Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
for shopping at chesire oaks outlet village and needed a family room with individuql beds for the kids as we
was fantastic was so clean and newly refurbished the family room we had was fantastic the kids where in a
we travelled from the north east and the hotel was very central to alot of things to do with the kids
the kids beds were in a separate area leaving them plenty space to play
i felt comfortable that the kids would not leave their room without us knowing because there was just one
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
very child friendly - no kids meals & chef didn t follow request for a plain meal
parking was great
not long after arriving we were a bit hungry but didn t need a big meal, and as the room service choice was
loads of car parking spaces
bar service was very slow, over 25 minutes waiting to be served with only 9 customers in the bar
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
after we've checked in we found out that kids aren't allowed to go to the pool
and cots in plenty for kids and parents
2 out of 3 towels stained and dirty. bed sheet had holes in. kids cannot use spa facilities.
we were greeted with warm cookies on arrival, which was a massive hit with the kids
kids can't use pool
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
location to the zoo is good. room was spacious for 1 adults and 2 kids.
food at the restaurant was delicious, chicken nuggets with sesame seeds from kids menu an absolute hit
didn't eat until an hour later for one kids meal and two adult meals
bed was so uncomfortable me and the kids just couldn't sleep on them and there was no air in the rooms
they were very kind to all our 4 kids and us
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
no space to walk in the room once the kids sofa bed was open
fantastic in particular kathy who really did honour her way for my self as a single parent to 3 kids - she really
the main restaurants menu isn t the best and not a lot of things on there for kids
a good location for us to visit all our family and when the kids are bored we can entertain them with the swimming
toilet roll in our room some issues with the meal in the evening, ordered a kids starter which didn t arrive
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
it would be nice if there was a separate area for kids because i struggled to hear what my partner was saying
no air condition the spa can use for 4-6 pm for kids other time can not use
the staff at dinner were brilliant, very attentive to the needs of a family of 5 (with 3 kids under 10
our room had no signal, it s a family friendly hotel but it didn t really feel that way, no kids menu in
this isn't a kid friendly property, it's perfect for couples without kids or with older children
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, Avaialable Crib
use of the swimming pool witch the kids
electric heaters which isn t ideal with kids
the kids loved the pool and also the room was very nice .
the swimming pool was great so nice and warm which the kids loved
room great breakfast choices leisure facilities fab, pool was really warm which was great for the kids
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
didn't like about our stay, the only thing i would say is that the management wasn't aware of a kids eat free
in room, shower was barely working and tv in kids room didn t work
hungry horse pub, evening meals surrounded by kids and families
too many young kids running around the bar area. in this current climate that's not acceptable.
the location is very convenient to drive to from the motorway, parking is free and the walk in to the centre
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
was very clean to high standard our room was a ground floor room easy to get bags with in with kids
early check in was a real bonus and meant our day in chester was a full one
breakfast was excellent, and the location was just right
room , comfy bed, lovely staff, breakfast was lovely and a fantastic location short walk to city center
reliable, fast wifi
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
they had kids dvd's to watch which he enjoyed in the evenings
parking can be a bit tight but the owners are quick to ensure you find a space.
limited parking, although we had a space when we needed one
friendly staff, clean, good location. excellent breakfast. parking, good value
free parking and breakfast included lots of evening eateries just around te
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
wasn't good, the hot water and bathroom radiator was too hot, please check these incase you have kids staying
bar prices and meal options are also good
room was clean and well presented, bar was added bonus and great breakfast
very helpful and friendly staff. breakfast was very food and handy parking.
wifi in the room was not great.
Booking Options
Kid Friendly, Avaialable Crib
kids running up and down corridors late at night and woken early every morning by noisy
fashioned but modern everything was - it was very family friendly and had a lot of space for the kids
also the buffet in the evening was over priced for kids at 20 euros - if you have picky eaters this a complete
didn't feel the hotel was great for kids/family
excellent breakfast and free for kids
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
great atmosphere and great amenities for kids
great facilities for kids
our kids aged 11 & 13 loved it
loved the facilities for the kids
spacious lots of bits for kids games and books for adults to read and chill pool and table football quite space
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
guy who was on duty 1st august was fabulous greeting you like you were friends having chats with kids had a
there's also a plea for american pancakes to be added to breakfast menu for kids
great location, clean. nice bar area. great kids could use the pool
the beds were really comfy and the kids enjoyed ordering room service
spa was not great alot of kids jumping in the pool and running about in a supposedly quiet relaxing
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
angela the owner stole heart with her lovely kids
breakfast was yummy and very filling
excellent breakfast friendly staff excellent location free parking
excellent breakfast, all came together
on reception was quick to resolve the issue and kindly offered us complimentary drinks at the bar excellent
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the meal at arkle is one to remember. a lovely night away from the kids!
