booked the property expecting an operational pool

the pool and hot tub were closed because of

lack of parking

the sauna and the pool were free parking

the sauna and the pool were free

shame the kids couldn t be in the infinity pool with a view but not a big deal.

pool was only available to adults but never saw an adult use it and would have been great for kids to have access

only negative for the stay was that we did find a kids small sock under an arm chair in our bedroom, made us

the family pool was plain and simole and loud with little kids

view , staff were friendly and helpful, spa was great , kids club was great , heated pool was great but could

liked havinging separate bedrooms from the kids

the rooms were spacious and the heated pool was loved by the kids

kitchen had everything you need even a dishwasher felt very home like great expecially with kids

my kids couldn t swim since there were restrictions with only one reservation per hour

large rooms , comfortable beds. pet friendly

lot of kids running up and down the halls tell 10pm

room with mountain view for the kids to wake up to as we were to arrive at night and they have never been to

had mold in our bathroom and with kids that have asthma they ended up getting sick the second night there from

if you have kids, you really need a rental car to get around, but if you don't wanna pay for parking everywhere

the suite rooms are bigger than a normal hotel room, and having that extra space with kids was nice

no breakfast , no room service no pool

did not have the breakfast. went to the hotel bar and sat with jessica 3 nights in a row.

spa was dirty (pool appeared

we also enjoyed the pool & spa pool

great pool, and the staff was terrific. room was very clean and comfortable.

as if was painted several times and the sink in the restroom had exposed piping, not ideal for kids

does not work so if you are staying with kids and being able to watch a show is important to you i would book

there is a free arcade on the 2nd floor and my kids had so much fun playing

we also loved the free arcade for the kids

my kids were disappointed

no indoor pool for kids

my kids and me stayed 8 nights they wanted to see bacon on the breakfast at least 1x

kids outside hit our truck with balls several times while we were at pool.

kids enjoyed the pool which we had completely to ourselves & being able to make their own breakfast

walls seemed a little thin, i could hear my neighbors and the kids running in the hallway

breakfast was wonderful and there were a lot of options

excellent breakfast that was made to order

the coffee bar was lacking and pool was cold even though it was supposedly heated.

great gym

breakfast prepared by loonu was amazing

pool had a nice view but very little and boring specially when you have kids and the kids love the pool also

loved the modern rooms and spaces kids loved it too

bathrooms for the pool/gym were locked, so i had to go back to my room and nearly didn't make it

good selection for breakfast

only one person in the kitchen taking guests orders and making the food

the kids next to me were up until 4 am making noise

it was a family two dog's, kids

pool so pitted that several kids were bleeding from scrapes

clothes left in washer for the three days i was there, kids or someone knocking on doors and hiding during the

i think a family was living there bc there were two kids (15 yo boy and 12 yo girl) that walked the property

bunk bed is the best with kids

amazing hotel. the kids loved the bunk bed

i asked multiple times for a broom or the room to be swept because i have kids it got dirty, never happened

all modern and clean facilities. easy check in/out process. friendly staff. pet friendly.

clean, even in a pet friendly room

great place for adults and kids.

i would have loved to bring my kids and grandkids here in the future but the cost of food ($19

the spa was exceptional

views, golf, and pool

a half an hour to get a cup of coffee and a smoothie bar staff by pool lost our room key and made no attempt to

myself and our kids were very uncomfortable too

service was great! rooms were clean. kids loved the indoor and outdoor pool!!

the kids loved the indoor pool

rented hotel for a rest day during vacation hoping to let the kids swim and the pools were both out of order

the facilities at the hotel are great, we used the gym most days

at night was loud kids running up and down hallways yelling

the location was convenient, the area was quiet, and the pool was perfect for younger kids

pool was nice; was great to have towels so readily available

excellent staff, great breakfast, pool was nice.

the closeness to what we needed to do pool area so clean staff was so very friendly

pulse when i used the complimentary coffee machine to heat up water for my kids the machine was filthy and left

my kids were looking forward to the heated pool

the night staff was amazing my kids wanted to swim a bit longer and the night desk person let me and my kids

the pool was great for my kids

desk asking about a preferred location so we could be away from others with our small kids

not watching their kids in the pool was a bummer

kids not supervised after 10 pm in the pool area

my kids also thought the pullouts were better than any others they ve slept in in other hotels

but i also have kids so i completely understand

the pool was my kids favorite.

went with kids and couldn't enjoy the pool and nobody was around in the later evenings for

really accomodating for a hockey tournament and alot of kids.

friendly staff, comfortable rooms, food was excellent the kids loved the pool which they rated best in co

kids were yelling and laughing in the hall till 3 am in the morning

pool wasn t working. kids loves pool. hot tub very cold

were next to a few kids that had their own room so there were a few times you could hear them hitting walls or

with 2 little kids that was a bummer

kids were hoping for pool time

the pool was freezing and there was so much chlorine that my kids eyes where burning and red.

we have kids so we always use the indoor pool

kids enjoyed the pool, but i wouldn't stay here again

ud83dude31 the room needs more cleaning, no high chair for kids

i would not have felt safe having my kids in the halls

the beds were very comfortable and my kids had a ton of fun in the pool!

