looked very new and very clean and easy to get to the airport, very nice breakfast

the shuttle bus service was spot on

fast checkin , airport shuttles both ways, good breakfast , clean rooms

the gym and work facilities are excellent and very well designed

shuttle was efficient and on

i didnt change a room as it was impossible for me to move alone with two small kids and all the luggage

1 single bed and 1 cot arrived at hotel at 7pm - they gave us a double room for 1 adult and 2 kids even though

we did a late check out as we had to do some meetings in the room, super reasonable price €15 extra for

hotel allowed early check in

tries to set up the wifi without success even after talking with the staff, so gave it up

small bar with

cleanliness, bar with full meals

great room service

aeroporto lisboa - easy access, shopping center (lidl) across the street, easy parking, good wifi, comfortable

has electric kettle and free bottled water, has air conditioner, very good wifi, nice staff.

we were travelling with kids and had the flight at 7 am

to airport (had an early flight), comfortable bed, lots of space, connecting room with our kids, very

also the walls between rooms are paper thin, so conversations, tvs, kids and bathroom noise is very annoying

i omly stayed for a day,should have stayed longer...next time i will bring the kids.

our only complaint is that they won't let us stay in one room - two beds (family of four, kids 10 and 8)

breakfast was excellent

breakfast good, location especially for the airport excellent and good value for money

the room was super clean and bigger than we expected and the entire place is relaxed, and the breakfast was

not the airport hotel we expected...way better ! we had a lovely evening with food by the pool .

the breakfast was lovely with hot and cold selections

i got no time for that - oh you wild and crazy kids - stuff

decor throughout the property designed to impress college kids; the employees were the only college-age kids

no room service.

air conditioning, gym access, breakfast, cleanliness

too small no tea making facilities needed to pay for tea not enough food options no room service check in was

it's close to train station, shops, markets, restaurants and other entertainment for adults and kids

was great, room clean and close to the concert venue my kids went to

good wifi, a/c and television

bar open around the clock

clean room, nice wifi connection

wanterd an upper floor 1200€ precharge for potencial expenses for a family ,4 members 2 of them kids, in a

truly outstanding hospitality: warm, attentive, flexible, and genuinely caring, especially with kids

kids are scared of heights and did not enjoy the glass elevators, once they were working

hotel should have better with dogs, they are not dog friendly hotel for kids neither, i been in hotels 5 stars

the floor in the hall and bar vacuuming and scrub between 5 and 6 pm

clean, comfy, good amenities, very friendly staff that handed over goodies for the kids.

they also gave the kids sweet little gift bags when we checked in

issue was the restaurant for kids didn’t feel overly family friendly

there is also a aquarium if you have kids

ideal for family with kids that won't need to push prams up and down hills

walls are very thin and we had a family with kids that were screaming most of the night

we had a family suite with a private bathroom, one queen bed, and two single beds (the kids absolutely loved

i was able to hear some kids on the upper floor running and playing

she yelled and yelled and caused quite a scene, and my kids became really upset

we landed late night with kids so we took a pick up from the hotel who also helped with check in

kids sit down while i check us in

location was spot on, right beside a subway station, altice arena, science museum for the kids, conference

don't miss the aquarium right nearby - easy to spend at least two hours or more - great fun for kids and adults

night check in was possible and easy (i arrived around 1am with kids)

breakfast really good, kids loved making their own pancakes ud83dude04

a swimming pool and sauna, the location is just across the street from a park that is great for kids

the kids enjoyed the breakfast, it had so many varieties

to a train station, close to many restaurants and supermarkets and a vast area to go with your kids, plus a park

stayed at the hotel with my two kids, and we enjoyed everything—outstanding staff, spotless cleanliness, great

the room was spacious, and they even provided an extra bed for the kids without me asking

having a breakfast at the hotel with two young kids that are happy with glass of milk or juice and some cereals

the position of the taxi driver which was not wilinfg to take us to the airport with two small kids

us after one night after we complained but to put paying guest in a room located next to the laundry room isn�

it’s missing a small and calm space for work that’s not close to the bar or the reception .