cold meat and cheese on the breakfast menu should be part of the continental selection
the staff were super friendly when you rang reception on the phone for late check out, or if you requested room
told no access to the pool and the spa was not available as should have been booked a long time back
included continental breakfast and room service was exceptional
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
there s even a small door for the kids to enter the room
the room also featured a cozy fireplace, which i can only imagine would be delightful to sit beside during the
were upgraded to the spa room when we arrived which is absolutely gorgeous
pet friendly rooms, great modern design, felt like a home away from home
they have kitchen facilities and a beautiful bathroom
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
no yoghurt, no granola or decaf coffee - very very over crowded breakfast area - staff arguing - kids had cereal
hotel had a great bar and restaurant
perfect location, new hotel with nice facilities. room service was available which was handy
nice bar area for a late evening drink
the smell the staff the gym big rooms nice biscuits and fizzy water in room
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
to breakfast, (we didn't take the breakfast only because we had dinner booked for 12pm) the kids did and mine
the kids' bed was on the floor.
staff were lovely from check in to the young bar man
staff and we were allowed an early check in
nothing major. had to keep entering wifi password, but wifi was good. there is no lift.
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
the noise might be a problem if you have kids who go to bed a bit earlier
secret green was amazing, staff was friendly with kids
breakfast was brilliant, the staff were excellent and so helpful, really great with the kids too
top floor room had slanted ceiling so only ideal for short kids not adults
30 am with kids partying on the landing
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
one of us could not simply pop downstairs on the evening to get us a drink at the bar after the kids were in
fab apartment huge! great facilities and perfect for kids. bonus having netflix
my kids said it was the best place they've stayed
milk & water was in the fridge, cookies in a jar (which the kids demolished in record time
the wifi didn't work for me but wasn't important.
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
access was great and a much bigger window for kids than other hotels we have stayed at
away for my birthday with the kids paid less than 100 for the room breakfast was brilliant
the kids pool had toys available for them to use
very small, kids swimming pool with a steam room and sauna off the side
a bit unnerved by people using their phones in the pool area, especially when travelling with kids, i d be
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
s a stunning view over chester from the breakfast room, the bedrooms are modern and clean, a good gym with free
wifi connection cutting out.
easily woken up by room service next door late at night
free wifi good
were very helpful and friendly, wifi was good, breakfast was lovely, perfect location
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
not been cleaned properly kids stickers all over the floor and cereal also all over the
parents room and kids room well located such that we were so close and had access to the kids room without
graham p offered advice where to eat, where to go and were on hand at breakfast for our needs (4 kids one special
also the tv options are totally limited especially for kids
staff, great choice of breakfast everything you need and more great choice for adults and kids
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, Avaialable Crib
were put in between a big family so slamming doors and kids playing outside and against out door until around
kids loved the pool
kids chicken nuggets were especially good, very good portion size
pool has two different shallower areas which is good for kids
kids loved the pool & during the morning it wasn't busy which was perfect for us
Booking Options
Swimming Pool, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
i can honestly recommend this hotel for families of all sizes and kids
were fantastic, especially as it was my kids birthdays, they were brilliant and accomidating
plenty of choice for vegetarian, kids and gluten free diets
were very friendly and helpful kids vip was a hit and location was perfect for zoo
the kids even received a treat from reception on check in
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
the kids loved the pool
spa pool packed with jumping kids, food very, very expensive, a bar with no beer
the restrictions on kids swim time but i completely understand
nice hotel facilities great for the kids as there is a pool
kids enjoyed it , staff friendly and
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
kids in room above sounded like they were going to come through the ceiling, ramg reception when
retail park just around the corner if you're with kids and wanting to grab dinner away from the hotel
we had a view of the airport and kids loved watching the planes
my kids had to sleep in the bigger bed
the adult fish and chips was awful - kids sized portion of (almost black)chips and a limp, soggy piece of
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
me and they made it so special for me with a balloon banner and card plus a selection box for the kids amazing
the kids were so excited to see chocolate tea cakes and biscuits left for them in the room and the
there one night with my wife and kids, just loved the service, cleanliness and how nice all staff were
sofa bed was crippling for the kids so uncomfortable (tried it myself).
