Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
place was being run by kids
pool was closed so the kids were disappointed.
we treated the kids to cici's pizza which ended up being 4 mins from the hotel
my kids hated it so we went to ihop not far from the
i didn't like the fact that i couldn't stay longer i had to go home to my kids ud83dude04
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
kids went down for breakfast, and came back and told me that the lady that was putting out the
we're actually planning to return to dallas in the summer with our kids and will book this hotel again
pool, location
we had to ask the kitchen staff to get a front desk and they never remained up front, they went back in the
the pet stipulations were too stringent. have never encountered those rules anywhere in the usa.
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
disruptive in halls late at night before 8am banging on ceiling kids running up and down the
kids loved the free breakfast and the red velvet texas shaped waffles
room next to us had screaming kids all evening on our 2 nd night of our stay
beds were really uncomfortable and the room next to mine was full of kids and a baby was crying all night
there were several mad people with their kids that couldn t get in the freezing pool
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the kids looked forward to the complimentary breakfast every morning too
we don t just enjoy sitting on the bed everytime we re staying somewhere, especially with kids makes it
the beds were sooooo comfortable! the late check out was great as well.
everything , breakfast all room very clean and the people is very friendly
reason why i chose this hotel was to have a swimming pool
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
super clean & nice poo/spa! kids loved it!
friendly employees, great comfortable room, very good hot breakfast in the morning, no complaints other than
the breakfast was good
close to venue great breakfast
it was pet friendly and the staff was very nice.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
only had half-doors (no curtain, or even a slider, to close so it was difficult to keep the kids corralled - i
friendly, room was excellent, usually hotels have a hard time with a family of 5-plenty of room, kids loved the
the pool was nice even for the kids. had good restaurants near by.
wifi wouldn t work. tv remote wouldn t work.
the pool was nice even for the kids. had good restaurants near by.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
came in took towels made the beds and made sure we had plenty towels and extra blankets for the kids
kids loved the breakfast
was there celebrating our wedding anniversary, we have two kids in that area, so the location was perfect
location is very good, my kids loved the pool, the room is clean and comfortable, and the breakfast is great
my kids did try though
Booking Options
Swimming Pool, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
no intention of eating there simply wanted to see what the options were before paying $100 for my kids and wife
due to covid 19 the pool, restaurant and bar was closed
needs more parking around the hotel but that s it.
very clean , quiet , the parking was great , nice location!!!
pool area and gym were super nice, lots of space and clean
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
nice sized room, and the pool and recreation area was a huge hit with the kids.
the room., pool area , cleanliness of the hotel.
we had breakfast at the restaurant both mornings and it was also excellent
husband and i enjoyed a golf day, relaxing at the pool, and the amazing spa
golf course setting, nearby restaurants and bars, great facilities (gym, pool etc) and large
Booking Options
Swimming Pool, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
include breakfast also in room rent
having breakfast
airport shuttle service ?
property, wonderful staff, pool and amenities
grab and go breakfast!!
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
on the 3rd floor however the guests on 4th floor above me were noisy as i believe they had kids with them who
if you are traveling with kids then staying quieter will avoid a noise complaint call from front desk
the running in the middle of the night from the kids
loud kids running the halls and dogs barking @ 6 made for no rest with the seal broken on our door
milk wasnt very cold for the kids cereal
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
so overpriced and the room had the very basics for everything too expensive for what we got even kids were
need a sofa bed for kids
i felt the bar prices were a little high.
wifi unsecure
the bar didn t open until 5pm
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
the desk clerk told me there were too many kids so they didn't open it
wish there was a normal free continental breakfast, i have young kids and they didn't want what the bistro
noisy kids ,couldn t sleep
you can heat everything people walking, kids running up and down the hall
we had a room that overlooked the pool and there were kids in there from 8am screaming (yes i understand that
Booking Options
Swimming Pool, Kid Friendly, On-Site Childcare, Avaialable Crib
i travelled with 3 kids (1,5,7 years) all our fussy eating were catered for nicely
kids running up and down our hall after hours
location, pool/whirlpool and fitness options.
great location close to shopping and restaurants. happy to have a late check out.
