Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
i had booked for 1 night to spend with my husband and 2 kids and stayed just the time to check in and leave (
the pool was closed without mentioning anything and when we stayed two of the three lifts did not work
other good things: electric curtains, good wifi, ample tv channels (nearly all spanish), coffee machine, ironing
no breakfast, wifi doesn't work
no room service
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
buffet, more options for small kids apart from pancakes
very good breakfast and the location was great
the gym is very limited and outdated, very old equipment
bad wifi
wifi password given was not correct / not working
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
we where unlucky to have a family with 2 screaming kids arrive at 2:30 am
great pool close to all shoping spots
the location was convenient and the breakfast options were good too.
maybe in the pool area it needs an anti slip around it and no towels around
nice room. breakfast was fine. amazing view from the room!
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
i had my 2 kids and they where very sleepy needed a bed asap
i requested to change rooms and i got a nice view to the pool and partial golf court
they charge for wifi
room services prices are excessive
wifi was weak
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
was very cute, rooms were clean, bathroom was great; breakfast each morning was very good
breakfast was very good and offered a nice selection of mexican food
spa tub in the junior suite was great, but power of jets rather low
also, i ordered a soup for room service and was told it would be delivered to me in 15 minutes
is a wonderful hotel,the breakfast was out of this world
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
if you asked for towels for the pool, they took like 30 min to get
parking spot
expansive restaurant no drinks at pool side
pool is a let down
wifi is soooo bad
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
there is a pool next door where you can access, also there is a fitness center
complicado el estacionamiento y el valet parking
valet parking
breakfast was good the view of the volcano was excellent the room was clean and the bed was
the games at the lobby and the breakfast was a nice
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
free breakfast: there were 2 early groups finishing off everything, kids and coaches
the location is superb, all facilities super clean and love the rooftop pool
i liked the gym facilities and room service
late, room service until 1am, and easy free parking below
although we could get in to the gym which is really nice
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, Avaialable Crib
breakfast and attitude of staff at the restaurant
breakfast is ok, but could be better.
very nice indoor pool and jacuzzi
inculded breakfast was ok
was not like photo online, breakfast not american, no hot cakes, chilaquiles not good, was cold a/c even tho
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
stairs in the facilities look quite dangerous and have no barriers, so if travelling with kids - hold them tight
hotel was beautiful and the pool was grey for kids
breakfast swimming pool great helpful staff
parking service - garage in the hotel
covered parking in such a central place yet with easy access, comfortable bed, good wifi, excellent tea and
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
we had to change rooms because there was a room full of kids above us who were jumping off the bed onto the
the free, delicious breakfast is huge, beginning with pastries made in the hotel, followed by fruit, and
pool is on the roof and pretty
there is a tiny bar area but it was chilly and not inviting and i never saw an employee servicing it
we had to change rooms because there was a room full of kids above us who were jumping off the bed onto the
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast could be better
breakfast buffet style was great. always warm
breakfast and cofee and parking
breakfast was so bad
only thing that wasn't as i expected is there is no clear vegetarian menu during breakfast
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
with all the rooms opening to the main courtyard of the building that had a creche, we could hear kids shouting
s the third time we come back to this hotel and the kids are loving it
only thing was that there were noisy kids at the rooftop pool sometimes but this just depends on your luck
kids were very happy to explore the hotel and look around for the art pieces
neighbour was yelling at her kids with their room door open for the days that they were
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
the check out the receptionist accused us of eating beer and cookies from the mini bar we didn't even know
for free parking and not to charge for 1 hrs late check out
the wifi
wifi did not work
room service food was amazing at a reasonable prize, the decorations are gorgeous and interesting
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the gym is really small and not good for more than 2 people at at time we were 4
breakfast
was spacious, beds were big and comfy, breakfast was delicious (excellent variety of fruits and vegetables, they
the parking lot
we had to pay for the parking
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
large(ish) flat screen tv, excellent wifi
everything except the wifi was great! the wifi was terrible! lol.
the wifi is great but there are no other services
the wifi barely reached our room.
wifi worked most of the time, but would frequently drop you and you had to rejoin
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
they ve charged us 800 pesos for laundry service which is kinda insane for a normal amount of laundry
parking was secure, free and convenient
location, staff, beautiful building, parking.
wifi
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
booking for swimming room is mandatory, i did booking but when i was there it was full of kids
wifi was very poor
the breakfast is top, the hotel is also really nice and very modern.
the breakfast was too expensive, so i opted out.
