weed on the balcony the room air conditioner smelled from the smoke inside i was with two kids i had to turn

i had 2 kids and it was a nightmare

avoid and not suitable for families with kids

rooms are big and i felt comfortable there, good beds and wifi

i understand the way of the breakfast was served, room service...

great to be able to book a twin room for our teenage kids, seemed really hard to find in new york

it s perfect for you and a partner or you and two kids

this is new york ( our double room had an amazing view and was quite a bit bigger which the kids were jealous

guests with uncontrollable kids, the staff who slam doors and talk loud in the hallway while changing to clean

there was no wifi, or coffee in the room.

i still can't believe your breakfast we will be back very soon and thank you for the cleanliness of absolutely

i liked the location, the cleanliness, the staff and the breakfast

clean an had all the toys-gym breakfast parking

the use of laundry was also a must since it solved a lot for us since there was no laundry extremely close

no safety boxes, and sunglasses were lost! kitchenette, but no place to eat not very clean

rooms were do noisy people p[laying music at 3am, kids running up and down the hallways i could not sleep

i wanted to ask them to call these rooms to ask that the tv volume be lowered and the family with kids talking

not much options kids didn t like it .

kids screaming in hallways

booked a room for two adults and two kids, but we got a room with only one bed

we barely kept in touch with our kids and family

gym was nicely equipped, we loved the art work and murals in the lobby and common areas

friendly staff; great roof top place to relax; comfortable rooms; very clean; very good breakfast

free wifi was accessible in our room

comfortable clean beds, gym facilities and nice rooftop terrace.

very poor wifi connection in rooms

bad wifi, poor room layout.

good service comfortable rooms great breakfast

breakfast

i have no complaints breakfast was good the service was pleasant and i felt safe

the room with two big beds, comfortable for a short stay even with two kids/18,14

kids running and screaming in hall at 6 am desk wanted $$ to hold bags for an hour bad shampoo and

needed a clean place close to kids who live in brooklyn

the kids loved that the t

s was very clean and the staff was very helpful to me and my kids love the place i will be booking

we re giving kids classes

heated pool with lifeguard that the kids enjoyed

i could clearly hear fellow guests kids running and playing in a room adjacent to ours

i brought my daughter, her partner and their kids

smelled really pungent with weed on the whole first floor. i had young kids with me

breakfast was in my trip and it was the worst horrible breakfast i had to feed to my kids

not good for family with kids

room too small we were four 2 kids 2 adults.

the kids had a blast

i didn't feel safe walking my kids around at night

tiny, so we splurged and got the bunk bed suite, which had enough room for myself and my three kids to hang out

bunk beds in room for kids

the main subway jay street that connects to all destination is very very lively my kids were on edge

doesn t say anywhere it s opposite the brooklyn jail - my kids were scared!!!!

even the kids sitting in the hallway doing god knows what were super friendly

we needed a glass of milk for the kids and they charged us 6 usd for it, i thought it was a bit cheap and

although they don't have kids menu, they offered to make some pasta with tomato sauce for my son, which was

to part of the breakfast to be able to request for more hot beverage like cappuccino or milk for kids

the wifi didn t work well

it was a big hassle to get connected to the wifi in the room

they told me the pool was huge when i went there, it was literally a kids pool so went to the gym - quite

verything was wonderful, my kids & partner enjoyed it.

restaurant roof top not for kids,

e: fridge, microwave etc these are very necessary when traveling with kids

the corner and i had to lug all of our luggage which sucked because i was traveling with my kids

kids enjoyed the pool

i had a few kids with me n everyone couldn't swim would be charged additional $25

kids loved it

great pet policy. cool vibe for the kids. very fair pricing for the area.

great gym facility and perfect location for the lounge and pool table area

breakfast is served between 730 and 10 in the lower lobby

clean, nicely decorated, comfy rooms and beds, and a nice breakfast

friendly team, clean and smelled nice, good breakfast and very nice room

breakfast is good

everyone was very nice and breakfast was great.

s an old building and despite the carpeting to prevent noise heard from ceiling like little kids tuning or

. safe location,good breakfast.

breakfast was amazing, and literally like a lovely meal with family

the breakfast outstanding

exceptional room with sitting room and kitchen

me and my kids kept saying every time we walked in elevator or around just to explore we couldn t get over

was all ways clean the staff them is very friendly and helpful to myself and kids this is my second time here

pool rules were odd, shut sometimes, kids not allowed in the hot tub was a strange rule, room a little too small

have not enough closet space for someone traveling with kids and on vacations also the pool it s not open and

lots of noise from the hall - there was a rowdy group with noisy kids up late

you ll be okay - the bathroom towels are super small and only for very (very) slim bodies or kids - low quality

my last day was a waste; i couldn t get my kids to the events we had scheduled

we had two rooms and no accommodations for adjacent rooms kids room was too far for comfort

one annoying pet left home alone and cried whole night. but that is pet's owner behave issue.