bar in lobby
Booking Options
Swimming Pool, Kid Friendly, Avaialable Crib
we really enjoyed our nightcap at the bar before returning to our room for the night
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
pool setting , no ice chest !! too small for lil vacation with kids
was not aware that there was a dance competition for kids at the convention center
the bed was lovely, the walk in shower with the seat was nice and room service was prompt.
friendly and helpful staff. room service great. very comfy beds. very clean.
gym in this facility is excellent
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
wasn't the most comfortable, i would have preferred much more sleeping arrangements for my 2 kids but it was
you heard everything from a dog barking to kids running down the hallway
she was rude and had the whole hotel staff take pictures of my truck had managers question my kids without my
i wish the hotel had more tv channels but they had netflix which was great for my kids.
used their personal cell phone and being a single woman trying to enjoy one night without the kids it made me
Booking Options
Swimming Pool, Kid Friendly, Avaialable Crib
had gotten all 3 of our children to sleep made it a rough day next day because had issues getting kids back to
service very slow. room service took for ever with hungry kids was very disappointing.
when we got back they had put two cookies in the room for the kids
service with a lot of restaurants to choose from that are walking distance & kids loved playing on the football
kids crew was awesome housekeeping great and cowboys themes for rooms were cool
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
5:30 happy hour and drinks allowed our family reunion with young kids to hang out in the dining room, and to
the kids loved the pool and i loved the waiting area/patio outside of the pool the view was amazing
conveniently located w/indoor pool for my kids. the staff is always very pleasant.
big dinning area with enough seating options at breakfast was nice with 4 kids
5 kids were left in the pool area
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
we live ten minutes away but we have three kids under 2
out of state with two kids during spring break on a saturday night left us in an awful position with no
when we parked last night there were kids racing their cars around the parking deck
561 was rough toilet seems like little kids would use refrigerator had dents all over it
gave me two rooms, but they weren t next to each other and my husband and i had to split up the kids and
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
if you want a hotel where you can hear your kids use the restroom this is the place to be, also horrible mattress
keys didn't work we had to go in through the bar door was embarrassed cause we had kids
the indoor pool temperature was not warm enough and there was no towels
room service prompt and thorough
i even got to use the hotel gym facility, which was beautiful
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
kids vaping in my truck
kids running down the hall yelling and playing
board games were available for the kids to play
restaurant and bar was closed
at the bar for ten minutes to get a drink and the bartender never showed up
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
also kids playing in the elevators the entire time
my kids loved that
also across the street from the mall several places to eat and take the kids
the kids & the grown-ups were all very impressed
the pool was a little cold. kids loved it but adults could not handle the cold.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
all night there were kids up and down the hall and shutting doors
where to start, perfect location if you want to get away from the kids, have a family vacation or even the
and they took up the entire space and hottub and the outdoor space (had to have been 15 to 18 kids) so my son
didn t realize that the pictures we saw online were of the plano location so our kids were disappointed about
those issues and the kids who pulled the fire alarm at 9:45pm friday night while we were already asleep were
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
too many kids running around unattended
my kids wanted swimming but we were allowed only10 mins due to pool weekly maintenance on friday
there was a soccer league game in town and kids were everywhere and the staff were tripping over themselves
the location was right next door to where i was taking filmy kids for spring break.
i took my kids to kids zania and it was right behind the hotel
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
kids were exhausted and acted out but the hotelier team was perfect and handled all issues with
cheer competition was over the weekend so the hotel lobby was full of kids running and screaming all over the
truly touched my heart was seeing that the hotel employs individuals with disabilities, including kids
i absolutely loved the pool and if i ever make it back to frisco i would only stay in your hotel
we never found a room service menu
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
it was nice and comfortable. there was enough room for me and the 2 kids.
my kids likes the room and having fun when swimming
things were so fancy that they were not edible, especially for kids
couldn't charge my card, wouldn't let my daughter and kids into the room without my presence, the room was dirty
the couch turns into a bed for the kids
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
staff was helpful and friendly the facility was clean, and there was an indoor pool which the kids loved
lots of kids running through halls making noise.
staff was excellent, kids loved the pool, and the breakfast was great.