wifi worked perfectly

though the facilities didn’t have much to offer kids, the big green open area next to the pool with lots of

room service meals were generous portions,fresh and tasty even for kids

bad room no air, bad smell dirty dusty, breakfast empty trays liquidy eggs, burned rubbery bacon kids left on

kids menu in the citrus restaurant was good value

paid wifi in bedroom

sofa bed wasn’t made up fir the kids and when we asked for bedding we had to ask specifically for a sheet, no

excellent breakfast with fresh fruit options, clean and joined up rooms for kids and parents.

as i was travelling with 2 young kids, it turned the stay a bit complicated

the fridge was locked, its like how my grandma does when we go with the kids

good value for the money. we had a nice room and a separate connected room for the kids.

was clean and comfortable and i travelled with my 3 kids so all of us had our own bed which was perfect

say if someone needs to heat their food or heat milk for kids, it would be literally impossible

kids screaming in the hallway late at night no soundproofing between rooms very basic accommodation

allowed us to take food from the buffet up to the room for the kids who were not

the room was spacious and the sofa bed setup for the kids was good

family room was excellent, and breakfast was high quality. my kids loved to stay at the hotel.

fantastic for adults and kids

is very organised, room service contains free drinks, coffee

a bathrobe as part of the equipment of the room - kattle and coffee were available in the room - wifi connection

the bar area comfy and service great

pool had a lot of kids… not very relaxing

the room service staff can do better

beautiful, comfortable and clean room with kitchen facilities and gorgeous river view

gym was unreal

the train passes by every 10 minutes until 1am. the kitchenette does not have cutlery and cups.

i think it would be best if there was no option to open them as kids might fiddle with it and it would be a

the breakfast is nice and a good selection of food is available

very professional staff great breakfast

the room service was good as the reception. great people that work there.

the extras facilities that you pay for like gym, pool are not worth.

i like the gym and the bathroom as a bath tub witch is very practical when you travel with kids

i have requested a small plate and glass for the kids they came with the plate, glass and pdq to pay 5 euros

there might be an insulation in the swimming pool so everybody even kids can enjoy

the kids were up until the wee hours of the morning and i did not have a good night's sleep at all

i had to ask for complementaries, pool was great but maybe slightly small for families with kids

that's not good , because my kids didn't shower for 3 days and i had showered with cold water

very good i stay with kids is so comfortable

- wifi didn't work well - room door didn't work properly, needs to be repaired

they don’t change the sheets when room service comes

no room service, no phone, messages stay unanswered

we had 2 rooms on 2 different floors (one for kids and other for us) and same issue in both the rooms

wifi did not work for us.

staff very helpful and friendly the wifi was excellent

bidet, wifi was very poor

the toilet seat had a stain on it. and there was some bad smell in the kitchen area.

an issue of health & safety with my young grandkids

was travelling in a party of 7 people 2 adults, 2 kids and 3 elders, i made a reservation for 5 adults and 2

stayed in the junior suite with 2 kids and it was spacious

during a night is free (19:00 - 09:00); - beds were way too soft for most of our family (except kids); - breakfasts

cheap 4euro for one adult and kids ate for free

the breakfast service was excellent

no answering if calling to room service

reasonable selection of food for breakfast

machine in suite but no tea facilities so had to get tea via room service

parking included was a bonus.

everything is very clean and the breakfast is excellent

good wifi and excellent breakfast

the choice of breakfast, more salt is fun

good localization, near to metro station. clean rooms, good breakfast. for city break- perfect!

delicious breakfast,great wifi ,the balcony was nice too.

kids like the breakfast time because they can meet the 'shy man' and practice english there

the wifi connection was a bit slow , and it was dirty under the bed

very clean, modern and hot tea maker. in the room. nice bar too.

the bar served great drinks, we didn't wait long and prices were reasonable

wifi was terrible

the staff were wonderful, rooms comfy, great pool for kids!

