breakfast was good, the kids loved making their own waffles

everything was great. wish there was indoor pool for kids

pool facilities looked adequate but pool was under repair

were charged twice for our pet and the hotel will not reimburse us

breakfast could have been better with more variety even with covid measures in place.

indoor pool for the kids!!! good breakfast a plus and comfortable beds.

kids in the pool alone

the kids loved the breakfast. beds were comfortable and well made.

wish the pool was a little bigger. kids still enjoyed it.

perfect to get the baby to sleep in a quiet dark bedroom while my other kids watched tv

the pool wasn t heated enough it was still too cold. but the kids still got in.

parents had better control of kids around the food

my kids were getting cold and i wasn't able to raise the heat up, but my fiance' and i just cut it off

teenage kids were knocking on doors and then running away.

the kids kept getting in an out of the hot tub at the hotel and their parents did not stop them

was conveniently located; however there were no complimentary snacks for the kids

even helped with bags because i had small kids

if you are traveling with kids....snacks and menu items are extremely limited and pricey.

were people and kids that blocked out many rooms on my floor and the constant slamming and banging on doors

i liked having the balconies even though we didn't open the doors because of the kids but it was still a nice

my kids enjoyed the breakfast, and the indoor pool. the room we had was very spacious as well.

it was very clean and spacious for all the kids we had with us

pool and basketball court great for the kids

traveling with kids it's nice to be able to cook

laundry service, fitness center, snacks and drinks available 24/7

kids running in the hallway on the last night and the people next door was loud

my kids favorite part i m sure was the pool

the room i reserved for 2 adults + 2 children; there were not enough sheets and pillows for the kids; the trundle

was a soccer team there while we were there and kids will be kids but they ran the hallways the entire time even

my kids liked the waffles the best

i enjoyed having a separate bedroom from the grand kids

clean, quiet location. noisy people with kids above me but the staff discounted my second night.

great building construction for quietness which with littler kids is key - for them and from them

they charge $5 a day for parking which is unusual because there s nothing around, but they were willing to

parking is a pain

the staff is very friendly and helpful the decor is stylish. i love the gym and pool.

you have a restaurant on site and you have a gorgeous bar on site also

the staff is very friendly and helpful the decor is stylish. i love the gym and pool.

paying for parking, breakfast, and wifi

in - in second floor plus no parking gotta pay for that, wifi, and anything else you need

very clean. and there is even a microwave in the room. very convenient for families with kids.

the property this was my second time staying and my kids love the pool and the breakfast in the morning

we were beside some customers with kids that were a little to loud.

rooms were extra roomy the kids said the beds felt like a pillow the breakfast was great something for everyone

staff was lovely the hotel was clean i wish the pool was all year round the kids enjoyed it other than the pool

they don't have really anything for kids

the bed was so comfortable. slept like a baby even my kids said it about the bed.

my kids were so excited when we walked in the lobby

a lake cute lake to walk with your special someone and even a park for the kids

great location kids enjoyed boardwalk paddle board food was great

guest talking extremely loud late at night, kids running and screaming down the hall

facilities was broken, kids were bummed, rooms are a bit tight, old wallpapers in some areas

we spent a lot of money and had kids

there was construction next door which impacted parking and not able to take individual creamer packages for

i did then when we went to pool we saw maintenance man outside doing nothing

people are so cheap they can't even afford to put bar soo in the rooms

check in isn't until 4 but the hotel bar doesn't open until 4

i wish there were 2 bicycles in the fitness center.

hidden pet fee 150 once we arrived

my kids said the wifi was a bit slow, but i found that to be the case in charlotte in general

the kids really wanted to have a movie night but there was no way to log into any of our accounts since

and the pool closed at 8pm, which my kids were not pleased with at all

i feel like i deserve a free night or discount because i had kids in

hotel doesn't serve breakfast, snack items are overpriced

the snack time for kids was a bonus as well as the adult beverages time

the hot tub was dirty. but they are impossible to clean if you have kids in and out all day.

young kids running around pool and dining area

my husband and i came here for a funeral and our four kids

the indoor pool area was great and the kids enjoyed it

there was kids running everywhere, throwing balls

that and no actual breakfast just 2 bags with a couple items and there was myself and my 3 kids

there was a huge group outside and in the lobby with kids throwing food all over, in the elevator and on the

the kids were seen helping with a large load of garbage the next morning

pool wasn't available for our kids ud83dude14 bad check-in

kids knocked on my door in the middle of the night

nice quiet location close to downtown. kids enjoyed the pool and breakfast.

the room they gave us was secluded and away from foot traffic and kids

the kids enjoyed the outdoor pool in the morning

room was right off the elevator all night long we heard people coming and going kids running up and down the

moved to a 2nd room and kept hearing a baby screaming and kids running up and down the hall and in rooms loudly

think it was sad that you raised your price so high for a kids event

light breakfast

no real breakfast or place to do laundry but nothing major

the breakfast was great and the room was clean and comfortable

they allowed a whole hockey team of kids to run up and down the hallways for 3 nights straight until 1 am

imagine 3 kids looking at a pool that was closed and it not being worked on not red tape nothing just a sign

said jacuzzi and inside restaurant/ bar did not have it only outside pool was bugs in

breakfast buffet needs improvement

location close to the event where i needed to ho, free parking.

very thin walls could hear the kids next door crying all night

small pool

like the free parking

had plenty of things to do like gym, hangout area around fire pit

pool was so small and was closed during june

the pool was a little small, but otherwise the kids had fun.

