Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
pool and location
loved the view from my room and that there was roof top over pool
pool was cold, we had to stay at the jacuzzi all the time
Booking Options
Swimming Pool, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
i prefer the bar soap at the bathroom instead of the liquid one you use for the shower
could do with a bigger breakfast area.
very great hotel, with pool and gym
breakfast, and omg the pillows are amazing
the buffer breakfast was very good
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
was great, the rooms are spacious and well equipped, perfect for longer stays with kids, good breakfast included
room, attention and breakfast
the pool was beautiful
great amenities in our room, like a sofa coach, a kitchen
stayed the room with kitchen
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
portion of breakfast too small.
love the location, everything walk distance and omg the breakfast was amazing
breakfast is good with omelettes that you can order, chilaquiles etc
breakfast was included but very average
the place has a nice rooftop and a pretty decent gym
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Indoor Play Area, On-Site Childcare, Avaialable Crib
there was a nice, warm friendly vibe kind of hipster, with young families and kids in the lobby area plus a
location and free breakfast for the kids
bar and restaurant are newly refurbished
room service was ok once they found someone who could speak english, but again limited choice
breakfast is amazing, you have lots of options and the service is amazing
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
access and location, the breakfast is excellent and the associates there
were not clear about them accepting pets, they charged us extra for our pet while they did not explained on
below average but “cheap for the area” they gave me a quick and early check in
early check in accepted
the breakfast option is really good. i highly recommend it.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
it is an indoor swimming pool and we were woken up by the kids that started swimming and having fun while being
extremely nervous to go to monterrey (i ve never been before) but now i want to go back with my kids
the bar was closed on nye afternoon/evening
mentioned above there seemed to be a major problem with towels on arrival - possibly their laundry service had
the room setting,, the swimming pool and the space.
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
access trough the door and ladders from hotel to mall is not very ergonomic and safe, people and kids can slip
we didn't try the breakfast.
swimming pool
the wifi is terrible!!!
the room service and kitchen have great dishes, and the staff is always very attentive
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
great location, awesome price, very nice rooms and the kids loved the pool.
room service was fast and friendly, i needed an extra towel and i requested one, and received it
swimming pool too small, not enough parking lot
think the gym could be in better conditions the yoga balls were deflated and i expected to have free
the buffet breakfast was very good
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
need a pool for the kids! monterrey is so hot
add a pool
need a pool for the kids! monterrey is so hot
not a lot of food options for room service
the room service food portion sizes.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
spa dosent be for the residents it s open to every one and dosent have space and dosent have pool
spa was not working
parking lot
that was no pool but everything else made up for it. no need for it.
rooms are very nice. staff very helpful. spa was excellent.
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
have fun, however noise was so loud across hallways and within the hotel rooms at 3am that our kids had a hard
) and room service process is rather 1 star than 5 stars (what you pay for )
uneven : towel service, no robes, room service was on time but not always what we ordered.
mini bar (completely empty
dirty pool, no pool side service.
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
included breakfast is a bit limited, different to what you can find in other continental breakfast in other
the free breakfast hours were a little too short.
working on the night of july 4th, was competent enough to resolve the problem that i had with the parking card
really like my stay here, the location is great and the facilities are really modern, wifi is good and you can
the breakfast is delicious
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
traveling with my kids i felt like we had no privacy
the bed was a kind of excessive soft, but my kids love it...
and couples who just want a more low key serious experience also good for families with raucous kids
access by car is easy, the free parking offered by the hotel is efficient and convenient, and the valet parking
the bed was a kind of excessive soft, but my kids love it...
Booking Options
Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
the mini bar was empty, we must have called three times to get it refilled, which never happened
i called room service 3 times to attempt to get a wash cloth
we got room service and had a great night's
wish there was a pool and they charge for room service every time.
the staff didn't clean or stock up the mini bar or the water
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
awesome - especially on our last day, the kitchen opened 15 minutes early so that we could have breakfast before
unico que no me gusto fue que pedimos una tarde room service una sopa de jitomate que estaba extremadamente
the breakfast could be better
the service was awesome - especially on our last day, the kitchen opened 15 minutes early so that we could have
todo en nuestra estancia estuvo perfecto, la ubicacion, el servicio, el hotel, el gym del hotel!