for families it was great, kids ate free for breakfast, welcome drink for them on arrival too
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
stay for me and the kids
kids enjoy halloween party, breakfast and dinner both was very
looked amazing but the food took a very long time to come out, some of it was inedible and the kids meal came
kids food was especially good
there was plenty of choice for breakfast, which you order at the bar from a menu
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
for breakfast- not cutlery ect loved the spa but swimming times a little restricting for kids
great swimming pool for kids, decent sized room and very clean
we spoke up on the second day and the young man seated all the kids in one section and couples in another it
the pool is great too and a welcome relief for us and the kids
was delicious, the pool, sauna and steam room were wonderful (we went when there were no kids lessons)
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
room, lovely dining area and little activity packs for kids at breakfast to keep them
only thing that i would change is that kids couldn't go in the outdoor pool at david lloyd before
didn't sleep a wink due to crying kids next door
we were a large family group with lots of kids with us and all staff were fantastic with us, particularly val
perfect location for kids
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
took the kids to chester zoo which was only a 10 minute drive
and plenty of free parking
plenty of car parking
there is plenty of parking on site of the hotel
nice warm homely bar area and restaurant and also a pool table to play on
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Indoor Play Area, Avaialable Crib
only downside was that it was raining and there was a wedding party there who had kids that were wandering
pool table was good to entertain the kids and the bar was well stocked
the grounds are stunning, the kids loved playing outside on the lawns, the staff that we met were all lovely,
rooms bit dated. spa bath didn t work and had noisy kids next door.
loads of parking
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
kids kicking ball up against bedroom windows - pretty lawless
very dated, no air conditioning, sat night went outside and loads of kids hanging by the door as a prom taking
super comfortable, set up was amazing for the wedding, so much so i m seeing about having more kids so we can
the walls are paper thin, party in the next room, had to ring reception 3 times, also kids screaming up the
no wifi connection in room
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
had a child's b'day celebration going on with kids out in garden till gone 10.30 pm ud83dude12
peaceful hotel, high levels of cleanliness throughout, staff very friendly, lovely bar and food at restaurant
staff are all lovely and helpful. rooms immaculate garden and bar are too
quite, no fuss .couldn't fault .anything. parking also available.
parking especially when afternoon parties are running
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
loved all areas of the hotel,from the outside terrace & gardens to the bar & restaurant
and quiet stay, grounds were very nice, ev charging and ample parking
plenty of parking available, including ev charge bays in the overflow car park
over last minute, room service was great and fast
no room service menus in the room.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
our children (older kids) had a twin room that was huge compared to ours
started off peaceful until people started bringing kids in that were shouting/screaming and jumping in the pool
our kids loved the pool, its really big they also enjoyed the gardens out the back watching all the
pool for kids as very warm
was a fight outside in the car park between youths who had been drinking - seemed to be a lot of kids around
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
- pool was clean and kids enjoyed this
my husband took the kids swimming and said the pool wasn t too clean, their bathers were a bit smelly too
finished too early for the kids to enjoy that and swimming
breakfast included expensive for 1 night walls thin wolk up to kids screaming and someone hoovering at
made clear at booking that pool was extra but more disappointed with the fact that pool time with kids was
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
instead of radiators as it was so cold , radiators did get really hot no cover and 1 of the kids burnt her hand
enough we could only check in at 9pm ish because we have kids
came for a spa weekend on rare occasion without the kids unfortunately we couldn t get in to the spa on either
room felt like a kids bedroom
they gave limited water when we had a party of 12 kids and i was made to feel inconvenient asking for
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
great pool and good that kids were welcome to use it. the bar and restaurant is good too.
kids was not allowed in jakuzzie what we dint know before i try to take picture only about my
as ny reservation was cancelled without my knowledge i had nowhere to stay with young kids absolute
we just needed a get away from the kids and it was perfect
kids running up and down corridors until 2am. doors being slammed and heard ladies 4:10am.
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
tge tv had to be manned via mobile and wifi wasn't great so couldn't use tv gor longcwhivhcwas frustrating
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
the little sofa bed for the kids is very uncomfortable
the sofa bed has 2 mattresses on top of each other, so it was too soft for 2 kids to sleep on it
pull out bed terrible, even for kids...springy and too thin
bed sofa was uncomfortable for kids no tea or coffee making facilities
kids were on the sofa bed in a family room, which didn't look very comfy
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Indoor Play Area, Avaialable Crib
kids bedroom with tv exceptional main bedroom and
room was massive. great for kids. dvd player in each thr kids beds.
they really engaged with the kids
loads to keep the kids entertained
the night time entertainment for the kids was brilliant
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
dotted around made it feel different to other hotels (certainly made it extra exciting for the kids)
good choice for families with kids as there is a playground in the park nearby
the place looks like it s run by kids
stay there even the bathroom smelt like pee i feel like mine and my partners night away form the kids was
there is plenty of parking nearby and it is very convenient for pubs, restaurants, cafes, walks etc
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
kids also kept running up and down the corridor and banging on our door
bathroom had a drain smell no room service !
wifi not great
were informed that the coffee machine would be available in the bar from 11:00
had a g&t in the bar shortly after my arrival