the cost to use the pool in the spa (for kids) is too high

the quiet time there is after 12 pm when the kids aren't allowed to be in

rooftop infinity pool has a good view, the smaller pool was good for the kids

during our stay there were no kids whatsoever so we could really rest and enjoy the time

had such a spacious room, my kids really enjoyed staying there

nothing to eat for kids at hotel or around

loved the size of the room -- perfect for us with 2 kids

staff were very nice, geniuely very helpful, very well accomodating for kids

upon arrival no kids amenities for my child were left

i was having dinner with my kids and we passed closing hours without noticing

kids friendly staff

was facing open skies so we could see the plane take off or coming in to land, great to keep the kids occupied

free breakfast is a plus if you have kids

they have a great breakfast for only €10 for adults and €5 for kids

onsite restaurants good - however we were only given 1 kids menu option from 1 restaurant

big rooms, very clean, good breakfast. the kids liked the pool.

we found an amazing kids park within monsanto forest

great location if traveling as a family with kids by car and close to the zoo.

fine for the kids who didn’t mind but was quite chilly when first getting in

wifi wasn't working

arrived late from a delayed flight and the staff was very welcoming

late at night and left for a conference early in the morning with a wrinkled shirt, because the laundry service

facilities (we were told these were only available in premium rooms, although there was a mini bar which is

the room service was excellent as well

it's not appropriate and safe that kids or old people stay apart from family in different floors

the family room was large and had two separate beds for kids

challenging if you have kids with you too

was small for 1 adult + 2 kids

the room was super cute for four, but the bigger bed was separated by a 1/2 wall so kids felt like they had

got the kids to the plane on time

not a big deal but a bit weird that you should walk to the pool through dining area

the room was nice, clean and fresh, we enjoyed the breakfast, and the walking distance to the centre was fine

limited gym facilities

to pay for services in advance, like laundry and car park

kids loved this hotel because of the pool and the activities

was winter and our kids enjoyed the heated indoor pool

breakfast for the kids, helpful reception desk staff who have us connecting rooms

their wifi network was an open one

breakfast spread was very good. lots of choices for bread.

with windows that can be opened - it was perfect to have some fresh air - but some others (kids were there)

it did not disturb me, but if you're sensitive or traveling with kids you may consider

sent to our room some fruit and water for the breakfast

they also provided a great room service and a gluten-free breakfast every morning

nice hotel with many services (room service, mini-bar, shuttles, etc

they gave us suggestions for transportation and interesting places for kids even discount vouchers for zoo

good location (close to metro and easly accessed by car), has everything for family with young kids

play areas for kids

the stuff is extremely helpful, specially with the kids, the breakfast if huge, the rooms are big and well

had dinner in the restaurant, staff was great and entertained our kids

group of kids were staying there so few minutes it got noisy and long lines for elevators for a short time

my kids were always excited to come back each day and see that the room had been cleaned and the bed

the front desk college age kids couldn't be bothered to smile, be the first to say something much less

kids go free so why not tiny

breakfast became repetitive after a few days

please have a laundry service. i had to wash my clothes in the shower booth.

no mini bar at the room.

and its 24hours room service food

the view from the balcony was also nice and the bar upstairs had a beautiful view (in the evening it gets cold

wifi in the room

who travelling with kids, if you are travelling with buggy, you might feel lift bit congested- too small

nice breakfast and lovely breakfast staff

quiet, clean, good breakfast

clean room possibility of early check in for 50euros parking garage accross the street

staff at reception, the privacy, close to public transportation and restaurants and markets, laundry,

the wifi signal was also sometimes weak in the room

breakfast was very basic but was enough for two of us

room service for breakfast could’ve been better, they didn’t get our orders fully right

location,staff,facilities,wifi all perfect!

outstanding staff, great continental breakfast, very nice central location and a ten over all.

not in the middle of the dividing room wall, only kids could watch it, not us

hotel room was fantastic so clean and the little balcony room is fantastic so much space for the kids which was

there was a park 2 blocks away we could bring the kids to as well

great breakfast

the breakfast was perfect, with lots to choos from, salt and sweet

the rooms are a bit small. a small kids play area would be nice.

