imagine 3 kids looking at a pool that was closed and it not being worked on not red tape nothing just a sign

they allowed a whole hockey team of kids to run up and down the hallways for 3 nights straight until 1 am

the lobby is pretty, the pool was nice, the outdoor fire pit area was nice as well.

construction going on. oven not working in bar/grill one night gym was very small

location close to the event where i needed to ho, free parking.

think it was sad that you raised your price so high for a kids event

moved to a 2nd room and kept hearing a baby screaming and kids running up and down the hall and in rooms loudly

within walking distance and our favourite shops are in the area, and they have a great choice of breakfast

great staff, good location, very clean, great breakfast

my room was clean and well stocked and the bed was comfortable. the breakfast was pretty good.

the kids were seen helping with a large load of garbage the next morning

that and no actual breakfast just 2 bags with a couple items and there was myself and my 3 kids

the kids left, i went back to sleep, all good

but when it rains the night before, no storms in sight the next day, a ton of family and kids staying you'd

pool wasn't available for our kids ud83dude14 bad check-in

noisy - full of kids running up and down halls

glass bowls break easy especially kids around when they grab things off the bar

just loud kids

uncomfortable beds, room fridge freezer didn't work and we lost our kids dino nugs

breakfast eggs were terrible and no boil eggs kids yogurt was not happening otherwise everything was great

if you don't have a 4th floor room you can hear people walking above you and kids running up and down the

when i got there my kids and i were kicked out of the pool because they stated it was closed due to coronavirus

the kids asked if we could stay at fairfield again for our next tournament ( we ve stayed at 2 other

my kids loved the indoor pool

booked the room because it said they had an indoor swimming pool for my kids but when we checked in she told us

my husband dropped me and our 3 kids off at our family's house and then went to the hotel to set up the pack

sleep was great as i never heard any noise coming from the hallways or outside from the parking lot

did not eat breakfast there.

pool area is very small with nowhere to sit

free coffee and fruit or a granola bar would have been nice

speaking loudly and kids running from room to room

great room with separate bedroom and full kitchen we enjoyed watching the kids play basketball

i booked from a site for hotels in charlotte that accepted pets--if i hadn't added a note about my pet, i would

friendly staff, spacious parking lot

the pool was closed

polite (forgot her name but she was tall) and she informed me that the room had no place for my kids to sleep

there weren't lots of kids so enjoyed the

stayed in room 231, aperantly there is a laundry room next to it

charged my card $250 for leaving balloons and rose petals in the room a sum higher than the cost of the room

the pool was small. breakfast was meh.

the amount of kids running amuck with no supervision

the free wifi was difficult/impossible

the bar closed early.

reported bikes in the gym were not connecting to the internet

only stay at hotels with peloton bikes in the gym

this is kinda a deal breaker for me had i brought my kids i would ve been exasperated

the pool

easy to park, next to a whole food and a starbuck in case you need + complimentary food for breakfast and even

is a great hotel, from the two room suite with kitchen, breakfast, pool and deck, gym, laundry, location, upkeep

breakfast was good, location was excellent. room was quiet. hotel very pet friendly.

i spent that type of money and there wasn't a swimming pool or any kind, of activities for the kids to do

there was plenty of parking and hotel as a whole seemed very well kept

layout, room and the bar upstairs

we also loved the roof top bar the cordial

there was ample parking

i came to get away from my kids only to listen to someone else s all night the whole two nights stay

were traveling with kids and required a room with 2 beds

not like the room because it was right next to the elevator and i was put on a floor with alot of kids due to

despite the fact that i could hear kids screaming when i walked down the hallway, i could not hear it in my

a really good gym, the pool area looked great, and the room service was very yummy

rooms weren't big enough for my family with 3 kids

m the beginning i thought it was gonna be a noisy stay , it was lots of kids running around near my room but

noisy f or kids running up and down hallway

not good for adults with kids

my kids didn t

we are not little kids we know how to keep the noise level down, we have stayed at nice upscale hotels before

stuff brought there kids to work so

we had multiple issues with the television which was a bummer for my kids

my husbands food didnt get cooked right twice and even after the kitchen was closed they still made sure he

plus, the room service was delicious and the beds were comfy

though it would be a good idea to bring their kids to the pool unsupervised to be heathens and act like little

my kids couldn t connect to their game

not open and on the website said it was open the pool was a big reason i booked here was so my kids would be

netflix or streaming for kids

rooms had kitchenette and breakfast was ample.