loved the bar area upstairs

spattered with broken bottles and piles of bagged garbage but safe enough for hordes of school kids - we never

trash everywhere in the streets, while walking my kids and i seen two dead rodents

too loud in the hallways with kids playing

imagine you are giving an old rusty pan in the kitchen to cook for your kids

around 1:30, while check-in is at 3pm), which was great since we were traveling with small kids

for the price the breakfast is not enuff..should have different variety

only one thing the breakfast was not good

staff is chill and breakfast is good because i like waffles and making it myself

goodud83dudc4d10 out 10 room clean, location is good, checking fast the staffs are nice breakfast was excellent

breakfast is great but good be better

it was a great night away from the kids for me and my husband

wifi was not working towards the end of my stay, which was a bit of an inconvenience, but this was

free continental breakfast times and wifi password printed on the key

free continental breakfast times and wifi password printed on the key

the continental breakfast offered juice, but no water

i went there with three young kids and they were starving

me and my kids loved it! it was great

choice of the drinks at the bar was poor, the breakfast was very disappointing, no hot items available and also

breakfast basket were good

like a spa experience

options, but no tea, which was a bit disappointing for those of us who don't drink coffee, kids included

at nighttime during weekends so maybe more suitable for couples rather than families with young kids but overall

t fit our stroller through the door easily, there was no table to put things down on or feed the kids, had to

with the average age being young adult in the location and the general decor i think familys with kids might

being told kids were allowed on rooftop bar we were told they could not come

is exceptional -- most especially if the weather is nice and you can enjoy the outdoor terrace / bar area on

the prices in the spa were exaggerated so we ended up not using it

apparently other than guests, members can also use it and the gym and it actually feels like an outside gym

the other hand, when i dined at a small table by the bar at the other end, one evening, the service was risible

the spa was terrible

i wouldn't put my kids in that, the second the fixtures were falling off

i had a great stay with my kids

also, the price should be less for kids

there was also a large bar area with comfortable seats

the wifi doeasnt work allthe way

friendly staff, breakfast was good, but will love to have at a variety on the eggs since my kids like hard boiled

they are can t be contacted , very frustrating especially as i bought some toys for my kids and left them at

enjoyed the extra space afforded in the family suite for our kids, and the kitchen

extremely spacious. the room service was also impeccable.

they allowed us early check in at no charge because the room was available

also as a family we had two double beds and our kids had to sleep together which for a boy and girl age 16 and

hotel not designed for families with kids, but hey we spent all of the day outside

throughout our 4-5 days there, was superbly accommodating, and was absolutely a gem with our kids

were put in a room close to kids that were making noise all night long

it was really unpleasant to hear your neighbours speaking to their kids at 5 am

perfect for two single travellers or if you had a family of 4 with small kids

bed could have been a bit bigger (if you travel with kids and would like to book a single room), and you could

was not at par, only a few items , repeat everyday , kids meal is not included in room price room maintenance-

service, housekeeping were really helpful and friendly, and great with kids staying in a larger than average

our snacks and soda was not replenish for our entire stay,important for kids on vacation

really charming staff, complimentary cocktail upon arrival plus non alcoholic ones for kids

the chef was so special to bring out a wonderful snack for the kids while we were just hanging out in the lobby

not for kids

really charming staff, complimentary cocktail upon arrival plus non alcoholic ones for kids

breakfast served in room with covid protocols in place

we needed to order pizza for the kids and had challenges using our phone and the receptionist offered to do it

the room is very nice and have enough space for our family ( two adults and two kids)

edie on the entrance was so friendly and made the impression of the hotel even better, our kids so loved him

edie on the entrance was so friendly and made the impression of the hotel even better, our kids so loved him

rooms are well decorated, spacious and with a mini bar ud83cudf78 full of drinks and little sacks not too price

i have with two of my kids and wife

the couch not big enough for two kids, luckily we had one

kids loved breakfast chocolatte muffins and bagels

when asked, tv didn't work entire stay(not that you need this on holiday but when you have little kids, no

wasn t really fond of the location, we wanted to do touristy kids stuff and had to either walk pretty far or

my kids slept on a different floor

very small room for 1 adult and 3 kids

that staff were so friendly, the services at breakfast was also amazing.