the pool was good for the kids and the room was spacious for the kids as well and beds were comfy

the kids got very used to having a big old breakfast everyday

specufically selected a hotel with an indoor pool so my kids would be able to swim

we heard kids jumping and running and laughing until after midnight above us

kids enjoyed breakfast in the morning, front desk was very pleasant.

breakfast eggs were terrible and no boil eggs kids yogurt was not happening otherwise everything was great

just loud kids

they were very sweet to my kids and my youngest even wanted to hug the front desk person goodbye when we checked

good clean property. had fun with the kids.

walls are really thin and you can here other s conversations and kids running down the hallway late at night

were celebrating our 4th anniversary, just a small get away from the kids

they had little breakfast bags, great for kids. bedding was comfortable.

it sound as if there were kids running or stumping around, or there was a wrestling team practicing

some kids left a wet mess in the elevator after returning from the pool but a maintenance person saw it

nice pool. clean breakfast bar. nice check in people. everyone helpful

pool was very nice

breakfast

lousy breakfast no fruit except green apples. no one likes those

clean pool and good service and great breakfast

my kids loved the indoor pool

when i got there my kids and i were kicked out of the pool because they stated it was closed due to coronavirus

booked the room because it said they had an indoor swimming pool for my kids but when we checked in she told us

were on 3rd floor, and it sounded like a bunch of kids running back and forth above us

kids enjoyed the pool

on the sheets which is a sign of bed bugs and i had bites all over my back and butt as well as my kids

my kids had black feet and knees after playing on the floor

there was bugs seen in my room by my kids

it was close to the highway and the staff was friendly as well and my kids loved the pool.

i traveled with kids so i know we were going to go thru many trash, when i asked for a big trash bag we were

breakfast was great. my kids enjoyed the stay.

clean, very kind staff, the room was absolutely perfect, breakfast and restaurant were also exceptional

the spacious, modern, sleek rooms with kitchenette, huge tv and great bathroom - large gym - pet friendly hotel

the kitchen was super nice and they provided amenities for you

efficient, clean, well located, well stocked kitchen

parents letting there kids act like animals, breakfast bar was horrible every time i went down.

we expected a lot of kids because we brought our son to charlotte for the savannah bananas game too

so there was no place for one of my kids the elevator was really crowded and slow

i was the only one that could connect to it, but it wouldn't allow my husband or my kids to connect

bad wifi

everywhere you can hear everything in the room so you hear all the noise of people me and my kids couldn t

bed for the kids was not done, there was only 2 towels and the closet missed a door

the staff was very friendly and helpful! it was clean and my kids loved the gym!

which was very upsetting, since we traveled with kids

location is great. rooms layout is nice and functional for family with kids.

we just wanted to relax by the pool away from our kids

we were not aware and my kids were

great visit for a much needed mini vacay away from kids

there was 4bof us (2 adults 2 kids) when we checked in they had us in a room with a king bed

kids friendly , room was very nice

staff was excellent and breakfast was above expectations the kids loved.

took kids to nba walked out the hotel an right next door to stadium

phenomenally friendly staff. great room. my kids and i loved it.

i don t want to see it and i definitely do not need my kids asking why men are wearing girl clothes

spent 3 nights with my kids and someone played very very loud music all 3 nights until about midnight

if you're under 35 without kids in tow, this is probably the place to be

i stayed here before and i had a few problems but decided to go back because i had the kids with me this time

the room was clean and the beds were amazing so comfortable! my kids love the swimming pool!

the kids has so many chooses on what they wanted to do

my family enjoyed the indoor pool

and we walk in with suitcases and some people had kids with them checking in

the bar and restaurant serve amazing specialty cocktails and excellent food

that allowed us to do some remote work in a comfortable area while we enjoyed a beverage and the gym was more

the decor is an upscale funky that fit our esthetic and the hotel bar has an outdoor glassed in area that had

not aware that the bar served food bc the site does not say that and the room did not have a microwave or mini

it doesn't bother us since we don't have kids but it may be a safety issue for people who stay with their kids

but i can imagine for a light sleeper or person with kids this may be a problem

breakfast was excellent everything exceeded expectations

awesome kitchen and big spacious bathroom

more breakfast selection

i love the facility, the room and the pool

the location right off the highway, plenty of places to eat nearby, nice clean building, great pool, comfy beds

the bar and modern room

it was in a good spot and clean, nice fire pit and pool

the bar and food area should stay open a bit longer

the pool was disappointing. the restaurant had nothing for kids.

the kids about to fight but i got a upgraded room

long wait for valet service and no room service

roof top bar restaurant . complimentary breakfast.

decent gym, nice restaurant on the top floor.

my kids were trying to call the front desk but the phone was broken

not mention abut the not operating room service or restaurant closure. and type of valet.

com false advertised, it said it had a restaurant with dining menu and room service

no surprise pet fee.

the staff was very friendly and the location is amazing. they are very pet friendly.

kids up and down the hall and being loud at all hours of the night

is small for the number of guests, they only have one toaster, they don't have waffles for the kids and the

they gave us passes to the aquatic center but who wants to swim with a bunch of kids on valentine s weekend

were always there to open the door for us, answer our questions and spend time talking to our kids

floats and pool toys for the kids

i had to choose something i'd say the cost of the bar inside the room a bit pricey for the product itself from

room service was fast

$150 a night pet fee

limited spa facilities

our stay was very short, only for one night but we sincerely appreciated their pet friendliness and they were

great mini bar selection great valet and bell boy service room service quality is good

valet, front desk staff and spa staff were amazing. the bed was super comfy.

we ordered room service more than once and was greeted warmly upon delivery

that the pool and fitness wasn't opened and construction in the front of building

nice pool facilities; clean; great staff