pool was closed (disappointed my kids), and the rooms i reserved were a little run-down

didn't have enough towels for 2 adults and 3 kids.

location staff pool room everything

easy to access. pet friendly.

the hotel has a lot of convenient parking

retarded kids walking the hallways barefoot

didn t work non smoking room smelled as if someone had just smoked a cigarette in the room there s exposed

bed was super comfy, adequate parking. good size room

pool area being used as a shed and garbage dumpster

everything, just waiting for them to open the swimming pool.

the pool was great, the breakfast was nice, and the bed was comfortable. my kids had a blast :)

location, close to kids activities and restaurants

no pool for the kids

nothing wrong by kids and wife were comfy and happy.

could hear the people next to us (well, their kids), so i guess the walls are not super thick, but much better

last minute changes and they were booked so i had to sleep on floor and kids on bed.

battery died and we couldn't get back into our room and it was late and bed time for my kids

waiting 20 minutes when you have been on the road half a day in the heat with little kids is not ideal

some kids were outside running around and it was loud in room

we needed two rooms because we have 6 kids which they put up farther apart, police was there and kicked down

the whole reason we booked this was for our kids to swim and have fun

kids loved the pool. the beds were comfortable and the scenery was amazing

our kids loved the hotel as did we

room was next to hotel laundry and pool with screaming kids across the hall

the kids loved the pool

kids got sick and vomiting due to how hot the room was

clean, spacious, comfortable beds, pool was warm for our kids to swim

other guests were rude and made my kids feel uncomfortable at the pool so they got out that was the reason we

at 11:15 me and my kids go to get some drinks and the pool was full

the staff is friendly and the little heated indoor pool is nice for the kids

above average breakfast

lovely breakfast

location, rooms were clean, breakfast was good, staff was very polite

the pool is not heated but ok

parking was tight.

our kids were bummed

were a bunch of kids staying on the floor above us

we loved being on the top floor so we didn t have to hear kids running overhead

kids being there at all ud83eudd23

bonus was the parking lot was apart of the casino so it was patrolled by security

but we arrived late with kids and it was difficult to find the rooms

my kids were terrified and cried all night, we couldn't sleep

hard to find your room and not easy to access parking areas for loading

the front desk and entrance kitchen and lobby very nice

elevator; unlit parking; stairs outside; both phones not working; bathtub dirty in corners, peeling paint; toilet

had a long day driving from san diego with my wife and 3 kids and noise continued until almost 1:30 in the

pool was big and nice for the kids

the chlorine would hurt your lungs smelled alot and eyes would burn just by sitting in the the kids swam but we

kids were terrorizing the adults in the hot tub

tub sauna not working but was able to go acrossed parking lot to sister hotel and use theirs

the pool wasn t heated

the shuttle driver was fabulous and represents your company exceptionally well

we were told we couldn't reserve a time for the shuttle so we weren't able to use it at all

location, free parking,free wifi, and courteous staff. bed was very comfy!

shuttle

the man at the bar was soooo nice & accommodating & mixed my drink perfectly

the pool is excessively dirty and always crowded with too many people.

the person working the bar area was rude

the gym had a nice view and a pool was also available

no real restaurant or bar in the hotel. nearby establishments worked though.

it was my kids and i eating pizza and talking

my kids were really sad they didn t get that part

kids running around knocking on doors

kids slept well there

cookies were delicious and kids lived that they could get them at front desk in morning

noise from freeway kept us up all night after a long day of travel with 2 kids

my kids were not able to connect to wifi due to service problem during our first day stay

small parking area

exercise machines in the gym are not functional

nice little gym good selection for breakfast

there was no wifi in the lobby while we waited to check in

wished the swimming pool was bigger, wished for a tub to have a hot bath and wished i had more time to spend

gym also was perfect

room service took my towels and did not replace them

swimming pool is too small

quite a bit of noise. felt like a party hotel. not great for young kids.

stayed for our anniversary evening, at home i have dogs that bark and kids that cry

i stayed with my kids and they loved it too

brownie dessert was frozen solid-kids couldn t eat it

my kids were so happy

everything was amazing great distance to everything kids loved it

went to take the kids to have a view and it turns out rooftop was closed i couldve paid way less anywhere else

i was traveling with my wife and kids, and changing hotel at 10

room service was dropped off at door in a sack- no person there

it is near to everything, staff's are amazing and accommodating, i love their gym and restaurants

great wifi

room service didn't bother us once (just like we wanted ud83dude04)

the front desk also went out of their way to help me by bringing me a room service menu and helping me with my

spa did not answer or reply to text for 4

your site says pet friendly and you find out that means a 100

the only problem i had was that the wifi didn't work.

