Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the pool, the beach and all the different trees
breakfast was excellent
willing team of staff. swimming pool well maintained and clean. food good
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
the other pool by the spa was very nicely maintained and we used that one instead
wifi in the room was weak
you can order room service and wine (the minibar is limited) to your suite as well, which we did
the spa next to the big pool was not available either as some construction work was being done
the expansive pool and spacious relaxation areas offer perfect tranquility for unwinding
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
my kids enjoyed going to the mall across the way
pool was out of service which would have been nice to know in advance as i would have booked
pool, gym, shops nearby
nice big rooftop pool
breakfast sweet bread could be way better.
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
super easy stay and fun for kids too
breakfast is very basic but coffee is all i need at that time
great location, comfortable bed, great breakfast.
was a long-term stay for me, but included breakfast was a little different every day
easy and free car parking
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
very dirty pool and there was never water in the fitness center.
reception staff and room service staff good.
the pool area and gym were a nice feature
the pool area and gym were a nice feature
the room felt very humid. parking is far away
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
- there is some educational institute/school closeby, and we could hear the kids very well early during the
no spare toilet paper pool was neglected, very worn and dirty towels well worn
pool was very dirty and we expected much more from a 4 star hotel
facilities size and organization of rooms swimming pool and garden bathrooms staff service
very nice pool in beauty garden
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
from staff on situation where customer ask for attention, staff should be more customer oriented breakfast was
the wifi was also very tricky at first to access
loved the pool
nice warm pool
gym was small
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
room has no mini fridge, so if you are traveling with kids (like we were) it can be difficult to store their
we loved going to restaurants with playgrounds for kids, which was not expensive and very nice for our
you need to be specific on the pet friendly type it is before making the reservation, they asked me for a letter
rooftop pool and gym: the rooftop terrace pool was a highlight- beautiful with cristal clear water and with
place, clean, safe, parking for free and security was always there
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
kids were screaming until late at night at the pool
parking free wifi connection confortable bed service room
staff was very pleasant and accommodating to my bad spanish, the pool was very nice
the pool is a little small.
it has a feel of being 5 stars ranging from the attentive staff, beautiful shared areas with a pool and gym
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
adjoining king room with junior suite for kids was perfect and had kitchen with dining table
of the staff were unwelcoming and seemed perturbed when i apologized for being 1 minute early for breakfast
good wifi in the rooms as well as free wifi in the squares in merida
the whole hotel, the open courtyard in the centre of the hotel, really good restaurant cuna for breakfast, lunch
a really good gym, simple facilities, but clean and ideal for some light weights, cardio machine and or floor
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
wifi fluctuated between weak and non existent
staff, delicious breakfast, clean pool, huge bed
it would have been helpful knowing that the wifi connection is unstable
water to fill up your empty bottles and also coffee, tea and some pieces from the bakery for breakfast
intermittent wifi issues but quickly resolved.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool, Avaialable Crib
pleasant staff at the front desk and at the bar on the rooftop
) the room service the 5* feeling everywhere in the hotel
pool was freezing, so cold no one could go in it
pool was very hot
of description of using parking for hotel guests
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
kind, speak great english, and know the city very well; - the swimming pool is fun for the kids - my daughter
is quiet and residencial but a little far from dinner options for small kids who don't want to walk
breakfast was good and the ladies very helpful trying to problem solve for a special diet (wheat
wifi is excellent and the room was
in the hotel description, as should the portafilter espresso machine for self service coffee at breakfast
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
amazing pool and a rooftop bar (on the pricier side) gym was pretty good too
awesome hotel, location, beautiful, great breakfast, nice rooms, great staff.
love the pool & bar and gym
parking very practical as you can access the room directly with the elevator from the parking
yucatan, i had no problems whatsoever and my stay was very pleaseant, good brekfast and swimming pool
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
nice bar and restaurant, warm and professional staff
was a full breakfast menu and all of the food i tried was delicious
the choice and quality of breakfast is second to none
very strange breakfast deal
fantastic staff who went above and beyond, lovely update to a former mansion, pool was really nice
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool, Avaialable Crib
we stayed in a jacuzzi suite, best deal ever! they even have bubbles! my kids were extra happy!