a bit noisy. there were kids on our floor who were unruly.

the breakfast was exceptional and my kids loved it

just noisy kids outside our room but it was resolved once i informed the front desk.

convenience of the location, the room size, the amount of parking, and staff was very friendly

clean, comfortable, staff was pleasant, easy free parking, good breakfast options.

it wasn't too bad for us, but may be something to consider if you need kids to take a nap or go to sleep early

but i understand with covid and kids staying there

not a good hotel to take the kids

lot of noise kids running up and down the hall playing

kids loud in the hall outside the room

i loved the room and my kids had a great stay

hotel was loaded with kids, and granted my request for a quiet room on the top floor

also kids were running down the

great location and indoor pool for the kids!!

were noisey kids & they decided to knock on my door and other guests doors, then run down the stair well at the

there were just too many kids in the pool at one time with no supervision it was a circus

was annoying and inconvenient to walk all the way back down to the front desk with my two small kids to get it

kids, we're extremely disappointed, but i guess you could say we made the best of it

kids were staying in hotel for a soccer tournament & staff politely placed us in a quiet area

everything it was nice clean peacefully kids really enjoyed

the doors are so high up from the floor ,i could hear everything in the hallway including kids slamming doors

it s hard for parents to stay near their kids

tub was broken which was a bummer for our kids

the housekeeping staff is most excellent and bar & wait staff, valet and front staff could not be improved on

great property, always clean, fab pool and bar.

i only did not like the gym: very limited facilities.

so many renovations. couldn't use gym or pool

customer service was horrible and the room service lady was nasty and rude

they were short staffed, and we were there for 3 days with no room service

and it has pool inside that s a plus

pool was very nice

had fun hanging by the pool

lousy breakfast no fruit except green apples. no one likes those

the fitness room was basic but had everything you needed - cardio, weights and nice yoga/stretch area;

was nice - breakfast was good

was some young kids in they 20-30s had got drunk and disturb our sleep from 3 o'clock

the bar and sitting areas were nice

possibly larger bar area but not a real issue.

coffee that was served at the bar should be complimentary

very nice bar area and the bartender was knowledgeable and friendly

i also had two of my kids with me which is pathetic they had to hear it

kids kept running up and down the hallway most of the night.

letting kids in the gym that was thrown things at the wall kept us up called front desk she took care of it

my door of the room and trying opening it with key and he was successful, we all wake up and my kids was screaming

even my kids were willing to get up early in order to eat

she even turned on the fire pit so the kids sit outside after they got out of the pool

my kids did not and got woken up at 3:20am lol they learned a new life lesson

my kids were sad the pool wasn t open yet.

friendly staff,quite, good location, kids loved the fire pit

i like the fire pit area near the pool

no yelling kids, loud neighbors or music, one of the best experiences so far, staff was friendly and attentive

the breakfast was better than we expected!

the pool being down i had my child with me and it was her birthday

breakfast is not very good

entire staff from the front desk to restaurant & bar were extremely professional and friendly

i was the only one that could connect to it, but it wouldn't allow my husband or my kids to connect

parents letting there kids act like animals, breakfast bar was horrible every time i went down.

we expected a lot of kids because we brought our son to charlotte for the savannah bananas game too

so there was no place for one of my kids the elevator was really crowded and slow

i wish the gym had more weight machines.

i stayed here before and i had a few problems but decided to go back because i had the kids with me this time

the kids has so many chooses on what they wanted to do

if you're under 35 without kids in tow, this is probably the place to be

the room was clean and the beds were amazing so comfortable! my kids love the swimming pool!

