Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
clean, staff very helpful, parking available, good traditional breakfast.
there is even a window to let the lights in - the breakfast is very basic ( eggs or pancakes) -the toilet
- the staff is really helpful - the free parking
all good but breakfast in the room was nice
clean, staff very helpful, parking available, good traditional breakfast.
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
the bed was comfortable and the wifi worked fine
cleaning service, no staff at all, low water pressure, no complimentary water, no safe, no parking in the hotel
i'm not actually sure if the kitchen is commonly used by the guests; i asked if i could store a few items in
parking was in a separate, secure parking lot around a corner from the hotel
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
there s even a kids playroom
parking was tricky to get in and out of
the guatemalan breakfast was great for me but a bit more variety would be useful
to grab the attention of the person at the front desk when we needed her to open the door to the parking lot
comfortable room and beds, nice breakfast area and very tasty breakfast, has on-site parking, and all service
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast was right on time and the taste was great
lastly, we became very ill after having room service from the restaurant for dinner one night
conveniently located, excellent breakfast, friendly staff, lovely rooms, private parking..
location very clean free parking
best location, right center of xela, walking distance to everything, with private parking.
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
is very friendly and helpful, the hotel has great location and a lot of parking
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
personal, the restaurant hostess had a really bad attitude plus she looked at my kids from head to toe and asked
i got to the hotel they ask for my wife and childs ids and we didn't had 1 for my kids so i had to wrote a letter
pool was in maintenance
lobby, comfy beds and ac, indoor pool and jacuzzi were relaxing, convenient location, great wifi, good water
there is a large pool, mainly used by families with children, so we didn t use it ourselves
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the kids ordered waffles and cleaned their plates
both rooms we had children, on the first night, a staff member came to my door and asked for my kids to stop
we were travelling with 3 kids (2 toddlers) and our room took over an hour to be ready
both rooms we had children, on the first night, a staff member came to my door and asked for my kids to stop
i like how they offer options to order room service
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
hard to sleep at night with windows open with lots of outside street noise and there is a kids school that
breakfast was simple but good quality
the breakfast was delicious and fresh
clean, friendly staff, very good breakfast in a colonial style hotel.
a delicious breakfast is included as well
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
great place for kids to run and play
i was able to get a secure parking space for my car and was allowed to come
desk, and the window is at ground-level (kind of like a semi-basement), looking out into a parking lot
excellent breakfast, wifi and 2 mins away from the airport
it is extremely clean, the water is warm & the wifi works
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the owner is an ex-pilot and his kids are living around the globe
there were kids being loud in the living room (also their lobby area) throughout the afternoon and evening
wifi is available throughout the property
would stay again and also organised a shuttle to the airport after hours which was immensely helpful
i recommend arranging the shuttle from the airport with them even if it s abnormal hours because it s a
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
staff, extra beds for kids (our room had four beds), fabulous pool, reliable airport shuttle
shower not down and up problem when have kids to take shower nothing on bottom need improved that soon please
transportation - we requested a hotel shuttle that took us to the airport - me, my wife, and two kids
not a lot of lounging room by the pool and the gym wasn t open
it is close to the city center and has a free parking place
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
room was clean & fast wifi
friendly, helpful staff wifi price cleanliness hot water updated fixtures
the room was very clean and everything worked, great shower, good tv and most importantly the wifi was terrific
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
the room decor and kids
place with a wonderful mission to help guatemalan kids in need
the absolute best room design i've ever stayed in. i love the mission to help kids!!
place with a wonderful mission to help guatemalan kids in need
free parking below the building very convenient
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
to swim in the pool and relax a bit in that area but it was impossible, the pool was crowded with kids jumping
the pool is the best and the gym. also the bathroom. is ideal for kids, they enjoy it so much!!
the kids love the buffet and pool
there was no food for us and then had to wait another hour for a 25 dollar chicken tender for kids from the
great pool for kids.
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
i was left stranded as a lone female, late at night unable to connect to wifi or call the hotel
might be because of the pandemic, but your food is great and your room service should be open 24/7
quiet, great breakfast buffet, allowed early check in, called massage therapist for me.
parking and prices and no breakfast included
free parking lot is great
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
good wifi
helpful staff, great breakfast, convenient location.
the breakfast was very good, it was buffet style with good selection to choose from.
bed was comfy sauna and spa were amazing breakfast was good
there was no information about wifi in the room.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
are great, location is safe and walkable to the location shopping centre, lovely staff great gym
breakfast was great everything was good
pool, hot tub, wet sauna, gym equipment beautifully decorated
that canceled our ability to sign to our room in the restaurant and laundry
gym
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
and 2 queen beds that weren t stuck to the walls so we could push them together for our kids
also we were having some challenges with our foster kids & the security & manager were super understanding &
pool area was a hit with the kids
superb room service
wifi... it's terrible
Booking Options
Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
was a lot of traffic at night around the hotel and there's a casino downstairs which i wasn't expecting
some more kitchen tools for the suites would be nice
great location, clean rooms, and the staff was really helpful with my needs of doing laundry.
spacious rooms, excellent cleanliness, having a kitchenette in the room was very convenient, good wifi, overall
gym is very small and very old equipment
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
free breakfast
cleanliness and the location! they have the shuttle bus to take you to the airport !
breakfast is also good, but depending on the time the room was packed
tried to order room service no menus available not even a qr code
the gym is very small
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
it's a bit offensive to call 3 runners a gym (
rooms/beds are very comfortably, very good wifi
the gym was terrible. 3 machines? of which one was broken.
safe underground parking. very close to the airport. in safe area of guatemala city
it has a small gym, but good enough for a quick workout
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
is only for adults (for kids you'll need additionally to pay for this), while it is said literally everywhere
bathroom door lock was not working, i was trapped in the bathroom for 25 minutes until one of my kids woke up
swimming pool and jacuzzi was great and our kids enjoyed it
needed a place near the airport just to help the kids catch a few hours of sleep and be able to swim
not only did i enjoy it, but so did my kids
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
paid for a triple room and entered the ages of all our kids on booking
the location is good,the room is clean. wifi connections are great.
shops and facilities in the area, the comfortable bed, clean room, reliable free wifi, good breakfast and other
the breakfast was nice, good quality and nice options
disappointed at how expensive the laundry service was
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
hotel staff in the restaurant turned my 5 year old daughter away during breakfast because kids were not included
people can afford in the country is simply sad, compared to the poor villagers and beggars or kids working on
no pool on the hotel
everything, except the bar in the afternoon/evening
big comfortable beds in very spacious rooms. quick and delicious, reasonably priced room service