slept good, problem was i kept calling front desk 3x first night ,and 2nd night, same loud kids upstairs we

every time they went in and out of the room, up and down the hallway, or just conversating with kids or one

you need pancakes on menu for the kids.

pool size

the only thing was the breakfast was not included.

the kids loved the pool and breakfast was a good selection.

closest to the air unit, i feel the beds should be closer instead of the sofa bed being that my kids on the sofa

were kids running up and down the hall

no kids running up and down the hallway late at night or early morning

pool was nice for the kids

it was more for kids

kids were looking forward to waffles but since covid19 there was breakfast in a bag

we really enjoyed the clean pool & hot tub; the kids especially

one little problem with kids playing at our door and prank calling the phone but the staff handled that quickly

the sofa bed need to be upgraded. prongs were poking my kids

the only thing i didn t like was the little kids running up and down the hall on my 2nd night.

location, parking, service, breakfast all great

pool needs some tlc and people smoke outside the hotel on the pool side and that was not pleasant

they did not serve breakfast

parking was very convenient

i did get a muffin and a glass of juice the last day for myself but the kids and hubby missed

if you're looking for a fancy hotel this is not it but for the price you can't beat it plus the kids liked it

to answer our questions about the city and made recommendations for places we could visit with kids

to have new decor, refrigerator had a freezer and it was in working order, bed was comfortable, kids loved the

was dirty don't like my kids swimming in balls of hair and cigarette butts and popsicle plastic so my wife played

glad we had 2 tv's since we have 2 kids

also, there were noisy kids next door

the open glass elevator to the 9th floor was fun for the kids but could be a little scary for those afraid of

etc, they made sure we had the best time we could possibly have during our stay, they all knew my kids by name

i had a wonderful weekend with my kids

kids running and screaming through the hallway late at night

don t like that the food vendors aren t available the whole time kids are in convention center

on a floor with a little league team and kids slamming doors and yelling

nice breakfast for kids

elevators went out and had to walk up and down the stairs 8 flights with luggage and kids

the music was so loud the kids and myself could not go to sleep

noise from kids

he overheard my kids talking about the cookies

location, pool on the water, feels safe nice area.

pool area seating and surrounding area a bonus

our request, as i booked 2 rooms separately), the breakfast was hot and delicious, and my kids enjoyed the indoor

to avoid any complaints, i recommend asking for a first floor room if you have little kids

i came in to see my kids

were too many kids who were loud

the indoor pool was wonderful for the kids since it was so cold outside

the rooftop bar was great as well 100% would return again

we loved the rooftop bar and all the staff were extremely friendly

the rooftop bar was very relaxing with a great view of downtown hot springs.

bar has great views

rooftop bar is amazing

closed the pool at 9 on weekends and then the one day my kids and i finally got in early they closed the pool

staff was very courteous and took care of our ever need your pool was warm and inviting to our kids and we had

the breakfasts were good. location. wifi was good.

even your ads say that your hotel is pet friendly but no mention of a fee

there was too many chemicals in the pool, and we could swim

my only complaint was having a family with kids above us jumping and hollering.

kids were also extremely bored

brought the kids to hang out for a couple days and go swimming

kids and i really enjoyed the pool/hot tub

my kids loved that part especially

love being on the first floor, what i did not love was all night long was the banging the kids running jumping

booking company put us in a room not meant for 2 kids

i had three bored kids the entire weekend

she gave suggestions on things in the area and teased the kids

i wish breakfast had eggs and bacon/sausage, but it was a fine breakfast nonetheless.