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the breakfast is ok i say they re missing the pancakes and or waffles for the kids
staff, facilities, location, and complementary breakfast were all fantastic
the wifi was fixed, but you can avoid all the hassle from the start.
the gym was small but had everything necessary
fantastic, safe location, great breakfast, staff and happy hour
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
room service and kitchen served us a nice meal
if i had to mention an issue, it's the wifi and the low 720 mp transmission of the television in the jr
room service
views of the mountains around from the pool is dope too
the gym was also great
Booking Options
Swimming Pool, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, Avaialable Crib
the speed of the elevator very fast but funny for my kids
piano bar area was closed, not even allowed to walk in and sit, not to drink just to hang for a while
they have a buffett breakfast everyday with authentic mexican food
the bar could be bigger though
turned on cold just a bit if to much it would become freezing, sink clogged, temperature in the pool area needs
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
great location, very helpful reception staff, spacious room, good gym
the treadmill machine was in good working order, and no one was using the gym, so it was pretty quiet
nice little gym
wifi was a bit slow, text and email communication was in spanish only.
being pet friendly is a big
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
gym equipment a bit old
the breakfast buffet had a different prices without prior notice.
instance in our room the lever on the toilet was flimsy and the lever actuation was not the best, room service
breakfast (few options, low quality), gym has a good size and several equipment but equipment is worn
the hotel has also a reasonably equipped gym
Booking Options
Free Breakfast Buffet, Kid Friendly, Avaialable Crib
food , not very helpful girl at breakfast .
the breakfast is not good, and the area wasn t clean
the breakfast
shocking breakfast , no tea , orange juice dispenser not working
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
both our mattresses had large patches of stains presumably from kids wetting the bed
the macroplaza is very big with lots to do for the kids
saw roaches in our room, you could hear all the noises from the people in the next room (they had kids so it
saw roaches in our room, you could hear all the noises from the people in the next room (they had kids so it
the pool is inside and small, we didn't go
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
location is not good,very little parking,breakfast was little to nothing they never refill the juice or fruit
we could cool down in the swimmingpool, play ping pong during the evning and enjoy a nice breakfast in the
breakfast was ok, although the breakfast area is rather sober and crammed
wifi and tv service
said that there was a gym, that is actually why we choose the hotel, however, the gym is closed and full of old
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
group of kids were making a lot of noise across my room, so i decided to ask to be change to another room
ac kake a lot noise i needed turn off ,som people and kids make a lot noise they talk a lot and the kids running
was little noisy ,kids running in the hall ,even adults making noise they tought they own the hotel ,playing
they allowed me to check in at 12 pm which was great for my kids
i still waiting for the extra towels for my kids
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
room too cold for me. no way to control temperature. wifi very poor.
wifi wasn't working this day, and the cleaning woman didn't know anything about the internet, so i
the wifi was very good when working (90% of my time there in 3
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the restaurant is great and the bar tender (cristhian) is a true mixologist and made fantastic drinks for us
breakfast and views
we had to ask for dryer in the room, laundry coins sold, but had no soap
seconds to select your floor dirty windows on the outside, so the views are ruined service during breakfast a
the breakfast option was excellent
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
wifi could have been better
traffic noise whereas the backside is more quiet with a view and very close to a multiple floor parking lot
also, they were building the new parking lot all night outside our window, we didn't manage to get any
parking lot is sufficient
hotel felt worn my room had view to a multiple level parking lot it was noisy (restaurat extractors) the stars
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
parking
hospitality and the room very cousy , the pillows are amazing and the bed super clean sheets, the breakfast
the service and location breakfast was great and the view was awesome i always stay in holiday inn
maybe they kept them open due to covid concerns but everything else in the breakfast area, many people touched
really enjoyed the breakfast, the full room and of course the cleaning stuff was incredible
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
i travel with my kids and i felt safe and secure
pool was closed..!!! tv was not working..!!
the stay includes access to the pool and use of gym
love the pool and the gym, is a very good place and have a good rooms, we love everything
had a nice looking gym as well
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
parking, cleaning service, location is amazing
great business center. delicious breakfast.
parking was easy
good location, great breakfast.
breakfast was good
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
bed, love the body-length mirror on the bathroom door, breakfast and service is great; and kids enjoyed the pool
breakfast food and service was also good
i love the fact that there's free parking and its underground with an elevator
breakfast is awesome
only recommendation, not complaint would it be to match breakfast menu to other holiday inn express hotels, my
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
parking too far from the entrance
didn't have any breakfast.
wonderful facility and great staff. exceptional breakfast/
breakfast options very good.
expensive and no free breakfast like other hotels ive stayed and they even have buffet would not stay there
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
too many people in the pool
free parking free breakfast
breakfast was the best free breakfast i have had at a hotel
breakfast selection was very limited
friendly staff, price, nice swimming pool, hotel very clean, nice breakfast, location
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
was receiving several phone calls in my room from kids making jokes the cleaning ladies were making a lot of
the room has a lot of connections for electrical devices and the wifi has pretty good
had no breakfast
a little bit on noise could be heard and parking lot too small.
the most glamorous place to stay - i had a view of the parking lot from my room, and the hotel itself is along
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Indoor Play Area, Avaialable Crib
and they have so many amenities for kids to play and be busy
clean, easy parking, near metro, nice pool area.
jacuzzi and swimming pool had warm water
breakfast, location, incredible stuff, cleanliness
the breakfast and 24-hour complimentary coffee and tea was super convenient