast on the back
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
old hacienda has been carefully modernised with attractive modern touches, including a stunning pool
the rooms were comfortable, the pool was lovely and the setting was beautiful
the pool
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the warm and friendly staff and the breakfast was great as well!
decent breakfast nice staff
centrally located, on site parking, and free breakfast.
breakfast was great..staff were great...awesome overall experience.
sorry didn't have breakfast
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
it was a family with kids and i did not sleep well because of it
there's a drugstore next to the hotel entrance; a small convince store (oxxo) and a kids playground nearby ,
star medica where i see my drs and this time was here for surgery-rooms are always very clean and room service
staff provided wrong information at times, the hotel doesn't assure than only guests use their parking slots
room service (honestly ir was rather late), the breakfast buffet, the administrators must
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool, Avaialable Crib
valeting parking the professional and friendly and helpful stuff ud83dudc4f the rooftop pool and bar the perfect
pool was very hot
good breakfast, wide choice. valet parking.
the hotel manager had to tell the staff to give me room service
a lovely hotel with great facilities and a great pool
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, Avaialable Crib
a little far from centro. too much music playing all day from near pool.
generous, well equipped rooms, fast wifi
designed hotel with a charming courtyard complete with pool
wifi signal was weak; they need to invest in signal repeaters throughout the hotel, especially for
looked after - nothing being too much for the staff (recommendations; wind by the pool , an early breakfast ;
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
is a little run-down and it gets quite loud in the morning when kids are running around
breakfast menu at the hotel is limited
room was really loud, it was by the kitchen by the stairs, there were people always playing cards and making a
even when the cars are parking
courtyard and a nice breakfast area
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
and my kids were really uncomfortable
so we went to the walmart next door and bought an air mattress for one of the kids
bathroom had a shower and a jacuzzi, clean with a rainfall shower, very spa like
hotel is easily accessible, it has good protected parking
pool seemed bigger in picture. it wasn t a pool. hoy tub instead.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
nice bar and restaurant, warm and professional staff
the breakfast which was included was delicious
was a full breakfast menu and all of the food i tried was delicious
very strange breakfast deal
parking was free and easy
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
only got 2 towels we were told because the kids stay free because of age, they got no towels
little outdated room, dingy looking linens and towels, no service at the bar area at the roof top pool
no instructions for wifi
access to a gym
location is perfect, parking lot fantastic. clean and comfortable rooms.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the pool is nice and calm and offers some relax and escape from the hot weather
the hotel has a bar, a restaurant and gives access to a free parking 5mn from the street entrance
the installations, the swimming pool. the location,
amazing staff amazing breakfast super clean beautiful place
we had an early bus to catch at 7am and they prepared a breakfast to go for us without us asking, and before
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
there is no small fridge in the room, in case you have kids and need to pack stuff
nice facilities, comfy bed, clean bathroom, fast wifi
it is within minutes of the historical center of merida, shops, cafes, restaurants and the ample parking was
the staff at the bar were poor. had to keep getting up for service
information, my reservation was whit breakfast included, and the front desk staff told me no
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
charged for hot chocolate for kids whereas coffee was free - somewhat
pool was cold - so we didnt use it. no windows in the actual room.
the pool area deck is made of worn down wood that is warped, the pool is unheated (which is typical for
wifi was a little weak and some of the machines in the gym weren t working, otherwise lovely
the breakfast that is included with the room is also excellent
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
there was live music really loud up until 2 am coming from the lobby; and tons of kids and teenagers running
you could hear people dragging the pool chairs around, kids yelling, etc
location, big rooms, quiet, and perfect pool for kids and families
small gym by appointment only was a hassle, but understood
they also have a great gym
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
too much noise in the hallways, kids screaming, people walking, you can hear all what's happening out there in
staff support from concierge (includes luggage at the street level) to front desk to room service to the beautiful
used so much cleaning product in the gym it smelt so strong
we enjoyed the room, the gym and the pool. those extra facilities are a nice perks we enjoyed.
gym and pool facilities are great for business travelers
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
wonderful. great fun for the kids. lovely place. very comfortable suites.
we thought expensive especially as breakfast not
especially warming staff, nice design and beautiful breakfast, among other things there were very delicious
coffee, homemade breakfast, super clean and secure property, cold a/c, walking distance to city center and paseo
wonderful. great fun for the kids. lovely place. very comfortable suites.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
there was a bar at the roof top swimming pool but there wasn't actually none if you would like smth to order
bed was comfortable and wifi was very fast
impeccable spacious room, great roof pool (the lady at the bar was so attentive, sorry forgot her name, great
it would have been nice to have music at the pool to create an atmosphere.
pool was closed because of covid and i was never told when booking
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool, Avaialable Crib
no mini bar no coffee maker no tub
the pool area is quiet and comfortable
the living room furniture and bar area could have been better arranged and better stocked
protected parking lot with plenty of spaces
the bar staff were excellent and should be promoted to improve hotel customer service
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
i travel with my husband and 2 kids
is extremely stylish, beautifully furnished, spacious rooms, lovely roof terrace with pool and gym
we were offered a complimentary round of drinks at the bar for the mishaps but that was not enough considering
pool had no shade or umbrella and no bar service at the pool
the hotel is a pet friendly (no fee for cats)
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
pretty outdoor seating area & pool
the secure on-site parking was a huge bonus
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
amazing pool and a rooftop bar (on the pricier side) gym was pretty good too
the staff, the sky lounge and the breakfast.
breakfast buffet, gym, and spacious rooms
fantastic location to downtown - around 15-20mins walk excellent parking underground great gym facility and
was all renovated, the rooms were really confortable, the breakfast excelent and the roof top with the pool
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
was bit deteriorated, the kids play room was bit old, broken chair. but the pool are was good.
the pool was out of commission the last day and there were a lot of kids running around playing
i couldn t connect to wifi network
not much i liked about the property. parking was convenient.
the swimming pool is on the shadow from 4pm on, so not very useful with a checkin at 3pm
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool, Avaialable Crib
of paseo montejo (walking) enough space on the parking place enough space on the rooms even for kids
large rooms, comfortable hotel. very good value for money. kids loved the pool.
we stayed in a jacuzzi suite, best deal ever! they even have bubbles! my kids were extra happy!
rooms, excellent wifi, fantastic service provided by reception - thank you very much marianne for your kindness
the wifi didn't work very well
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast was pretty small- kids cereals, fruity, rolls would have loved eggs/pastries.
top service! great location and very good room and breakfast
no breakfast, but really good options only steps away from the hotel
they offered the best breakfast we ever had at an accommodation and even offered to prepare things that were
efficient wifi
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
room has no mini fridge, so if you are traveling with kids (like we were) it can be difficult to store their
we loved going to restaurants with playgrounds for kids, which was not expensive and very nice for our
place, clean, safe, parking for free and security was always there
great gym and pool area
the best part was the gym and the swimming pool on the roof
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
stayed with 2 kids in the hot summer and really liked the hotel
there was a noisy family with kids who didn t seem to have inside voices, and the parents were very lax about
returned to this fabulous place on the way back from campeche, i now have great shower and great wifi which i
wifi could be a bit more reliable
location, hotel, rooms, swimming pool. all perfect!