very friendly staff, great pool area for the kids, cool playground, great town.

could hear kids running in halls above us

were little kids on floor that were not surpervidwd by parents and so loud

everything, my kids wanted to stay longer!

there were a couple of kids yelling from the pool around 9pm on a 54 january night

after serving my kids went down to serve myself, food was not restocked

with 4 kids

e brought most of our things) breakfast was great plenty of options to choose from and my kids loved that

very friendly and helpful staff. great breakfast.

the staff were great, the room was really clean and nice. i liked the complimentary laundry!

room had kids and couldn t control them and they ran and jumped on my ceiling all night very uncomfortable

we request 2 rooms together (family w/ kids)he gave us 1st floor and 3rd, and he said that s all we have u

early and it's just not convenient and it's just not done in a timely manner considering you have kids it doesn

also, there kids above me who bounced and danced and made noise all night

breakfast late

convince for me to go to work see my grand kids my parents shopping

there were people yelling and kids running and screaming in the hallway until 1:30 am

sheets were stained and the room was dirty it smells like cigarettes and weed everywhere and my kids got a rash

my wife and kids were terrified

the rest of them didn t work there was kids running up and down the hallways till 11 o clock at night

the pool had dirt and leaves on the bottom and it was not heated the kids could not swim

the sweet woman working at the breakfast area even gave our kids a gooey chocolate chip cookie (after asking

dog until i got my bill, think that's to much, would have been cheaper to bring my grand kids other than that

there is not much to do with small kids: area is not really walkable

i was afraid the kids would get welts but they

my kids loved the indoor heated pool and basketball ball court

also bj's across the street gave me a discount on me and my kids meals because i was a hotel guess

my kids love it

i couldn't go back down and take a minute to relax away from my kids for a swim

didn't mikenthat the pet cleanung fee was so high and nonrefundable

indoor pool was not heated and it was 105 degrees outside. kids were very disappointed.

air didn't work, breakfast was not hot, pool was not clean.

for some reason breakfast was poor this time room was clean

the breakfast had a variety of options. the lady working in the kitchen is super sweet.

breakfast

some kids unattended by parents were in the gym when i went to see it.

property was clean and peaceful, my kids enjoyed the jacuzzi and the chocolate milk for breakfast

we also had our 3 kiddos so i'm sure they know the struggle traveling with kids

when kids are yelling in the hallways at 11pm your staff who is 20ft away should say

kids and i go here even though we live close by just because the beds are very comfortable the

it was a fun place for the kids.

i loved that there was a big grassy area for the kids to run and play

it s different was exciting for the kids

teepee were adorable. kids definitely loved it. very friendly staff

my kids loved it while we were visiting

the breakfast was not very good either

the complimentary breakfast was delectable.

appreciated that the hotel was very clean and pet friendly

room, comfortable beds, sparkling pool and hot tub

breakfast ends

was having a bad day and i pay for it, i had to stay on other hotel in a cheaper room with my 2 kids and wife

was having a bad day and i pay for it, i had to stay on other hotel in a cheaper room with my 2 kids and wife

also moved our room to the lower level to make it easier for me with my kids

the parking

great location, safe area, lots of food places nearby and large open parking

the pool was disgusting

size and location of the pool

parking was a little tight. pool was sad.

the pool location is a little weird, its in between the parking spots and the small little mall across

the pool location is a little weird, its in between the parking spots and the small little mall across

that my kids enjoyed the swimming pool

a very quiet location and so much parking space available

spacious and free parking. nice view of mountains.

comes with breakfast. i liked the walk-in closet. having the ev charger was a bonus.

small pool

my kids loved staying will totally come back

nice breakfast and lovely bedding and

breakfast , shower, laundry

i loved the cleanliness and the kitchen. very spacious.

all good beside breakfast time ends at 9 am

dont know if they have a pool or jacuzzi or steam room....that would be amazing

room service was awesome and fair price but selections were few but rate the food as awesome

bar closed to early,but room service was great and better than hotels in vegas!

for late check out and confirmed it was excepted the i accidentally took it off after talking to room service

parking. sap covered our car.

