Booking Options
Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
parking and prices and no breakfast included
might be because of the pandemic, but your food is great and your room service should be open 24/7
room service good .
wonderful bar n restaurant
free parking lot is great
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
the kids love the buffet and pool
did not like that i had to get an extra room for my kids (young adults); that did not need an extra room as i
the pool is the best and the gym. also the bathroom. is ideal for kids, they enjoy it so much!!
too fancy. hard to figure out restaurant options with kids and pricing.
there was no food for us and then had to wait another hour for a 25 dollar chicken tender for kids from the
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
also we were having some challenges with our foster kids & the security & manager were super understanding &
pool area was a hit with the kids
and 2 queen beds that weren t stuck to the walls so we could push them together for our kids
no coffee shop or bar in the hotel
superb room service
Booking Options
Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
and modern, spacious with separate kitchen and living room
gym is locked unable to access
rooms are run down and old. needs urgent refurnishing. the gym is tiny tiny.
the pentry in the room was lacking kitchen appliances, not even a spoon for the coffee
the king size bed, the balcony, and the small kitchen.
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
also there was no breakfast included in the price
breakfast was fine
nicely designed room, decent 24hour gym, pleasant ambience
the gym is very small
breakfast is also good, but depending on the time the room was packed
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
loved the pool and gym
the breakfast buffet was delicious, super clean and amazing service.
everything the staff was great and the pool was good
i traveled with my daughter and she enjoyed the pool and breakfast
staff was so friendly and helpful, housekeeping did a wonderful job, breakfast was really good.
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
paid for a triple room and entered the ages of all our kids on booking
the restaurants, shops and facilities in the area, the comfortable bed, clean room, reliable free wifi, good
breakfast was delicious and plenty food
my room was in the ground floor next to a small patio/working area that was set as kitchen/dinning area since
+ comfy beds, comfy pillows + good service in english + good wifi
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
free parking
the wifi was always fast, and the solved the booking issue i had.
good working and fast wifi
well located, good parking and comfortable beds
great complimentary breakfast, nice staff, free parking next door.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
hotel staff in the restaurant turned my 5 year old daughter away during breakfast because kids were not included
people can afford in the country is simply sad, compared to the poor villagers and beggars or kids working on
location staff at the lobby breakfast and dinning room staff
breakfast should be included.
negatives, great staff, ac which was important, bar and restaurant on site, close to great
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Indoor Play Area, Kiddie Pool, On-Site Childcare, Avaialable Crib
for kids - there is a pool, swing set, and laundry available
secure and comfortable my room was very near to the pool and some costumers very noisy with their kids also the
wifi did not work sometimes
very clean. loved it had a full kitchen. couldnt enjoy it due to short stay.
it's great for group travel with a full kitchen, living space and dining area
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
tropical gardens, kids loved the turtles
smelled strongly of bug spray which my kids hated
lunch at the rooftop bar was good, although wine by the glass had limited options
location, easy parking, small but nice courtyard, free breakfast, friendly staff, yummy room service
restaurant upstairs, the breakfast, portion size, staff always gave in incorrect or incomplete order, but expected
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
also has a sizeable complimentary swimming pool off of the restaurant, hair dressers and some spa type treatments
i found out that they have a spa in the 2nd floor because i walked by but the room doesn't have information on
but apart from that it has a nice pool and it s not expensive to stay there
the wifi in the room was not working, even after i talked with the reception and asked kindly to fix it
friendly, helpful staff - went the extra mile for us - excellent breakfast buffet
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
the absolute best room design i've ever stayed in. i love the mission to help kids!!
the room decor and kids
place with a wonderful mission to help guatemalan kids in need
wifi was also very good compared to other hotels i stayed at in guatemala
free parking in a secure underground carpark
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
shower not down and up problem when have kids to take shower nothing on bottom need improved that soon please
staff, extra beds for kids (our room had four beds), fabulous pool, reliable airport shuttle
transportation - we requested a hotel shuttle that took us to the airport - me, my wife, and two kids
big and comfortable bed. there are gym and swimming pool
wifi worked well, staff very efficient
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
both rooms we had children, on the first night, a staff member came to my door and asked for my kids to stop
we were travelling with 3 kids (2 toddlers) and our room took over an hour to be ready
the kids ordered waffles and cleaned their plates
our room had everything; a cozy bed, pristine bathroom, solid wifi, and diverse tv options
no restaurant, but they will prepare a small meal from a limited menu with room service
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
great place for kids to run and play
please provide coffee and tea facilities outside of the breakfast time.
wifi is only working perfect in the lobby or the breakfast area
is 500 meters away breakfast is awesome staff are super helpful and kind
beautiful property. extremely close to the airport. pet friendly with a nice green garden.
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
there were kids being loud in the living room (also their lobby area) throughout the afternoon and evening
the owner is an ex-pilot and his kids are living around the globe
to the airport with shuttle service
wifi is available throughout the property
reliable shuttle from airport
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
needed a place near the airport just to help the kids catch a few hours of sleep and be able to swim
bathroom door lock was not working, i was trapped in the bathroom for 25 minutes until one of my kids woke up
is only for adults (for kids you'll need additionally to pay for this), while it is said literally everywhere
not only did i enjoy it, but so did my kids
swimming pool and jacuzzi was great and our kids enjoyed it
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
hard to sleep at night with windows open with lots of outside street noise and there is a kids school that
great breakfast!
time, knowing clean comfortable beds, good showers and reliable wifi, friendly staff and a great breakfast
the breakfast was lovely - we would recommend getting the hot option
breakfast, very comfortable bed
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
our kids enjoyed the revolving restaurant:)
there was a denny's next door which made a good breakfast stop for us before we went to the airport
there is literally nothing on the building, only a tiny pool without bar o staff
no breakfast service before 7:00 am
from the revolving restaurant to the amazing rooms and very comfortable beds, to the delicious breakfast and
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
personal, the restaurant hostess had a really bad attitude plus she looked at my kids from head to toe and asked
i got to the hotel they ask for my wife and childs ids and we didn't had 1 for my kids so i had to wrote a letter
beautiful hotel! so many nice features. the pool/spa is amazing
the parking was a little tricky
buffet breakfast was always delicious with great choices, the access to their spa and swimming pool, their steam
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
blinds didn t close very good so we got light from outside; parking was so confusing since it s such a big
parking was somewhat confusing on entering and exiting, but staff was helpful
only the bar restaurant area was good
breakfast - i was not able to take advantage of the buffet, just too much food for one person
good location inside cayala city shopping area, clean rooms and nice breakfast
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
the room was very clean and everything worked, great shower, good tv and most importantly the wifi was terrific
room was clean & fast wifi
friendly, helpful staff wifi price cleanliness hot water updated fixtures
Booking Options
Swimming Pool, Complimentary Parking, Kid Friendly, Avaialable Crib
the gardens, gym, pool and restaurants
around 2am noises were too loud since room was too close to laundry room
the gym is wonderful. architecture is stunning.
s a bit far from the city, the swimming pool is next to the highway so you can hear the noice
the food at least for breakfast was good, lunch and dinner was another story, also the bar was about of mixers
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Indoor Play Area, On-Site Childcare, Avaialable Crib
the stay the breakfast and the place very nice all excellent
very secure property with parking and lots of guards
understand that the pool was solar heated
gardens with small pool
wifi is really bad and does not work the whole time - the toilet flush in our room did not work
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
clean, with a great kitchen, bathroom and super friendly staff