pleasant outside area with pool

gym needs attention

there was an additional cost of 10 euros per night to park. gym was under equipped.

the gym is quite good, equipped with a multi-functional machine, benches, dumbbells, an elliptical, and

pool and gym were tiny

great wifi and shower and kitchen

great wifi and shower and kitchen

super comfortable room (junior suit in my case) breakfast spa gym can buy a cofee/tea on a floor

value for money. there was a spa too but we didn't use it.

the staff is very helpful and friendly very clean room and suite, great breakfast

breakfast hearty, homely with good options even for vegetarians

as always great to be in this hotel. super service and the breakfast is really good.

close to the train and bus station (less than 10 minutes walking with kids), confortable beds, quite big room

than the area would suggest - lots of marble - very friendly helpful staff - shower, aircon and wifi

staff friendly, great location to station and good value for money, excellent wifi

the adjoining restaurant and bar was excellent - and very popular with spanish locals which is always a good

close to the train and bus station (less than 10 minutes walking with kids), confortable beds, quite big room

also, lots of noise from the corridor with kids running around and people talking loudly in the evening

no cafe or bar open in the hotel, which isn't so happy to see.

room was very clean,staff nice and i thought that the layout of the reception which included bar and restaurant

i really appreciated that they allowed my pet to join me and helped me make his stay comfortable

15 pm for the bar to open

free wifi, helpful staff

i left some laundry in the bag provided but the cleaner did not take it

wifi

good value for money, great location, good breakfast. good wifi

wifi is not perfect and not stable. bed too hard and not too clean but acceptable level.

late check out (mid day) and being able to use the paying hotel car park until 6 pm on our checking

wifi wasn t working well.

room was clean, wifi fast

gym was closed

gym provided is only small and the sauna was not turned on during our stay

room and gym

location. friendly staff. large rooms. flatscreen tv & working wifi.

good room service you have to put your laundry in the reception and get down to reciption to get

booked the room for 2 adults and 2 kids and breakfast

gym/sauna were locked and turned off

to call a bartender and the bar isn t open all night otherwise i had an amazing time :) gym is

number of things went wrong here - our room was heavily smelling on cigarettes, the mini bar in the room we've

if you need a drink you need to get reception to call a bartender and the bar isn t open all night otherwise

terrace and swimming pool overlooking the mountains

the pool is on the smaller side, but it s warm and plenty big enough for a guesthouse most of the

staffs attitude, beds and pillows, and no wifi even though advertised

wifi did not work, so i struggled with communications.

wifi was unreliable and required frequent log in

location,clean,food,quiet,gym

the room was nice, wifi worked well, bed was comfortable.

there were a lot of details unfinished. at the gym, the workout machines were broken

bar not open??? very poor wifi neither acceptable in a four star hotel.

would have been nice to have had an evening meal in the restaurant but all we had was a menu for room service

i had booked a pool facing room but got another room, which was a smelly smoking room!

parking was the most attractive facility

only good point the bar staff who were helpful and polite

easy parking

has a perfect location for a passing-by traveller, secure parking for my motorbike and very friendly

wifi was not the

was no wifi signal 90% of the time, reception only open a few hours a day, the mattress was extremely

the wifi was excellent

the wifi only worked two thirds of the time

wifi is poor no closets in the room it did not bother us, but the rooms are at first floor - no

location right next to metro. spacious room. comfortable bed. efficient a/c. good wifi.

strong wifi in the room

my only complain is wifi is not very strong

the wifi was generally good and easy to access

wifi is decent

particularly if you have small kids

and prompt room service with a good selection of pastries and fruit as well as fresh juice and hot coffee

problem is the mini bar empty they didn t put even small bottle of water and the room without bath kit and

the first impression was very good, the hotel is quite modern, and also the wifi was very good

don't have ironing in the room nor in the room service, the only way is to use the laundry service (no available

extremely happy and so were the kids

there is no lifeguard, so can be quite dangerous for kids

breakfast, 2 adults 3 kids which only had fruit and it was 75

the kids activities were a very nice add up, my daughter love it specially thanks to eva, the lady in

swimming pool is quite nice with a separate little pool for little kids which our 3 year old son liked the most

staff very friendly and efficient room was clean and comfortable, kids enjoyed the swimming pool

entertainment at the hotel at all for the kids

close to the hotel there is a garden to play and football for kids

my kids and i enjoyed the outdoor heated pool

so you have to have room service or go out somewhere else to eat

like we could've been given a better check-in experience in terms of telling us there was a kids club, and then

think the spa timing for kids could be increased even by 30 mins as 1 hour just isn t enough i feel

staff were friendly with us and our kids

also they have kids room, in season i guess

for my son the kids club was fantastic in special the girl sandra

it was always full with kids (that is normal, because it's not a hotel just for adults)

lot of mold in the shower walls and floor, bad for kids and allergic people

during summer the swimming pool is small.

quality of the wifi was good.

wifi was not working ok, bad signal.

the location was fine for us but may be a challenge for older people or people with kids.

if you are alone or at least without kids , for sure you should stay at this hotel

the swimming pool on top of the building 23floor mu kids liked very clean

the wifi wasn't great, it seemed to have spells when it just stopped.