gym was rather dirty

were always there to open the door for us, answer our questions and spend time talking to our kids

they gave us passes to the aquatic center but who wants to swim with a bunch of kids on valentine s weekend

floats and pool toys for the kids

is small for the number of guests, they only have one toaster, they don't have waffles for the kids and the

kids up and down the hall and being loud at all hours of the night

any windows, the echo and the noise were almost unbearable when there were even just a few kids swimming

pool was cold which i myself didn t get in my kids did and they didn t last long

wifi connection was not good at all couldn't even connect the kids ipads the whole time we were there

pool was a major let down and disappointment, there were 6 kids playing in the pool so there was no room for

my kids and i enjoyed the swimming pool and breakfast

the kids about to fight but i got a upgraded room

the pool was disappointing. the restaurant had nothing for kids.

design is somehow outdated; food from the hotel restaurant delivers fast but was way too salty; gym is relatively

very nice area for breakfast

brought the bedding up to us in a reasonable time but when we ask her to take the dirty laundry she told us to

the pool had so much chlorine in it that just sitting watching my kids play was burning my eyes.

pool was closed and the kids were looking forward to swimming but there were plenty other things to do nearby

water in tub backed up when showering,breakfast staff in kitchen was rude to us and was hovering

wifi cut out one night; we got it resolved with a call from it

i didn't have time to look at everything, couldn't check the gym, the bar, nor the restaurant.

staff was excellent and breakfast was above expectations the kids loved.

took kids to nba walked out the hotel an right next door to stadium

we were on a date night and without kids in charlotte, it seemed like a two drink kinda night

the kids loved all the bacon

phenomenally friendly staff. great room. my kids and i loved it.

and we walk in with suitcases and some people had kids with them checking in

not aware that the bar served food bc the site does not say that and the room did not have a microwave or mini

the decor is an upscale funky that fit our esthetic and the hotel bar has an outdoor glassed in area that had

that allowed us to do some remote work in a comfortable area while we enjoyed a beverage and the gym was more

the room was perfect for a solo traveler and i enjoyed the vibe of the bar upstairs

which was very upsetting, since we traveled with kids

bed for the kids was not done, there was only 2 towels and the closet missed a door

location is great. rooms layout is nice and functional for family with kids.

everywhere you can hear everything in the room so you hear all the noise of people me and my kids couldn t

room that my mother and kids stayed in smelled like smoke(cigarettes)

the breakfast and coffee were excellent, but word to the wise --- get there early

breakfast could be better but not bad!

clean, breakfast was delicious

good breakfast and friendly staff

bar closed too early, the hotel was full of guests going to concert, upon return to hotel there

kids friendly , room was very nice

we just wanted to relax by the pool away from our kids

there was 4bof us (2 adults 2 kids) when we checked in they had us in a room with a king bed

great visit for a much needed mini vacay away from kids

we were not aware and my kids were

breakfast was great. my kids enjoyed the stay.

breakfast could be better. food was gone before the time it was supposed to be over.

was good, bathrooms were nice and had small kitchen which was handy

poor wifi and no safe in the room.

clean, spacious, good location, pet friendly, fully equipped kitchenette.

it doesn't bother us since we don't have kids but it may be a safety issue for people who stay with their kids

but i can imagine for a light sleeper or person with kids this may be a problem

more breakfast selection

kitchen was great

king studio was perfect for a weekend stay with a full kitchen minus the stove

i wouldn t have to worry about any random person bodily fluids to be present when me and my 3 kids arrived to

good breakfast (they have nutella so it was a plus for my kids) and nesspresso was a plus for me

kids and us love this place

wifi was available and working well

staff was great,katelyn and benzel and the manager was great mark at the bar was very

my kids were trying to call the front desk but the phone was broken

the staff was excellent and the rooms were very clean, pet friendly and also being pet friendly you couldn t

gym is with too warm temperature, but in general, we enjoyed

this hotel is also advertised as pet friendly and even has a container or dog treats in the lobby

staff very short mannered, too casual doing the minimum efforts to communicate and serve no room service, even

valet, front desk staff and spa staff were amazing. the bed was super comfy.

the service, view from the pool area, fitness center and food

not available during the week other than room service. had to go out of the hotel for breakfast.