have liked to have been able to use a pool but it does have a nice outdoor area for events or casual use

there s no dedicated pet area

for it to be a pet friendly hotel there are not grass areas for pet to relieve themselves.

was great bar was great bar tender was amazing she knew what s she was going never once was dry she has

kids running and jumping up and down the hallways while trying to sleep in a expensive room wasn't

people scaring you in parking lot while i was trying to smoke one morning

clean rooms. good breakfast. good customer service

excellent breakfast and polite staff. very clean room

the swimming pool was green during our entire 7 day visit. couldn't use it at all.

loved the openness of the room, the full size kitchen, and the large bathroom

breakfast was good, fresh and good tasting, maybe have a little more of a variety.

what breakfast?

comfortable bed. great shower. good breakfast

pet patch is horrible

kids love the pool

it s was a bad experience for my kids

nice pool for families and kids

floors really dirty, my kids got their socks dirty from walking around inside right away.

i had to spend sleepless night with my kids

pool being opened so late in the night meant there were loud kids late into the night

hiltons are awesome and accommodating, especially to veterans who are there to see their military kids, just

kids have a good time.

as bad as things are getting i travel alone with my 2 kids and i dont have my gun on me for protection

we were there for our kids tournaments and heard many other people make the same complaints about the staff

close to everything i needed and my kids and self where safe

need more parking

the pet walking area (just 2 square feet wide with broken glass inside

the price was great. the outdoor pool was clean and warm. the beds were comfortable.

laundry room could be updated and better selection on vending machines.

the hotel has a laundry room and a gym

close to airport. 24 hour shuttle

the breakfast was amazing, good and organized so nicely. we will stay there again.

parking was a bit dicey.

bed was very comfortable, the room was quiet, and the shuttle service was excellent (at 4 am

if you have a lot kids you need to stay in this hotel

my kids played volleyball and swam in the good sized pool

my kids played volleyball and swam in the good sized pool

excelente location, clean property, good breakfast, excellent staff

i enjoyed the fireplace and full kitchen

area, so many different variety of food and loved how there a gift shop and also a pool for the kids and adults

was awesome my kids loved it very clean and a kid friendly place kids will absolutely love this place

they have a variety of pools for the kids

loved it ,it wasn't expensive food was good my kids loved the swimming area we will differently stay there

wife and i always take our 3 kids water parks during the summer

very clean and staff was friendly. my kids loved the outdoor pool.

kids outside smoking pot near door entrance b4 they walked in pool wasnt vaccummed didnt feel

bottles in their hands in the outdoor and indoor pool very dangerous forced us to grab the kids and

wasn t included :( since we booked through booking according to hotel, very sad because my kids were excited

everything was great! the pool was a little on the cold side but the kids enjoyed it!

my kids loved the indoor/outdoor pool, our room had a beautiful view and the cleanliness of the hotel

like the warm water on the swimming pool and the open times very flexible from 6 am to 11 pm kids really enjoyed

kids screaming until at least 11pm and again at 7am

the kids loved the pool

didn't get room service on the second day

that they had no questions about how many kids!!

perfect except all the kids in the pool when we just wanted a peaceful swim

my kids was so upset

she does not like kids and will harrass you if you have kids with you

i traveled with my wife and kids so they had to sleep on the couch

too many kids in the pool.

room coffee was delicious, and free hot breakfast was delicious with good choices

the pool heater was broken and they won't be fixing it

sunday morning we were going to swim but the pool was dirty and green tinted.

to the wind, the pool umbrellas were removed

the room was small no microwave for the kids

also, our kids swam in the pool and had a napkin covered in blood wash up on them

booked for 2 adults and 3 kids with free breakfast, and they just gave us 2 coupons for the breakfast

and got me late check out

no room service which i was kinda hoping for and our air conditioning in our room wasnt working well

music loudly with exploitive lyrics , which was really uncomfortable when eating with my small kids and mother

( mainly chose this hotel for the pool because i have 3 kids)

two beds fit but no space to move between for myself and 3 young kids

nice breakfast

great breakfast, pool facilities, location, noon checkout and friendly staff were all amazing