of the worst room service that i ever met in my life or the two time chicken soup came completely cold
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
was really comfortable and the team was so kind to move our room to the tallest level for my kids can enjoy the
tha accessibility, location, may need to extend the breakfast time though
it s nice and clean place. breakfast is very tasty.
breakfast was included and very delicious, we had chilaquiles and beans, fruit
was really comfortable and the team was so kind to move our room to the tallest level for my kids can enjoy the
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
the location, breakfast, staff
the bed was great, and the room service was excellent.
great hotel - nice room / good breakfast / secure underground parking.
he reminded us if we need any room service, water or anything else to please let him know
it s a pet friendly place too
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
the gym is also very small
very nice breakfast included
heat on the pool
the swimming pool on the top floor was brilliant
good location, pool on the roof well done design of the lobby area. rooms with lots of space.
Booking Options
Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
traveling with 2 kids it would be impossible to sleep this way
bar is kind of dead here no one really hangs out at the bar
no wifi at the room
bar & restaurant too expensive in relation to nearby businesses
in the gym there was extra bottled water available
Booking Options
Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
bed and pillows uncomfortable to sleep. no room service and breakfast is always the same
they catered to all our needs and gave us late check out with no trouble at all
the gym was very basic
the terrace and the gym are also a very nice addition
place to stay, very new and clean, fast wifi and perfect location just a few blocks from the main square
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast was great
gym and pool actually non existing
the breakfast was great
the pool on the rooftop was not open for most of the time we were there and is very small - not much
no options for making a tea/coffee - has to be ordered as room service
Booking Options
Free Internet, Kid Friendly, Indoor Play Area, Avaialable Crib
the door was great but you could still hear kids screaming outside - the main hall of the hotel has a strong
liked everything about the property, from comfy bed, to quiet and easy to sleep, really good wifi, friendly
location; the room was modern, clean and comfortable, specially the bathroom; they have a gym but you have to
there is a great restaurant / bar on the rooftop terrace with a spectacular view of the cathedral
wifi signal was strong and speed fast enough for my use
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
the wifi is not very stable
the wifi is stable enough but sometimes was cutting during calls (we were working from the hotel)
poor wifi
would have preferred more reliable and secure wifi, and i found the cafe convenient and delicious but a bit
although each room had its own wifi connection, the one in our room was sporadic, so we had to use a different
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
no free breakfast
the breakfast buffet or a la carte options are delicious with options to ver y ser vista on the zocalo
breakfast was great
roof top bar was very nice and good experience
the staff were incredibly helpful and the breakfast was delicious
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
the staff was very friendly and helpful and we loved that it was pet
very clean, nice ambiente, kind staff, super wifi, great location (cathedral, restaurants)
wifi is great too
roof tops all patio & gym
comfortable bed, great wifi, and the shower was huge
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
big parking section
comfortable and having an ac was a plus, great breakfast and friendly service all over.
the gym was small and did not have any mats for working out on the floor.
breakfast was great, good variety of food, restaurant staff was super friendly and attentive
parking included good value for the price
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
in the 1st floor, next to an open space with chairs, and 7am in the morning we were able to hear kids running
is good but does not include any hot chocolate for the kids, which does not make sense
i could hear everything going on outside my room, especially when people were talking and kids were running
few problems included some poor information at the spa/gym given by the coordinator as well as inconsistent wifi
includes parking which is positive considering that in the historic center car is not needed at all
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
small kids look foward to the pool and the pool area was not an area where kids can splash around and be
the beds are comfortable and the rooftop pool was great for the kids
great breakfast
staff were fabulous, views from bar spectacular.
on a complete refurbished historical cathedral building with outstanding facilities (rooftop pool and bar, indoor
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
we had a suite so kids in separate rooms
we had a suite so kids in separate rooms
breakfast. outstanding attention to the guests . impeccably clean
when our wifi was not up to par they moved us to a better upgraded room full breakfast, varied,
i would recommend oatmeal for breakfast with nuts, but the rest of breakfast is great
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
noisy at night until 11: music playing, kids running and yelling and loud talking were echoed up through the
the bathroom is very small and the wifi is bad.
good location. kept very clean. friendly sraff. good wifi
great position, the room was clean and they had free wifi
very clean hotel and room in a super location right in the city center. parking was available.
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
our kids enjoyed the rooftop pool
we liked using the gym in the morning, and the kids enjoyed the rooftop pool
in the website says heated pool but it s not true and the kids were very frustrated
booked a single room for the four of us (2 kids and us) and there was only 1 small bottle of water and 2 towels
small but functional fitness room, wifi mostly ok