wifi wasn't the greatest - i also couldn't use bluetooth functions from my phone to tv

breakfast was very good but the air was freezing cold

we took our kids with us this time and they said it felt like they were in a fairy tale

parks for kids walking distance

the staff were really nice and kept offering peppermint candy to my kids

the room arrangement is comfortable for parents with 2 kids

they said the room os good for 2 adult and 2 kids there were un necessary furniture in the room it would be

so we had to spend the day and night in a dirty room with dirty beds with my kids

it is very hard to find a nice restaurant with kids within walking distance

the same time with the kids and in this price one can expect at least a sized room

close to the water and battery park which has a playground for kids

location, easy to book, price not bad for the room we got, liked that there was a laundry room and gym, view

we travelled as 2 and 3 kids the room was great

queen bed was not comfortable, kids loved their bed

all options were sugary kids cereal

not for a family (although i brought my kids) but if your going somewhere local it s worth it

the kids loved making their own waffles and my wife loved the bagels with cream cheese

points: the hotel staff, the free breakfast, the kitchenette in the room, the room service, they keep your bags

fast wifi should be free

the balcony area, the gym

breakfast was a little sparse

comfortable bed, nice to be able to open the window, good kitchen facilities, friendly staff, good breakfast

if you had kids or luggage, you will find a difficult time in the elevators as they tend to take a lot of time

was put in a room next too a bunch of women and kids that were up playing all night past 2 a

on top he was rude and disrespectful infront of my kids

the free cookies for the kids . the fact that they hold your bags so you can go site seeing

king size means kids size

would be more satisfied if there was a small fridge in the room since i was with family and kids and stayed for

very friendly staff and great if you have kids

the kids liked the big tv... beds were comfy... staff were helpful

the money break fast is expected to be buffet, interestingly it has only two choices on menu and kids can not

the only problem was the clean we always found rest of stuff that our kids left

it s no room for kids to be outside at all

lots of constructions around, not kids friendly. small rooms, we got bit by bed bugs

and after 1pm kids can't swim

way they treat kids policy in the pool area

pool accessibile for kids onlg until 1pm, no late check outs after 1pm

the rooms a little too small but as a couple with no kids, it worked out good!

location, cleanliness, staff were more than lovely, space to work, next time i m bringing my kids - it s

nice green space, easy walk to the metro, bar/restaurant on site with games for kids

we had traveled from utah with a car full of stuff for our kids and it was parked in a safe underground parking

the room was ready for early check in and the door man, pablo, was always there welcoming you in or bidding

room service was fast

friendly and welcoming staff, prosecco on arrival, room quiet and comfortable, bar and restaurant

extremely pet friendly! very pleasant 1st experience staying in a hotel with our dog.

the resort fee includes a glass of prosecco at check-in and wifi, however no coffee and bottled water in the

however mainly because of the hotel has no gym that deserves the name gym

we (with two kids) went early but two from four times we had to eat standing in the small canteen with our

area is not attractive, we were a bit affraid walking around the buildings after 5pm with kids, couldn't find

stores were more like food markets and there weren t really any close restaurants that my kids wanted to try

was available only at the first day, can seem silly but with kids have it always would be a must

breakfast in manhattan is hard to find and a great savings if you have kids

the wifi also logged out quite often and the upstairs restaurant is only open for breakfast on the

suite which is like a small apartment full of trendy / hipster decorations: it has a full big kitchen (but no

the wifi is terrible.

are still under construction so the lobby is a bit tight and they don t have a bar or food options right now

they charged my service dog as a pet because he didn't have a registration car or vest and that's against the

bar was a bit pricey for dinner and not as delicious as some of the other restaurants in the group

as an apology, the staff offered me complimentary room service with anything on the menu

on check-in there was a large queue of people so the staff from the bar came round to offer complimentary drinks

croissants and madeleines are amazing - and probably the best spaghetti pomodoro one can get for room service

amazing service, amazing bar and restaurant, rooms were awesome!

sometimes the wifi didn't work

the wifi was reliable for when we had to do work

close to subway, perfect laundry service.

they forgot to informed that for room service you need to put label on the door

wifi works great

was no breakfast - although website claims kids eat free then follows with advertising that can order from

stay wasn t comfortable as 2 adults and 2 kids had to go on one king bed

the breakfast was small but i did enjoy it. coffee was good too.

skip the breakfast from the hotel and have a ny bagel and cream cheese from right around the corner

dirty room. bad remodel. door hit toilet. bed dirty. no room service.

split our 4 kids up into two separate king rooms

i get to the hotel at midnight with 2 kids and lots of bags after a very long trip

location, specious rooms, amazing lobby to spend the evening playing games with kids, friendly

that s is wasn t no room service

great place for the price. location is easy for transportation and the gym is a nice treat.

i was travelling with my wife and kids and for them it was their first time in ny

we had was a little small for us as we had 2 teenage kids with us but was very clean and well serviced

stayed in one room with my husband and two teenage kids and we all slept for nearly 11 hours out first might

room service was fast and delicious

and quiet room, a bed you could easily move into, spot-on cleanliness (sadly not a given), a gym, easy subway

woman at the check-in desk was fantastic when i rolled up with our two kids after midnight (thanks to a number

my kids hated the thin old pillows, but the beds were comfortable

the whole hotel was evacuated, some kids were crying and clearly under distress

would have liked a bit more choice for breakfast like pancakes or waffles and nutella for the kids

my family (including my kids) had to stay in 3 separate rooms that werent