6 teens wanted their own bed they were bickering over who was sharing with who and then the kids were

very quiet, breakfast was great. so clean.

breakfast was good

thankful for breakfast but it was cold.

have to pay 10 dollars for parking lot and breakfast was good but not enough food and they only have one person

walk to my room with two kids; staff didn t offer to help my bags

they have two pools onsite, one for kids and other for adults

breakfast wasn t very good but my kids did enjoy the texas shaped waffles

the property was nice and large enough to take a walk with my two kids

i had 3 kids with me so i let him know i was feeding them

i booked here due to having kids and making it convenient in the mornings

bathroom tub was chipped and kinda scratched my kids while taking a bath.

place to stay, we chose holiday inn express because of the breakfast provided for our family with kids

the breakfast was very limited because of the partial shutdown

too far from the airport and no shuttle pickup so had to pay for a taxi.

the breakfast was delicious, it had a nice variety for kids and adults

guess need to keep their pet out of the breakfest area around the food

great location. good breakfast and appetizers at night. great heated pool and hot tub.

the breakfast was delicious, it had a nice variety for kids and adults

the pool had green mold.

had a room facing the pool, and some kids went into the pool at 6:30 am, screamed a lot, and slammed the loud

good decent breakfast! kids loved making their own waffles

didn t clean my room at all i stayed for 3 night with two kids

it was family oriented felt safe with my kids

my kids couldn't eat, it made them very nervous

closes anyway but it is nice to have we put the chair in front of it, then all night long i heard kids screaming

kids in the room next door jumping on the bed and throwing things at the wall, it sounded like

my kids were very disappointed

outdated , lamp light was broken , bath wouldn't work only shower so couldn't take my kids a bath

the emergency door has a big hole unsafe especially for kids liability

wasn t enough room for 5 people (3 adults, 2 kids) we had to put the beds together so we could all sleep

time to check in i had to wait 2 hours after a long flight wait kids to get a room and i feel you guys can mee

air conditioner was not working well and when we took our kids to swim you had young people drinking alcohol at

not big enough for two adults and 3 kids - but we made do

trash truck came and collected trash at 3am and woke myself and the kids up

very nice, clean hotel, very good breakfast, room super comfortable

the pool was dirty, i understand its an outdoor pool

the breakfast was really good

pool and gym

breakfast was minimal

bad, to many people drinking outside of rooms and outside of parking lot not a good place for kids to

they were going to refund me so we could go to another hotel where i would be able to give my kids a bath and

my kids kept taking their socks off and their feet would get pretty dirty

said free breakfast when booked but the breakfast was closed and being used to keep staffs kids in

i had my kids with me and all the stairs and hall ways smell to weed

have plenty of hand sanitation areas, pool area was clean and has good limit for covid right now kids loved it

mind you we had kids with us

paid for a room for 6 people (3 kids) but weren't given any sheets or blankets for the sofa couch, when we asked

the floor of the pool was peeling but our kids didn't mind

indoor pool for the kids and breakfast. sofa pullout bed was comfy for two kids.

to me and my children on this visit and helped extremely by giving me a room in which my kids wouldn't disturb

kids were very pleased with the room

parking is limited, if you find a good spot to park stay in it so you don't lose it.

breakfast was one of the best

the breakfast' could have been better. the swimming pool need to be cleaned more often.

kids

bed was comfy, to many kids in the hot tub. hotel was great

i loved the room and the pool was nice. the exercise equipment was nice

loved how friendly the front desk clerk was and the guys at the bar that helped me with food

friendly staff and onsite starbucks. nice patio with fire pit, pool & sauna spa tub.

upon entry, kids running around everywhere being loud

beautiful clean property! games in the lobby were awesome for kids!

random people walking in from the street and going into the pool area

pool didn't look so clean, some of the breakfast wasn't rdy when my family & other guest came down

the best thing, they are pet friendly

once 10pm hit the two kids traveling with me and one adult were in the room while i stepped outside and i get

so i put in in my back pocket away form my phone and anything in my purse, i was going to my kids room and came

levels don't realize how thin the floors are -- heavy walking and running down the hallways (kids

swimming pool was small but the kids really enjoyed it and it was clean

there where kids running up and down the hall being loud

room was very clean. facility was well kept, staff was friendly and breakfast was great.

always clean and great breakfast.

the accommodation was great and the breakfast was excellent.

breakfast and there was a kitchen worker who came out every morning and would say good morning while

very nice and the breakfast was terrific.