we ordered room service when we got back to the hotel from the concert

room service not available 24/7z

the kids in the pool had no supervision

the kids enjoyed the pool

i had my grand kids with me, ages 10 years and 4 years

my kids had fun swimming in the pool

kids across the hall from me were locked out of their room and was in the hallway make so much

close to our kids walking distance

my absolute favorite part was the pool table

clean, friendly customer service, great healthy breakfast, the breakfast area was so nice

beds are to hard. pool had everyday fresh and old cigarette butts no one picked up.

the pool was dirty every day

downstairs restaurant didn t have many options and nothing for kids

my kids really enjoyed the indoor pool and being able to walk to nearby eateries

ev charging stations

we loved the food with room service. jp charlotte had great food too. staff was friendly.

wifi should be included. room service food was mixed - burger was good. pasta not so much.

the wifi was on and off and couldn't check in for about half an hour.

poor wifi, outdated furniture

good wifi

it was very clean ,had a gym, and nice bar

the pool faced towards the interstate, therefore not very relaxing hanging out there.

rooftop bar was exceptionally hospitable

i expected the gym to be larger with more workout equipment.

the spa was wonderful! bar and restaurants on site plus room service available

pool area very shaded.

we love the location and the outdoor pool

went well from valet parking, check in/check out process, quality of room, breakfast, bar , health club, overall

the tub the bed the balcony the bar room service for breakfast and it was quiet ud83eudd70

$150 a night pet fee

tub faucet leaked and room service left a dirty drink mixer on the wet bar

our stay was very short, only for one night but we sincerely appreciated their pet friendliness and they were

the lobby and gym were very impressive

the room service food was not that great and i was defiantly disappointed in the food that was brought

the money i paid for this room and could not get a cup of coffee but yet they offern24 hour room service the

the bar did not open until 4:00 pm.

quinn at the front desk to samuel at the bar the staff could not be more attentive and friendly

we didn't want to stay there even one night; especially when we are with kids

my kids threw it away though

kids running around through the entire hotel

they were always interacting with my kids in a positive manner

went and got me some ice wich i think you should of compisatated me for that knowing i had two kids

witnessed kids on bikes in the middle of main streets doing wheelies & riding right at cars coming at them &

then my adult kids were getting ready to go to dinner and there was a very large cockroach in the room

are changing their menu, so the menu was very limited at the bar almost to the point of having nothing to serve

unaware gym under repair bathroom floor dirty poor cooling sustem

i like the location the pool and gym

kids running threw hallways

we have 2 little kids

this was not a safe area for a single mom with kids

horrible service, and the older guy is pretty weird around kids

everywhere i was escaping from domestic violence from my kids father they were with me as well

i got to the hotel my room was not ready and i had my dog and kids

the brunch was great. roof top bar is awesome. location was great and spa was great.

no shower cap in bathroom.you have to go to front desk to get. no room service.

i enjoyed the two bar and restaurant accessibility.

spa was very small

did not have breakfast at the hotel

room service menu was lacking especially breakfast

i was given wine upon arrival, a bellhop carried my bags for me, and my room service was fantastic

was disappointed there was no spa nor pool to chill at

gym was in needed of clean materials in order to clean machines after use.

extremely clean a d comfortable, beautifully decorated, good breakfast and friendly staff.

decent fitness center

clean hot breakfast busy walking location!

very modern looking. very clean. staff very friendly and breakfast was awesome!

price was great, breakfast was amazing, location was on the edge of the south end neighborhood which as alive

someone would come to fix it, and never did we got it working no hot water and had to give my kids cold showers

a bonvoy account to get access to wifi should just be a name and email to begin with

the beds were comfortable and the gym facilities were nice.

room service was not good

booked this hotel thinking it had a bar at the bistro

bed bugs ate me and my kids up

i couldn t even give my kids a bath bc they didn t have plugs for the tub

very dangerous for kids/ family s and single mothers

my kids were not able to connect

was a little scary with kids

the kids loved seeing the city from the balcony

i rented 2 rooms and my kids sheets were the same

our two bedroom suite was immaculate and had a well equipped kitchen

poor communication. no one told me room service was down due to covid-19.

only thing we missed was room service

kids running on the floor above us

front desk workers mainly over night was very rude and disrespectful she told me on u have kids make sure y

our room slept 5 people 2 adults & 3 kids

the kids loved everything no complaint from us

my kids enjoy the pool and the breakfast