large rooms, comfortable hotel. very good value for money. kids loved the pool.
of paseo montejo (walking) enough space on the parking place enough space on the rooms even for kids
the bar was poorly managed and not well stocked.
also, liked that that the bar area next to the pool was not open as it made my evening swims quiet and relaxing
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
there is no small fridge in the room, in case you have kids and need to pack stuff
free wifi and parking, and even when in the business part of merida (behind us consulate) it felt quiet and
good location , free parking, comfortable, clean
- clean bedsheet - helpful staff in the front desk - good wifi - free private parking
parking was excellent
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
we had a family room, the kids loved having a bed on the mezzanine level
for finding the place where we could take the colectivos, and also for organizing a take away breakfast for the
super nice breakfast!
we wish we could have stayed longer to enjoy the rest of the hotel and the pool
good amenities like the gym & pool
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
there was live music really loud up until 2 am coming from the lobby; and tons of kids and teenagers running
you could hear people dragging the pool chairs around, kids yelling, etc
location, big rooms, quiet, and perfect pool for kids and families
clean room, excellent breakfast and a wonderful swimming pool
room service was prompt and good value
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
too much noise in the hallways, kids screaming, people walking, you can hear all what's happening out there in
gym is so-so
very comfortable. parking. dogs allowed
very clean, very friendly staff and helpful, very easy parking, nice meals in the reastaurnt, had a lovely stay
available on each floor better instructions when parking to get to reception and check in
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
is kiddie day and the pool is packed with screaming kids
pool is great for kids as there is a shallow side with dividing wall
on the weekend they let locals pay to bring their kids to swim
people and kids were constantly screaming and running up and down the hall way very late into the night - all
included breakfast was perfect & coffee in the room was great too
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
i travel with my husband and 2 kids
like most nh collection hotels, this one was pet friendly
the rooftop with a terrace that looks pretty nice was not working, no swimming pool, they were fixing it i
underground parking is part of the shopping complex
the bar and the hotel restaurant is way overpriced for what they give you
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast buffet didn t have a lot of options, i would not recommend to eat there, go somewhere
great staff, clean, comfortable soft pillows, nice view from the rooftop pool, fast wifi.
clean, modern hotel. comfortable bed. decent gym.
the breakfast was not as expected
there was a bar at the roof top swimming pool but there wasn't actually none if you would like smth to order
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Indoor Play Area, Avaialable Crib
breakfast was basic but good
he also had breakfast every morning and it was just a really nice atmosphere
wifi didn t work, there was no hot water in the first room i was in
also, the kitchen is really more of a kitchenette counter than an actual kitchen
thing to note for future visitors, the studio we stayed it said there is an oven, dishwasher and kitchenware,
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
there is a tiny swimming pool you can use to cool off, but no room to swim
really friendly and helpful staff, cheap laundry service, good value for money
the position was close to the city center. great the laundry service.
they have a very cheap laundry service (1 dollar) and you will get your clothes the same day
location near the center and the possibility of free parking
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
wifi is weak ...
breakfast was good
the hotel is hacienda style with a quiet swimming pool area for a dive after a hot
great value, charming vibe, and peaceful pool courtyard
the cleaning staff and kitchen staff were fabulous
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
and my kids were really uncomfortable
so we went to the walmart next door and bought an air mattress for one of the kids
no big pool
pool/jacuzzi area needs good maintenance
hotel is easily accessible, it has good protected parking
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
even my kids complained that it was not enough with 3 quesadillas or pancakes not to mention my husband ;)
i heard kids playing noisily around the pool well after 10pm
hotel with a pool the kids really enjoyed
limited tv channels. channels with movies, sports, and kids programs, but no news.
on the weekend people allowed their kids to roam the hallway and make noise late a night