was great and had a good variety that satisfied our entire family happy (6, 8, 11, and 17year old kids)

we had 7 guests-they knew this but refused to give us enough breakfast for all of us-we had 5 kids and 2 adults

also, my kids liked the pool

the pool was fun for the kids

need a foot stool in bathroom for kids to reach sink and wash hands

our room overlooked the pool and although there were people and kids in the pool, we didn't hear a thing

d have to say my only complaint is the long walk to my upstairs room only because of baggage and kids

when kids were smoking pot outside the lobby and again in the common area outside my room, the staff

the kids loved the pool and it was close to everything

especially when you have a handicapped person and a lot of little kids with lots of luggage to carry

found the bed to be not very comfortable, with little edge support, but my husband and kids did not have any

great place to stay, kids loved it

clean, good breakfast (kids liked it compared to other hotels)

the pool is amazing my kids love it

the pool was not open, but it did not state this on the website, and the kids were looking forward to swimming

we had our kids luckily it wasn t to one of them he talked to in that way

loved the room, location. free parking breakfast walk to restaurants, stores, movies

the rooms the the bar then the amazing breakfast

loved the breakfast in the morning with all the trimming

clean and easy parking

and my kids enjoyed the room we stayed in

the neighbors were loud.their kids were knocking on my door at all hours and running away.

the wifi didn't

wifi didn t reach the guest rooms

the pool is pristine

did resolve noise problem from young college kids celebrating pre new year's eve

not good if you have kids

to limit crowds in the pool and fitness areas, we signed up for blocks of time for each and we re able to

the pool was fun and the outdoor bar and food was delicious

great staff! close to the ucr campus. plenty of parking

as if i didn t have kids i was trying to get into bed after a long day who were unable to shower on the

there was a dance competition going on and there was noisy kids everywhere.

the pool was soooo cold that even my kids (who swim in the ocean when it s cold) wouldn t go in

kids out passed 11:00 pm at the pool and hot tub

kids did not want to swim in it

we pulled the sofa bed out for the kids and a french fry fell out and the sheets weren t changed

like was in the night when ppl look like there were up to no good because i was with my wife nd kids so they

comfy, the breakfast was my favorite, and they had a christmas tree, and a station were little kids can do

very easy to find, parking was close and my kids enjoyed the pool

stayed for a tournament pool was not working so kids could r get a good cool down for muscle recovery

college kids and others talking loudly and yelling at times

the kids love the large pool specially because most of the pool is 3 1/2' deep

we listened to kids running back and forth playing and carrying on for a while

the kids will love it

kids had fun exploring it was a great family experience

suite was spacious, comfortable, quiet, and convienent for our family - a couple with 2 young kids

suite was spacious, comfortable, quiet, and convienent for our family - a couple with 2 young kids

the property is newly renovated, has ac, has parking, and is close to lake arrowhead village.

maybe to change the outdated worn out curtains =) aside from that, perfect place to stay with kids & pets

many activities targeted for young children, not as much for older kids

we had a family with kids on the 3rd floor that woke up at 7am and were running non stop all morning

lots of kids running and screaming down the halls starting at 630am

room was near lobby and was able to hear screaming kids frequently

there were people blasting music in the parking lot and kids running up and down the stairs and in the hallways

we were unlucky enough to have a room next to 2 small kids that like to be loud

were kids running up and down the hallways late night/ early morning

before my kids saw it, i got rid of it

in the room next to us were up all night banging and making noise i had my kids with me and they were frightened

pool was perfect for the kids.

tv channels were not avaible, even after calling front desk. kids could not watch free channels.

pool needed some attention, it was dirty and probably needed a treatment but the next day i did

plus they are pet friendly

1am, 2am, and 3am-3:30am there were very loud, rowdy guests near the pool:parking lot

i traveled with kids and found it very comfortable

i love their breakfast, especially hot omelet, also you can make waffle by your self, kids love it

my kids even complained about their face and eyes burning

my kids really enjoyed it

we needed a date night and the hotel was perfect just to relax without the kids and enjoy each other