us book an additional night and an older lady that works nights is absolutely incredible and my kids loved her

staff was super nice and helpful, my kids had fun in the pool and the breakfast was great

all night but was the sliding door' i would have changed rooms in the middle of the night but the kids rotated

was open until midnight, such a great for us, we went for a fun private swim without a bunch of kids splashing

to breakfast early, once they start running out of things, they are not willing to restock if it is

the pool or hot tub wasn t working.

excellent location and a wonderful pool

2nd time here! indoor pool.

i liked the size of the room and having a full workable kitchen while on vacation.

breakfast

breakfast was fine, not great, would like to have had breakfast potato option

kids loved the pool and arcade room

very nice for kids

spacious room that easily accommodated 2 adults plus 2 kids

spacious for kids

staff was great. rooms clean and great for kids

was a group of kids staying on our floor that were very loud, running up & down the halls at night playing hide

even my kids said it was one of the worst rooms we ve ever stayed in and we travel a lot

king suite suited our needs so well. two separate rooms for sleeping was great with kids along.

the staff was amazing. tentative to all of the guest. my kids enjoyed the pool a lot.

no heater in pool kids couldn't swim

pool, no hot tub and no any other facilities for kids

people running around-yelling at kids

s clean and nearby to the lost island mini golf course and adventure park , kids can play

we choose to not have room service until we left

the hotel was clean and smelled great and the continental breakfast was wonderful

the rooms are high but way better then most hotels and they help watch out for you and your kids

pool was really fun for my kids they enjoyed it, if you ever visit colorado springs i recommend this hotel

kids loved the waterslide

room was spacious and the kids loved the pool.

i loved the room and also the pool. it was a great break for the kids on our road trip.

kids running in the hallways at night. and the loud talking in the hallways

were family traveling with kids and booked 3 rooms at the same time so we could be together but we were allotted

and cool room is nice with views of the mountains customer service is great treated with love pool is warm n

covid and the lack of daily room service and all services basically eliminated i think the actual charge for

asked for room service twice to have the room cleaned it was never cleaned 3 days into to our vacation day

could include some more items on the breakfast bag- it was not quite enough for the kids

loved having the kitchenette, having a fridge for snacks for the kids

we loved the breakfast

having a family we really appreciated having a small kitchen and pool

we paid, i was astonished that we were provided with a huge, two-room suite, complete with a kitchen area and

my kids loved the indoor pool, the room, and the tv. i loved that everyone is friendly and kind.

limited room service due to covid

very cooperative staff and awesome fresh breakfast

buffet as otherwise indicated (the last two mornings we were served from a paper bag) nor was the gym open

hotel was under-construction at the front door and parking area

it was awesome to have a full kitchen as well as complimentary breakfast

good breakfast

only thing i didn t like was that they don t plow the driveway into the hotel or parking lot

great breakfast option. comfortable, clean and perfect for a couple night stay!

breakfast was very good and there was a good variety!

cleanliness, room was excellent, super breakfast bar/attendant.

everything we needed including a full kitchen in our room

like there should have been more breakfast available

breakfast

breakfast has hot food eggs bacon waffles and oatmeal

my four kids loved the swimming pool

had a suite with my wife and four kids, ages 10 and under

was comfy, kids enjoyed the pool, breakfast had a nice variety, rooms were very clean, and the staff was very

the kitchen staff was above reproach, especially one named

i take my pet everywhere and i m usually charged between 20 and $40 but $75

the restaurant staff and room service staff were so nice and attentive.

breakfast was fine

breakfast was great with a good selection

i was also under the impression that there was a breakfast bar available but it was far from free

pool was extremely small and crowded - not sufficient for the number of people who desired to use

also a male staff member was quite rude to guests and kids which wasn't very service

were bad charged me $45 without telling me claiming my kids ripped a pillow cover zip, the manager said he will

the lay out is great if your kids are staying with you

4th floor had too many people/ kids on it

too many kids making noise at breakfast

their kids were yelling, crying and fighting with each other for hours until after midnight and also very

was awesome , great location and my kids even got to swim and towels were provided in the swim area

was awesome , great location and my kids even got to swim and towels were provided in the swim area

there was a small pool no hot tub

room was so comfortable, the staff were incredible, breakfast was good, location was perfect

great pool and room had bunk beds for the kids which was great.

lot of the soaps were empty only a few towels for 2 adults and 4 kids, i was there more than one night, breakfast

i paid $20 more for the kids to have bunk beds, totally worth it

travelled from texas with group of families with kids

didn t know the kids rooms were themed so the pink trolls theme wasn t a hit with our son

kids and adults yelling in the hallway passed 10:30 at night

the pool was great for the kids

kids and adults yelling in the hallway passed 10:30 at night

kitchenette

wifi is very difficult to connect, and then terribly slow and unreliable

my kids loved the free soda & popcorn

motel is close to many activities for kids, sports center behind the hotel, as well as eating establishments

my kids love swimming nice and beds

with kids, this was perfect

parents not watch there kids in the pool area