the pool was too cold for the kids main reason for staying here
i get up early but my wife and kids do not
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
about the property but we had a very loud mother and kids next to us
our first shower wasn t draining and the kids took a shower in standing water, we called the front desk and
the 3rd time 40 mins later they finally put us in the right room after telling me and my kids they where full
we enjoyed the swimming pool and the breakfast
large rooms, wifi access, breakfast, and location.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
i got a single bed with 2 kids this was an inconvenience
there's a shuttle that takes you within 5 mile distance so if you want to go to stonebriar mall, the driver
allows pets
the rooms were clean & the decor was inviting. we loved the lobby & bar area colors.
we we allowed a late check out which really helped us alot.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
kindergarten age kids with 3 adults n one 2 queen room beds
game room for kids a definite plus
unprofessional staff and internet is terrible never works very slow had problem to use laptop and kids ipad
location was great and the hotel had great amenities for kids. for example a game room and pool!
the location was great. easy and free parking.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
for another 2 hours good thing the mall was attached to the mall or we would of been stuck with 3 kids and
if it's a couple with no kids with them please don't put them in rooms next to families with young kids
if you have kids that like to swim in deeper waters, the 4 ft pool here won t cut it
the room was great. the breakfast restaurant was amazing.
the bar in the lobby is reasonable and has friendly bar tenders
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
free wifi, free parking, location, separation of bedroom and couch/study
room size is great pool is open all the time, it is heated great value for money
free wifi, free parking, location, separation of bedroom and couch/study
you order from the bar after
very comfortable,breakfast was out of this world.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
considering i drove all that way for a cheer competition for my kids and they couldn't even bath the night
i checked in at almost 11 pm kids screaming outside my window at the pool
one of the kids had to sleep on the floor
were several rooms of rowdy kids that kept us up for a couple of nights
clean room and good location to visit kidzania and dallas with kids
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, Avaialable Crib
my kids and i got bites by something. possibly bed bugs.
really liked it because close to frisco new park kids
marijuana are room was on the 2nd floor and the smell was very strong on are floor, i have my 2 kids with me i
it seems more like a apartment complex with a lot of kids running around making noise all night
as for the surrounding area it was beautiful it was always something to do the kids loved it
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
for kids, basketball court, pool, exercise room
the kids enjoyed the pool
booked and paid extra for a 1 bedroom suite 4 months ago specifically because we have 2 kids under the age of
especially when someone's kids decided to start playing at midnight
it was ok for the kids but an adult might be
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
the indoor pool was way too cold. my kids were only able to swim for a little while.
hotel was quiet no screaming kids or barking dogs
the indoor pool was way too cold. my kids were only able to swim for a little while.
it has a big bar area for watching a game with friends
planned to go sit in the bar area but never went down due to being busy in the city but it seemed so nice
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
constantly making faces when asked questions and one of my kids pretty much got asked if he was stealing chips
my kids were trying to get their ps4 to connect but couldn t so we had to use our hotspot on our
location was perfect for us, just a few miles from the universal kids
to the hot tub at 9 pm and with a soccer tournament in town there was easily 3 dozen kids in the pool which is
nice having free breakfast. indoor pool was nice for the kids.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
upgrade tv to smart tv, that way people with kids can login to netflix, hulu, paramount etc.
the location, the staff and my kids would say the breakfast...
i had my kids with me and couldn t wait until 3
he wasn't happy that my kids and my nephews were downstairs at the computers
the pool is small, this part was disappointing to the kids for sure
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
kids enjoyed the pool area
enough parking and no offer or solution to help guests
bathtubs were a bit dated and kitchen ware.
is very big and work station table and computer chair, relax chair are all awesome and kitchen is very friendly
the bathroom soap was empty, the bed sheets where previously soiled, wifi not accesible, toilet paper wasnt
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the location the kids enjoyed breakfast before leaving for school
elevator was broken, we had to walk 4 floors with 2 kids, our door was off the hinges, they didn t have another
sucked, cable didn t work so if you didn t have a smart tv you were out of luck (we have 2 kids under 3 and
have a dog tha barked all day tha couple that was next door to us fought all night and morning kids was just
great. loved the breakfast
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
kids play area
put in a room right next to screaming crying kids
would have preferred a room over looking the pool. very noisy with traffic.