room service was not available for most things and were asked to go to front desk to get things

although staff readily supplied a jug at the bar but we had to ask each day

there is a cute bar downstairs with a friendly bartender

wifi was extremely disturbing , room curtains are too small to cover up the view glass and room are

there is a lovely rooftop pool that we were allowed to use even after check out

loved the swimming pool up on the rooftop it was really clean and quiet great too relax

room was clean and serviced daily, the white hotel theme and wifi technology for the doors sets it apart from

rooftop pool area was small but was a nice bonus to use in the hot weather

rooftop pool was great with supplied towels

loved everything, from breakfast to facilities.

as always very good , delicius breakfast,fast wifi,quiet area .

the room was super clean, the breakfast buffet offered a great variety, and the staff are friendly and welcoming

strong free wifi

helped me make the call from the reception and did not charge me for the attempted calls :-) room service - is

my wife and i are in out 30's and two kids under 4, all were kind, however the fellow occupants seemed to think

i liked the breakfast, everything there: fresh bread, salted butter, cheese, cereal for kids, pastry selection

family room excellent, kids loved

staffs are super nice and kids friendly

was really tiny, even though we are a couple with no kids

reception is very nice , we had early flight they prepared very good breakfast for us to pick up

good drinks at the bar

the breakfast was very good

perhaps adding a vending machine or a 24 hour room service would have been a nice plus

the breakfast was good

easy to walk and very friendly with kids, will definitely stay

close to a very good snack bar called o galeto

they were so accommodating of an early check in, room change request, and general advice

breakfast was the same every morning

great to get back to airport on metro. great little street bar st the end of the street.

the pool and sauna was a nice bonus, it was well appreciated after spending the afternoon in the city

the rooftop bar is great, but it would be better if it offered more finger food options.

amazing sauna and swimming pool (maybe could be a bit deeper, but still very nice)

we loved the facilities and were able to have drinks and snacks both nights at the rooftop bar that added to

they have a sauna and pool which i tested and loved

the kids absolutely loved it, the pool, sauna, gym, and delicious food kept them entertained and happy

kids loved the “super cool” room

warm pool was open 24 hours - great bonus when travelling in winter with kids

are not flexible about kids older than 3y sleeping with parents - we needed to pay 60 euros more daily for room

air con wasn’t great in our room - kids room beside us was

spacious and suitable for a family with 2 small kids

the cups in your room were plastic and looked they came out of a kids kitchen set

traveling with kids and in a covid situation, the staff was extremely understanding and helpful.

rest rooms on the bar area have some kind of opaque glass, that give's some privacy but is not my favorite for

room service (towel change twice forgotten, tv not connected) can be improved.

they allowed us early check in and late check out

we ordered room service the first night and it took over 2 hours to arrive

loved the clean and simple design of the room, the big bed and the welcoming staff…also the breakfast was

room service was not very good quality

hotel in the center of the town, good staff, great conditions and confort and a good breakfast

spa and wellness facilities and adult outdoor vibe thinking it was adults only but there were kids in the indoor

limited healthy cereal options at breakfast - sugary kids cereals or cornflakes

then they gave little goody bags for kids in the room

an excellent hotel with lovely staff, super breakfast and good (if simple) spa facilities

pools were lovely, with a bar on the rooftoop pool and steam/sauna in the inside pool

wifi worked well

staff were super helpful, room was so clean, bed was really comfortable, bar downstairs was really nice, and

room service is a bit expensive but good quality and delicious

when we asked for an espresso, they brought us from the lobby bar saying that the first one is free and the

frigobar items, parking and room service are very expensive

and baby cot was ready as requested and they even prepared a small baby box with a little toy, kids shower gel

staff were incredibly friendly and helpful and we loved the kids’ toiletry boxes ( esp

clean rooms, gym, swimming pool (small but convenient)

clean rooms, gym, swimming pool (small but convenient)

not really good wifi in the room

not realy for small kids although we had 7year old daughter

the staff is nice to kids

you don’t have a pallet for portuguese cuisine, great quality food but not conducive really for kids, no simple

great staff, very accommodating to my kids and generally super helpful.