the swimming pool on top of the building 23floor mu kids liked very clean

design, space (2 ad 2 kids (10/12) in one room) and of course price was all excellent

what we liked especially is breakfast selection option for kids, as very small amount of hotels actually have

had a room for 2 adults and 2 kids

hotel gave us rooms together to help with the kids

rooms are very big for families with kids

clothes, and travel to oceanographic to enter from 8pm and until 12am (slightly cheaper and less kids around,

thanks for your kind and help. my kids like it.

also families with 3-4 kids screaming and running in the corridor at 7am in the morning

the hotel front desk is staffed 24 hrs and the wifi connection was great

wifi didn't always work as well - breakfast was not very tasty but that's also not what i would

we had two rooms side by side (2 adults, 3 kids)

breakfast was fantastic and in abundance

cleanliness of the room, the staff very helpful and friendly check in and check out was easy , breakfast was

breakfast was lovely. the location and staff were excellent.

experience, from the super friendly staff that helped with an issues, including preparing extra breakfast for

the hot tub/spa bath in the bedroom required a lot of water to fill and yet there were notices everywhere

large storage closet, small mini bar with snacks

very friendly staff - delicious breakfast and the place located right next to the beach!

have been nice to have been offered more tea with breakfast, waited a while when i asked, but maybe i hadn't

super comfortable place to stay, loved the ambience, breakfast and location..

the reception area was welcoming, the rooftop bar was lovely as was the view, the ground floor bar/restaurant

wifi doesn't work so well

the hotel bar is chic and the food is really good

location with the bar & restaurant downstairs. close to the beach

the place was clean and everything worked perfectly (fast wifi, hot water, tv

breakfast was disorganised

the breakfast was good, too

perfect sea-themed design, nice people, great breakfast, perfect location

the breakfast should improve

the breakfast was delicious, and the hotel restaurant, with its beautiful sea views, offered a perfect

location glose to the night club especially when you travel with kids.

only thing that could be so much better is the kids room which is near hotel and restaurant entrance

location, right by the beach, which made it easy to enjoy a short seaside walk even with kids in tow

the breakfast was great

was no room service and despite putting laundry as a service, when i enquired i was told laundry is done externally

the proximity to the beach allowed us to really enjoy the place, which is perfect to go with kids

day of check out we were leaving before breakfast so they kindly prepared a picnic for our trip, which was

the breakfast was generous and had everything we needed

two big terraces, one with free view on the sea and beach two nice bedrooms, with own bathroom kitchen well

wifi did not work in the room, only in the hallways

the pool is way to small and shallow, but great for small kids

the location is perfect, super great for kids to play sands and everything

roof top pool little more than a paddling pool

the breakfast was quite limited, not much choice. music in the bar and restaurant area too loud.

the spa was small, but the massage services were super

many kids, noise. it is not fault of the personnel.

i arrived with my two little kids at almost midnight travelling in from madrid and i asked why the receptionist

they problem is the wifi, it's to slow we couldn't connect when we are in our room

breakfast was a typical buffet, which wasn’t any

did not have breakfast but it looked good

arrived for our anniversary and first time away from the kids so we were super excited

wifi quality can be improved

the parking is overpriced, the wifi wasnt stable and the receptionists were overbearing

the rooftop bar provides a lovely view over the city and we appreciated the welcome drink

provide more drinking water. room service menu does not have food items.

upon check out, we were forced to pay for the breakfast of our kids (2 and 4) although we were only told 2

if you are loooking for a calm accomodation maybe with kids, is not really suitable as its noisy in the morninng

staff are friendly and helpful and their was a laundry service next door which i used and was easy to use and

the wifi was very strong

great location and very comfortable. excellent wifi. lovely rooms.

good wifi (for working from the room), friendly staff (good with recommendations

wifi was great too, even when i needed to work for a couple of hours (calls included) i didn t

rooms are huge the shower worked well decor beautiful pet friendly, 10 euros per night the location to the

very clean, recently repainted, friendly staff, pets are very welcome.

room was very small and the wifi was very slow that s if you could connect to it

internet /wifi did not work consistently

wifi is perfect

also good breakfast overall

loved the vast corner spa bath, big comfy bed and modern tiles

no tea towel supplied in kitchenette

the family room was spacious with 2 bathrooms, very convenient for family with kids.

kids who booked a room and didn t wear their masks, we told the staff and they took care of it

the wifi is pretty weak (5th floor)

comfortable bed and good wifi

good wifi

spend time inside of the hotel for any reason, you have limited choice or none, in case you have kids

swimming pool was used by some outsiders and there was a group of over 20 kids and their parents during 5pm to

very good pool in the hotel

pool and sauna were very welcome and wifi was very good

everything...staff was very friendly and the pool was nice.

no turn down service, no bathrobes in kids size, just the overall feeling not the kind you expect from a 5*

spa was good as well, friendly bringing kids in some hours of the day

8-11 am restriction for kids to be allowed on the pool parking and breakfast seemed too costly for us; we found

expected a smart tv, great to have if you have kids

absolutely hated the fact, that kids were allowed at the swimming pool only between 8-10 am and 4-5 pm - if you

2 houses besides the hotel is a youth hostel so it will get loud when the drunken kids arrive at their home

airco not working. bit of a noisy rooms with terrible dutch tourists with kids

my kids loved the bunk beds in the loft

with our 2 kids and got a family room with loft and 2 baths, so nice we were not in the same room

wifi was not the best, checkin not before 1600.