coffee and bar weren't open, lol
pet fee of $250 non refundable deposit is ridiculous
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
like that there was a conference of kids there
it's midnight and there's loud kids and banging
after seeing a lot of white kids walking around, i then asked if they had to be 21
was a basketball tournament going on and we had kids running up and down the hall until close to mid night
parking is good
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the kids loved the indoor pool. staff/front desk was very friendly and helpful.
definitely a big help for family with small kids
the halls were a little noisy with kids playing in the halls
nice and cozy. kids enjoyed the indoor pool after their hockey tournament.
so with 3 kids and my spouse rooms and sleeping arrangements are tough
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
family came in late every evening and let their kids talk very loud in the hallway
they pound the floor when they walk and then could hear kids crying really loud
in their foot 3 times and the excuse was an inflatable broke in the pool the day prior i have kids and concerned
my kids liked the breakfast
did see some sketch activity but turned out be some kids just trying to play basketball from the property over
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
not a family or pet friendly place
i requested a non smoking room but the second i walked in, i could smell the musty cigarette smell
there's plenty of parking it's close to restaurants and grocery stores
would of liked the pool to stay open later.
didn't like that i could not use my firestick it would not connect to internet even though the wifi was working
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
there is not cereal options or yogurt options for kids
she screamed at our kids to get out of the pool because of covid capacity
too many kids running around no parent supervision
extremely loud, dogs barking, kids running up/down halls yelling
unfortunately, i was missing one requirement for the passport renewal of my kids
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the eating area was nearly full with family including kids, but it was quiet and the staff cleaned constantly
friendly staff, great breakfast choices
great breakfast
there wasn't a place to sit for breakfast because it was so crowded.
better lighted parking
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
my kids thought it was haunted
kids running freely in hallway knocking on doers & laughing loudly
comforters and carpet could use some updating and my kids like to use the couch bed but i'd rate it a 2
the pool was out of order
2 bedrooms and 2 bathrooms were great. fireplace too loved it
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
it was around 11:00pm and there was a bunch of kids running up n down the hallway and they even banged on our
know you can t control children, but we re on the third floor and kids was running above us while we were
tried off and on all morning but the line was way too long with kids
and two were running around in the floors and i don t get that the owners always think i or my kids would like
room cleanliness, kitchen convenience.
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the beds were comfy and myself and the kids slept great.
thought i was getting breakfast for 4 on my reservation, then i was informed it meant 2 adults 2 kids
husband and kids get comfortable at the sofa bed
also chose this hotel due to the laundry facilities so i could wash my kids basketball uniforms after their
had a really difficult time getting our things and kids to our room without one as they only had
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
weren t worth the extra mile especially when we asked for a late check out to give us time for kids to get
to much noise and bunch of kids messing with stuff they mess up elevators.
didn t like that the employees didn t wear masks and that the bar closed at 10 pm when usually other hotels
breakfast was good
this ones down u can go to the other floors or come by the front desk and we can get some at the bar anyways so
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
it's nice to have 2 pillows per person, but they were so thin that we borrowed our kids' extra pillows, so we
the friendly staff, the location is wonderful, and my kids always enjoy the indoor pool!
my kids loved the basketball court and the pool
maybe it's summer time and a lot of people with kids lived in the hotel
kids were looking forward to this on summer break
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
kids enjoyed the basketball court
my kids particularly enjoyed the basketball court
area , pool area, breakfast , and also parking near the doors made it easier to get my kids in and out safely
the kids and i were very pleased
would be nice if people wouldn't let their kids use the waffle maker
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
and then proceeded to call me out on the type of card i had ,i left and parked and book me and my kids another
rambunctious kids that were playing in the hallways and on the elevators
husband and kids didn t care for their breakfast but everything else was great overall!
kids had a blast at the pool
super nice for younger kids
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
i think the price could be lower but the waffle keep the kids happy
i would wake up to kids playing or come in from hanging out and i could hear the people snoring through the
gave me a cleaner room , but still not fully clean not sure if i would stay there again with kids
until around 5:30am, around 7am the people upstairs woke up and it sounded like they had 5 kids who all woke up
my kids love the pool