time with my 8 years old daughter (notified the hotel) but health club is not available for kids

the kids' area is only open on sundays, and the pool isn't covered, in raining days couldn't enjoy it

breakfast was very good

did not like the small swimming pool and the poor little fitness centre

everything was excellent top services amazing view on the bar roof amazing pool just perfect

great location near shops and main streets. rooms are well equipped, and free wifi is very good.

nothing much, it would be great to have a coffee bar in the room

wifi was really slow and breakfast very very basic. i would welcome more options.

trying to sort out wifi problems and explaining in good english the best way to see the city and the subway

wifi sometimes lost connection

breakfast was good with plenty of choices

no gem , the menu for restaurant is limited and no more options for kids

only offered to send them off to their laundry provider which would have cost a substantial amount of money

nice rooftop bar to lounge in

roof top bar breakfast large room central location front desk staff

wifi imposed a rather useless registration procedure

expect (bread, eggs, juice, cheese, etc) the room was definitely small for a family with 2 small kids, for a

i have 2 small kids and they were not allowed to have a bath and they removed the plugs and when i asked for

fine for couples, would not come back with kids

room was small for us traveling with 2 small kids i didn't like the cleaning product smell in the room, but the

plus you then had to feed the meter from 9am to 6pm beds were ok for me but too hard for wife and kids not enough

check in too late (2hours delayed), doesn’t have anything for kids

also added bonus was the free popcorn for kids and coffee/tea for adults

no on-site bar or restaurant, only breakfast served with limited food on offer (not enough for the demand, so

just two stars, so there is no fridge/minibar in rooms. wifi was weak on 2nd floor.

location, staff and the gym were amazing! specially appreciated the gym had proper equipment.

separate enclosure within the room for kids with another tv was beyond our expectations and totally enjoyed it

nice staff, clean rooms, lovely breakfast with live music

breakfast was good, sufficient options, good quality and kept well stocked for the entire shift

gym space is more gimmick than real space where you can do proper training

the location was great. laundry and supermarket are close to the hotel.

2m and the bath tub is for kids

breakfast was ok

the breakfast was typical continental breakfast and adequate to start our day of adventures in lisbon

slow wifi sometimes.

bar nor nothing of that available, but a vending machine with quite pricey bottles of water or soda

my kids loved the breakfast

breakfast was very reasonably priced (kids free) and everything was well stocked

great place to stay with kids. wonderful breakfast.

bed for the kids in the family room was not very comfortable and dipped in beds

kids screaming at 7am, doors slamming, people talking

huge balcony, delicious breakfast, pleasant environment, most of the time silent and cozy bar downstairs

price and location is perfect for transport options , metro is across the road, breakfast included was well

the wifi access was very good

free wifi and good breakfast

wifi service is flaky to say the least, some evenings it wasn't even possible to check email

the room was well organised, clean, and could accommodate 2 adults & 2 kids better than normal family rooms i

my kids loved the nightly light shows

the light show was so cool: my kids really enjoyed watching it

we were there for 6 days , our kids age 12 ,8 and 6 month old had a comfortable stay

it's an easy journey to the central part of lisbon, we enjoyed our stay (and according to our kids - the hotel

i liked that there was a gym

maybe a more 'entertaining' bar setting that enciurages guests to interact, a program, music or something alike

small gym and lobby

the wifi was decent

the spa was also amazing

ordering room service was weird

the wifi was good

there were certain things that were not working such as wifi in the rooms or refill of the water available in

friendly and professional staff, great bar with happy hour and fabulous breakfast

the mini bar in your room is absurd and should be avoided unless you are really desperate for a drink

the kids loved the games available at the entrance, loved the table football

we were family with two kids, we took the familg room and honestly the hotel shouldn't offer such opportunity

kids loved breakfast, table football at the reception and rooftop pool

location, the quiet at night, the lounge, the bar, the roof terrace and for the kids the kicker table were the

the breakfast is well balanced, varied, good for kids and for health nuts alike